43" Crystal UHD U8000H 4K Samsung Vision AI Smart TV (2026)
Gallery popup
Please scan the QR Code with your mobile device and you can virtually see how the device will look in your home.
Highlights
Features
The answer to your dynamic moments
Key features at a glance
Ask your companion anything. Samsung Vision AI is here.
Samsung Vision AI Companion
Getting assistance from AI is now more engaging with Vision AI Companion on your TV. Whether you ask about your content or everyday topics, it instantly delivers video and image responses through multiple AI agents — offering a rich, personalized experience on the big screen.1
Picture Quality
Enhanced soccer viewing
Soccer Mode
Optimizes visuals and sound for soccer viewing.3
More about
Picture Quality
Sound
One immersive sound experience
Dynamic Sound PackOne UI Tizen
Personalize your screen experience
One UI Tizen
One UI Tizen is your personalized and enhanced screen experience, powered by Samsung Tizen OS. With One UI Tizen, you can take advantage of all the latest and innovative Samsung features. Your One UI Tizen experience is secured by Samsung Knox, increasing protection across all your SmartThings devices. One UI Tizen will also support Tizen OS upgrades for the next seven years.8
Enjoy 7 years of new TV experiences9
TV you know and love. Made for every moment. Made for everyone. Just watch.
Samsung TV Plus
Watch livestream events & live news Top-tier Creator Channels Ultimate K-Content destination no signup needed No subscriptions, logins or fees.11
Your privacy. Secured.
Samsung Knox Security
All of your TV experiences are secured by Knox. Samsung Knox Security secures against harmful attacks by automatically block execution of unauthorized malicious apps or access to phishing sites, and even secures your home IoT devices connected to your TV. So your sensitive data such as pin codes or passwords are protected by multiple layers of software and hardware. Lastly, Samsung’s dedicated security team helps keep your TV safe with constant updates. Your privacy is now secured on Samsung TVs.12
Gaming Experience
Where gaming comes together
Gaming Hub
Samsung Tizen OS now acts as a convenient conduit to your favourite cloud gaming platforms (no console required), console games, and standalone apps. It displays game recommendations based on what games you like to play, so you can quickly find your next favorite games.13
Experience improved picture clarity with smooth motions
Motion Xcelerator (DLG 2K 120Hz)
Experience clear picture as Motion Xcelerator automatically estimates the motion information between frames and then uses it to predict the subsequent frames in a manner that improves the smoothness of motion.
SmartThings
More about
SmartThings
Design
Elegant metal stream design to upgrade your space
MetalStream Design
Inspired by aircraft design, the MetalStream Design features a luxurious metal body. With no additional bezel required, a single sheet of metal is used to create a slim bezel, enabling a truly immersive experience.
Specifications
-
Resolution
3840 x 2160
-
HDMI
3
-
USB
1 x USB-A
-
LED
-
Screen Size
43"
-
Refresh Rate
60 Hz
-
Resolution
3840 x 2160
-
Picture Engine
Crystal Processor 4K
-
HDR (High Dynamic Range)
HDR
-
HDR 10+
Support
-
Contrast
Mega Contrast
-
Contrast Enhancer
Contrast Enhancer
-
Motion Technology
Motion Xcelerator
-
AI Upscale
4K Upscaling
-
Colour Booster
Color Booster
-
Filmmaker Mode (FMM)
Yes
-
Object Tracking Sound
OTS Lite
-
Q-Symphony
Yes
-
Sound Output (RMS)
20W
-
Speaker Type
2ch
-
Operating System
Tizen™ Smart TV
-
Bixby
Yes (Voice Ready)
-
Works with AI Speaker
Alexa, Google Assistant
-
Samsung TV Plus
Yes
-
Web Browser
Yes
-
SmartThings Hub / Matter Hub / IoT-Sensor Functionality / Quick Remote
Quick Remote Only
-
Samsung Health
Yes
-
Universal Guide
Yes
-
Multi Device Experience
Mobile to TV, Sound Mirroring, Wireless TV On
-
Apple AirPlay
Yes
-
Vision AI Companion
Yes
-
Karaoke Mic
Yes
-
Google Cast
Yes
-
Soccer Mode
Soccer / Football Mode
-
Auto Game Mode (ALLM)
Yes
-
VRR
Yes
-
HGiG
Yes
-
Gaming Hub
Yes
-
Digital Broadcasting
ATSC / ClearQAM
-
Analog Tuner
Yes
-
Wi-Fi
Yes (Wi-Fi 5)
-
Bluetooth
Yes (5.3)
-
HDMI
3
-
HDMI (High Frame Rate)
4K 60 Hz (for HDMI 1/2/3)
-
HDMI Audio Return Channel
eARC
-
Anynet+ (HDMI-CEC)
Yes
-
USB
1 x USB-A
-
Ethernet (LAN)
1
-
RF In (Terrestrial / Cable input / Satellite input)
1 / 1(Common Use for Terrestrial) / 0
-
Design
Metal Stream
-
Bezel Type
3 Bezel-less
-
Front Colour
Black
-
Stand
Basic Feet
-
Stand Colour
Black
-
Embeded POP
Yes
-
EPG
Yes
-
IP Control
Yes
-
OSD Language
English, Spanish, French
-
V-Chip
Yes
-
Accessibillity - Voice Guide
Czech (Czech Republic),Danish (Denmark),Dutch (Netherlands),English (US),Finnish (Finland),French (Canada),German (Germany),Greek (Greece),Hungarian (Hungary),Italian (Italy),Korean (Korea),Norwegian (Norway),Polish (Poland).Portuguese (Portugal),Romanian (Romania),Slovak (Slovakia),Spanish (Mexico),Swedish (Sweden)
-
Audio Description
Yes
-
High Contrast
Yes
-
Zoom Menu and Text
Yes
-
SeeColours
Yes
-
Colours Inversion
Yes
-
Grayscale
Yes
-
Auto Picture Off
Yes
-
Closed Caption (Subtitle)
Yes
-
Multi-output Audio
Yes
-
Sign Language Zoom
Yes
-
Caption Position
Yes
-
Separate Closed Caption
Yes
-
Slow Button Repeat
Yes
-
Accessibility Remote
Yes
-
Learn TV Remote
Yes
-
Learn Menu Screen
Yes
-
Accessibility Shortcuts Edit
Yes
-
Power Supply
AC110-120V~ 50/60 Hz
-
Power Consumption (Max)
100 W
-
Power Consumption (Stand-by)
0.5 W
-
Eco Sensor
Yes
-
Power Consumption (Typical)
75 W
-
Auto Power Off
Yes
-
Package Size (WxHxD)
1070 x 650 x 123 mm
42.13 x 25.59 x 4.84 inch -
Set Size with Stand (WxHxD)
957.8 x 609 x 157 mm
37.71 x 23.98 x 6.18 inch -
Set Size without Stand (WxHxD)
957.8 x 558.8 x 76.3 mm
37.71 x 22.00 x 3.00 inch -
Stand (Basic) (WxD)
613 x 157 mm
24.13 x 6.18 inch -
VESA Spec
200 x 200 mm
7.87 x 7.87 inch
-
Package Weight
9.4 kg kg
-
Set Weight with Stand
6.7 kg kg
-
Set Weight without Stand
6.5 kg kg
-
Full Motion Slim Wall Mount Compatible (Y22)
Yes
-
User Manual
Yes
-
Power Cable
Yes
Reviews
43" Crystal UHD U8000H 4K Samsung Vision AI Smart TV (2026)
- Customers praise crystal clear picture quality with deep blacks, bright whites, and vibrant colors that make content feel lifelike
- Many commend the immersive built-in audio and intuitive smart platform with seamless streaming app navigation and automatic game mode
- Most reviewers highlight easy, quick setup and excellent value for the combination of premium features and performance
- Several declare it the best TV they've owned and express strong loyalty and willingness to recommend
- A few note minor issues like remote responsiveness or absence of audio output port for external soundbars
Reviews with images & videos
Filters
Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.
Filters
349 Reviews
2026-05-17
2026-06-23
2026-07-05
Gwinn Michigan
2026-04-23
Cleveland
2026-07-05
Ky
2026-05-10
Samsung AU
We absolutely love hearing how easy your new Crystal UHD TV was to set up and use, especially as someone who described yourself as “technologically challenged.” It’s fantastic to know the vibrant picture quality, clarity, and immersive viewing experience are bringing your favourite shows to life. Your kind words and enthusiasm truly mean a lot to us. Enjoy every movie night and thank you for choosing Samsung! 🥰
2026-07-15
2026-07-01
Youngstown ohio
2026-07-06
1519 Florida ave
Samsung Advisor
Hi Michael bridges ii, We appreciate your feedback on the U8000H TV. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care If you are noticing buffering issues during streaming we recommend the following steps to help improve streaming performance: 1. Use a 5GHz Wi-Fi connection, if available 2. Try a wired LAN connection for more stability 3. Reposition your router to minimize obstacles between it and the TV We hope these tips are helpful. If you need any further assistance, please don’t hesitate to call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for: You can also chat with one of our agents by clicking the ‘Support’ link on our website for: • Live Chat • Manuals, Software, & Warranty Info ~ Samsung Advisor
2026-07-10
Martins Ferry, Ohio
2026-04-10
Wilmington
2026-07-11
Riverside, CA
2026-04-21
Sacramento, CA
2026-06-23
2026-05-23
2026-07-05
Samsung Advisor
Hi Dave, We appreciate your feedback on the U8000H TV. While your TV may currently default to Samsung TV Plus when powered on, you can customize what your TV does at startup by adjusting the Start Screen Options. To do this, navigate to: Settings > All Settings > Advanced Features > Start Screen Option and choose from the following: 1. Start with Smart Hub Home – Automatically launches Smart Hub when the TV is turned on. You can enable or disable this option based on your preference. 2. Autorun Samsung TV Plus – Automatically launches Samsung TV Plus when the TV is turned on. If this option is turned off, the last used source will be displayed instead. 3. Autorun Multi View Casting – If you cast YouTube content from your mobile device, the TV will automatically display the content using Multi View. 4. Autorun Multi View Mirroring – When you screen mirror your mobile device, Multi View will automatically open to show your device’s screen. 5. Autorun Last App: The last used app is automatically run when you turn on the TV. You can turn this function on or off. Press the Select button at the current menu To ensure optimal performance, please also confirm your TV is running the latest firmware: Settings > Support > Software Update > Update Now If you continue to have issues, or need assistance, do not hesitate to reach out to us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat is also available via the ‘Support’ link on our website. ~ Samsung Advisor
2026-07-14
2026-06-01
Washington
2026-05-14
Cleveland
2026-07-06
Woodstock, Georgia
Samsung Advisor
Hi lookingforanupgrade, We appreciate your feedback on the U8000H TV and are sorry to hear it did not meet your expectations. We hope you’ll consider Samsung again in the future. If you do, we’re always here to help with setup and support. Reach us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun) or visit our website to chat live and access manuals or software. ~ Samsung Advisor
2026-07-06
Samsung Advisor
Hi Lrglewis, Thank you for sharing your thoughts on the available inputs for the U8000H. If an Optical port is a crucial part of your setup needs, you’ll find that connection starting with our QN70F Series and above. For future purchases, we recommend double-checking the product specs on Samsung's site to ensure the model you choose has the ports you need. You can find this by clicking on “Specs” (just beneath the Product Title), then "See All Specs" for the full list of available inputs and more: https://www.samsung.com/us/tvs/uhd-4k-tv/43-inch-crystal-uhd-4k-tv-u8000h-sku-un43u8000hfxza/ Should you ever need assistance with your TV, Samsung is here for you. Reach out by calling 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also chat with us online by visiting the ‘Support’ section of our website. ~ Samsung Advisor
2026-06-20
Hinsdale, NH
2026-05-11
2026-07-06
Samsung Advisor
Hi bwaxx55, We appreciate your review. Please know there are multiple settings available, such as Brightness Optimization, which measures the light in your room and optimizes the brightness of the TV automatically to reduce power consumption. To enable this feature, go to Settings > All Settings > General & Privacy > Power and Energy Saving > Brightness Optimization. Next, please know you can customize what your TV does at startup by adjusting the Start Screen Options. To do this, navigate to: Settings > All Settings > Advanced Features > Start Screen Option and choose from the following: 1. Start with Smart Hub Home – Automatically launches Smart Hub when the TV is turned on. You can enable or disable this option based on your preference. 2. Autorun Samsung TV Plus – Automatically launches Samsung TV Plus when the TV is turned on. If this option is turned off, the last used source will be displayed instead. 3. Autorun Multi View Casting – If you cast YouTube content from your mobile device, the TV will automatically display the content using Multi View. 4. Autorun Multi View Mirroring – When you screen mirror your mobile device, Multi View will automatically open to show your device’s screen. 5. Autorun Last App: The last used app is automatically run when you turn on the TV. You can turn this function on or off. Press the Select button at the current menu We hope these tips are helpful. If you need any further assistance, please don’t hesitate to call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for: You can also chat with one of our agents by clicking the ‘Support’ link on our website for: • Live Chat • Manuals, Software, & Warranty Info ~ Samsung Advisor
2026-07-12
Samsung Advisor
Hi Reviewer, We appreciate your feedback. If your TV is having trouble maintaining a wireless connection, please try the following: 1. Distance matters – Keep your TV within 50 feet of your router. Avoid placing the router behind walls, furniture, or electronic devices. 2. Minimize interference – Turn off nearby wireless devices that may disrupt the signal. 3. Power cycle both devices – Unplug the TV and router for 30 seconds, then plug them back in. 4. Run diagnostics: o Settings > Support > Device Care > Self Diagnosis > Smart Hub Connection Test o Settings > Support > Device Care > Self Diagnosis > Wi-Fi 5. Update firmware: Settings > Support > Software Update > Update Now 6. Factory reset (if needed): Settings > All Settings > General & Privacy > Reset > Factory Data Reset If you continue to experience issues, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat support and additional help are available at the ‘Support’ link on our website. ~ Samsung Advisor
2026-05-01
Aurora
2026-06-22
2026-07-11
Wilmington
2026-06-20
New York, NY
2026-07-05
Samsung Advisor
Hi Shelley, We regret to hear about your experience with the Samsung U8000H TV. Samsung stands behind the quality and performance of our products and offers a 1-year limited warranty covering manufacturer defects when purchased new from an authorized seller. You can enter your model number to review the full terms here: https://www.samsung.com/us/support/warranty/ If you haven’t already, please contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun) or via LiveChat on our website under the ‘Support’ section. We’d welcome the chance to assist. ~ Samsung Advisor
2026-07-10
Samsung AU
We're sorry to hear about your experience and understand how frustrating it must be to encounter the same issue again after a previous repair. We appreciate you taking the time to share your feedback. We'd like the opportunity to review your case further and see how we can assist. Please contact our Samsung Support team at https://www.samsung.com/au/support/contact so they can look into your situation in more detail.
2026-07-06
2026-04-17
Musella
2026-04-07
Pomona
2026-07-02
Nixa
2026-05-13
Samsung Advisor
Hi, Thank you for your feedback on the U8000H TV remote and interface. Please know that Samsung’s privacy policies are designed to protect your personal information and ensure it’s handled responsibly. We always request your consent before collecting any data, and we are committed to managing that information with the utmost care and transparency in accordance with our privacy guidelines. Regarding the setup and navigation of your TV, there is a built-in guide you can access by going to Settings > Support > Tips and User Guides. Next, if the image on your screen isn’t meeting your expectations, there are several settings you can adjust to improve the overall brightness and clarity of your screen. First, try disabling certain energy-saving features that may be dimming the screen automatically. Go to: Settings > All Settings > General & Privacy > Power and Energy Saving, then turn off Brightness Optimization, Energy Saving Solution, Motion Lighting, and/or Contrast Enhancer. Next, adjust the Picture Mode to better match your viewing environment: Settings > All Settings > Picture > Picture Mode and choose from the following: • Dynamic – Brighter and clearer for well-lit rooms • Standard – Balanced for most environments • Movie – Ideal for watching in a dark room • Eco – Designed for energy savings • Filmmaker Mode – Preserves the creator’s original intent You can also manually adjust brightness by going to: Settings > All Settings > Picture > Expert Settings > Brightness. Use the slider to set a level that suits your preferences (0–50). We hope these tips help improve your viewing experience. If you need further assistance with setup or adjustments, feel free to contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for: • Live Chat • Manuals, Software, & Warranty Info ~Samsung Advisor
2026-05-09
Samsung AU
Thank you for your fantastic review! We’re thrilled to hear you’re enjoying the fast startup, easy-to-use interface, smooth app navigation, and sharp picture quality on your Samsung TV. It’s also wonderful to know the refresh rate is enhancing your sports and movie viewing experience. We appreciate your feedback regarding the setup process and thank you for choosing Samsung!
2026-07-05
Dallas, Texas
2026-06-20
Edmond, Oklahoma
2026-05-19
Lubbock
2026-04-23
Tampa
2026-04-20
Gainesville
2026-06-26
Minnesota
2026-07-13
2026-07-05
Hope, Arkansas
2026-07-05
998 Belmont Avenue
2026-05-24
2026-04-14
Broken Arrow
2026-06-06
Midland, MI
2026-07-08
2026-04-10
Marietta
2026-05-30
Samsung AU
Thank you for taking the time to provide your feedback. We're sorry to hear you've experienced ongoing difficulties accessing free-to-air streaming applications and services on your TV, despite performing troubleshooting and a factory reset with support assistance. We understand how frustrating it can be when content is not available reliably. We'd like to investigate this further and help identify the cause of the issue. Please contact our support team via https://www.samsung.com/au/support/contact so we can assist you further. We appreciate your feedback and the opportunity to improve your experience.
2026-04-22
Charlotte
2026-07-10
North Carolina
2026-06-13
Indiana, Indianapolis
2026-06-20
Biloxi, MS
2026-04-14
Lubbock
2026-06-28
Samsung AU
Thank you for your wonderful review! We're so pleased to hear you're enjoying the natural-looking picture quality and intuitive remote after spending some time with it. It's fantastic that your new TV has made such a positive impression, and we hope it continues to provide many years of enjoyable viewing. Thanks again for your support!
2026-05-01
Fontana
2026-06-05
2026-07-13
2026-06-07
Redlands, CA
2026-05-06
Cibolo
2026-07-07
Samsung AU
Thank you for your review of the Crystal UHD U8000H. We’re happy to hear that you’re enjoying the clear picture quality, responsive controls, and pairing with your Samsung sound system. We hope your TV continues to deliver great entertainment for your home.
2026-07-11
Millbury
2026-05-21
New Jersey
2026-05-20
Samsung AU
Thank you so much for your amazing feedback. We’re delighted to hear you’re loving the picture quality, vibrant colours, contrast, and brightness of your new Samsung TV. It’s also fantastic to know you’re finding the apps and remote easy to use and that our support team has provided a positive experience whenever needed. Your recommendation truly means a lot to us. Thank you for choosing Samsung!
2026-04-20
Samsung AU
Thank you for your honest feedback! We’re so glad you’re enjoying the picture and sound quality. We understand that the new remote and navigation can take some getting used to, if you’d like assistance or guidance, our support team is here to help: https://www.samsung.com/au/support/contact
2026-05-21
Flowery Branch, Ga 30542
2026-06-01
El Paso. Tx
2026-05-11
Georgia
2026-06-05
North Carolina
2026-06-22
London,Ky
2026-07-05
NJ
Samsung Advisor
Hi Life Coach, We're sorry to hear about your experience. Please know we are always available and would have been happy to assist you with any issues you may have been experiencing. We hope you’ll consider Samsung again in the future. If you do, we’re always here to help with setup and support. Reach us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun)or visit our website to chat live and access manuals or software.
2026-05-06
Samsung AU
Hi there, thanks for your feedback! We’re so glad to hear you’re enjoying the picture quality and features of your TV — it sounds like it’s a great addition to your home setup. If you have any questions or need help getting even more out of your TV, our support team is always here to help: https://www.samsung.com/au/support/contact
2026-07-12
Chico, CA
2026-07-06
2026-07-08
Rome, Ga
2026-07-06
2026-06-22
2026-06-10
2026-07-05
Ravena, New York
2026-04-14
2026-06-20
Colorado
2026-07-05
2026-06-01
2026-06-15
2026-07-05
2026-05-18
Samsung AU
Hi there, thank you for the wonderful review! We’re so pleased to hear you’re both enjoying the crystal-clear picture and incredible sound experience. It’s especially great to know the setup process was easy and enjoyable — you should absolutely feel proud of yourselves! Enjoy your new home entertainment setup.
2026-07-05
Birmingham Al
2026-05-03
Samsung AU
We appreciate your review! It’s great to hear you’re happy with your purchase overall and finding the TV user-friendly. If you need help fine-tuning brightness settings, feel free to reach out to our support team: https://www.samsung.com/au/support/contact
2026-07-02
Terre Haute Indiana
2026-06-24
2026-07-05
Seattle, WA
Samsung Advisor
Hi Adam, Thank you for your review. While your U8000H TV may currently default to Samsung TV Plus when powered on, you can customize what your TV does at startup by adjusting the Start Screen Options. To do this, navigate to: Settings > All Settings > Advanced Features > Start Screen Option and choose from the following: 1. Start with Smart Hub Home – Automatically launches Smart Hub when the TV is turned on. You can enable or disable this option based on your preference. 2. Autorun Samsung TV Plus – Automatically launches Samsung TV Plus when the TV is turned on. If this option is turned off, the last used source will be displayed instead. 3. Autorun Multi View Casting – If you cast YouTube content from your mobile device, the TV will automatically display the content using Multi View. 4. Autorun Multi View Mirroring – When you screen mirror your mobile device, Multi View will automatically open to show your device’s screen. 5. Autorun Last App: The last used app is automatically run when you turn on the TV. You can turn this function on or off. Press the Select button at the current menu If you need help adjusting these settings or have any other questions, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor
2026-07-06
vinita, oklahoma
Samsung Advisor
Hi loving retirement, Thank you for sharing your experience. If your TV powers on but you’re seeing a black screen, it could be caused by your external device or the connection itself. Please try the following steps to help determine the cause: 1. Press the Home button on your Samsung remote. – If the menu appears, the TV is powered on but may be on the wrong source or not receiving a signal. – If the menu does not appear, the TV may be experiencing power issues. 2. Check the red standby light near the bottom of the screen. – The light is on when the TV is off (standby), and off when the TV is on. – If the light is off and there’s no menu or picture, the TV may not be receiving power. 3. Check your input source. – If your cable box or streaming device is connected to HDMI 1, ensure the TV source is also set to HDMI 1. – If it’s already set correctly but there’s still no picture, unplug and reconnect the HDMI cable at both ends. If any cable is damaged, it will need to be replaced. Power cycle the device and TV after reconnecting. 4. Try a different HDMI port or cable. – Connect a different external device to see if the issue is limited to one source. – If a new device works, you’ve narrowed down the issue. 5. Run HDMI Troubleshooting. Go to: Home > left directional key > Connected Devices > Connection Guide > Video Device > HDMI Troubleshooting (approx. 2 min). 6. Check for firmware updates. If your screen stays on long enough, we recommend checking for updates, which may resolve any HDMI communication bugs: Home > left directional key > Settings > Support > Software Update > Update Now If the problem persists after these steps, please call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available via the ‘Support’ section on our website. ~ Samsung Advisor
2026-07-06
Massachusetts
2026-07-05
Durham, NC
2026-06-06
Macedon, NY
2026-05-20
2026-06-06
Tampa FL
These reviews are managed by Bazaarvoice and comply with the Bazaarvoice Authenticity Policy, which is supported by anti-fraud technology and human analysis. Details at
https://www.bazaarvoice.com/ca/trustmark/User manual & downloads
- Image simulated for illustration purposes. Any changes in appearance and design specifications that do not affect product performance may occur without prior notice. UI, content and services may vary by region and are subject to change without notice. This page may include images or videos created using AI.
- 1. Feature available in certain regions and models. Availability, supported features, and user interface may vary by country, region, model and viewing conditions. Voice commands recognize English, French, Spanish, Portuguese, German, Italian, and Korean, but not all accents, dialects, and expressions are recognized. This feature provides AI-created content, with accuracy not guaranteed — please check results. In-box remote for this model does not support voice recognition. Requires either a Mobile Quick Remote or separately purchased Bluetooth remote. Feature accessible via the AI button, or the Home button (long press) on remote control without an AI button. Go to feature
- 2. Viewing experience may vary according to type of content and format. Upscaling may not apply to PC connection and Game Mode. Go to feature
- 3. *Feature availability and performance may vary by the content you're watching or the application in use Go to feature
- 4. Viewing experience may vary according to types of content and format. Upscaling may not apply to PC connection and Game Mode. Go to feature
- 5. *Turn colour booster ON/OFF in the [menu/setting]. Go to feature
- 6. Experience may vary depending on the content. Go to feature
- 7. *Check for Q-Symphony compatibility on soundbar product specifications. Soundbar sold separately. Go to feature
- 8. *Content and services may vary by region and are subject to change without notice. Agreement to Smart Hub Terms and Conditions and Privacy Policy is required before use. Some content and services require registration and subscription. Requires Samsung account. Tizen OS upgrades are available for up to 7 years from the product’s release year starting in 2023. Availability, features, contents, apps and services are subject to change without notice and may vary by product, model or region. The upgrade does not cover hardware related performance, features or durability. Requires internet connection. Data charges may apply. Go to feature
- 9. Content and services may vary by region and are subject to change without notice. Agreement to Smart Hub Terms and Conditions and Privacy Policy is required before use. Some content and services require registration and subscription. Requires Samsung account. Tizen OS upgrades will be supported for up to 7 years starting from 2026, for products released in the year 2026. Please note that the upgrade does not cover hardware-related performance, features or durability. Go to feature
-
10.
*For CA, over 1,200 free live channels at Samsung Tizen OS including channels provided by Samsung TV Plus and third party apps such as Pluto TV, Freeve and more. (As of May, 2024).
** Free Channels available at Samsung Tizen OS vary by country.
***Downloading apps, signing up, and logging in may be required to access. Go to feature - 11. *Channels may vary by country and are subject to change without notifications. Supported Samsung devices may vary by country. Requires Samsung account. UI is subject to change without prior notice. Ads may appear on Samsung TV Plus. Available for free on Samsung Smart TVs since 2016. Go to feature
- 12. Samsung Knox Security applies to Samsung TVs powered by Tizen®, launched since 2015. Latest software update is required. Go to feature
- 13. *Available games and content may vary by countries and models and are subject to change without notice. Certain games require a separate controller. Internet connection and subscription may be required. Requires Samsung account. Go to feature
- 14. *Available technology, functions and features may vary by country, service provider, network environment or product, and are subject to change without notice. Requires a Wi Fi, Bluetooth or other wireless network connection and login to Samsung account. Connected devices are sold separately. Use of calm technology requires agreement to both SmartThings' and the auto registered device's privacy notices. UI is subject to change without prior notice. Go to feature
- 15. *Products shipped in Eco Mode have some AI Energy Mode functions enabled by default, so energy consumption level by turning on AI Energy Mode may appear lower than actual. AI Energy Mode does not work with Game Mode. Energy consumption may vary depending on content being displayed and surrounding brightness levels. Go to feature
* Key feature may be different from Key Spec
*Some conditions apply. Screen images simulated. Promotional price based on $250 price drop on the MSRP of $999.99 of QN65QEF1AFXZC.