Conditions when Download Booster does not work with Samsung Galaxy Tab S Series

Last Update Date : Jul 05. 2018

The Download Booster is a feature that will allow your device to download large files (over 30 megabytes in size) faster by using a Wi-Fi connection and a mobile data connection simultaneously. However, there are conditions when the feature does not work well with your Samsung Galaxy Tab S Series. Find out below:

1 When downloading a large file, the device may heat up. Once the device exceeds a set temperature, the feature will turn off
2 This feature supports Hypertext Transmission Protocol (HTTP) 1.1 only. It can be activated in Play Store, Samsung Apps, Samsung Video, YouTube, Play Movies, Play Games, Internet(S-Browser), Chrome (Chrome Browser), Baidu etc.but NOT all applications

The feature cannot be used with other protocols, such as HTTPS or FTP. So, it does not support the download of E-mail attachments, and services such as Dropbox or Twitter
3 It supports downlink when using Wi-Fi and LTE (and NOT 3G / 2G) networks
4 Only supported files over 30MB in size will be downloaded via Download booster
5 When download data speed difference between Wi-Fi and LTE is 5 times greater (when compared against each other) download booster will not be used

Thank you for your feedback!

Need more help? Contact Us.

Online

Live Chat

Monday to Friday (Excluding Public Holidays)
9:00am - 7:00pm

Email

We'll respond within 24 hours of your request.

Email to CEO

Contact the dedicated CEO's Office.

Call

1800-4252997For Mobile Device and Samsung Apps Enquiries

+65 69161260From Oversea

1800-7267864For other Products Enquiries

+65 69161261From Oversea

Monday to Sunday (Including Public Holidays)
8:00am - 8:00pm

* For any printer related enquiries, please visit HP website .

Face-to-face support

Samsung Service Centres

Find out more about how you can get face-to-face help.

Contact Us