How to reboot Samsung Connect Home Wi-Fi?

Last Update Date : Jun 26. 2018

There are three ways to reboot the Hub: through Samsung SmartThings, through the IDE, and by unplugging the power cord.

Please note: User must log in to Samsung Account in order to access IDE

• To reboot the Wi-Fi Hub and SmartThings HubCore through Samsung SmartThings, the Hub must be online

1 In the home screen, select Devices at the bottom center
2 Tap the Wi-Fi Hub
3 Tap the Hub icon
4 Scroll down and tap Reboot device
How to reboot Samsung Connect Home Wi-Fi?
5 Tap Reboot
6 The LED will go dark, then blinking green, then solid green

• To reboot the SmartThings HubCore (not the Wi-Fi Hub network) through the IDE, the Hub must be online and the SmartThings Hub must be enabled

2 Click My Hubs
3 Click View Utilities
4 Under Hub Commands, click Reboot Hub
5 LED will remain solid green

• To hard reboot the Hub, unplug the power cord for 30 seconds. LED will go dark, blinking green, solid green  

Need more help? Contact Us.


Live Chat

Monday to Friday (Excluding Public Holidays)
9:00am - 7:00pm


We'll respond within 24 hours of your request.

Email to CEO

Contact the dedicated CEO's Office.


1800-4252997For Mobile Device and Samsung Apps Enquiries

+65 69161260From Oversea

1800-7267864For other Products Enquiries

+65 69161261From Oversea

Monday to Sunday (Including Public Holidays)
8:00am - 8:00pm

* For any printer related enquiries, please visit HP website .

Face-to-face support

Samsung Service Centres

Find out more about how you can get face-to-face help.

Contact Us