What to do when Samsung Galaxy S5 cannot recognize fingerprint?

Last Update Date : Sep 28. 2018

For best results, swipe your entire finger from base to tip across the home key to register your fingerprint properly. Do not bend your finger or use a fingertip during registeration as the device may not recognize your fingerprints.

Factors that will affect fingerprint recognization:

• Accessories such as key protector

• Moisture. Make sure both the screen and your fingertip are dry

• Avoid contact with metal objects such as coins, keys and necklaces which can scratch or damage the Home button that contain the fingerprint recognition sensor

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