Galaxy Buds3

Samsung UK Reviews Team

Thank you for taking the time to share with us this review about your experience with the Galaxy Buds3. We are glad to read that you are impressed with the superb sound quality these earbuds can deliver, and that you are also happy with their long-lasting battery and new lightweight design. Still, we appreciate that you have noticed they don't stay easily in your ears, and please follow this link to find an easy step-by-step guide about how to wear them comfortably and safely for the best experience: https://spr.ly/6426c2t3y. It is also great that you found it very easy to connect them to your amazing Galaxy phone, and that you have also been making the most of the Active Noise Canceling feature to be always focused on your calls. The Galaxy Buds3 are built to impress and make your life easier and happier with the ultimate Hi-Fi experience. ^CL at Samsung Support

CX

We are pleased to read that you are a long-time Samsung fan, and that you are overall happy with your new and amazing Galaxy Buds3, Ruby. It is great that, as soon as you unboxed them, you immediately liked the sleek and compact case, as well as the design of the earbuds themselves with Silver colour and the all-new angled shape. We are also glad that you are finding them very comfortable to wear, and that you are also impressed by the enhanced Active Noise Canceling feature. It is also our understanding that you have noticed they slip easily out of your fingers at times, and we recommend making sure your hands are always dry and clean when handling them for the best experience, especially when using gestures. In the meantime, we are delighted that you are making the most of these awesome earbuds, and that you are very happy with them. ^CL at Samsung Support

CX

It's superb to see that you're happy to fully recommend your Galaxy Buds3 to anyone looking for new buds, or upgrading their current set. The first impression that they've been giving all our customers has been extremely favourable, as they look stylish and premium. The two-tone grey makes them eye-catching, which is useful for those times when you forget to put them back in their case. The sound quality that they provide is where they really shine, though, as they'll ensure that you get deep bass and crisp quality, so that you'll be able to hear everything exactly as the creators intended. The beep that signals that you have correctly installed them in your ear means you'll always have them sitting in the most comfortable position, with less worry about them falling out. We're thrilled to see that you can't think of a single negative. ^DB at Samsung Support

Samsung UK Reviews Team

Thank you very much your review! We are over the moon to see how much you are enjoying the new blade design of your new Galaxy Buds3! The Buds3 has been designed different to the Buds3 Pro, providing a design that does not insert into the ear. This allows customers to choose the right style to suit their preference. It;'s fab to know that you are finding this outer ear design so comfortable! Not only can you enjoy them comfortably all day long, but with reliability, crisp audio, a long-lasting battery and incredible features such as Active Noise Cancellation and blade touch controls, it's impossible not to fall in love! ^CR at Samsung Support

Samsung UK Reviews Team

Thank you for sharing your excellent experience with the stunning Buds3, Ralmeida! We're delighted to hear you've been wowed by the incredible sound quality and Active Noise Cancellation, which both deliver an immersive listening experience! The long-lasting battery means you can listen to your favourite tracks on the go for hours without interruption, and we're pleased to hear it's met your expectations! The brand-new blade design has been formulated to prevent accidental touches and give you more control with easy-to-use pinch and swipe gesture controls, and it's great to see you're enjoying this advancement. These ergonomically designed earbuds give you hours of comfortable wear, and the premium materials increase this comfort and make them easy on the eye, while also helping you distinguish between the left and right. Many thanks for your stellar review, we appreciate your recommendation! ^AP at Samsung Support

CX

We're sorry to hear that you're experiencing an issue with your left bud sounding quiet, Cadz. This isn't what we'd expect to happen, and we're here to help. We'd initially like to recommend cleaning the microphone hole, speaker, and air duct using a clean, dry, and soft brush or a cotton swab. The following link contains many more steps to go through to get your Bud working as it should: https://www.samsung.com/uk/support/mobile-devices/low-or-poor-audio-quality-on-samsung-earbuds/ If the issue persists, please don't hesitate to reach out to our Support Teams, who are on hand and ready to help. We can go through more steps to get your Buds working, and we can arrange a repair for you wherever necessary. You can find contact details and opening times here: https://www.samsung.com/uk/support/contact/ Many thanks for taking the time to review your Galaxy Buds3. Your feedback is very important to us, and we're confident that you will soon be back to enjoying the fantastic, crisp sounds, along with the top spec features such as Active Noise Cancelling. You have a fantastic Samsung ecosystem with your Buds3, your S24 Ultra, and your Gear Fit3, and we're always here to support you and to ensure that everything works perfectly smoothly for you. ^EW at Samsung Support

Samsung UK Reviews Team

Congratulations on your new and incredibly smart Galaxy Buds3! We are delighted to read that you are enjoying the all-new, open-type design of these fantastic earbuds which sit safely and comfortably in your ears, while listening to every note with perfect clarity, for the ultimate Hi-Fi sound experience. It is also great that you found them very easy to set up, and that you paired them easily and quickly to your phone to elevate your Galaxy Ecosystem to the next level. The Galaxy Buds3 let you dive into the depths of sound like never before! ^CL at Samsung Support

Samsung UK Reviews Team

Thank you for sharing your excellent experience with the Buds3! We're delighted to hear you're enjoying the secure, comfortable fit these earbuds provide, promising long listening sessions without the fear of them falling out. It's also excellent to know you've been wowed by the incredible, clear sound quality, as well as the quick and easy setup with your phone and tablet, and the ease of control! ^AP at Samsung Support

CX

The newly designed case of your Buds3 provides a number of benefits. The slim design makes it simple to safely carry them with you wherever you need them, and it will help keep the Buds charged while you are out and about, so they can last you as long as you need them to. The sound quality has been reimagined and been give even greater levels of fine-tuning, so that they deliver the best quality from our range yet. You'll get the deepest base and the cleanest mid-tones, so that you get to hear everything as its creators intended. The Active Noise Cancellation also means that you can remove any unwanted sounds, wherever you are, so that won't have to contend with any unwanted distractions. The new blades that have been added to ensure that you're always aware of how much charge is left in the Buds, so you can prepare accordingly for when you intend to use them. The simple gesture controls also mean that you can control your playlists on the go without even breaking your stride! We're glad that you're loving them, and that they're helping add a soundtrack to your days. ^DB at Samsung Support

CX

The new case design for our Buds 3 is proving to be extremely popular with our customers, as it's easy to carry around, looks eye-catching, and will help keep them charged while you're on the go. We have done a full rework of how they deliver any sound as well, so that they can deliver the most remarkable audio quality, and there's plenty of ways to alter the settings yourself, so it can match anyone's particular tastes. We've added extra tips for a range of ear sizes, so we hope that by exploring this you'll find a fit that better suits you. ^DB at Samsung Support

Samsung UK Reviews Team

Thank you so much for your in-depth review of the Galaxy Buds3! With such a comfortable design, you can wear this Buds all day without any discomfort! Plus, with quality audio, intelligent features, a convenience Charging Case, call clarity and user-friendly controls, what's not to love! ^CR at Samsung Support

CX

We're absolutely delighted to see that you are loving your Buds3 as much as you are, so we appreciate your feedback. The great new is that they're not just a pretty package, as premium is built into every other part of them! As soon as you take them out of the case you'll be able to instantly connect them to any compatible device, so you can start enjoying them right away. The new design means that they're even more comfortable than ever, so you can enjoy them for as long as you'd like without them causing any discomfort to your ears, and thanks to the powerful battery, and quick recharge provided by the case, you'll get a true all-day performance from them. The sound has been remastered so that the speakers deliver crystal-clear clarity for anything that you want to be listening to, so you'll be able to enjoy everything like never before. ^DB at Samsung Support

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CX

Seeing the word "fortunate" in your feedback is excellent, and with amazing your new Buds3 are we can certainly see why you'd feel this way. It's absolutely fantastic to see they're boosting your overall enjoyment of how you enjoy stay entertained on the go, or while relaxing at home, and that they're pleasantly exceeding your expectations. Every layer of the sound has been professionally fine-tuned so that you'll hear every song or sound in blockbuster films exactly as intended, or any voices from a podcast or phone call. The Active Noise Control really allows you to immerse yourself wherever you are, and zone out all unwanted distractions, so you can add an uninterrupted soundtrack to your day while travelling, exercising, or anything else. We're pleased to see that you're loving them, and hope it encourages you to explore other areas of our Galaxy. ^DB at Samsung Support

Samsung UK Reviews Team

We wanted our Galaxy Buds3 to be able to truly deliver everything that our customers would need from wireless headphones, and this is evident in so many ways. They will connect to a wide-range of external devices, so there's no limit to how you are able to enjoy them. The new design is beneficial in a number of ways. The way that you fit them into your ears means there's less risk of them falling out, while still giving you a comfortable and natural feeling fit, and the repositioning of the microphone makes communicating on the go even easier. The fit also gives greater depths of noise cancellation, so that you only have to listen to the sounds that you want to, and when the speakers can deliver the rich and deep sounds that it is capable of, this is something anyone can appreciate. We do understand that different customers will want different things, so we've kept the options for altering how the sound is delivered, to make anything sound exactly like it was intended. The touch controls have been re-imagined so that they're now even easier to use than ever, meaning you won't even have to break your stride to find that perfect track to add a soundtrack to any moment of your day, or alter the volume to suit different circumstances. We do want to you to be able to enjoy them whenever and wherever you would need them, which is why the battery life can truly be defined as "all-day", and the multiple options for how you recharge them boosts their functionality even further. It's superb to see that you're loving them as much as you are, so we appreciate your comprehensive feedback. ^DB at Samsung Support