Galaxy Buds3
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Features
Galaxy AI is here for your all-new Galaxy Buds3, ready to help you discover the details in your favourite songs. Re-engineered with an angled design to bring sound closer to your ears, you can feel the beat with a new 11mm speaker for strong, dynamic sound. Hear the distinct timbre and clarity in each note with 24-bit CODEC, giving you the ultimate Hi-Fi sound experience. Fine-tune the details with Galaxy AI enhancements for ANC and real-time translation that give you an edge.
*Images simulated for illustrative purposes. Sequences shortened and simulated. Actual UI may be different.
*Audio interpretation is only available when wearing Buds and connected to a Samsung Galaxy smartphone. Interpreter feature is not directly provided by Buds themselves. If Buds are unavailable, the interpreted content is provided on the screen of your Samsung Galaxy smartphone.
All-new, open-type design ¹
Immersive Sound with Ultimate Hi-Fi ²
Adaptive EQ / ANC ³
Galaxy AI-powered sound ⁴ ⁵ ⁶
Edge design mixed with superb sound
Secure fit for sensational sound
Re-imagined design, engineered for incomparable sound. Feel the difference with our all-new, open-type earbuds with a snug, angled fit to seal in sound.
*Available colours may vary by country or carrier.
Ergonomically engineered for easy listening
Our new angular design has been meticulously crafted based on 3D ear data collected from a computational design tool to check for wearability. It's made to optimise sound and minimise ear canal pressure, making it ideal for day-to-day wear.
Change it up with just a touch
Leave your phone in your pocket and conveniently control your earbuds by using simple gestures. Even with a swift swipe, rest assured your Galaxy Buds3 stay securely in your ears.
Swipe
Swipe up/down the Blade to adjust the volume.
Pinch Control
Pinch to play and pause, or pinch and hold to launch your favourite app.
Dive into the depths of sound
Bring the beat in
Equipped with an new 11mm speaker with a 1.5x amp-enhanced diaphragm, step up your sound and go from dull to dynamic.
Hi-Fi sound that hits different
Retain ultra high quality audio from the recording studio to your Galaxy Buds3. The Samsung Seamless Codec compresses and encodes up to 24bit / 96kHz audio. Then, decodes on the Galaxy Buds3, maintaining the 24bit / 96kHz, high-fidelity sound so you can hear the intricate details, just as it was intended.
*Ultra high quality audio up to 24bit/96kHz’ is available on Galaxy S24 series, S23 series, Galaxy Z Fold6, Galaxy Z Flip6, Z Fold5, Z Flip5 and Tab S9 series with One UI 6.1.1 or above.
*Additional devices may be supported in the future.
Galaxy AI makes music enjoyable for any ear
Delve into your personal soundscape with Galaxy AI-assisted Adaptive EQ/Adaptive ANC. Based on individual ear shape and wearing habits, our AI-boosted algorithm analyses sound detected through the inner and outer mics in real-time. Then, Galaxy AI optimises your listening experience by adjusting the sound to conform to your fit with pinpoint precision.
*ANC(Active Noise Cancelling) is off by default.
ANC lets you hear it clear
Take the guesswork out of sound setting with ANC. Whether you're enjoying the latest shows, on a call with your bestie or listening to your playlist, listen with the right adjustments wherever you go.
*ANC(Active Noise Cancelling) is off by default.
Overcome language barriers in seconds
With Galaxy AI, you can understand the world like never before. See the translation on your Samsung Galaxy smartphone, and simultaneously hear your conversation interpreted in real-time through your Galaxy Buds3. Discover what it means to be truly free of language barriers. Once the app is open, the Interpreter feature will start up with the mode last used.1,4,5,6,7,8,9
To access listening mode, simply pinch and hold your earbuds and your Galaxy Buds3 will continue to interpret as the speaker is talking.
To access conversation mode, place the phone mic toward the speaker, short press your Galaxy Buds3 and listen to your conversation translated in real-time.
TV 360 Audio puts you front and centre
Dive into a spatial sound experience. 360 Audio is a feature that identifies the exact direction of the sound as you tilt your head, providing surround sound for a more vivid listening and viewing experience.
Swap devices without missing a beat through PC Auto Switch
PC Auto Switch on Galaxy Buds3 detects audio activity and transfers the connection to your favorite Samsung Galaxy devices, so you can work and play seamlessly.
Share your sound with those around you via Auracast
With Auracast broadcast technology, you can share your audio stream with an unlimited number of devices. Effortlessly transform your Samsung TV, Samsung Galaxy smartphone or tablet into a radio source to start engaging with others.1,10,11,12,13
Just say the command - done
Control your audio settings without needing to touch your phone. Simply say a command, such as "next song" or "volume up" and let Galaxy Buds3 do the rest.
Seek your serene sound space
Mindfulness comes with daily practice. At the press of a button, teleport to a worry-free world of your own with Samsung Health powered by Calm. Alleviate stress with peaceful melodies from nature, improve your focus with white noise or relax with ASMR-related for a happier, healthier you.
All in harmony
Keep your music and audio flowing, whenever and wherever you're going.14,15,16,17,18
Your next Buds are calling
Specifications
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Bluetooth Version
Bluetooth v5.4
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Sensors
Accelerometer, Gyro Sensor, Hall Sensor, Pressure Sensor, Proximity Sensor, Touch Sensor, VPU(Voice Pickup Unit)
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Earbud Weight (g)
4.7
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Number of MIC
6
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Speaker
1-way
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Ambient Sound
No
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Active Noise Cancellation
Yes
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360 Audio
Yes
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Audio Codec
AAC, SBC, SSC(Samsung Seamless Codec), SSC-UHQ
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Adaptive EQ
Yes
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Adaptive ANC
Yes
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Super Wide Band
Yes
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Bluetooth Version
Bluetooth v5.4
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Bluetooth Profiles
A2DP, AVRCP, HFP, PBP, TMAP
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LE Audio
Yes
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Auto Switch
Yes
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Accelerometer, Gyro Sensor, Hall Sensor, Pressure Sensor, Proximity Sensor, Touch Sensor, VPU(Voice Pickup Unit)
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Earbud Dimension (HxWxD, mm)
18.1 x 20.4 x 31.9
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Earbud Weight (g)
4.7
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Case Dimension (HxWxD, mm)
48.7 x 58.9 x 24.4
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Case Weight (g)
46.5
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Durability
IP57
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Talk Time (Hours, ANC On)
Up to 3.5
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Total Talk Time (Hours, ANC On)
Up to 18
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Music Play Time (Hours, ANC On)
Up to 5
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Total Music Play Time (Hours, ANC On)
Up to 24
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Talk Time (Hours, ANC Off)
Up to 4
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Total Talk Time (Hours, ANC Off)
Up to 20
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Music Play Time (Hours, ANC Off)
Up to 6
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Total Music Play Time (Hours, ANC Off)
Up to 30
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Earbud Battery Capacity (mAh, Typical)
48.0
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Case Battery Capacity (mAh, Typical)
515
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Samsung Find
Yes
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Bixby Voice Wake-up
Yes
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Neck Stretch Reminder
Yes
-
Voice Command
Yes
Reviews
Galaxy Buds3
- Customers consistently praise powerful bass, clear audio quality, and effective noise cancellation for music and calls
- Many report excellent battery life and appreciate fast charging that delivers an hour of playback in minutes
- Reviewers repeatedly complain the earbuds fall out easily and cause discomfort, especially during walking or eating
- Some find the sleek design and color-coded pairing intuitive, with convenient touch controls for volume adjustment
- A few mention the build feels cheap plastic and express regret, noting they would not purchase at full price
Reviews with images & videos
Filters
Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.
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250 Reviews
2026-05-22
2026-04-27
2026-04-13
2026-04-12
2026-04-02
2026-03-31
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2026-03-30
Milton Keynes
Samsung
We’re sorry to hear that, while you’re happy with the promotional bundle including the Galaxy tablet, keyboard and Galaxy Buds3, the earbuds themselves aren’t fitting comfortably in your ears, Ohema. The Galaxy Buds3 are ergonomically designed to provide a secure and comfortable fit while delivering outstanding sound quality. You may find it helpful to follow our step‑by‑step guide on how to wear your earbuds correctly for the best comfort and fit: https://www.samsung.com/uk/support/mobile-devices/how-to-wear-and-use-the-galaxy-buds3-and-buds3-pro/ As we understand you’ve already followed the instructions and videos provided, we recommend getting in touch with us if you’re still experiencing difficulties. Our full contact details and opening times can be found here: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support
2026-03-17
2026-03-16
CX
We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^EW at Samsung Support
2026-03-10
2026-03-09
Scotland
CX
We are disheartened to read that you have been struggling to wear the Galaxy Buds3 comfortably for a long time, and that even after watching several videos the issue remains unresolved, Windy. We would certainly like to offer you full assistance with this, so you can enjoy the comfortable fit and ultimate Hi‑Fi sound experience these earbuds are designed to deliver. You can find a helpful step‑by‑step guide on how to wear the Galaxy Buds3 here: https://www.samsung.com/uk/support/mobile-devices/how-to-wear-and-use-the-galaxy-buds3-and-buds3-pro/?srsltid=AfmBOopsA6GOPSnzQy1o_3wgjxKXFjpI9i8_LNO91DX8Zf6W0xzIcthH If the issue persists after following the guidance above, please don’t hesitate to get in touch with our Support Teams. You can find our full contact details and opening times on our Contact Us page here: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support
2026-03-07
2026-03-07
2026-03-04
2026-03-02
2026-03-01
2026-02-24
2026-02-22
Watford, Hertfordshire.
CX
It's made our day to hear that you're pleased with your Buds3, Ed. They feature an all new stemmed design, which is focused on a comfortable and secure fit. The battery life is superb, and the sound quality is an absolute game changer! Thank you for taking the time to share your five star feedback with us, and keep enjoying! ^EW at Samsung Support
2026-02-21
Peterborough
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CX
We're saddened to hear that you're experiencing some irritation in your ears when you're wearing your Galaxy Buds3, Ricards. This isn't what we'd expect as the Buds3 are designed with a thoroughly tested ergonomic shape, which is intended for easy, all-day wear and minimal ear canal pressure. A comfortable fit relies on correct positioning within the outer ear, and the key to comfort and stability is the angle of the blade. Angle the blade slightly so that the microphone on the bottom points towards your mouth rather than straight down, and make small adjustments by rotating the earbud forwards or backwards until it feels comfortable and securely positioned in your ear. The following link contains a guide, along with a helpful diagram to ensure a comfortable fit: https://www.samsung.com/uk/support/mobile-devices/how-to-wear-and-use-the-galaxy-buds3-and-buds3-pro/ We hope this information is helpful to you, and we appreciate the time you have taken to share your review. ^EW at Samsung Support
2026-02-18
2026-02-18
Merseyside
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CX
We're pleased to hear that your wife is happy with the fit of the Galaxy Buds3, but we're saddened to learn that she's having issues with the sound and the ANC. We would love to help with this and get your wife on her way to enjoying the audio experience. We initially recommended checking for available software updates. You can do this by launching the Galaxy Wearable app on the connected mobile device and tapping Earbuds settings > Earbuds software update > Download and install. The following link contains more troubleshooting steps to address audio issues: https://www.samsung.com/uk/support/mobile-devices/low-or-poor-audio-quality-on-samsung-earbuds/ If the issues persist after following the steps above, please reach out to our friendly Support Teams who are on hand to assist with the next steps. You can find contact details and opening times here: https://www.samsung.com/uk/support/contact/ We hope this information is helpful, and thank you for taking the time to share your review. ^EW at Samsung Support
2026-02-16
2026-02-10
London
2026-02-09
2026-02-07
2026-01-31
2026-01-31
Livingston
2026-01-16
2026-01-07
London
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2026-01-07
2026-01-06
2025-12-30
Ellesmere Port
2025-12-30
Grimsby
2025-12-29
CX
We’re sorry to hear you’ve experienced low volume on one of your Galaxy Buds3 and needed multiple repairs. Our warranty service ensures your device is restored to perfect condition for as long as required. While each repair is intended to resolve the issue, further work may occasionally be needed on a case-by-case basis. For tips on wearing your earbuds correctly for the best fit, please visit: https://www.samsung.com/uk/support/mobile-devices/how-to-wear-and-use-the-galaxy-buds3-and-buds3-pro/. If you need more help, don’t hesitate to contact us. We’re always happy to assist. Full details can be found here: https://www.samsung.com/uk/support/contact/. ^CL at Samsung Support
2025-12-28
2025-12-28
2025-12-27
County Derry
2025-12-25
CX
Thank you for sharing your review of the Galaxy Buds3, Naz. We're sorry to hear that the Pinch Control function isn't working for you. This isn't what we'd expect to happen, and we'd love to get this sorted for you. We'd initially recommend checking that the Earbud controls settings in the Galaxy Wearable app are enabled: Open the Galaxy Wearable app > Tap the icon to view the connected devices > Select your earbuds > Select Earbud controls > Enable the Pinch Control features you'd like to use. Please also ensure that your software is up to date: Open the Galaxy Wearable app > Tap the icon to view the connected devices > Select your earbuds > Select Earbuds settings > Select Earbuds Software Update > Tap Download and install. The following link provides more steps and information to get you back up and running: https://www.samsung.com/uk/support/mobile-devices/how-to-use-pinch-control-earbuds-control-and-troubleshoot-your-galaxy-buds3-and-buds3-pro/ We hope this information is helpful to you, and if you need further assistance,o please don't hesitate to reach out to our friendly Support Teams who are on hand to help. You can find contact details and opening times here: https://www.samsung.com/uk/support/contact/ ^EW at Samsung Support
2025-12-23
Cumbria
2025-12-21
Upton park
2025-12-19
Aylesbury
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2025-12-17
Gloucestershire
Samsung
Thanks for the great review and for sharing your feedback with us! Should you ever need us, our friendly Support Team is on hand. You can find all our contact methods and opening hours here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support
2025-12-14
2025-12-14
2025-12-13
london
2025-12-12
West Bromwich, West Midlands
2025-12-11
London
CX
Thank you for taking the time to share your review of the Galaxy Buds3. We’re glad to hear you’re enjoying the intuitive controls and long-lasting battery life of these earbuds. We understand that fit and comfort are just as important, and we’re sorry to hear they haven’t been sitting quite right for you in different environments. The Galaxy Buds3 are designed with ergonomics in mind to provide a secure and comfortable fit. For tips on how to wear them correctly and get the best experience, please visit: https://www.samsung.com/uk/support/mobile-devices/how-to-wear-and-use-the-galaxy-buds3-and-buds3-pro/ Wearing your earbuds correctly also ensures that the Active Noise Cancelling feature works at its best, as the microphones rely on a good fit to block unwanted sound and help you focus on your favourite tunes. More information can be found in this official Samsung video: https://www.youtube.com/watch?v=IHEIKk-Ypzc We’d love for you to enjoy your earbuds as much as your other amazing Samsung products. If you need further help or have any questions, our Support Teams are always here to assist. You can find all contact details and opening times here: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support
2025-12-06
York
2025-11-30
Plymouth
2025-11-29
2025-11-28
DURHAM
CX
We’re delighted to hear that your Galaxy Buds3 are working so well, Maz! It’s fantastic to know you’re impressed with their superb sound quality, seamless connectivity, long-lasting battery life, precise noise cancellation, and comfortable design. These earbuds are built to deliver an effortless and immersive audio experience, and we’re thrilled they’re meeting your expectations! ^CL at Samsung Support
2025-11-28
Hertfordshire
2025-11-01
bolton
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CX
While it's great to see that you are enjoying the sound and comfort of your Galaxy Buds3, we're disheartened that you have been struggling with the fit. We put great amounts of research into the development of these Buds to ensure that the fit would work for the large majority of our users. Please make sure that you are wearing them correctly, as shown on the following link from our US colleagues, under 'Wear the Galaxy Buds3': https://www.samsung.com/us/support/answer/ANS10003519/ For further support with your Buds, please reach out to our Support Teams. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ We're here to make sure that you can thoroughly enjoy your Buds. ^SK at Samsung Support
2025-10-30
Manchester,UK
Samsung
Thanks for the great review and for sharing your feedback with us! Should you ever need us, our friendly Support Team is on hand. You can find all our contact methods and opening hours here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support
2025-10-23
East Lothian
Samsung
Thanks for taking the time to leave a review of your Galaxy Buds3. We're happy to hear you are enjoying the sound and features of your buds. However, we are sad to hear that you are having connectivity issues. Here are some troubleshooting steps from our US partners which you can try to resolve this: https://www.samsung.com/us/support/troubleshoot/TSG10007439 If this does not work, please get in touch so we can assist further. You can contact us here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support
2025-10-19
CX
Thank you for taking time to review your Buds3. These exceptional Buds will give you the best audio experience you have ever witnessed, and with Active Noise Cancellation, you can switch off from the world and enjoy your songs for hours! Our new angular design has been meticulously crafted based on 3D ear data collected from a computational design tool to check for wearability. All ears are different, and we will do our best to make these suitable for all of our customers. Your feedback is greatly appreciated, and we'll take this on board to help improve our products and services in the future. ^LB at Samsung Support
2025-10-14
CX
We're disheartened to see that you have been struggling with the fit of your Galaxy Buds3, Joe. We put great amounts of research into the development of these Buds to ensure that the fit would work for the large majority of our users. Please make sure that you are wearing them correctly, as shown on the following link from our US colleagues, under 'Wear the Galaxy Buds3': https://www.samsung.com/us/support/answer/ANS10003519/ Please note that the fit will impact the sound quality that you receive. For further support with your Buds, please reach out to our Support Teams. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ We're here to make sure that you can thoroughly enjoy your Buds. ^SK at Samsung Support
2025-10-13
Aberdeen
CX
Thank you for your review, Kan. We're glad to hear you're enjoying the sound quality of the Galaxy Buds3. We understand that fit and comfort are just as important, and we're sorry to hear they haven't been sitting quite right for you. The Galaxy Buds3 are designed with ergonomics in mind to provide a secure and comfortable fit. For tips on how to wear them correctly and get the best experience, please visit: https://www.samsung.com/uk/support/mobile-devices/how-to-wear-and-use-the-galaxy-buds3-and-buds3-pro/ If you need further help with your product, our Support Teams are always here to assist. You can find all contact details and opening times here: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support
2025-10-13
CX
We're sad to hear that your Galaxy Buds3 aren't staying in your ears. This isn't what we'd expect, as they feature an engineered design to provide a good, open type fit and all day comfort for the user. Not to worry, as we can help! If they are falling out, this will be down to them not being correctly inserted into your ears. The following link contains an excellent fit guide: https://www.samsung.com/uk/support/mobile-devices/how-to-wear-and-use-the-galaxy-buds3-and-buds3-pro/ We're confident that the guide in the above link will enable you to achieve a fantastic fit and enjoy your gorgeous Buds3 from now on, as they feature numerous brilliant aspects, including audio performance, controls, connectivity, and durability. ^EW at Samsung Support
2025-10-12
Hounslow
2025-10-09
2025-10-01
Oxfordshire
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CX
We're sorry to hear that you're experiencing an issue with your left bud sounding quiet, Cadz. This isn't what we'd expect to happen, and we're here to help. We'd initially like to recommend cleaning the microphone hole, speaker, and air duct using a clean, dry, and soft brush or a cotton swab. The following link contains many more steps to go through to get your Bud working as it should: https://www.samsung.com/uk/support/mobile-devices/low-or-poor-audio-quality-on-samsung-earbuds/ If the issue persists, please don't hesitate to reach out to our Support Teams, who are on hand and ready to help. We can go through more steps to get your Buds working, and we can arrange a repair for you wherever necessary. You can find contact details and opening times here: https://www.samsung.com/uk/support/contact/ Many thanks for taking the time to review your Galaxy Buds3. Your feedback is very important to us, and we're confident that you will soon be back to enjoying the fantastic, crisp sounds, along with the top spec features such as Active Noise Cancelling. You have a fantastic Samsung ecosystem with your Buds3, your S24 Ultra, and your Gear Fit3, and we're always here to support you and to ensure that everything works perfectly smoothly for you. ^EW at Samsung Support
2025-09-29
Rochester
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CX
We are disappointed to see you are not enjoying your Buds3. Our new angular design has been meticulously crafted based on 3D ear data collected from a computational design tool to check for wearability. We do our best to make our Buds fit everyone, however, all ears are different. Your feedback is greatly appreciated, and we will make sure we pass this on to help improve our products and services in the future. ^LB at Samsung Support
2025-09-28
Hertfordshire
2025-09-23
Essex
2025-09-19
CX
Thanks for taking the time to leave a review of your Galaxy Buds3. We're sorry to hear that your Galaxy Buds3 are not working properly. We ask that you contact us so that we can look into this and assist. You can contact us here: https://www.samsung.com/uk/support/contact/ We hope to hear from you soon! ^KF at Samsung Support
2025-09-18
Hampshire
CX
We are disappointed to read you are not enjoying your Buds3, Ricky. With the re-imagined design, engineered for incomparable sound, you can feel the difference with our all-new, open-type earbuds with a snug, angled fit to seal in sound. We do our best to make sure our Buds fit all of our customers ears, based on 3D ear data collected from a computational design tool to check for wearability, however, all ears are different, and will make this hard to achieve. The 515 mAh battery will enable you to get hours of fun to listen to your tunes. If you need assistance to get the most out of your Buds, we'd recommend contacting our Support Teams who will be on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2025-09-17
CX
Thanks for taking the time to review your Galaxy Buds3. We're sorry to hear that your right earbud is no longer working, and we're here to help. This could happen for various reasons, such as battery or connectivity issues, sound, or even general maintenance. We'd love the opportunity to diagnose and resolve the problem for you so that you can get back to enjoying your Buds, so please reach out to our Support Teams, who are on hand and ready to help. You can find our contact details and opening times here: https://www.samsung.com/uk/support/contact/ We look forward to hearing from you soon! ^EW at Samsung Support
2025-09-09
South Coast
CX
We are disheartened to see your Buds3 are not working to perfection, Robert. Sometimes a build up of dirt can stop sound coming through the Galaxy Buds, please try cleaning your Galaxy Buds. You can follow these steps to do that safely: 1. Remove the ear tip from the earbud carefully. Don't use force to remove the ear tip. 2. Clean the sensor, mesh and ear tip with a clean, soft cloth. 3. Clean the receiver with a cotton swab and dry brush to remove any foreign materials. 4. Reattach the ear tip onto the earbud when you've finish cleaning. Please note: do not use liquids, such as alcohol or soapy water, when cleaning the Galaxy Buds. If the issue continues, we'd recommend contacting our Support Teams who will get your Buds working again. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2025-09-08
North West
CX
We are disappointed to see you are not enjoying your Buds3, Carlos. Take a look at this great link which will help you use Active Noise Cancellation to the full: https://www.samsung.com/us/support/answer/ANS10001322/ Your feedback is greatly appreciated and will be taken on board to help improve our products and services. In the meantime, if you need us for any assistance, our helpful Support Teams are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2025-09-06
CX
It's brilliant to hear that you're impressed with the immersive, ultra-high quality sound, the Galaxy AI-assisted Active Noise Cancellation, the long-lasting battery and the precise connectivity! All these things combine to bring you the very best listening experience possible. Thank you for taking the time to write a review for your gorgeous Galaxy Buds3, and for giving us top marks! ^EW at Samsung Support
2025-09-03
Cheshire
CX
While it's great that you are experiencing seamless connectivity, and have paired your Buds3 with the perfect accessory for you, it's a shame that you aren't enjoying them overall. We put great amounts of research into the development of these Buds to ensure that the fit would work for the large majority of our users, and we can assure you that we use only the highest quality materials. Please make sure that you are wearing them correctly, as shown on the following link from our US colleagues, under 'Wear the Galaxy Buds3': https://www.samsung.com/us/support/answer/ANS10003519/ Please note that the fit will impact the sound quality that you receive. For further support with your Buds, please reach out to our Support Teams. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ We're here to make sure that you can thoroughly enjoy your Buds. ^SK at Samsung
2025-09-02
London
CX
We are sad to see you are not enjoying your Buds3. We do our best to make sure our Buds fit everyone, however, all ears are different, therefore, can be difficult to achieve this. If you ever need assistance with your Buds, please reach out to our Support Teams who are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2025-08-31
Chorley
CX
While it's great to see that you are enjoying the stylish casing, we're disheartened to see that you have been struggling with the fit of your Galaxy Buds3. We put great amounts of research into the development of these Buds to ensure that the fit would work for the large majority of our users, and we can assure you that we use only the highest quality materials. Please make sure that you are wearing them correctly, as shown on the following link from our US colleagues, under 'Wear the Galaxy Buds3': https://www.samsung.com/us/support/answer/ANS10003519/ Please note that the fit will impact the sound quality that you receive, and the connectivity if they are not registered as being in your ear. For further support with your Buds, please reach out to our Support Teams. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ We're here to make sure that you can thoroughly enjoy your Buds. ^SK at Samsung Support
2025-08-26
South Bucks
CX
We are disheartened to see you are facing issues with your Buds3, Jay. With the new angular design, this has been designed based on 3D ear data collected from a computational design tool, this will help you get the perfect fit. We do our best to make sure our Buds fit all ear types, however, everyone is different, and this may not be possible. We appreciate your feedback, and we will take this on board to help improve our products in the future. Our Support Teams are on hand to help in any way they can, and you can contact them if you ever need assistance, and here are their contact details and opening hours: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2025-08-25
poole
2025-08-20
CX
Thank you for sharing your experience with the Galaxy Buds3. We’re truly sorry to learn about the difficulties you’ve faced with connectivity and call controls, this is not the level of performance we aim to deliver, and we understand how frustrating it must be, especially when even basic functionality isn’t reliable. We'd love to look into the connectivity and control issues you mentioned. We have a whole host of different options to get in touch, you can see them all (as well as their associated operating hours) on our Contact Us page: https://www.samsung.com/uk/support/contact/ ^CH at Samsung Support
2025-08-12
Uk
2025-08-12
England
Samsung
We’re sorry to hear about your experience with the Galaxy Buds3. Please don’t hesitate to get in touch if you still need support, and we’ll be ready to help. Our full contact details and operating times can be found here: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support
2025-08-10
Lincs
2025-08-09
South East England
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Samsung
We love hearing that we've given you that five-star feeling. Thanks for sharing your excellent feedback! ^EW at Samsung Support
2025-08-04
CX
We are disheartened to read that you are not happy with the fit of the Galaxy Buds3, Jay. Rest assured that these earbuds boast our new angular design, which has been meticulously crafted based on 3D ear data to check for wearability, comfort and safety. Please follow this link, where you can find a useful step-by-step guide about how to wear your earbuds correctly for the best experience: https://www.samsung.com/uk/support/mobile-devices/how-to-wear-and-use-the-galaxy-buds3-and-buds3-pro/?srsltid=AfmBOopvlq0lg1-Uaz16udo_A2K9Q8-tRtBWc0pwd8TP1HQ4FKdEAOBT If you need more assistance with this, please also don't hesitate to speak to our friendly Support Teams. You can find our full contact details and opening times on our Contact Us page here: https://bit.ly/SamsungUKSupport We also appreciate that you are not happy with our return and trade-in policy, which is based on where the product was originally purchased from. Our colleagues will also be able to advise you on this and answer any questions you have. ^CL at Samsung Support
2025-08-02
Edinburgh
2025-07-31
Southampton
CX
We are disheartened to read that the Galaxy Buds3 are not meeting your expectations because they won't stay in your ears, Ifeoluwa. We would like to reassure you that these earbuds come into our new angular design, which has been meticulously crafted based on 3D ear data to check for wearability and comfort. Please follow this link, where you can find a useful step-by-step guide about how to wear your earbuds correctly for the best experience: https://www.samsung.com/uk/support/mobile-devices/how-to-wear-and-use-the-galaxy-buds3-and-buds3-pro/?srsltid=AfmBOopvlq0lg1-Uaz16udo_A2K9Q8-tRtBWc0pwd8TP1HQ4FKdEAOBT If you need more assistance with this, please don't hesitate to speak to our friendly Support Teams. You can find our full contact details and opening times on our Contact Us page here: https://bit.ly/SamsungUKSupport ^CL at Samsung Support
2025-07-24
London
2025-07-11
Wembley
2025-07-10
2025-07-08
London
2025-07-07
GORLESTON
2025-07-06
Bromsgrove
CX
We are disheartened to read that, although you are happy with the top-quality sound of the Galaxy Buds3, you don't enjoy them as much as the Galaxy Buds3 Pro because they don't stay in your ears. We would like to reassure you that the Galaxy Buds3 boast our new angular design, which has been meticulously crafted based on 3D ear data to check for wearability and comfort, Lance. Please follow this link, where you can find a useful step-by-step guide about how to wear your earbuds correctly for the best experience: https://www.samsung.com/uk/support/mobile-devices/how-to-wear-and-use-the-galaxy-buds3-and-buds3-pro/?srsltid=AfmBOopvlq0lg1-Uaz16udo_A2K9Q8-tRtBWc0pwd8TP1HQ4FKdEAOBT If you need more assistance with this, please don't hesitate to speak to our friendly Support Teams. You can find our full contact details and opening times on our Contact Us page here: https://bit.ly/SamsungUKSupport ^CL at Samsung Support
2025-06-26
Wiltshire
CX
We are disheartened to read that you are not happy with the Galaxy Buds3, which you received as a complimentary item for the purchase of 2 amazing Galaxy S25 and a fantastic Galaxy S25 Ultra, Hickle. It is our understanding that you don't find them comfortable and secure in your ears and that, although you have watched a video about how to wear them correctly, this issue is persisting. We would like to reassure you that the Galaxy Buds3 come with our new angular design, which has been meticulously crafted based on 3D ear data to check for wearability and comfort. Please follow this link, where you can find a useful step-by-step guide about how to wear these earbuds for the best experience: https://www.samsung.com/uk/support/mobile-devices/how-to-wear-and-use-the-galaxy-buds3-and-buds3-pro/?srsltid=AfmBOopvlq0lg1-Uaz16udo_A2K9Q8-tRtBWc0pwd8TP1HQ4FKdEAOBT If you need more assistance with this, please don't hesitate to speak to our friendly Support Teams. You can find our full contact details and opening times on our Contact Us page here: https://bit.ly/SamsungUKSupport ^CL at Samsung Support
2025-06-23
ilford
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2025-06-19
Birmingham
2025-06-14
Uk
CX
Thank you for sharing with us this review about the Galaxy Buds3. We are pleased to see that you are impressed by the superb sound quality and technology of these fantastic earbuds. However, we also appreciate that you noticed they fall out of your ears, and that they lose connectivity if the connected phone is left in a different room. Please follow this link where you can find a useful guide about how to wear the Galaxy Buds3 in your ears correctly, so you can enjoy them comfortably and securely: https://www.samsung.com/uk/support/mobile-devices/how-to-wear-and-use-the-galaxy-buds3-and-buds3-pro/ On this other link instead, from our colleagues abroad, you can view plenty of useful information that will help you keep your earbuds always connected to your mobile device for the best experience: https://www.samsung.com/us/support/troubleshoot/TSG10001339/ We are confident that the guidance above will help you make the most of these fantastic products. ^CL at Samsung Support
2025-06-11
London
2025-06-08
London
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CX
Thank you for sharing your experience with the Galaxy Buds3, Lexman. We’re sorry to see that you’re having trouble with the fit, as we want every user to enjoy a comfortable and secure listening experience. The Buds3 are designed to be lightweight and ergonomic, but we understand that fit can vary from person to person. If you’re finding them difficult to keep in place, adjusting the angle or positioning might help improve stability. Additionally, we’re always looking for ways to enhance our products based on customer feedback, and we truly appreciate you sharing yours. ^CH at Samsung Support
2025-06-07
CX
We are disappointed to see you are not enjoying your Buds3. With our new angular design, it will optimise sound and minimise ear canal pressure, making it ideal for day-to-day wear! We do our best to make sure our Buds fit all ears, however, everyone is different and can make this hard. We appreciate your feedback, and we will take it on board to help improve our products! You can view the Terms and Conditions of your return options via this link which will go into detail on what you are entitled to: https://www.samsung.com/uk/shop-faq/returns-and-cancellations/what-is-the-returns-period/ ^LB at Samsung Support
2025-06-03
London
2025-06-01
Telford
CX
We're disheartened to see that you have been struggling with the fit of your Galaxy Buds3. We put great amounts of research into the development of these Buds to ensure that the fit would work for the large majority of our users, and we can assure you that we use only the highest quality materials. Please make sure that you are wearing them correctly, as shown on the following link from our US colleagues, under 'Wear the Galaxy Buds3': https://www.samsung.com/us/support/answer/ANS10003519/ Please note that the fit will impact the sound quality that you receive. For further support with your Buds, please reach out to our Support Teams. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ While we wouldn't expect you to have encountered issues with the battery on such a high quality device, we're pleased that this issue was resolved. We're always here to make sure that you can thoroughly enjoy your Buds. ^SK at Samsung Support
2025-05-22
South
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Solutions & Tips
- How to use Pinch Control, Earbuds control and troubleshoot your Galaxy Buds3 and Buds3 Pro
- How to wear and use the Galaxy Buds3 and Buds3 Pro
- Galaxy AI on the Galaxy Buds3 Pro and Buds3
- Why your Galaxy Buds3/Buds3 Pro make a screeching sound when you hold them
- How to fix call issues on your Samsung Galaxy Buds
1Images simulated for illustrative purposes. Sequences shortened and simulated. Actual UI may be different.
2Ultra high quality audio up to 24bit/96kHz’ is available on Galaxy S24 series, S23 series, Z Fold6, Z Flip6, Z Fold5, Z Flip5 and Tab S9 series with One UI 6.1.1 or above. Additional devices may be supported in the future.
3ANC(Active Noise Canceling) is off by default.
4Interpreter requires Samsung Account login. Certain languages may require language pack download. Service availability may vary by language. Accuracy of results is not guaranteed. Availability and supported features may vary by country, region or carrier. Availability of supported languages may vary.
5Audio interpretation is only available when wearing Buds and connected to a Samsung Galaxy smartphone. Interpreter feature is not directly provided by Buds themselves. If Buds are unavailable, the interpreted content is provided on the screen of your Samsung Galaxy smartphone.
6Galaxy AI features are supported on Galaxy S24 series, Galaxy S23 series, Galaxy Z Fold5 series, Galaxy Z Flip5, Galaxy S23 FE, Galaxy S22 series, Galaxy Z Fold4 series and Galaxy Z Flip4 as of May 2024.
7Devices sold separately.
8Samsung Galaxy devices may require the latest software update to properly support Galaxy AI features.
9The default setting of the Pinch and Hold gesture is set to Noise Control. In order to change the Interpreter to Listening Mode, the settings must be configured on the Galaxy Wearable app.
10Devices with Auracast Source ability are available only on Samsung Galaxy smartphones, tablets with Android One UI version 6.1 or later, and select TV models. Supported Galaxy smartphone and tablet models include: S24+, S24, S24 Ultra, Galaxy Z Flip5, Galaxy Z Fold5, S23+, S23 (except FE edition), S23 Ultra, Tab S9+, Tab S9+ 5G, Tab S9, Tab S9 Ultra, Tab S9 Ultra 5G, Tab S9 FE+, Tab S9 FE+ 5G, Tab S9 FE, Tab S9 FE 5G and Tab S9 5G. Supported TV models include: 2024 NeoQLED 8K QND800, QND900, 2023 Neo QLED 8K and 2023 MICRO LED models.
11Devices with Auracast Assistant ability are available only on Samsung Galaxy smartphones, tablets with Android One UI version 5.1.1 or later. Supported Galaxy smartphone and tablet models include: S24+, S24, S24 Ultra, S23+, S23, S23 Ultra, Z Fold5, Z Flip5, Z Fold4, Z Flip4, A54 5G, A55 5G, M54 5G, Tab S9+, Tab S9+ 5G, Tab S9, Tab S9 Ultra, Tab S9 Ultra 5G, Tab S9 FE+, Tab S9 FE+ 5G, Tab S9 FE, Tab S9 FE 5G, Tab S9 5G and Tab Active 5G.
12Connecting 2 or more devices to Auracast is limited to Samsung Galaxy devices.
13The quality of the Auracast audio stream may vary depending on the application, network connection and other factors.
14With ANC on/off, earbuds and case provide up to 30 hours of play time on a full charge. Based on internal testing. Play time tested by pairing a pre-production Galaxy Buds3 to a recently released Galaxy smartphone with default settings. Actual battery life may vary and depend on usage conditions, settings, number of times charged, Bluetooth signal strength, and other factors. 'Play time' refers to when the Galaxy Buds3 are connected to the phone, streaming music. Actual Play time may vary based on settings.
15IP57 is based on laboratory test conditions for submersion in up to 1 meter of fresh water for up to 30 minutes.
16Not advised for beach or pool use. Charging case is not water resistant. If the earbuds are damaged, they are not guaranteed to be water resistant. If the earbuds or your hands are wet, they must be dried thoroughly prior to handling or placing into the charging case. If placed into the charging case without drying, the earbuds may be damaged.
17Provided charging case is to charge the Galaxy Buds3.
18The Galaxy Wearable application can only be downloaded on smartphones with Android 10.0 or above and minimum 1.5GB Memory.
