Storage Upgrade and Instant Samsung Credit
Pre-Order Offer

Frequently Asked Questions

Pre-order and purchase select Samsung Galaxy S23 devices from 2/1/2023 – 2/16/2023 and get a device storage upgrade to the next tier (excludes 1TB upgrade from 512GB*). Plus, when you purchase on Samsung.com or the Shop Samsung app, you’ll also receive up to $100 instant Samsung Credit.

With valid offer claim. Supplies are limited. Terms and conditions apply.

  • Pre-Order Period: 2/1/2023 – 2/16/2023

Who is eligible to participate in this offer?

Any US/DC resident who is at least 18 years of age who pre-orders and purchases a Galaxy S23, S23+, and S23 Ultra device between 2/1/2023 – 2/16/2023. No other Samsung products are eligible for this promotion. For additional details, see Terms and Conditions at the bottom of the page.

I bought a different Samsung product. Am I eligible for this offer?

No, only the pre-order and purchase of a Galaxy S23, S23+, or S23 Ultra qualifies.

Can I combine this offer with other Samsung offers?

Yes, you can combine this offer with select Samsung offers. Check participating carriers & retailers for offers or restrictions that may apply for purchases made at their locations.

What other carriers & retailers are participating in this offer?

Device storage upgrade offer available at participating carriers & retailers and may vary by location. Please check your local carrier/retailer for details. Note that the Samsung Credit is only available for purchases made at Samsung.com.

What will I receive with my eligible purchase in this offer?

If you pre-ordered a Galaxy S23:
Receive a Galaxy S23 256GB for the price of the lower memory storage level plus, when purchasing at Samsung.com or the Shop Samsung App, an instant Samsung Credit of $50

If you pre-ordered a Galaxy S23+:
Receive a Galaxy S23+ 512GB for the price of the lower memory storage level plus, when purchasing at Samsung.com or the Shop Samsung App, an instant Samsung Credit of $100

If you pre-ordered a Galaxy S23 Ultra:
Receive a Galaxy S23 Ultra 512GB for the price of the lower memory storage level plus, when purchasing at Samsung.com or the Shop Samsung App, an instant Samsung Credit of $100

What can I purchase with my Samsung Credit?

Your instant Samsung Credit can be used towards the purchase of curated bundles and select eligible products on Samsung.com.

What happens if I pre-ordered and purchased my eligible Galaxy S23, S23+, or S23 Ultra device on Samsung.com?

When you pre-order and purchase a Samsung S23, S23+, or S23 Ultra device on Samsung.com or in the Shop Samsung App, as part of the checkout process you will receive an instant Samsung Credit ("Gift") as follows: $50 with a Samsung S23, or $100 with a Samsung S23+ or S23 Ultra.

What if I choose not to use my Samsung Credit immediately?

Gift must be used at time of Qualifying Purchase towards purchasing additional eligible products, while supplies last. Gift is a one-time use e-certificate; any value not used at the time of the Qualifying Purchase is lost.

How do I get this offer if I am purchasing on behalf of a business?

For purchasing on behalf of a business, please register on Samsung.com/business to take advantage of the B2B pre-order offers that are available.

What other resources are available if I have questions that are not answered by this document?

You can get additional help by calling Samsung Customer Support at 1-866-888-5503.

Can I qualify for the offer if I live in PR/USVI?

Purchases made at Samsung.com in PR/USVI do not qualify for the offer. Check your local carriers & retailers for participation.

* Portion of storage/memory occupied by existing content

Terms and Conditions

Free Storage Upgrade

2/1/2023 – 2/16/23, or while supplies last, pre-order and purchase a S23 256 GB, S23+ 512 GB, or S23 Ultra 512 GB, ("Qualifying Purchase") for the price of the lower memory storage level at Samsung.com or the Shop Samsung app. The discount will be automatically applied at checkout as follows: $60 off S23 256GB, $120 off S23+ 512 GB, or $180 off S23 Ultra 512 GB. The Gift is non transferrable and limited to 1 per Qualifying Purchase. If you return or cancel your purchase the discount will be lost. Void where prohibited or restricted by law. Samsung reserves the right to modify or discontinue offers at any time by posting a notice on the app or website.

Samsung Credit/eCertificate

2/1/2023 – 2/16/23, while supplies last, pre-order and purchase a Samsung S23, S23+, or S23 Ultra device ("Qualifying Purchase") on Samsung.com or in the Shop Samsung App and receive a Samsung Credit ("Gift") as follows: $50 with a Samsung S23, or $100 with a Samsung S23+ or S23 Ultra. Gift must be used at time of Qualifying Purchase towards purchasing additional eligible products, while supplies last. Gift is a one-time use e-certificate; any value not used at the time of the Qualifying Purchase is lost. The Gift is non-transferable and limited to 1 per Qualifying Purchase. If you return or cancel your purchase, the discount will be forfeit. Samsung reserves the right to modify or discontinue offers at any time by posting a notice on the app or website. Void where prohibited or restricted by law.

© 2023 Samsung Electronics America, Inc. Samsung, Galaxy S23, Galaxy S23+, Galaxy S23 Ultra are all trademarks of Samsung Electronics Co., Ltd. All other brand, product, and service names and logos are marks of their respective owners. Screen images simulated. Appearance of products may vary.