Accepted file format:

• JPEG (.jpg)
• GIF (.gif)

Not accepted file format:

• WORD (.docx, .doc)
• EXCEL (.xlsx, .xls)
• PDF (.pdf)
• HTML (.html)

Required

• Proof of Purchase/Delivery, including the Purchase/Delivery date and name & address of seller.
• Proof of Purchase/Delivery, including the Purchase/Delivery date and address of seller.
• Documentation must identify the product by model name or number.
• Documentation must display purchase price, taxes and other fees.
• Total price paid and method of payment (e.g., check, credit card, gift card, etc.)

• The following are non-valid proofs of purchase, and as such, cannot update the date of purchase: credit/debit card statements, sales quotes or estimates, private purchases (item purchased from another customer or sold through a bidding site/used products), clearance items or units sold As Is, or units refurbished through any vendor outside of Samsung.