Unable to connect Galaxy phone to a car

If you are unable to connect your phone to your car via USB, please review the following:

• A high-quality USB cable is recommended, such as the one that came with your phone. You can also try using a brand new cable.
• Try using a different USB port if one is available.
• Some cars may require a USB-A to USB-C or Micro-USB-B cable.
• Avoid using USB hubs and cable extensions.

Additionally, your car’s entertainment system may require software updates. Please contact your car’s dealer or manufacturer for assistance.

To connect your phone to your car using a USB cable for Android Auto:

1. Connect your phone to the car's USB port with a compatible USB cable.
   
2. Swipe down from the top of the phone's screen to open the Quick panel, tap the USB charging notification that appears, then tap Transferring files/Android Auto.
3. Make sure your car stereo is set to the correct input (e.g., "USB" or "Android Auto").
4. Open Android Auto on your car's display, and then play audio from your phone.

If you are unable to connect your phone to your car via AUX, please review the following:

• Check the AUX cable for fraying or damage. If the cable is old or damaged, try using a brand new cable.
• Your phone may require a USB-C to headphone jack adapter.

To connect your phone to your car using an AUX cable:

1. Locate the AUX port in your car, usually labeled "AUX" or "3.5mm" and located near the stereo system.
2. Connect a 3.5mm audio AUX cable to the AUX port on your car. 
3. Connect the other end of the cable to the 3.5mm AUX port on your phone. For newer phones, you'll need to connect a USB-C to 3.5mm AUX adapter. 
4. Turn on your car's stereo, and set the input source to AUX.
5. Play music or audio on your phone, and it will stream through your car's speakers.

Make sure Bluetooth is enabled on your phone and your car.

You may need to refer to your car’s manual or your stereo’s manual for precise Bluetooth instructions. Additionally, your car’s entertainment system may require software updates. Please contact your car’s dealer or manufacturer for assistance.

To connect your phone to your car using a Bluetooth:

1. On your phone, swipe down from the top of the screen to open the Quick settings panel.
2. Tap the Bluetooth icon. You can also touch and hold the icon, and then tap the switch at the top of the screen to enable Bluetooth.
3. Select your car's stereo from the Bluetooth pairing list. If it doesn't appear, ensure your car's Bluetooth is in pairing mode.
4. Follow any on-screen prompts on your phone or car's display to complete the pairing process.
5. Once paired, your phone will connect automatically.
6. Calls and audio will play from your phone through your car's speakers.

Ensure both your phone and car are compatible with the Android Auto app. Android Auto is compatible with phones running Android 8.0 and later with a data plan. You may need to refer to your car’s manual or manufacturer to determine if it is compatible with Android Auto.

Although a wireless version of Android Auto is available, the standard version requires a USB cable connection. If needed, please review the “Cannot connect phone to car using a USB cable” for assistance.

You can check out the Android Auto Help page or Android Auto website for further instructions and compatibility information.