Samsung phone Always On Display does not show

With the Android 9.0 (Pie) and Android 10 (Q) updates, Always On Display has been upgraded. It will not always display on the screen anymore, however you can adjust the AOD settings.

 

Important: Always On Display is optimized to use very little battery. Any setting that keeps the display on longer will use more battery.

Galaxy phone displaying time, date, and battery percentage on Always on Display Galaxy phone displaying time, date, and battery percentage on Always on Display
Galaxy phone displaying time, date, and battery percentage on Always on Display Galaxy phone displaying time, date, and battery percentage on Always on Display

Samsung phone Always On Display does not show

1
Open the Always On Display Settings.

Navigate to and open Settings, and then search for and select Always On Display. Tap Always On Display again, and then tap the switch at the top of the screen to turn it on.

 

The AOD option may be grayed out if you have Power saving mode enabled.

2
Check the proximity sensor.
The proximity sensor is located near the top of the screen, and in most cases it is not visible. Remove any cases or screen protectors that may be obscuring the top of the screen or bezel.
3
Disable screen savers.
A screen saver may prevent Always On Display from appearing. Navigate to and open Settings, then tap Display, and then swipe to and tap Screen saver. Tap None.
4
Change the Display mode.

Choose the Display mode that best suits your needs. Navigate to and open Settings, and then search for and select Always On Display. Tap Always On Display again, and then tap When to show.

 

  • Auto: Show all the time unless your phone detects that you’re in a dark area or it’s placed in a purse or pocket.
  • Always: Always On Display will be continuously shown whenever the phone is locked. This was the default setting on older phones.
  • Tap to show: Always On Display will appear for a short time after tapping the screen.
  • As scheduled: You can set up a schedule for when Always On Display will display. For example, you can make it display during the day.
  • For new notifications: Always On Display will be shown briefly when a new notification is received.
Note
The available menu options may vary by the device and operating system.
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