Cannot sync Outlook Calendar to a Samsung phone or tablet

If events from your Microsoft Outlook account are not syncing to the Calendar app on your Galaxy phone or tablet, you may need to register your Outlook account or reset the Calendar app.

Samsung Galaxy phone displaying a synced calendar view for December, highlighting calendar synchronization.

Cannot sync Outlook Calendar to a Samsung phone or tablet

Checkpoint

Check if the Outlook Calendar option is available on the device

Navigate to the Calendar app.

From the Home screen, swipe up or down to access the Apps screen. Then, open the Calendar app.

Check available calendars.

Tap the Menu icon (three horizontal lines) in the upper left.

If your Outlook account is available, tap the down arrow next to it. Then, make sure your calendar is selected.
If your Outlook account is not listed, it is not available, and you may need to log in.

Did this resolve your issue?

If this didn’t resolve your issue, please click on “No” for more help.

Yes No

We’re happy to hear that your problem has been resolved.

Add a work or school Outlook account to the calendar app

Note

Most school and workplace email and calendar accounts sync with a Microsoft Exchange server. This is not the same as the Outlook.com email service.

Navigate to Calendar settings.

Navigate to and open the Calendar app. Tap the Menu icon (three horizontal lines), and then tap Manage calendars.

Manage Calendar button highlighted

Add Exchange account to Calendar.

Tap the Add icon(plus sign), select Exchange, and then follow the on-screen prompts to add your Exchange account to the Calendar app.

Many servers can be set up automatically, but you may need to tap Set up manually if you have an uncommon server. Your IT department will be able to help.

Did this resolve your issue?

If this didn’t resolve your issue, please click on “No” for more help.

Yes No

We’re happy to hear that your problem has been resolved.

Force stop the Calendar app's storage and clear its cache

Access the Settings for apps.

Navigate to and open Settings on your device. Tap Apps, and then swipe to and select Calendar.

Force stop the Calendar app.

Tap Force stop, and then tap OK to confirm.

Clear the Calendar app's cache.

Tap Storage, and then tap Clear cache at the bottom of the screen.

Did this resolve your issue?

If this didn’t resolve your issue, please click on “No” for more help.

Yes No

We’re happy to hear that your problem has been resolved.

Force stop the Calendar app's storage and clear its data

If an app on your Galaxy phone or tablet is not functioning properly, you can try forcing the app to stop and then clearing its data.

Important

Clearing the data will reset the app to factory default settings, removing any personal settings or data saved on the app. However, some system apps cannot have their data cleared.

Access the Settings for apps.

Navigate to and open Settings on your device. Tap Apps, and then swipe to and select Calendar.

Force stop the Calendar app.

Tap Force stop, and then tap OK to confirm.

The Force stop option highlighted for an app.

Clear the app's data.

Tap Storage, and then tap Clear data at the bottom of the screen. Tap Delete on the pop-up.

The Clear data option highlighted for an app.

Did this resolve your issue?

If this didn’t resolve your issue, please click on “No” for more help.

Yes No

We’re happy to hear that your problem has been resolved.

Recommended Articles

Samsung phone has poor signal and cannot use data or make calls

If your Galaxy phone is experiencing low signal, or even no signal at all, you may be unable to connect to the internet, and it's ability make or receive phone calls may be limited.

A Screen Overlay error appears on Samsung phone or tablet

Screen Overlay is a function that allows apps to appear on the top of other apps. For example, some messaging apps may cause a chat bubble to appear in front of an open app, such as a browser.

Galaxy phone or tablet Smart View or Screen Mirror issues

Smart View can be used with Galaxy phones and tablets running Android 4.3 or above and with devices that support Miracast wireless display technology. This technology is built into most newer Samsung smart TVs. However, your phone or tablet must be connected to the same network as your TV in order to use this function. If Smart View is not working,

We're here for you

Contact Samsung Support

Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App.

Get support

Go to site

No suggestions

SUGGESTED SEARCHES

Popular Searches

Recent searches

Related products

Recommended

Cannot sync Outlook Calendar to a Samsung phone or tablet