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Step or floor count is not right on Samsung smart watch

Your Samsung smart watch automatically tracks the number of steps you've taken while wearing it. There are different factors that can cause the watch's step count to be inaccurate. However, you may need to verify how your steps are being counted by Samsung Health.
Step count data selection screen on a Galaxy phone, with All steps enabled.
Step count data selection screen on a Galaxy phone, with All steps enabled.

Step or floor count is not right on Samsung smart watch

Would you like to view factors that cause inaccurate steps or verify the step device?

Things that can cause inaccurate step counts on a Samsung smart watch
Things that can cause inaccurate floor count on your Samsung smart watch
Things that can cause inaccurate step counts on a Samsung smart watch
Things that can cause inaccurate floor count on your Samsung smart watch
Note
The watch counts the height and steps, calculating over 9 feet, as one floor. This also applies to a walk or run up and down a steep path, which results in floor activity being recorded.
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Inaccurate steps on your Samsung smart watch
Inaccurate steps on your Samsung smart watch
Your Samsung smart watch automatically tracks the number of steps you've taken while wearing it. There are different factors that can cause the watch's step count to be inaccurate. However, you may need to verify how your steps are being counted by Samsung Health.
 Inaccurate floor count factors on your Samsung smart watch
Inaccurate floor count factors on your Samsung smart watch
Your watch automatically tracks the number of floors you've climbed while wearing the watch. However, there are several factors that can cause your floor count to seem inaccurate, such as your environment and the way you walk.
 View your step count in Samsung Health
View your step count in Samsung Health
View your step count in Samsung Health Samsung Health lets you keep track of your daily step count, but if you have a few connected devices, like a phone and a watch, it can be hard to tell how many steps each one tracked. You can adjust Samsung Health's settings to see your combined steps whether you’re walking, running, or doing some other type o
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