Galaxy device screen turns dark when playing YouTube content
If your Galaxy device's screen turns dark while playing content on the YouTube app, you're not alone. Follow these steps to troubleshoot and ensure your device is up to date.
Galaxy device screen turns dark when playing YouTube content
1
Close the YouTube app.
Open the Recent apps menu:
- Buttons: Touch and hold the Recents button until the Recent apps menu appears.

- Swipe gesture: Swipe up from the bottom of the screen to open the Recent apps menu.
Next, swipe left or right to find the YouTube app, and swipe up on it to close it.
Note
Options will vary depending on your Navigation bar settings.
2
Open the YouTube app.
Tap the YouTube icon from the Home screen or the Apps tray to reopen it.
3
Check for app updates.
Open the Google Play Store app, tap your profile icon, and then tap Manage apps & device. Under the 'Updates available' section, update the YouTube app if an update is available. If no update is available, please continue to check back later for the latest version.
Note
Ensure your apps are always up to date through the Google Play Store. The update schedule may vary depending on your region or carrier.
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