Android Auto not connecting on Galaxy phone

Experiencing trouble with Android Auto failing to connect or operate correctly on your Galaxy phone? Look no further! This guide offers detailed troubleshooting steps and valuable insights to help you diagnose and resolve connection issues, ensuring a smooth and hassle-free Android Auto experience.

Android Auto not connecting on Galaxy phone

Note
Check for compatibility issues with your car's infotainment system if the problem persists.
1

Restart your phone.

Swipe down from the top right corner of the screen to open the Quick panel, and then tap the Power icon. Tap Restart, and then tap Restart again to confirm.

Galaxy phone displaying the Restart icon selected, initiating the device restart process.

2

Clear the cache for Android Auto.

Swipe down from the top right corner of the screen to open the Quick panel, and then tap the Settings icon (the gear). Tap Apps, and then tap Android Auto. Tap Storage, and then tap Clear cache.

Galaxy phone displaying the 'Clear cache' option selected in the Android Auto Storage menu.

3

Check for software updates.

Open Settings, tap Software update, and then follow the on-screen menu to download and install any available updates.

Galaxy phone displaying the 'Download and install' option selected in the Software Update menu.
Note
Available screens and settings may vary by wireless service provider, software version, and phone model. 
4

Check the Bluetooth audio settings.

Open Settings, then tap Connections, and then tap Bluetooth. Tap the Settings icon next to the paired car, and then make sure the switches for "Calls" and "Audio" are turned on. If additional options like Contact access or Message access are available, turn them on as desired.

A Galaxy S24 screen showing Bluetooth settings for a connected car with the Calls and Audio switches toggled on.

If you're unable to turn on the switch, tap Unpair at the bottom of the menu, and then tap Unpair again to confirm. Swipe to the very bottom of the Bluetooth menu, and then select your car from the Available devices list to re-pair.

Recommended Articles
Was this content helpful?
We're here for you

Contact Samsung Support

Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App.
Get support
auto-contact_us-pc-2x auto-contact_us-pc-2x
flag
Go to site