Install Apps from Unknown Sources
By default, your phone is set to prohibit app installation from sources other than the Play Store and Galaxy Apps. You can change this setting by following the steps below.
Icon Badges are not Appearing
An Icon Badge can be displayed as a small circle or a number on the corner of an app's icon. Badges are based on notifications, so if an app keeps a persistent notification it will have a badge. If you clear notifications, then the badge number may not be accurate.
Can't Start Samsung DeX Error
Learn what to do when you can't start Samsung DeX.
Slow Mobile Data Speed
At peak times or in busy areas, towers may become overloaded, slowing down mobile data access. Make sure you verify your account is in good standing and service is active with your carrier. Some carriers may slow data access once you have reached a certain limit, or data may be slower in certain areas. Contact the carrier to learn more. Read on to
Unable to make a Call
If you are unable to make calls from your phone, there could be a problem with your phone's SIM card, damage to your phone, or an issue with your account or carrier. Follow the steps below to solve the problem.
Won't Stay Connected to the Wi-Fi Network
Sometimes Wi-Fi problems are caused by simple network issues. Other times, you may need to take additional steps on your phone to ensure your Wi-Fi connection is stable, such as re-adding the connection or assigning a static IP address.Â
Won't Stay Connected to the Internet
Learn why your tablet won't stay connected to the Internet
ATT Hotspot Errors
AT&T recently changed their mobile hotspot APN settings, and not all phones were updated with the new settings. Learn how to reset your network settings to restore hotspot functionality.
Connect to a PC
Learn how to connect to a PC.
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