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Multipurpose Sensor Gives False Open and Close Events in SmartThings

Learn what to do if the Multipurpose sensor is giving false open and closed events with SmartThings.

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SmartThings Device Battery Level Decreased from 100 Immediately
SmartThings Device Battery Level Decreased from 100 Immediately
Did you notice a significant drop in the battery level of your SmartThings device? Don't worry! This is not as concerning as you may think.
 Reinitialize the SmartThings Tracker
Reinitialize the SmartThings Tracker
If the SmartThings Tracker is reinitialized, it will be reset. To do so, you must delete the tracker from the SmartThings app. When it's deleted, it will initialize itself so it can reconnect to SmartThings. At which time, you'll be able to connect and register the tracker with any Samsung account. 
 Check the hub's firmware version
Check the hub's firmware version
SmartThings will occasionally push firmware updates to active hubs to improve performance. You can check the hub's firmware version using the app or the IDE Portal.
 SmartThings Hub Has No Power or Internet
SmartThings Hub Has No Power or Internet
If the Hub loses power or internet connection, there may be limited or no functionality. Each Hub version reacts differently in the case of a power or internet connection failure.
 ZigBee device is not working with Samsung SmartThings hub
ZigBee device is not working with Samsung SmartThings hub
If your ZigBee device is not working with your hub, be sure to check the power to the device and the hub's network connection. However, it may be necessary to reset the ZigBee device and restart the hub to fix the problem.
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