Error messages during SmartThings 2018 Hub setup

If you want to set up the SmartThings Hub (2018), you must do so using the SmartThings app on your phone. When beginning the setup, you will have the option to complete it via Wi-Fi or Ethernet. If you encounter issues during the setup process, use this guide.

To completely redo your SmartThings configuration and start from scratch, you can perform a factory reset on your SmartThings Hub v3 (2018). 

Sometimes the Hub may become inactive or go offline without any malfunction in its hardware. Learn what to do when the Hub is inactive.

SmartThings Wifi and Connect Home are Wi-Fi Hubs that provide a mesh Wi-Fi network with extended range. This allows you to connect and control SmartThings products and the many third-party products that work with SmartThings. Learn what to do if you receive an error message during setup.

Use Samsung Members to troubleshoot your Galaxy phone The Samsung Members app has an ever-growing library of content to help you use your Galaxy phone or tablet. For instance, you can look up troubleshooting tips and articles to help with any issues you may be experiencing, as well as use diagnostic tools to test out some of your device’s functions