Welcome to the
! Please enjoy our special offers for you
MY BENEFITS SPECIAL OFFERS

Choose your location or language

This site uses cookies to enhance your web site experience. By continuing to browse or use this site, you are agreeing to our use of cookies. See our privacy policy here.

Close Close

Want to get hands-on with latest Galaxy device?

Come meet a Samsung representative for your S10 purchase

A Samsung representative at Best Buy will call to schedule your Galaxy S10 try out.
Please share your ZIP Code to find a nearby Best Buy to try out your next phone.

A Samsung representative at Best Buy can set up a personal demonstration for your next galaxy device.
Please share your ZIP Code to find a nearby Best Buy location

sales rep

, our Samsung representative, wants to know about you so they can assist you better.

, our Samsung representative at Best Buy, want to know about you to set up a personal demonstration on your next galaxy device.

NO, THANKS NO, THANKS

By submitting this form you acknowledge you have read the Privacy Policy Privacy Policy and consent to receiving calls/texts from Samsung representative. Message and data rates may apply.

thankyou-mark

We will see you soon!

sales rep

, our Samsung representative will be in touch with you.

Buy the Samsung Galaxy Note10/Note10+ and get 6 months of Spotify Premium for free.

  1. Home
    2. /
  2. U Flex Does Not Power On or Charge Properly

U Flex Does Not Power On or Charge Properly

When the battery is completely discharged, the U Flex headset will not turn on. You must fully charge the battery before turning it on. Use the Power switch to power the U Flex on or off, and to enter Bluetooth pairing mode. Learn what to do if the U Flex will not power on or charge properly.

Related Content
U Flex Notification Light
U Flex Notification Light
The U Flex headset notification light displays its status and lets you know if the U Flex is fully charged, powered off, in Bluetooth pairing mode, etc.
 Unpair the HMD Odyssey Controllers from the Computer
Unpair the HMD Odyssey Controllers from the Computer
The HMD Odyssey controllers will automatically power off when the headset is removed from your head or the Bluetooth connection ends. When the controllers are turned on, they automatically reconnect to the previous computer. However, you can unpair the controllers from your computer if needed. Keep reading to learn more.
 Turn Level Active On or Off
Turn Level Active On or Off
There is a Power button on the Level Active headset that can be used to power it on or off. Keep reading to learn how to turn Level Active on or off below.
 Charge the U Flex
Charge the U Flex
Charge the U Flex's battery before using it for the first time or when it has been unused for extended periods. A single charge gives you 10 hours of play time. Learn how to charge the U flex below.
 Samsung smart watch will not charge or power on
Samsung smart watch will not charge or power on
If your watch's battery is completely discharged, it will not power on. You'll need to charge it before turning it on. If the watch will not power on or if it doesn't seem to charge, the problem could be anything from the battery, connection, the charger, or the watch itself.
Share Video
2 people found this helpful.
Was this content helpful?

How would you like to contact us?

Message Us

or text SMSCARE to 62913 for 24/7 live support

24 HOURS 7 DAYS A WEEK
Message Us

Request Service

Schedule in-home, walk-in, or mail-in service with our easy service diagnosis and scheduling tool

Request service

Help with your Order

Your order, returns, refunds and trade-in questions answered

ORDER SUPPORT

Message Us

Text SMSCARE to 62913 to receive live support 24/7*

* Standard text message and data rates may apply

Social Support

Contact us on Twitter or Facebook and we'll reply with an answer to your question or issue.

Ask the Community

Browse answers, ask questions and get solutions from other Samsung customers.

JOIN DISCUSSION

Question about a promotion?

Learn more about Samsung promotions.

SAMSUNG PROMOTIONS
Contact
  • Give us a call 1-800-SAMSUNG (1-800-726-7864)
  • Mobile Support 8 AM - 12 AM EST 7 days a week
  • Home Electronics & Appliance Support 8 AM - 12 AM EST M-F 9 AM - 6 PM EST Sat, Closed Sunday
  • IT/Computing Support 8 AM - 9 PM EST, Mon - Fri Closed Sat-Sun
  • Order Support Order Help
Fast, easy checkout with Shop Samsung App
Easy sign-in, Samsung Pay, notifications, and more!
Get the app
Or continue shopping on Samsung.com
×
The Shop Samsung app
Free standard shipping, exclusive offers and financing options.
GET
×
The Shop Samsung app
Free standard shipping, exclusive offers and financing options.
GET
×

You Are About To Be Redirected To Investor Relations Information for U.S.

Thank you for visiting Samsung U.S. Investor Relations. You will be redirected via a new browser window to the Samsung Global website for U.S. investor relations information.
CANCEL
CONTINUE
×

Redirect Notification

As of Nov. 1, 2017, the Samsung Electronics Co., Ltd. printer business and its related affiliates were transferred to HP Inc.

For more information, please visit HP's website: http://www.hp.com/go/samsung


Select CONTINUE to visit HP's website.

CANCEL
CONTINUE