
U Flex Does Not Power On or Charge Properly

When the battery is completely discharged, the U Flex headset will not turn on. You must fully charge the battery before turning it on. Use the Power switch to power the U Flex on or off, and to enter Bluetooth pairing mode. Learn what to do if the U Flex will not power on or charge properly.
How would you like to contact us?
Request Service
Schedule in-home, walk-in, or mail-in service with our easy service diagnosis and scheduling tool
Message Us
Text SMSCARE to 62913 to receive live support 24/7*
-
Give us a call 1-800-SAMSUNG (1-800-726-7864)
-
Mobile Support 8 AM - 12 AM EST 7 days a week
-
Home Electronics & Appliance Support 8 AM - 12 AM EST M-F 9 AM - 6 PM EST Sat, Closed Sunday
-
IT/Computing Support 8 AM - 9 PM EST, Mon - Fri Closed Sat-Sun
-
Order Support Order Help