Hoax SMS Competition

The emails shown below might differ slightly from those that you receive, as fraudsters regularly update and modify them.

There are hundreds of scams doing their rounds daily and unfortunately these types of scams are virtually impossible to trace. Samsung in the past reported these activities to the SAPS, however, as no money has been exchanged; no case number could be obtained.

Phishing is a fraudulent process used by spammers to acquire sensitive information from users such as usernames, passwords and banking details. Email recipients are often deceived by phishing attempts since messages appear to be sent by legitimate and trustworthy sources.

In the event that you receive a message fitting this description or receive a message that appears to be spam, close the message immediately and report it to Samsung – tellus@samsung.com

NB! Please report all phishing emails to tellus@samsung.com

Samsung Electronics South Africa will never ask you for you to transfer money into an account

Dear valued customer

Samsung Electronics Co., Ltd., a global leader in the consumer electronics industry, has urged consumers not to take heed of a hoax SMS doing the rounds. Consumers have been receiving an SMS stating the following: “Congratulations. Your no. was among the lucky winners on the SAMSUNG YEARLY PROMOTION. You won, R120,000. Ticket no. 0166PS. Call Mark Nelson... for your cash prize.” Consumers are then asked to provide banking details to receive their cash prize. “We urge consumers not to fall prey to this hoax and not to provide any banking details to the abovementioned person,”

Consumers should be advised that all competitions and promotions undertaken by Samsung Electronics South Africa will always be displayed on the company’s web site (www.samsung.com).

Samsung South Africa takes such hoaxes very seriously to ensure that the South African consumer is protected as best as possible from such falsities. We urge consumers to verify all competition details through our official web site or alternatively, to contact the our call centre 0860 726 7864 or to email tellus@samsung.com. This will safeguard consumers from divulging personal information or from undue fees paid, as a result of these types of scams.