Live it up

Live it up.
Affordable screen repairs

Live it up.

Looking after your Galaxy has never been this easy. Protect your Galaxy for 24 months for those unforeseen accidental damages and repairs with Samsung Care+.

From only

R99

per month x 24

From only

R1499

once-off
(Save 37%)

Supported devices.

Galaxy Note10

Galaxy Note Series

Galaxy Note10 | Note10+

Galaxy Note9

Galaxy Note8

Galaxy S10

Galaxy S Series

Galaxy S10e | S10 | S10+

Galaxy S9 | S9+

Galaxy S8 | S8+

Life happens

Power up.
Free battery swap

Life happens.

Get peace of mind with up to two screen repairs1 as well as these great benefits:

  • Free battery swap2
  • Free software updates
  • Free device health diagnostic
  1. Each screen repair subject to a service fee of R999, limited to one repair every 12 months.
  2. Battery swapped with each valid screen repair.
Terms & Conditions

Expert care.

Whatever happens to your phone, we'll solve it.

Genuine Parts logo

Genuine Parts

Protect your device warranty

Authorised Repairs logo

Authorised Repairs

Expert qualified technicians

24hr Call Centre logo

24hr Call Centre

With digital remote service

National Network logo

National Network

100 service centres across South Africa

Extended warranty

Frequently Asked Questions.

Answer to the most common questions about Samsung Care+.

SC+ is a service plan for the following supported Galaxy devices:
  • Galaxy S8, S8+, S9, S9+, S10e, S10 and S10+
  • Galaxy Note8, Note9, Note10 and Note 10+

SC+ is a service plan that covers Accidental Damage from Handling as a Benefit.

Accidental Damage from Handling means Accidental Damage caused during normal use.
SC+ covers front and back screen damage repairs, and battery replacement ONLY
The maximum period of cover is 24 months from the date of purchase of the Device.
You must apply within the first 30 days after receiving your new Samsung Galaxy Device. If you don’t take up this offer, you will lose out on the benefit
Screen damage is defined as damage to the LCD and/or the Touch Panel of your Samsung Galaxy Device.
Both front and back glass will be covered with SC+.
SC+ does not cover any additional components of your Samsung Galaxy Device on a Screen damage incident. Should any additional components be damaged during the Screen damage incident, the Customer will be responsible for the repair or the replacement charge.
On a Screen damage incident which is not covered by SC+, it is the Customer’s responsibility to instruct the Samsung Authorised Service Centre (ASC) to repair/replace the external components at the Customers' expense.
No additional component repair/replacement will be paid for by SC+.
To avoid losing your manufacturer’s warranty, your Device must be repaired 100% following your SC+ repair.
You have 2 incidents over the 24-month period, limited to 1 incident every 12-month period.
Yes. Samsung Galaxy S8, S8+, S9, S9+, S10e, S10, S10+ and Galaxy Note8, Note9, Note10 and Note10+ owners qualify.
The Device Owner must apply for the benefit as a ‘paid for’ product.
Once-off upfront payment of R1499 or
Monthly fee of R99 for 24 months
You will be debited on a monthly basis on your preferred debit day.
You need to register for SC+ via Samsung.com or Samsung Members
Yes, a confirmation email will be sent to the Device owner with the SC+ contact information for future use.
Yes, the App will have a comprehensive guide of your benefits; you will also receive an email after you have registered which will detail the benefit comprehensively.
You contact the SC+ contact centre and an agent will take your details and immediately facilitate your incident report.
Alternatively, you can go to the nearest Samsung Authorised Repair Centre (ARC) and book your Device in for repair.
Find your nearest ARC: https://www.samsung.com/za/support/service-centre/
No, only to Accidental Damage from Handling Incidents.
A service fee of R999 is payable with every screen damage claim.
Yes, proof of purchase is required.
You have 30 days from the booking in of your device to pay the Service fee. If the Service fee is not paid within these 30 days your claim will be forfeited.
No, SC+ is Customer specific. If the original Device no longer belongs to the original owner then the SC+ benefit is not valid.
Samsung Care+ Contact Centre: 0861 888 003 (Weekdays from 08:00 – 17:00)
Or Samsung Support Centre : 0860 726 7864
Email info@samsungcareplus.co.za
T's & C's apply. For the full set of terms and conditions please refer to the Samsung website