Galaxy A5 2017: What is the software version on my Samsung Galaxy A5 2017(SM-A520W)?
Note: You will not be able to place a call during the update, not even an emergency call.
Important: You cannot downgrade the software after the update has been completed.
Important: Before proceeding, we recommend you connect to a Wi-Fi network to avoid unnecessary data charges. File size can vary depending on the update.
Note: Depending on how many versions your software is behind the latest version, it may be necessary to repeat this process multiple times.
Important: An Android update is approved by the manufacturer first. Once Samsung approves it, it is sent to the carriers. Each carrier customizes, modifies and releases their own version of Android. In some instances, they may never release an update. This results in customers with the same manufactured devices having different versions of Android. Please contact your carrier for Android update questions.
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