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Solutions

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Features & Specs

Galaxy J3 - What do I do if I Forget my Screen Lock Password on my Samsung Galaxy J3?

Unlock your Device If you forgot your screen lock password, you can unlock your device using your computer. Go to http://findmymobile.samsung.com and log in using your Samsung...

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How To

Galaxy J3 - How do I Uninstall and Turn Off Apps on my Samsung Galaxy J3?

Uninstall Downloaded Applications Preloaded applications (applications built into your device) cannot be uninstalled. You can only turn off or hide them. You can uninstall any...

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How To

Galaxy J3 - How can I Monitor and Extend Battery Life for my Samsung Galaxy J3?

Battery Basics The following are ways to charge your battery properly and safely: Use only the supplied Samsung USB/charging cables and avoid third-party accessories to charge your...

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Data & Backup

Galaxy J3 - How do I Clear the App Data/Cache on my Samsung Galaxy J3?

Clear App Cache From the Home screen, touch Apps. Navigate toSettings > Applications > Application manager. Select the appyou would like toclear the cache. Then, navigate to...

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Product info

Manual, downloads, specs and register

For the latest manuals, driver updates, other related software, specs and the ability to register your product, we'll need some more details about your device.

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  • Admire
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  • Double Take
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  • Galaxy J3
  • R355C Net 10
  • Messager Touch II
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Community

Browse answers, ask questions and get solutions from other Samsung customers.

Accepted solutions from the Samsung Community.

Samsung Galaxy Express Prime - Adoptable storage

I have purchased a Samsung Galaxy Express Prime from the AT&T Store. It is running Android 6 (Marshmallow). One of the features of Android 6 is "adoptable storage" or being ...

by bobcrosley, Posted on May 31 2016 5 Replies | 4518 Views
5 Replies | 4518 Views
Gear s2 manufacturer defect

Beware gear s2 sport owners!!!! My small band gave out at two months old, then the large 3 weeks later. I ordered a small OEM replacement and it just broke as well. No damage, re...

by Jskip, Posted on Mar 31 2016 10 Replies | 4051 Views
10 Replies | 4051 Views
Missing driver and files.

My daughter push clear memory and I had called samsung they told me nothing would happen. Now the play store will not come up at all and my files all say 0 and it also says need ...

by Thinandloud, Posted on Jul 27 2016 3 Replies | 462 Views
3 Replies | 462 Views
J7 Always On Display Support

Why doesn't the J7 (T-Mobile-2016) support AOD?

by callmejd, Posted on Nov 14 2016 2 Replies | 321 Views
2 Replies | 321 Views
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