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Smartphone Safety During The Eclipse of 2017 learn more

Galaxy Note

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How To

Samsung Device USB Charging Port Moisture

Resolution If moisture does get in the USB charging port follow the recommendations below: Do not stick any objects into the USB charging port. This can result in damage to the...


Software & Apps

Should I use Smart Switch or Kies to transfer data?

Samsung Smart Switch Transfer Your Content in a Few Easy Steps Samsung Smart Switch™ seamlessly transfers contacts, photos, music, videos, messages, notes, calendars and more to...


How To

Several ways to find your Phone's IMEI number

Other quick ways to find the phone's IMEI or Serial Number Check the following places to locate the phone's IMEI or Serial Number. Check the back of your device. If you have a...


Software & Apps

How do I Back Up and Restore my device using Kies 2.6?

Backing Up Data Connect your device to your computer. Open Kies and click the Back up/Restore tab. If necessary, click Data backup. Mark the checkbox next to the content you want...

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Galaxy Note (AT&T) edit


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Galaxy Note (AT&T)

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Troubleshooting guide

Solve the issue yourself with this step-by-step guide to diagnosing and resolving problems with your device.



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Accepted solutions from the Samsung Community.

Were is my Marshmallow Update

Hi can I please get a Samsung Experienced Tech or a customer service Person pleaselet me know when my Note Edge on Verizon is getting the Marshmallow Update my model number is SM...

by DHowland87, Posted on 7 Replies | 10801 Views
7 Replies | 10801 Views
Kies Backup Fails After Marshmallow Update

I just tried backing up�my Note4 for the first time after updating to Marshmallow. �All items after the first 4 selected fail with the message "Error occurred. �Unable to proceed...

by bluehaze911, Posted on AUG 01 2017 3 Replies | 4753 Views
3 Replies | 4753 Views
Turning Off Auto-Reply

This is absolutely driving me crazy.��� When I am driving and I get a text - an auto reply is sent, i.e., "I'm driving" but it sends like 3 replies not just one.�� One auto reply...

by souffoue, Posted on 14 Replies | 2854 Views
14 Replies | 2854 Views
S Note crashing after marshmallow update to galaxy note 5 device

When trying to create a note, particularly when inserting an image, S Note crashes. Was not happening prior to the Marshmallow and S Note update. Anyone else? And is there a fix ...

by SaucyScribe, Posted on 5 Replies | 1879 Views
5 Replies | 1879 Views
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