Microwave with Grill and Convection for Healthy Cooking, 28L, White

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Features

Easier Access to Healthy Cooking

Easier Access to Healthy Cooking
A variety of fresh and healthy meals are at your fingertips with 15 pre-set cook modes on the Samsung MC28H5015AW Smart Oven, which features a convection cooking function for food that is moist, flavorful and cooked perfectly every time. Now you can confidently and conveniently cook everything from broccoli to brown rice, boneless chicken breast to fresh salmon fillets.

Homemade Yogurt Anytime

Homemade Yogurt Anytime
Enjoy homemade dough or yogurt anytime of the day with the Fermentation Function, which utilises advanced fermentation technology to set just the right temperature, providing your family with even more options for delicious fresh meals for breakfast, lunch or dinner.

Utilise Every Inch

Utilize Every Inch
Experience greater flexibility with the MC28H5015AW Smart Oven. Designed with busy families in mind, you can disable the turntable to utilise every inch of interior space, which mean easy accommodation of large square dishes. A step above similar appliances, now you can easily heat larger pans and casseroles quicker, leaving more time to enjoy meals around the table.

Banish Food Odors

Banish Food Odors
Strong odors won't linger inside the Samsung MC28H5015AW Smart Oven. Simply select the Deodorisation setting to force interior air outside to dissipate. This feature quickly eliminates any bad smells so your food tastes as fresh and delicious as intended.
Enjoy Local Tastes

Enjoy Local Tastes

Satisfy cravings for traditional tastes of home with a wide variety of pre-programmed local recipes on the Samsung MC28H5015AW Smart Oven. Now, prepared dishes are just a simple setting away, helping reduce overall meal preparation for more time enjoyed around the table.

Superior Ceramic Interior

Superior Ceramic Interior

No more scrubbing or scratched surfaces. With a ceramic interior, the Samsung MC28H5015AW Smart Oven offers a smooth surface that is easy to clean and won't discolour over time from oil or grease residue. Compared to stainless steel and epoxy interiors, this smart oven's cavity is anti-bacterial and scratch-resistant, providing long-term superior quality.
Standby Energy Savings

Standby Energy Savings

Even at rest, similar microwave ovens use power to maintain essential functions. Selecting the ECO Mode setting on the new Samsung MC28H5015AW Smart Oven significantly reduces power usage, delivering savings to your household on monthly energy bills.

Specifications

  • Capacity

    1 cu.ft / 28 L

  • Heat Source

    Convection, Grill, Microwave

  • Power Level

    6

  • Power

    Output Power (Max) 900W

    Power Consumption (Microwave) 1,400W

    Power Source 230V / 50Hz

  • Cavity interior

    Ceramic Enamel

  • Display Type

    LED-Bar (Ice Blue)

  • Control method

    Tact + Dial

  • Door opening type

    Handle

  • Microwave Distribution

    Turntable

  • Installation

    CMO

  • Language Option

    No

  • Various Cooking Modes

    Yes

  • Max Cooking time

    99 minutes

  • Cooking stages

    Yes

  • Weight/Serving Control

    Yes

  • One Minute/30 sec plus

    30 seconds

  • Preheat

    Yes (With convection)

  • Auto cook

    Yes (38)

  • Auto Steam Cook

    No

  • Sensor Cook

    Yes (8)

  • Turntable On/Off

    Yes

  • Deodorizer

    Yes

  • Reminder end signal

    Yes

  • Setting (My choice)

    Child Lock Yes

    Clock system option (12H/24H) Yes

    Sound option Yes

  • Grill Heater

    Sheath

  • Others

    Dough Proof / Yogurt, Healthy Cooking menus

  • Options

    No

  • Rack

    Round Yes

  • Steam Cleaning

    No

  • Steam Cooker

    No

  • Power Steam Bowl

    No

  • Crispy Tray

    No

  • Rotisserie

    No

  • Cookbook

    No

  • Others

    No

  • Dimension

    Cavity (WxHxD) 358.0 x 235.5 x 327.0mm

    Outside (WxHxD) 517.0 x 310.0 x 475.6mm

    Gross (WxHxD) 586 x 371 x 518mm

  • Weight

    Net 17.8Kg

    Gross 20.6Kg

  • Loading Quantity

    20/40Ft 258 / 534 sets

Reviews

Microwave with Grill and Convection for Healthy Cooking, 28L, White

3.6

Recommended by 70% of customers.

Write a review
5.0 41%
4.0 21%
3.0 13%
2.0 4%
1.0 21%
Features 3.3
Performance 2.7
Design 3.7
Value 2.7
AI review summary
  • This product has received mixed reviews.
  • Some users praise its versatility with various cooking modes and auto-cook options, efficient heating, and easy cleaning.
  • However, many customers have experienced significant issues, including the microwave function failing, the convection oven not reaching expected temperatures, and overly complicated controls.
  • Concerns have also been raised about build quality and durability, with some users reporting the oven breaking down within a couple of years.
  • The instruction manual has also been criticized as difficult to understand, especially for senior users.
AI-generated from customer ratings & reviews, and may include incentivized reviews.

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Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.

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47 Reviews

Tetsuo
1 (9,999)

2018-02-07

1 (9,999)
Nice design, looks lovely and it was at a good price. But. Ridiculous set programs, no one will ever use, really complicated. The convection oven is extremely weak (no where near 200c, miles away). The grill is very weak (+25 mins to grill some bacon). The microwave function stopped working on day 3, so it was returned to John Lewis, who were great. Maybe if you have no proper oven and loads of time to kill you might buy this? I say save your cash, buy a regular microwave and leave oven cooking to a dedicated unit that can actually do it properly. As for the failing microwave, maybe i just got a bad one, as i rate Samsung usually
Response from Samsung:
2018-02-14

Customer Services

We are sorry to hear of your experience and we appreciate you providing us with feedback. It is possible to adjust the power set on this microwave which will increase or decrease cooking time accordingly. You can have a look at how to do this on page 18 of the user manual, which can be downloaded here: http://downloadcenter.samsung.com/content/UM/201404/20140428135352506/MC28H5013AW_EU_DE68-04234B-01_EN.pdf ^Thom

newbees
4 (9,999)

2017-05-04

4 (9,999)
So on paper a good product with a range of options that made us purchased the combi oven. Why is it that designer do not put themselves in the Users shoes? The setting of the coking time is quite substandard. On Microwave mode there is a quick 30 seconds facility. However under Oven mode the only way to set the cooking time is by pressing the 10 seconds increment button. So to set the cooking time to 20 minutes one have to press the 10 seconds key pad 6 times for every minutes X 20 = 120 press. Should you make a mistake you need to cancel and start again. Quite a let down.
Jigs Gaton
3 (9,999)

2015-11-04

3 (9,999)
I went into the showroom in Kathmandu Nepal, and asked specifically for a model with Slim-Fry. She pointed to the top row of 3 ovens and said all 3 had. So I picked the least expensive of the group (which even had a Slim-fry placard on it) and got it home only to find out this model does not have that feature. So I sent my wife over to find out what was up, and they told her that we were out of luck... no exchanges - we are stuck with this model. So while this oven have does not seem all that bad, I can't recommend this product. Having a knowledgeable sales staff is the # 1 metric for me, and in this case, considering all the different Samsung MWO models has to choose from, I am one dissatisfied customer at the moment.
Dolphan
5 (9,999)

2021-09-10

Cumbria

5 (9,999)
Previous Panasonic microwave stopped so looked around for alternatives. Was weary at first but the programmes are better on the Samsung and just as easy to operate. Excellent on healthy cooking. Panasonic was always difficult to keep clean initial use the Samsung looks a better bet and already shown it’s better . Panasonic oven slightly wider and allows more weight with additional styling but already I am preferring this model. I use all the modes on the combination microwave and this does it all
Response from Samsung:
2021-09-11

Samsung Support

If you were looking for a microwave that gave you access to dynamic and healthy options then we think you've made a superb purchase. Aside from the traditional options you're also capable of preparing delicious vegetable dishes, cook your own bread, or even yoghurt. And the ceramic enamel interior not only makes it easy to clean but the deodorisation settings will also make sure that it's always able to smell as good as it looks. It's fantastic to see that you're already loving it, and we hope this love only grows the more that you explore what it can do. ^DB at Samsung Support

Disappointed User
1 (9,999)

2019-12-09

1 (9,999)
I’ve had this for several years now, having bought it for its convection facility to use as a small oven. Unfortunately, the maximum heat it attains is 100°F – not the 200 which can be set. In addition, I have never been able to sort out the microwave – setting it seems very complex. I am able to cook items, but have yet to figure out how to select cooking times in minutes and can find no help in the manual or online. Three specs make it seem very appealing but the performance is disappointing.
Response from Samsung:
2019-12-11

Samsung Support

We're sorry to see your one-star review, and we understand your frustration. You can always give our Home Appliance Team a call on 0333 000 0333 and they'll be happy to assist you with any difficulties. Alternatively, you can check out this link to see the specific cooking times: MC28H5013AK_EU - Page 17 onwards. ^HA at Samsung Support

Disappointed
2 (9,999)

2017-05-17

2 (9,999)
Bought this in haste because combi oven that had lasted for years broke down and I urgently needed a replacement. Unlike previous oven, it cannot replace a conventional oven because max convection time is 60 minutes and no baking tray is provided. Controls are unnecessarily complicated. Oven is too light and is apt to move about when door is opened and closed. A mistaken buy that I shall have to replace. I have found other Samsung products excellent, so this is a bitter disappointment.
STU NC
4 (9,999)

2023-11-10

4 (9,999)
I always buy samsung products as they have always been excellent and easy to operate. However, with this combi I am confused. If I use the preheat for the convection as per manual, it says heat for 3 or 4 minutes then counts itself down from 10 minutes apparently cooking and I cannot change the 10 minutes to anything else. Is this normal, does it take 10 minutes to pre heat to 200 degrees?
Response from Samsung:
2023-11-11

CX

We're pleased to see that you're such a fan of our range, Stu, and only wish to keep adding to your collection every time you make a new purchase. It is correct that the microwave will need to pre-heat before cooking a meal, if you are only using the convection part of it, rather than the regular microwave. The microwave factors this time into the cooking time to take the guess work out of everything for you. If you do ever need any assistance with your new Convection Microwave Oven then our Customer Support Team would always be happy to assist. You can find details for the different ways to contact them, plus their opening times, by following this link: https://bit.ly/HelpandContact. ^DB at Samsung Support

Tastowave
5 (9,999)

2015-06-01

5 (9,999)
This product is efficient and worth price.Now i have easier access to healthy cooking.I can prepare homemade yogurt anytime.It utilize every inch of interior space.It has superior ceramic interior.It has various cooking mode.This product made cooking easier for me.The recipe book helped me to make delicious food.But it would have been better if it had more accessories.
kvs1
1 (9,999)

2020-10-05

1 (9,999)
We’ve had this one exactly 3 years. Use it daily and regularly use the oven function. It just suddenly stopped working & tripped the electricity in the kitchen. When the electricity was switched back one the microwave is just dead. Its a pity because you would expected this standard microwave to last longer. Not sure I will buy samsung again ☹️
Response from Samsung:
2020-10-06

Samsung Support

We're disappointed to see that your microwave has stopped working! Please get in touch with our Customer Support Teams, so we can look into this for you. You will find all our contact details here: http://bit.ly/Samsung-ContactUs ^EM at Samsung Support

Sandy M
3 (9,999)

2020-06-19

3 (9,999)
I'm sure I'd feel better about my combination microwave if the cooking and instruction guide was better. It's very brief, lacks detail and clarity. I've used this sort of microwave before and loved it but I understood exactly how to get the most out of it. Setting the cooking time is a nuisance and not easy.
Response from Samsung:
2020-06-22

Samsung Support

Thanks for the feedback, Sandy, and we'd like to get you enjoying all of the programs and features that are available with this diverse and intelligent microwave. If you follow this link, you can find the full manual for the microwave, so hopefully this will help you get to grips with it better: https://bit.ly/2V8fs0p ^DB at Samsung Support

Pad8
5 (9,999)

2023-10-26

Reading

5 (9,999)
Everything is very easy to do with this Microwave Oven, from the setting up to cooking and even the cleaning with its enamel interior and deodorisation feature. The grill feature is amazing, just take out the turntable and pop in the stand to grill to your hearts content. Simply amazing!
Response from Samsung:
2023-10-27

CX

We've designed your new MW5000H microwave to offer ease of use and versatility, so that you'll be able to cook a whole range of meals effortlessly, and it's fantastic to see that you've been getting a lot of benefit from this approach, Pat. It offers plenty of ways to prepare interesting and healthy meals, so we're glad that you're already loving it! ^DB at Samsung Support

poppy love
5 (9,999)

2017-07-25

5 (9,999)
Love, love, love, this microwave it is very stylish a good size plenty of great features and programmes. The grill is an added extra which is very useful and practical. The 900watt capacity makes it heat and cook very quickly and efficiently. would recommend this product.
Sarahrt
4 (9,999)

2018-12-15

4 (9,999)
Newly purchased, great looker, getting to grips with functions. Replaced old microwave which was pre programmed for jacket pots, defrosting etc. Was so easy to use. This one more complex and not sure how to Cook crispy jacket potato? Not mentioned in cooking manual.
Chad 81
4 (9,999)

2019-11-09

4 (9,999)
Only purchased two days ago, but is performing well so far. The many programme features are fine if you wish to cook or reheat the specified weight but you need to adjust heating times by 'trial and error' if you are cooking/re-heating/defrosting different amounts.
Response from Samsung:
2019-11-11

Samsung Support

Thanks for the feedback, Chad. We're glad that you're loving your MW5000H! Enjoy. ^HA at Samsung Support

Bob686
5 (9,999)

2021-04-28

Surrey

5 (9,999)
My new combi microwave is amazing. I cook literally everything in it. Microwaving, using as oven and grilling or using combination programs. Defrost is really good. I also use defrost program for melting chocolate. Love design and enamel is so easy to clean.
Response from Samsung:
2021-04-29

Samsung Support

Hi Bob, thank you for your five-stars! It’s fantastic to see you enjoying your Microwave! We’d love to see some delicious recipes, so do send over a tweet or two via our Samsung Twitter! ^HA at Samsung Support

Andy
3 (9,999)

2020-07-11

3 (9,999)
I have tried different potatoes, different oils but followed your cooking and preperation instructions. Chips just toast on the top and don't cook properly. The home made healthy chips was one of the main reasons we purchased this type of oven
Harsy
5 (9,999)

2017-03-08

5 (9,999)
We purchased this after looking at many combi. microwaves online as our own just packed up. We find that it does exactly what it is advertised. We have used it in a variety of settings and it works well. We would recommend this microwave.
Harsy
5 (9,999)

2017-03-08

5 (9,999)
We purchased this after looking at many combi. microwaves online as our own just packed up. We find that it does exactly what it is advertised. We have used it in a variety of settings and it works well. We would recommend this microwave.
Luv2Shop
5 (9,999)

2014-05-26

Jamshedpur, JH

5 (9,999)
This product is really good one in budget and best in market. Easy to understand and operate. Baking cake in convection or just heating food in microwave mode, The smart features in this model makes everything easy with 141 auto options
Poe952
4 (9,999)

2023-01-15

Stoke-on-Trent

4 (9,999)
Only had it for a month and it is now steaming up between the 2 pieces of glass on the door so you cannot see how the cook is coming along. Any adice would be great. Ps...hard to score correctly....otherwise it has great features.
Response from Samsung:
2023-01-16

Samsung Support

We're pleased to see that you are a fan of your Convection Microwave Oven, Poe, and all of the dynamic ways you can quickly and efficiently prepare meals with it, but if you do ever have any concerns with it, then we'd always welcome you to speak to our Customer Support team, who will be happy to discuss them with you, and go through any available solutions, should that be required. You can find details of the different ways to contact them, plus their opening times, by following this link: https://bit.ly/SamsungUKSupport ^DB at Samsung Support

MCRG
1 (9,999)

2016-02-22

1 (9,999)
I have had 2 of these ovens and when used on Convector it will not pre-heat or cook anything they both cut out after 2 minutes Bought it to replace an ageing Sharp. Tried also in Microwave mode ran for 3 mins then reset its self.
Nannie Pat
4 (9,999)

2020-02-10

4 (9,999)
Overall I am very happy with my new purchase , however as an 80 year old I have found the instructio booklet difficult to read and understand. I also find the print small and seems to be on a very poor quality paper.
FionaK
3 (9,999)

2020-08-18

3 (9,999)
Had this a few years but only recently started using convection.I follow time & temperature given in recipes but it overcooks & spoils food in half time of recipe. Appreciate advise on this, all other functions are fine.
Titch73
5 (9,999)

2019-11-20

5 (9,999)
We brought this to replace and old one lost in flood water and so far pleased with it not used all functions yet but sure they will be fine. Would definitely recommend as looks good and seam easy to use..
Response from Samsung:
2019-11-23

Samsung Support

We're sorry to read about your recent bad luck, although we're glad to read that your new microwave is helping to get past this incident by giving you excellent levels of service. It can help you prepare a range of tasty and healthy meals, or even bread, and yoghurt, so we do hope that you get a chance to explore everything that is available. ^DB at Samsung Support

Nando
5 (9,999)

2024-09-22

5 (9,999)
It’s been the best microwave we have ever had we have also bought the same model for our son. Never had any trouble until a SE error code come up which we have now decided to buy another. 5 stars from us.
shek
1 (9,999)

2014-12-03

1 (9,999)
this product is good for nothing. auto cook menu is just a waste.. nothing cooks in this microwave and the things get burnt and uncooked most of the time. i will never recommend this product to anybody.
Ragdollyanna
4 (9,999)

2017-10-06

4 (9,999)
Just purchased this product today, so not used it properly yet. Nice features, a lot quieter than my previous one (not a Samsung) which has broken, so, hopefully it will cook well too.
Response from Samsung:
2017-10-07

Customer Services

Thanks for the review! We hope you enjoy your new microwave. ^TO

None123
1 (9,999)

2018-05-07

1 (9,999)
Controls are very difficult to understand. I still haven't worked out how to do popcorn. It's now gathering dust until I find the time to study the complicated instructions.
Response from Samsung:
2018-05-16

Customer Services

We are sorry to hear that you have found the controls a little tricky to figure out. You can find a guide on cooking certain foods from page 17 onwards in the manual. You can have a look at this here: http://downloadcenter.samsung.com/content/UM/201803/20180315164512427/MC28H5013AW_EU_DE68-04234B-03_EN.pdf. Alternatively, if you need any further assistance our dedicated Support Team will be happy to help! You can find all our contact details here: http://www.samsung.com/uk/info/contactus/ ^Thom

Gintas
1 (9,999)

2020-02-09

1 (9,999)
Hi I bought this Microwave oven Samsung MC28H5013 14 months ago,and is no longer working ,blow the fuse in kitchen very disappointed,never buy Samsung microwave oven again.
Response from Samsung:
2020-02-09

Samsung Support

We are very sorry to hear that you ran into some trouble with your Microwave, Gintas. Please do get a hold of our Home Appliance Specialists on 0333 000 0333. They will be more than happy to discuss your options for repair. ^CR at Samsung Support

Bob 80
5 (9,999)

2020-09-03

5 (9,999)
Great microwave, so easy to use and great for all types of micro wing and grilling, easy to clean and very pleased with the price and as a added bonus 3 years warranty
Response from Samsung:
2020-09-04

Samsung Support

Your new microwave makes everything from trying out interesting new culinary ideas, to keeping well maintained as simple as possible, Bob, so we hope that it's helping you explore your cooking options. We're glad that you're loving it, and we hope that this feeling of satisfaction lasts a long time. ^DB at Samsung Support

bedsguy
1 (9,999)

2021-11-11

luton

1 (9,999)
Timer went faulty after 12months. Replacement timer dosent operate any of the functions. Still trying to get someone at Samsung to arrange another repair.
Response from Samsung:
2021-11-12

Samsung Support

This is not what we like to see, so thank you for bringing this to our attention. We do intend for all of our products to last for a significant length of time, and provide the best quality during it, so we do understand your frustration, and certainly hope this can be resolved as soon as possible. ^DB at Samsung Support

cute
4 (9,999)

2022-12-14

IOW

4 (9,999)
[This review was collected as part of a promotion.] Although I've only had this combi for a couple of days, I am finding it easy to use, and it works very well for the few things I've cooked in it so far.
Response from Samsung:
2022-12-17

Samsung Support

We do like to make sure all of our products feel effortless to use, no matter how many options and settings we pack them with. Your new Convection Microwave Oven is a perfect example of this approach, as it will offer the perfect way to prepare both delicious and healthy meals. ^DB at Samsung Support

Alex1234
2 (9,999)

2019-11-26

2 (9,999)
Good for meals and veg, but how are you supposed to roast a chicken with no metal turntable like other manufacturers supply so hence low star rating
Response from Samsung:
2019-11-27

Samsung Support

Thanks for the feedback, Alex! Depending on the model you have purchased, you are supplied with the following, a Roller Ring, Turntable and High Rack, Low Rack. In this convection, you can roast 1000-1100g of Chicken at 450W + 200 °C, this is in the User Manual. Cookware for cooking with microwaves + convection should be ovenproof (like glass, pottery or china without metal trims). ^HA at Samsung Support

Angry pants
1 (9,999)

2019-09-06

1 (9,999)
Used once made strange noises blew the main fuse, had fuse replaced then microwave over heated and stopped working altogether absolute file of junk
Response from Samsung:
2019-09-07

Samsung Support

This is certainly not what we like to see, so we encourage you to reach out to our Home Appliance specialists, so they can discuss all available options with you. You can call them on 0330 7267467, or alternatively you can find details of all of the different ways to contact us by following this link: http://bit.ly/Samsung-ContactUs ^DB at Samsung Support

John ty
5 (9,999)

2018-03-29

5 (9,999)
Instructions could be better to follow.eg.how to cook pork lamb or beef.Can you supply a better cookery book for this Microwave with larger print.
Response from Samsung:
2018-04-07

Customer Services

For any queries regarding specifications or manuals we'd recommend speaking to our Technical Team, they will be able to answer any questions you may have. Find them here: http://www.samsung.com/uk/info/contactus.html ^Jessica

Samadhan
3 (9,999)

2015-04-27

3 (9,999)
It would be better, if it was provided with other screen colour than black. As due to black one, user is not able to see inside the oven clearly.
Rodney955
5 (9,999)

2019-09-28

5 (9,999)
Excellent. Similar to my previous model. Combination oven improved, faster preheat, better heating and cooking. Great value. Great warranty.
Response from Samsung:
2019-09-29

Samsung Support

Enjoy better programmes and heat settings on this microwave, giving you that satisfied feeling. We bet it also looks so sleek and stylish in your kitchen, Rodney! ^EM at Samsung Support

Edward86
5 (9,999)

2018-06-12

5 (9,999)
Pleased to report it's best value for money and the three year guarantee is a defìnite incentive to buy this product.
Response from Samsung:
2018-06-19

Customer Service

Thanks for the great review! We are pleased to hear you are enjoying your new microwave. ^Thom

Kannan
1 (9,999)

2022-11-29

1 (9,999)
Within 2 years touchpad and control board has to be replaced twice. Samsung service has become worst
Tilly10
5 (9,999)

2021-12-31

South West England

5 (9,999)
A very nice looking microwave, just getting used to the controls. Manual not very helpful.
Mushy
5 (9,999)

2019-09-19

5 (9,999)
Bought this week and my wife and I appreciate the features and the 3 year warranty.
Response from Samsung:
2019-09-19

Samsung Support

Hey Mushy! We are happy that you and your wife are pleased with the features of this microwave, including the Easy-Clean Ceramic Enamel Interior. And with a three-year-warranty, you can't go wrong! ^CR at Samsung Support

Zaidabro
3 (9,999)

2020-05-20

3 (9,999)
I bought this Jan 2020 and its fuse is blown.. How do i get this resolved ...

Features

3 (9,999)

Performance

2 (9,999)

Design

4 (9,999)

Value

1 (9,999)
tel 25
5 (9,999)

2019-12-23

5 (9,999)
very pleased to have purchased this model ,over those that were available
Response from Samsung:
2019-12-27

Samsung Support

Thanks for the feedback! We're pleased to see that you're loving your new microwave, enjoy! ^HA at Samsung Support

Andrew 76
5 (9,999)

2020-09-23

5 (9,999)
I love the enamel interior which cleans much easier than stainless steel
JUSTINJSE
4 (9,999)

2022-06-14

4 (9,999)
THE ONLY REASON I PURCHASED THIS SAMSUNG IS GIVING 3 YEAR WARRENTY

Features

3 (9,999)

Performance

3 (9,999)

Design

3 (9,999)

Value

3 (9,999)
akampali
4 (9,999)

2024-01-27

4 (9,999)
I need operation manual of this product MC28H5015AW

Features

4 (9,999)

Performance

3 (9,999)

Design

4 (9,999)

Value

4 (9,999)
SKan
5 (9,999)

2022-08-16

Croydon

5 (9,999)
[This review was collected as part of a promotion.] Very easy to use, looks great, multi functionality.
Response from Samsung:
2022-08-18

Samsung Support

There's plenty of simple ways to cook interesting and healthy options with your new Convection Microwave, so we're glad that you're loving what it can do. ^DB at Samsung Support

User manual & downloads

User Manual (Manual User (PDF))

ver 0.5 | 6.29 MB

2025-09-17

ARABIC

User Manual (Manual User (PDF))

ver 0.5 | 6.21 MB

2025-09-17

ENGLISH

User Manual (Manual User (PDF))

ver 0.5 | 6.23 MB

2025-09-17

FRENCH

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