Galaxy Z Premier Service

Galaxy Z Premier Service

Your Galaxy Fold and Galaxy Z Flip come with specialised customer care services designed to deliver the best possible experience to you

① 24/7 Concierge

Trained experts are available to ensure your experience with the Galaxy Fold and Galaxy Z Flip.
Please call our experts when you come across any trouble. Available 24/7 to assist your needs.

Phone Number:
UAE: 800-78847 | KWT: 183-2255 | QAT: 800-2255 | OMAN: 800-72627 | BAHRAIN: 8000-4726
Hours of operation: 24 hours a day and 7 days per week.

Click here to learn more about support for Galaxy Z-Flip Thom Brown Edition

② One year of free Samsung Care+ protection

Enjoy the added comfort of complimentary accidental damage coverage for one year, subject to an excess fee per claim. Just register your new Galaxy Fold, Galaxy Z Fold 2 or Galaxy Z Flip for Samsung Care+ within 30 days of purchase to get covered.

You can register for complimentary Samsung Care+ through your pre-installed Samsung Members app on your device or by visiting