Galaxy Z Premier Service
Galaxy Z Premier Service
Your Galaxy Fold and Galaxy Z Flip come with specialised customer care services designed to deliver the best possible experience to you
① 24/7 Concierge
Trained experts are available to ensure your experience with the Galaxy Fold and Galaxy Z Flip.
Please call our experts when you come across any trouble. Available 24/7 to assist your needs.
Phone Number:
UAE: 800-78847 | KWT: 183-2255 | QAT: 800-2255 | OMAN: 800-72627 | BAHRAIN: 8000-4726
Hours of operation: 24 hours a day and 7 days per week.
Click here to learn more about support for Galaxy Z-Flip Thom Brown Edition
② One year of free Samsung Care+ protection
Enjoy the added comfort of complimentary accidental damage coverage for one year, subject to an excess fee per claim. Just register your new Galaxy Fold, Galaxy Z Fold 2 or Galaxy Z Flip for Samsung Care+ within 30 days of purchase to get covered.
You can register for complimentary Samsung Care+ through your pre-installed Samsung Members app on your device or by visiting www.samsungcareplus.com
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How to register?
You must register your Galaxy Fold, Galaxy Z Fold 2 or Galaxy Z Flip within 30 days of your purchase date in order to receive this complimentary Samsung Care+ coverage. You can register on the Samsung Care+ online store.What's covered?
Samsung Care+ for Galaxy Fold or Galaxy Z Flip takes care of accidents in addition to the standard warranty. All Repairs are carried out using the genuine parts by our certified technician.
Damage on the Screen: Cracks on the screen or glass at the back affecting the functionality or the safety of your device.
Liquid damage and other problems:
Accidental liquid or physical damage that impairs the phone's functionality.Deductible fee when availing the Samsung Care+
When you have damages as mentioned above and you want to use the Samsung Care+, below deductible fee will apply:
Country Currency Galaxy Fold Galaxy Z-Flip Galaxy Z Fold 2 UAE AED 547.00 439.00 547.00 Kuwait KWD 46.00 36.28 46.00 Qatar QAR 545.00 434.47 545.00 Oman OMR 58.00 45.93 58.00 Bahrain BHD 57.000 45.157 57.000
Note: AE and BH price is subject to local VAT chargesHow to avail the Samsung Care+?
Please contact us by calling:
UAE: 800-78847
Kuwait: 183-2255
Qatar: 800-2255
Oman: 800-72627
Bahrain: 8000-4726
Please have the IMEI# of your Galaxy Fold, Galaxy Z Fold 2 or Galaxy Z Flip ready (Dial *#06# to get the IMEI).Contact Us
Online
There are a number of a different ways of contacting us via Live Chat, Email and more- Home Home
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