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① 24/7 Concierge

Trained experts are available to ensure your experience with the Galaxy Z Fold series and Galaxy Z Flip series devices.
Please call our experts when you come across any trouble. Available 24/7 to assist your needs.

Phone Number:
UAE: 800-78847 | KWT: 183-2255 | QAT: 800-2255 | OMAN: 800-72627 | BAHRAIN: 8000-4726
Hours of operation: 24 hours a day and 7 days per week.

Click here to learn more about support for Galaxy Z-Flip Thom Brown Edition

One year of free Samsung Care+ protection One year of free Samsung Care+ protection

② One year of free Samsung Care+ protection

Enjoy the added comfort of complimentary accidental damage coverage for one year, subject to an excess fee per claim. Just register your Galaxy Fold, Galaxy Z Fold 2, Galaxy Z Fold 3, or Galaxy Z Flip and Galaxy Z Flip 3 for Samsung Care+ within 30 days of purchase to get covered.

Note: The complimentary Samsung Care+ is only for Pre-Order customers


You can register for complimentary Samsung Care+ through your pre-installed Samsung Members app on your device or by visiting www.samsungcareplus.com

  • How to register?

    You must register your Galaxy Fold, Galaxy Z Fold 2 . Galaxy Z Fold 3 or Galaxy Z Flip, Galaxy Z Flip 3 within 30 days of your purchase date in order to receive this complimentary Samsung Care+ coverage. You can register on the Samsung Members App or via the Samsung Care+ online store.
  • Samsung Care+ for Galaxy Fold or Galaxy Z Flip takes care of accidents in addition to the standard warranty. All Repairs are carried out using the genuine parts by our certified technician.

    Damage on the Screen: Cracks on the screen or glass at the back affecting the functionality or the safety of your device.

    Liquid damage and other problems:
    Accidental liquid or physical damage that impairs the phone's functionality.
  • When you have damages as mentioned above and you want to use the Samsung Care+, below deductible fee will apply:

    Country
    Currency
    Galaxy Fold
    Galaxy Z-Flip
    Galaxy Z Fold 2
    Galaxy Z Flip 3
    Galaxy Z Fold 3
    UAE AED 547.00 439.00 547.00 437.00 547.00
    Kuwait KWD 46.00 36.28 46.00 36.00 45.00
    Qatar QAR 545.00 434.47 545.00 434.00 554.00
    Oman OMR 58.00 45.93 58.00 47.00 58.00
    Bahrain BHD 57.000 45.157 57.000 45.000 57.000

    Note: AE and BH price is subject to local VAT charges
  • Please contact us by calling:

    UAE: 800-78847
    Kuwait: 183-2255
    Qatar: 800-2255
    Oman: 800-72627
    Bahrain: 8000-4726

    Please have the IMEI# of your Galaxy Foldable and Flip device ready (Dial *#06# to get the IMEI).

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