Washing machine displays a UE or DC Error Code
Last Update date : 2023-02-05
The Samsung washing machine will display a UE or DC error when a load of laundry is unbalanced and the spin cycle has been stopped for safety. When using a spin cycle, it is crucial to make sure that the load is balanced evenly. Rearrange your laundry by adding or deleting items to create a more even load.
Refer to the below-listed troubleshooting methods to fix this problem.
Front Load Machines
1
Turn off and unplug the unit from the power outlet
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2
Look over the shipping bolts (Make sure they have been removed).
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3
Check if the Washing Machine is installed on a level ground.
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4
Perform a manual drain procedure.
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A) Open the debris filter hatch.
B) Pull out the emergency drain tube (if applicable).
C) Point the drain tube into a basin, and then remove the stopper at the end of the tube and drain all of the water out.
5
Open the door, take out the clothes, put them back in, and then close the door.
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Top Load Machines
1
Redistribute washing by adding or removing items to ensure a more balance load.
2
Single large/heavy items such as bath mats or large towels are unlikely to spin on their own so please add 2/3 additional towels and put on another spin cycle.
Note: If the issue persists, please contact us to book a service visit. our helpful agents will be there to help you.
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