Why is it that there is an ice on Samsung ac indoor unit?

Last Update date : 2021-04-04

Ice on the indoor air-conditioning unit is an indication of a fault. This will reduce the efficiency of the air conditioner and will affect the cooling in the place.

Reasons for the ice on the AC:

  1. May form in the air conditioner due to clogging of the filter, which hinders the exit of cold air
  2.  If the filter is clean and ice formation continuous so the AC needs to be checked by the technical team.
 

How to fix the ice on Ac:

  1. Switch of the AC for some time.
  2. Please remove obstacles from the front of the Indoor unit or outdoor unit. If there is an obstacle, the product cannot inhale enough air. 
  3. Make sure that Cool Mode is selected and the temperature is set on Auto.
  4. Wash the Air Filter periodically. Cooling efficiency is lower if the filter is polluted
How to clean the AC filter
1 Removing the air filter

  • Open front panel.
  • Pull the air filter towards you and slide it down.
2 Cleaning & washing the air filter

  • Clean air filter by washing the filter with running water.
  • The dry air filter in a ventilated area. Odor can occur if the air filter is not dried completely or dries in a confined (or humid) area.
3 Reassembling the air filter

Insert air filter back in its original position and close the front panel.

After reassembling the AC filter you have to:

  1. Start the AC on the fan mood for 30 minutes then you can choose the cooling option.
  2. Choose the temperature on auto mood.
  3. Close all the windows or doors inside the place.

Note:

1. You may directly call our contact center to get help about the issue.

2. Raise  Online Service Request through Your Service. Our team will contact you to check the issue. If the problem cannot be fixed they can discuss with you in booking a service visit by our trained engineers.

Thank you for your feedback!