How to Change the Call Background on My Samsung Galaxy Phone

Personalize your Samsung Galaxy phone's call experience by setting a photo or video as your call background. Learn how to customize call backgrounds for contacts on supported Galaxy devices.

You can easily change the call background on your Samsung Galaxy phone by selecting a photo or short video from your gallery. This feature is available on Galaxy devices running Android OS 11.0 and higher, allowing you to personalize your calling experience with custom visuals.

1. How to Set a Photo or Video as Your Call Background

Follow these steps to set a photo or video as the call background for specific contacts on your Samsung Galaxy phone:

1. Open the Phone app on your Galaxy device.
2. Go to the Contacts tab and select the contact for whom you want to set a custom call background.
3. Tap the three-dot menu (⋮) at the top-right corner of the screen.
4. Select Set as call background from the menu.
5. Choose a photo or video from your Gallery to use as the call background.
6. If using a video, ensure it is no longer than 15 seconds to meet the system requirements.
7. Confirm your selection to apply the new call background.

2. Additional Things to Check

When setting a call background, consider the following tips to ensure the best experience:

- Ensure the selected photo or video is high-quality and visually clear for optimal display during calls.

- If you choose a video, make sure it is under 15 seconds long and meets the file format requirements (e.g., MP4).

- You can also enable the option to use the video's audio as the ringtone for the selected contact.

3. Supported Samsung Galaxy Devices

This feature is compatible with the following Samsung Galaxy devices running Android OS 11.0 or later:

- Galaxy S24 series
- Galaxy S25 series
- Galaxy S26 series
- Galaxy Z Fold series
- Galaxy Z Flip series
- Galaxy A series (select models)

4. Why the Issue Happens

If you encounter issues while setting a call background, the following factors may be causing the problem:

- The selected media file may exceed the maximum allowed size or duration.

- Your device may not support the feature due to outdated software or hardware limitations.

- The contact information may not be properly saved in your phonebook, preventing customization options from appearing.

5. Related Samsung Support Topics

- How to free storage space on Samsung Galaxy devices

- How to use Smart Switch on Samsung Galaxy phones

- How to clear cache files on Samsung Galaxy devices