What to do if the battery of my new phone seems to be draining faster?
Before you try the recommendations below, be sure to check if your device's software and related apps are updated to the latest version. To update your mobile device's software, follow these steps:
Step 1. Go to Settings > Software update.
Step 2. Tap on Download and install.
Step 3. Follow the on-screen instructions.
Note: If you feel the device overheats, do not use it for a while and wait while the device cools.
- Actual battery lifespan varies by network environment, features and apps used, frequency of calls and messages, number of times charged, and many other factors.
- Find out more about the Galaxy Battery with Samsung Support.
- Device screenshots and menus may vary depending on the device model and software version.
- If you have any questions after verifying the above-mentioned, please call our contact center to get help with your inquiry. Our helpful agents will be there to help you.
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