How to request a Remote Management service for Samsung Smart TV?
Remote Support is a service that allows you to check on your TV remotely by calling or chatting with Samsung Care specialists. Our fully qualified specialists can remotely see your TV and deliver precise diagnostics using a network connection. To diagnose the problems, the specialists will connect to the TV through a secure server.
Remote Management services
Identify any possible TV problems you could be encountering.
Set the TV to your preferences. (Settings for the Smart Hub's picture, sound, etc.)
Your unique settings are backed up and restored.
Reset your TV to its original settings.
Put in the most recent firmware.
Set the Smart Hub's preferences.
Install and configure Smart Hub applications.
Optimal Audio and Visual Calibration
When using Remote Management, you might be concerned about the protection of your personal information because professionals will be peeking through your Smart TV. However, since Remote Support is so safe, there is no need to be concerned.
When you use the Remote Management service, a secure link is established between your device and the experts, and all of the information is stored on a Samsung server. Since no other entity has access to it, your information cannot be compromised.
Furthermore, not even Samsung is able to access your device. Samsung can establish a single session of remote access to your device. Samsung is unable to continue communicating once the connection has been shut off without the new PIN Code you provide.
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