What to do if your Samsung TV auto resets

Last Update date : 2024-01-09

If your Samsung TV keeps resetting itself, it could be due to a software or hardware issue. You can troubleshoot the problem by power cycling, updating the firmware, or performing a factory reset. If these don't work, you may need professional help from Samsung customer support or a technician.

Auto-restart and no picture are two common issues that can occur on Samsung TVs. Auto restart refers to the TV turning off and on by itself, while no picture means the screen is not displaying any images. Troubleshooting steps vary depending on the problem but may include power cycling, updating firmware, or checking cables.

Find the below steps:

1 While the TV is on, press and hold the Power button on the Samsung remote for about 5 seconds.
2 The TV will turn off. After a few moments, the Samsung logo will appear and the TV will turn on again.
3 Reset using the power plug.
4 With your TV turned on, unplug the power cord from the wall outlet.
5 Wait 30 seconds and then reconnect the power plug. Turn on your TV again using your remote.
6 If the TV still defective, then contact our support team.

Note: If you have any questions after verifying the above-mentioned solutions, please call our contact center to get help with your inquiry. Our helpful agents will be there to help you.

*The features mentioned can be available on specific models. Please refer to your user manual for more information.

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