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Buy the new Galaxy S26 Series today and trade in your old device to save up to AED 2,675.*

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Galaxy Watch5 Pro Bluetooth (45mm)

Black titanium
SM-R920NZKAMEA

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Galaxy Watch5 Pro Bluetooth (45mm)
Black titanium

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Reviews

Galaxy Watch5 Pro Bluetooth (45mm)

2.3

Recommended by 29% of customers.

Write a review
5 stars 22%
4 stars 3%
3 stars 16%
2 stars 6%
1 stars 53%
Features 2.2
Performance 2.6
Design 3.0
Value 2.2
AI review summary
  • The Samsung Galaxy Watch 5 Pro receives mixed reviews
  • Some praise its features, design, and battery life
  • Many express disappointment with the lack of key functionalities, such as eSIM support, ECG, and blood pressure monitoring, in certain regions
  • Reviewers feel the watch does not live up to its "Pro" branding
  • Concerns about the accuracy of health tracking, unreliable GPS, and poor battery performance
  • Customers in some markets are frustrated by the regional disparities in available features despite the high price
  • The watch has strengths but significant shortcomings that make it a mixed offering, especially for the price point
AI-generated from customer ratings & reviews, and may include incentivized reviews.

Reviews with images & videos

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Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.

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32 Reviews

Hamad 390
1 (9,999)

2022-08-15

Color : Black titanium
1 (9,999)
Samsung keeps ignoring the eSIM version in uae year after year or release the eSIM version few months before the next generation release. It's unacceptable that they release a watch and name it pro without having the option to make it pro. Shame! Did I mention the 2015 bezel?, keep the psychical rotating bezel or reduce the screen bezel, who even approved this design? No silver color? Dear Sammy, are you even trying? No seriously, are you?
Helpful?

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2022-09-27

Customer service.

Dear customer. Thank you for contacting Samsung Gulf support team. Kindly accept our sincere apologies again for the inconvenious and the experience that you're going through, we totally understand, and appreciate your feelings, and all your notes have been taken into consideration. Warm regards, Samsung Gulf support team.

Smartphoner
3 (9,999)

2022-08-13

Color : Black titanium
3 (9,999)
It's shameful not to have eSIM support in our region and miss the great capabilities to use the watch outdoors without having the phone around.
Helpful?

Features

3 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

3 (9,999)
Cuzza
1 (9,999)

2022-12-24

Color : Black titanium
1 (9,999)
Absolute rubbish..... worst watch I have ever bought. The battery life is terrible, if you actually want to use the watch and any apps you install get ready to recharge less than every 24 hours... oh yes, the charger is not a USB plug in but a Samsung connection , therefore, you have to buy a special charger. Don't buy this if you like to listen to music or podcasts whilst exercising. First, the only way possible is by signing upto third party apps like Spotify. Even then, it is very convoluted trying to add podcasts onto the watch to use whilst offline, way too hard. The GPS tracker is unreliable. If the screen turns off whilst exercising then the tracker appears to stop. Different days gives different distances for exactly the same run. If I could give this watch a zero I would...so disappointing.
Helpful?

Features

1 (9,999)

Performance

1 (9,999)

Design

2 (9,999)

Value

1 (9,999)
Response from Samsung:
2023-01-07

Samsung support

Your feedback is valuable to us, and has been taken into consideration. Please note that the actual battery life may vary depending on network environment, usage patterns and other factors. You may contact our channels for further assistance regarding the experience that you're going through. https://www.samsung.com/ae Thank you.

Altair
3 (9,999)

2022-08-10

Color : Black titanium
3 (9,999)
Great watch, but missing the eSim to work independently from the phone
Helpful?

Features

3 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

3 (9,999)
Sportsman
2 (9,999)

2022-08-29

Color : Black titanium
2 (9,999)
just an expensive un accurate Useless smartwatch I have been measuring hypertension with 99% way away from medical devices (medical device says 128/85 - watch says 160/100) that was after 2 calibrations. it counts a lot of un occurred steps. Batter life is big no nooooooooooooooooooooooo at that very high price
Helpful?

Features

1 (9,999)

Performance

1 (9,999)

Design

4 (9,999)

Value

2 (9,999)
Tarazan
1 (9,999)

2022-10-04

Color : Black titanium
1 (9,999)
No Esim option in UAE, poor battery performance, heart rate monitor is inconsistent. Save your time and effort and go with the other brands
Helpful?

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2022-10-05

Customer service.

Dear customer. We really appreciate your valuable feedback for us to improve our services more in the future. And we really apologize for any inconvenience that you've had, this is not the experience that we wanted you to have. Kindly note that the actual battery life varies by network environment, features and applications used, frequency of calls and messages, number of times charged, and many other factors. But, you may visit one of the authorized service centers for further check: https://www.samsung.com/ae/support/service-center/ Warm regards,

Lord
1 (9,999)

2022-08-15

Color : Black titanium
1 (9,999)
Even Huawei released the watch with esim on the releasing day, and you keep ignoring this in your new models, Why??? What's wrong with your designers and Engineers???
Helpful?

Features

3 (9,999)

Performance

3 (9,999)

Design

3 (9,999)

Value

2 (9,999)
Response from Samsung:
2022-09-27

Customer service.

Dear customer. Thank you for contacting Samsung Gulf support team. Kindly accept our sincere apologies again for the inconvenious and the experience that you're going through, we totally understand, and appreciate your feelings, and all your notes have been taken into consideration. Warm regards, Samsung Gulf support team.

AAbdulla
1 (9,999)

2022-09-18

Color : Gray titanium
1 (9,999)
Not worth it. Less features for the price. Rather buy huawei
Helpful?
Originally posted on Galaxy Watch5 Pro Bluetooth (45mm)(SM-R920NZTAMEA)

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2022-09-28

Customer service.

Dear customer. Thank you for contacting Samsung Gulf support team. Kindly accept our apologies for the experience that you're going through, but please clarify what's the issue exactly that you're facing with your watch device so that we can help in a better way. Warm regards, Samsung Gulf support team.

Bretlinn2
1 (9,999)

2022-09-24

Color : Black titanium
1 (9,999)
UAE is the land of all options. Why are we being treated lesser than other places by Samsung? Why can't we have the full features??!!!
Helpful?

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2022-09-27

Customer service.

Dear customer. Thank you for contacting Samsung Gulf support team. Kindly accept our sincere apologies for the experience that you're going through, but the specifications, and the features of the devices depend on the region mainly. For example Samsung pay app is supported in the UAE, but it's not supported in Qatar. This is a normal process depending on the region wise, but your kind note has been taken into consideration for the future improvements. Warm regards, Samsung Gulf support team.

Anonymous
5 (9,999)

2024-02-04

Color : Black titanium
5 (9,999)
best watch from Samsung ever classic watches have rottened over the years, the most stylish and powerful watch
[D] Alternative Text [D] Alternative Text
I recommended this product.
Helpful?
Originally posted on Samsung Pakistan
Cha7foon
1 (9,999)

2022-09-25

Color : Black titanium
1 (9,999)
Very disappointed not to have esim support Switching to IOS because of the lack of esim support in samsung watches
Helpful?

Features

1 (9,999)

Performance

2 (9,999)

Design

2 (9,999)

Value

2 (9,999)
Response from Samsung:
2022-09-26

Customer service.

Dear customer, Thank you for contacting Samsung Gulf support team, We would like to apologize regarding the experience that you're going through, but till now the watches don't support E-sim in the Gulf region, unfortunately. We hope that this feature will be available at the soonest possible time in the Gulf region as per your kind request. Warm regards, Samsung Gulf support team.

apple is better
1 (9,999)

2023-01-04

Color : Black titanium
1 (9,999)
it is so bad it is expensive for the features and the apple watch series 8 is better than it in everything
I recommended this product.
Helpful?

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2023-01-08

Samsung support

Your valuable feedback has been taken into consideration. You may contact our channels for further information and suggestions. https://www.samsung.com/ae/ Thank you.

yasinpadiyath
3 (9,999)

2022-12-17

Color : Black titanium
3 (9,999)
I always do a research on a number of products before selecting the best for purchase. And I chose to purchase Galaxy Watch 5 Pro. But as a user of a non Samsung smartphone I would request to provide access to at least all google services like the wallet & google pay. Else I am using the watch with just 50% of the features only. Please do this with your next update if possible.
I recommended this product.
Helpful?

Features

3 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

2 (9,999)
Samirov
1 (9,999)

2022-10-04

Color : Black titanium
1 (9,999)
Battery life not acceptable, not bright enough, esim not available, low volume when taking calls.
Helpful?

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2022-10-05

Customer service.

Dear customer. We really appreciate your valuable feedback for us to improve our services more in the future. And we really apologize for any inconvenience that you've had, this is not the experience that we wanted you to have. Kindly note that the actual battery life varies by network environment, features and applications used, frequency of calls and messages, number of times charged, and many other factors. You should make sure that your device is updated to the last software update. Also, reset the network settings from the device settings > General > Reset > Reset Network settings. CAUTION: This menu deletes all the network information such as Wi-Fi, Bluetooth. Otherwise, you should visit one of the authorized service centers for further check, https://www.samsung.com/ae/support/service-center/ Warm regards,

Zaydoon
5 (9,999)

2022-11-27

Color : Black titanium
5 (9,999)
perfect and big improvement, I miss the rotating buzzer the physical one
I recommended this product.
Helpful?

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Yousuf516149
1 (9,999)

2022-09-10

Color : Black titanium
1 (9,999)
ECG and Blood pressure not working due to my reigon although it was working for my old Galaxy s4 classic watch which is set for the same reigon!!!!
Helpful?

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2022-09-28

Customer service.

Dear customer. Thank you for contacting Samsung Gulf support team. Kindly note that ECG and blood pressure features may vary by country or region. Due to country restrictions in obtaining approval/registration as a medical device, ECG and blood pressure only work on watches and smartphones purchased in the countries where service is currently available (however, service may be restricted when users travel to non-service countries). Check out https://www.samsung.com/apps/samsung-health-monitor for more information and latest update on service countries. Also, the ECG and blood pressure features are available and supported in the Gulf region in the UAE only, it's not available in the other GCC countries. Warm regards, Samsung Gulf support team.

Anders
1 (9,999)

2022-09-06

Color : Black titanium
1 (9,999)
Give us e sim. We paid for it !!! Unbelievable.....
Helpful?

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2022-09-28

Customer service.

Dear customer. Thank you for contacting Samsung Gulf support team. All your notes and suggestions have been taken into consideration for the future updates, but right now the E-sim is not supported in the watches of the Gulf region, unfortunately. Warm regards, Samsung Gulf support team.

Kicks
2 (9,999)

2022-09-08

Color : Black titanium
2 (9,999)
Esim, Ecg, bp & temperature function are not allowed in saudi arabia even though that available in watch. Other brands are getting permission for activating these functions in their watch then why samsung like giant manufacturer can't. This will defenetly affect their sale.... 😔 otherwise specs and style are superb
Helpful?
Originally posted on Samsung Saudi Arabia
Techie
4 (9,999)

2023-03-21

Color : Black titanium
4 (9,999)
I just bought this watch. And i absolutely loved it but the battery life is extremely poor. Galaxy watch 4 classic has better battery life than this.
Helpful?

Features

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

3 (9,999)
KingJ
5 (9,999)

2023-11-15

Color : Gray titanium
5 (9,999)
Light weight (at times I forgot the watch is on my wrist). The strap is very easy to put on. Overall well improved functions, sensors, etc, and the best part, I get 5 days of battery life!
I recommended this product.
Helpful?
Originally posted on Galaxy Watch5 Pro Bluetooth (45mm)(SM-R920NZTAMEA)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
somthing
1 (9,999)

2022-08-13

Color : Black titanium
1 (9,999)
no bezel !!!!! also ECG and Blood PRESSURE and other features are missing in the middle east version !!! does not worth the hype at all .
Helpful?
Originally posted on Samsung Levant
LIJONJOY
3 (9,999)

2023-03-02

Color : Gray titanium
3 (9,999)
watch was good .nice features and elegant look but samsung health monitor and samsung pay is not available in bahrain ..really fed up..
I recommended this product.
Helpful?
Originally posted on Galaxy Watch5 Pro Bluetooth (45mm)(SM-R920NZTAMEA)

Features

2 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

2 (9,999)
Anonymous
5 (9,999)

2023-02-20

Color : Black titanium
5 (9,999)
Welcome back to me problem,must fast come do with me together...want comes next month ⁷date...so how to do it for the job done rights
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
OAM001
1 (9,999)

2022-09-05

Color : Black titanium
1 (9,999)
too many features are missing in MEA version..So far, the watch is less than expected.
Helpful?
Originally posted on Samsung Saudi Arabia
Faisal
1 (9,999)

2022-10-19

Color : Black titanium
1 (9,999)
I mean!! nothing has changed or upgraded I'm thinking to switch totally to Apple
Helpful?
Originally posted on Samsung Saudi Arabia
Ghanim
5 (9,999)

2022-08-10

Color : Black titanium
5 (9,999)
GREAT WATCH I WILL GONNA BUY IN SHA ALLAH. I Love Samsung, especially watches.
Helpful?
Originally posted on Samsung Saudi Arabia
oh6264
3 (9,999)

2022-08-13

Color : Black titanium
3 (9,999)
Great Watch, but still waiting ECG/BP on Galaxy Watch 4 in Pakistan Region
I recommended this product.
Helpful?
Originally posted on Samsung Pakistan
Soofi
1 (9,999)

2023-09-01

Color : Black titanium
1 (9,999)
Shameful samsung with watch and support in the region
Helpful?

Features

1 (9,999)

Performance

1 (9,999)

Design

3 (9,999)

Value

3 (9,999)
Response from Samsung:
2023-09-02

Samsung support

Your feedback is valuable to us. We understand that you need help for your Samsung product and we can help you surely. Please contact us (https://www.samsung.com/ae/support/contact/#contactinfo) or call us in our toll free numbers: - UAE (800-7267864) - Bahrain (8000-4726) - Oman (800-72627) - Qatar (800-2255) - Kuwait (183-2255) Our helpful agents are available for you from 8AM to 10PM GMT+4"

Galaxyuniverse
5 (9,999)

2024-01-22

Color : Black titanium
5 (9,999)
This is the best samarwatches I think in price range
Helpful?
Originally posted on Samsung Pakistan
Ghyhh
1 (9,999)

2023-06-28

Color : Black titanium
1 (9,999)
Helpful?

Features

2 (9,999)

Performance

2 (9,999)

Design

3 (9,999)

Value

2 (9,999)
Response from Samsung:
2023-07-12

Samsung support

Your feedback is very valuable to us and we really appreciate it to improve our services more in the future. And we really apologize for any inconvenience caused to you, this is not the experience that we wanted you to go through. However, you may contact our channels for further support and assistance. https://www.samsung.com/ae/

Nah You
1 (9,999)

2022-09-05

Color : Black titanium
1 (9,999)
Helpful?

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Ateeq
5 (9,999)

2022-08-30

Color : Black titanium
5 (9,999)
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

* Key feature may different from Key Spec

* Provided when GPX format route file is imported for hiking and cycling and route is set as target under Samsung Health settings.

* Intended for general wellness and fitness purposes only. Not intended for use in detection, diagnosis, treatment, monitoring or management of any medical condition or disease. Any health-related information accessed through the device and/or application should not be treated as medical advice. Users should seek any medical advice from a physician.

* Body composition is supported in Samsung Galaxy Watch4 series and later released Galaxy Watch models only.

* Availability may vary by country or region.

* Requires Samsung Health app version 6.22.1 or later.

* Requires Samsung Galaxy Phone with Android 8.0 and minimum 1.5GB RAM.

* The Galaxy Watch5 must be paired with a Galaxy mobile device.