Bespoke Jet Bot Combo™ Dampf
Gallery popup
Scanne den QR-Code mit deinem Smartphone und schaue das Produkt in 360° an.
Funktionen
Intelligente All-in-One-Reinigung mit Dampfreinigung
All-in-One Clean Station™ Steam+ mit Dampfreinigung
All-in-One Clean Station™ Steam+ mit intensiver Dampfreinigung
Herausragende Reinigungsleistung
- * Diese Funktion kann durch Größe und Form eines Objekts oder durch die Umgebungsbedingungen beeinflusst werden.
** Basierend auf internen Tests im Vergleich zum Modell Jet Bot VR8000 mit einem herkömmlichen LiDAR-Sensor. Scannt 360° über eine Entfernung von 5 cm bis zu 8 m.
4 verschiedene Reinigungsmodi
Smart Control
Überwache den Reinigungsfortschritt in Echtzeit
Live-Reinigungsbericht
Überprüfe den Fortschritt und den Status deines Bespoke Jet Bot Combo™ in Echtzeit mit der SmartThings-App*. Mit dem Live-Reinigungsbericht kannst du die Bewegungen deines Saug- und Wischroboters auf der Karte sehen. Du kannst zudem überprüfen, wo er schon gereinigt hat und die Reinigung unterbrechen oder beenden. Außerdem wird ein Bericht erstellt, in dem du die Reinigungshistorie sowie eventuelle Fehler und die Gründe dafür einsehen kannst.
* Verfügbar auf Android- und iOS-Geräten. Eine WLAN-Verbindung und ein Samsung Konto sind erforderlich.
* Verfügbar auf Android- und iOS-Geräten. Eine WLAN-Verbindung und ein Samsung Konto sind erforderlich.
Jederzeit und von überall aus fernsteuern
Sprachsteuerung (mobil)Reinige dein Zuhause nur mit deiner Stimme – egal, wo du bist! Mit dem dem Spracherkennungsassistenzdienst Samsung Bixby* auf deinem Smartphone kannst du die Reinigung starten und stoppen, die Funktionen des Roboters einstellen und vieles mehr**. Solange der Bespoke Jet Bot Combo™ mit dem WLAN verbunden ist, kannst du ihm sagen, was er tun soll.
* Bixby ist der Sprachassistenzdienst für das Internet der Dinge (IoT) von Samsung. Die Verfügbarkeit des Bixby-Dienstes kann je nach Land variieren. Bixby erkennt ausgewählte Sprachen und bestimmte Akzente/Dialekte, einschließlich Koreanisch, Englisch (US/GB/IN), Spanisch (MX/ES), Deutsch, Französisch, Italienisch und Portugiesisch (BR). Die Benutzeroberfläche kann sich je nach Gerät ändern und unterscheiden. Die Verfügbarkeit von Bixby-Funktionen und Inhaltsanbietern kann je nach Land/Betreiber/Sprache/Gerätemodell/OS-Version variieren. Eine Anmeldung beim Samsung Konto und eine Netzwerkverbindung (WLAN oder Datennetzwerk) sind erforderlich.** Verfügbar auf Android- und iOS-Geräten. Eine WLAN-Verbindung und ein Samsung Konto sind erforderlich.
Wirksamer Schutz
Zertifizierte IoT-Sicherheit
Wische und sauge, ohne dir Gedanken über mögliche Bedrohungen zu machen. Mit der Knox-Technologie von Samsung ausgezeichnet, sind Software und Benutzerdaten deines Bespoke Jet Bot Combo™ gut geschützt und können nicht von unbefugten Benutzer*innen eingesehen oder weitergegeben werden.
Im Lieferumfang enthalten
Spezifikationen
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Staubaufnahmekapazität
0.25 L
-
Max. Stromverbrauch
70 W
-
Gewicht Gerät
4.8 kg
-
Abmessungen Gerät (B x H x T)
359 x 100 x 364 mm
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Gewicht netto
18.8 kg
-
Abmessungen netto (B x H x T)
444 x 547 x 510 mm
-
Tasten
Touch
-
Hauptfarbe
Satin Greige
-
Farbe
Satin Greige
-
Digitaler Inverter Motor
Ja
-
Tasten
Touch
-
LiDAR Sensor
dToF LiDAR-Sensor
-
Anti-Cliff
Ja
-
Max. Leistungsaufnahme
70 W
-
Max. Saugleistung
6000 Pa
-
Max. Laufzeit
180 min
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Saugleistung
5 W
-
Geräuschpegel
74 dBA
-
Displaytyp
LED
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Akkutyp
Li-ion
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Volt
14.4 V
-
Aufladezeit
300 min
-
Ladestation
Clean Station Steam+
-
Abluftfilter
Feinstaubfilter
-
Motorfilter
Ja
-
Hauptbürste 1
Hochleistungsbürste
-
Seite
1 EA
-
Mikrofaser Mop
2 EA
-
Anzahl der Reinigungsstufen
4
-
Typ
ohne Behälter
-
Staubaufnahmekapazität
0.25 L
-
Fassungsvermögen des Wassertanks
0.1 L
-
Leistung
1200 W
-
Staubbehälter
1 EA
-
Voltage, Hz
220-240 V~, 50-60 Hz
-
Fassungsvermögen Staubbehälter
2.5 L
-
Auto-Wash
Ja
-
Abmessungen (B x H x T)
444 x 547 x 510 mm
-
Steam Sanitization
Ja
-
Auto-Dry
Ja
-
Filtration Rate
99.999 %
-
Gewicht
14 kg
-
Automatische Wassernachfüllung
Ja
-
Fassungsvermögen des Frischwassertanks
4 L
-
Fassungsvermögen des Schmutzwassertanks
3.6 L
-
SmartThings App Support
Ja
-
Bixby, Alexa, Google Assistant Support
Ja
-
Live Cleaning Report
Ja
-
Select & Go
Ja
-
Mapping
Ja
-
No go Zone
Ja
-
Voice Guide
Ja
-
Zeitliche Programmierung
Ja
-
Voice Control
Ja
-
Steuerung der Wasserdurchflussgeschwindigkeit
Ja
-
Wi-fi Control
Ja
-
Intelligent Power Control
Ja
-
Mop Lifting
10 mm
-
Auswaschbarer Staubbehälter
Ja
-
Automatisches Aufladen
Ja
-
Abmessungen Gerät (B x H x T)
359 x 100 x 364 mm
-
Abmessungen netto (B x H x T)
444 x 547 x 510 mm
-
Abmessungen Verpackung (T x B x H)
518 x 480 x 627 mm
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Gewicht Gerät
4.8 kg
-
Gewicht netto
18.8 kg
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Gewicht inkl. Verpackung
23.0 kg
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Security Update Period (At least 5 years from launch of product)
31. Dezember 2029
Bewertungen
Bespoke Jet Bot Combo™ Dampf
- Das Roboterstaubsaugermodell bietet eine intelligente Navigation und effektive Reinigung auf verschiedenen Bodentypen
- Viele Nutzer finden es eine hilfreiche und zeitsparende Ergänzung, insbesondere für Haushalte mit Haustieren
- Einige berichten jedoch von Problemen bei der Reinigungsleistung an Kanten und Ecken sowie Bedenken hinsichtlich der Bauqualität und Haltbarkeit, da einige Geräte schnell ausfallen
- Auch die App und der Kundensupport scheinen für manche Nutzer problematisch zu sein
Bewertungen mit Bildern und Videos
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Die Sortierung nach Relevanz zeigt die besten Bewertungen ganz oben an. Wir berücksichtigen Dinge wie Nützlichkeitsstimmen, neueste Bewertungen, Bilder und andere Merkmale, die Leser in ihren Bewertungen suchen.
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757 Bewertungen
2026-04-04
Samsung
Hello MaliRania Thank you for your feedback. We’re sorry that your device started having issues so soon after purchase and that scheduling a repair appointment has been so difficult. This does not meet our standards for product quality or customer service. Please contact our customer service team via the chat feature on our website so we can resolve this issue as quickly as possible.
2026-04-18
Newark New Jersey
Samsung
Hi Paul, relying on tech throughout your home comes with certain expectations, so it’s understandable to feel disappointed when something doesn’t hold up as expected. Keeping the vacuum lightly used, as shown by the original dust bag, reflects the care you’ve put into using it the right way and maintaining it over time. We’d like to review this further, verify your details, and advise on the next steps. Please reference 1152421698 when reaching out through the options below to help streamline assistance. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Samsung values your continued support. Khristine Samsung Care
2026-03-03
2026-02-05
2025-12-01
2025-11-25
SEA Care
Hi GregCPS, Thank you for bringing this to our attention. Let us help. To check the availability and compatibility of the vacuum's battery, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday. Should you have other query, feel free to connect with us through the following platform. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please provide us with this reference number (1151423144) when you message us so our team can retrieve your information. Thank you. -Kimberly
2025-10-13
Raleigh, nc
SEA Care
JayZack, sharing your experience using the Jetbot matters. Allow us to help. Here is a guide to help you if your JetBot is not charging. Jet Bot will not charge https://www.samsung.com/us/support/troubleshoot/TSG10002358/ Please refer to your user manual for more details if the JetBot is not cleaning the assigned area. Turn to page 45, "The map which the Jet Bot has created is different from the saved map and the map is also drawn askew." User Manual https://downloadcenter.samsung.com/content/UM/202312/20231214123813978/O-DJ68-00846B-04_IB_VR9500_AA_EN_231211.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1151013064) to help our team pull up your information. Have a great day. ^Camille
2025-10-13
Samsung
We're absolutely delighted to hear that you decided to treat yourself to the fantastic Samsung Jet Bot, and that you love it! It's such an excellent little machine, and it will save you hours and hours in your daily household chores. It's brilliant to know that you found the set up to be easy, and that you're enjoying things such as the voice guidance - this is such a handy feature to have. The powerful motor adjusts suction power based on the floor type, which saves you energy, and the high-efficiency brush effectively cleans both carpets and hard floors. Many thanks for sharing your five star review! ^EW at Samsung Support
2025-07-24
Scotland
Samsung
We are disheartened to see that you have faced damage to your Jet Bot. This is not how we expect our products to perform like as we use high standard materials to make our products. If you have endured physical damage, then your warranty will be void as this is not covered by the warranty which is in the Terms and Conditions. Your feedback is greatly appreciated, and we'll take this on board to help improve our products and services in the future! ^LB at Samsung Support
2025-07-17
CX
We're delighted to see how much you are enjoying your Jet Bot Robot Vacuum Cleaner, Ryan! With a whopping 60W suction power, this vacuum allows you to keep your home perfect clean with ease, even if your furry friends have left their mark. While you can keep up to date with it through the SmartThings app, it's also happy to just get on with it. You'll be loving this vacuum for years to come! ^SK at Samsung Support
2025-06-15
2025-06-13
CX
We want to make sure that you're able to enjoy all the amazing features of your Jet Bot Vacuum Cleaner, so if you do require some assistance connecting it to the Smart Things app then our Customer Support team would be happy to help. You can find details for the different ways to contact them, plus their opening times, by following this link: https://bit.ly/HelpandContact ^DB at Samsung Support
2025-06-12
2025-05-29
2025-04-05
Suffolk
2025-03-25
2025-03-22
CX
We're delighted to see how much you are loving the quality of your Jet Bot Robot Vacuum Cleaner, Ian! We use only the top quality materials and workmanship when creating our appliances, and it shows in the premium experience our users receive. It's lovely that you enjoyed your previous Jet Bot so much that you bought another, and we're sure that you will enjoy a lengthy and reliable service from your new model! ^SK at Samsung Support
2025-03-10
Houston, Texas
SEA Care
Juma, we all know the vacuum plays a major role in providing convenience in every household. Let's get the help you need. Please see the link to your user manual for what you must do if the Jet Bot Al gets stuck and does not clean well. Turn to page 44, "The Jet Bot has stopped during cleaning and page 45, "Jet Bot does not clean some places." Manual https://downloadcenter.samsung.com/content/UM/202312/20231214123813978/O-DJ68-00846B-04_IB_VR9500_AA_EN_231211.pdf I have also shared this link for more details. Jet Bot robot vacuum mapping and pattern cleaning FAQs https://www.samsung.com/us/support/answer/ANS10002355/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148587754) to help our team pull up your information. Have a great day. ^Camille
2025-03-10
FL
2025-03-10
SEA Care
Hi there, We appreciate you sharing your experience with the appliance. Please see page 44 for some troubleshooting steps to help the unit return to the docking station (The Jet Bot cannot find the Clean Station). Manual https://downloadcenter.samsung.com/content/UM/202312/20231214123813978/O-DJ68-00846B-04_IB_VR9500_AA_EN_231211.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148570215) to help our team gather your information. Have a great day. ^Charles
2025-03-10
Wylie, Texas
2025-03-05
Anderson, South Carolina
2025-03-05
Mechanicsburg
2025-03-04
CX
Thank you for taking the time to review the Jet Bot+ Robot Vacuum Cleaner, Olli. We pride ourselves on creating appliances that exceed our customers expectations, and we regret to see this has not been the case for you on this occasion. We'd love to help with the issues you mentioned. We have a whole host of different options to get in touch, you can see them all (as well as their associated operating hours) on our Contact Us page: https://www.samsung.com/uk/support/contact/ ^CH at Samsung Support
2025-03-04
Los Angelos CA
2025-03-02
Panama City, Fl
SEA Care
Hi there, We understand the importance of the sensors need to work properly. Please see page 43 of the manual for some troubleshooting steps to help improve the performance of the sensors. Manual https://downloadcenter.samsung.com/content/UM/202312/20231214123813978/O-DJ68-00846B-04_IB_VR9500_AA_EN_231211.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148527426) to help our team gather your information. Have a great day. ^Charles
2025-03-02
2025-02-21
Minnesota
SEA Care
Hi Lorie, We understand that your experience with the jet bot has been less than ideal. We would love to speak with you and provide the best assistance with your unit. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1148519260) to help our team pull up your information when you message us. Thank you. -Kimberly
2025-02-19
Ireland
2025-02-11
Auburn, AL
2025-02-10
2025-02-07
Reading UK
2025-02-07
Liverpool
2025-02-01
VA
SEA Care
Hi there, We know the importance of having a reliable appliance. All we want is to assist you. We have provided a link below that explains why the Jet Bot may not complete the area it needs to clean. Please scroll down to the section "Why does the vacuum clean the same area repeatedly or leave an area unfinished?" Jet Bot robot vacuum mapping and pattern cleaning FAQs https://www.samsung.com/us/support/answer/ANS10002355/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1148318568) to help our team pull up your information when you message us. Thank you. -Kimberly
2025-01-30
2025-01-11
Woking, Surrey
CX
Thank you very much for letting us know how pleased you are with your new Jet Bot, Piotr! Thanks to the user-friendly app you can set up your new vacuum, allocate zones and schedules within your home ensuring your floor remains vacuumed at all times! With our incredible five-year extended warranty, you also enjoy peace of mind for the future! ^CR at Samsung Support
2025-01-09
Inverness,Scotland
2025-01-09
VA
Samsung Care
Greetings, We appreciate you sharing your sentiments about the experience you had with your Samsung vacuum. Let us assist you. We want to speak with you more about this experience and determine what steps can be taken to help with your Samsung vacuum. Please feel free to contact us via the options below, as we look forward to assisting you as best we can. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1148116369, which will help our team pull up your information. ^Rainly
2025-01-05
London
2025-01-05
London
CX
Thank you for your extensive feedback regarding your Jet Bot+ Robot Vacuum Cleaner, Michal, as we're sure many customers will find it useful. It is great to see that you are loving quite a few aspects of it, such as how well it performs, and how the battery will keep it running whenever you need it. It's simple to set up and get going, and the plethora of available options give it plenty of versatility to perform deep cleans. Thanks to how it can move over simple obstacles, and how it automatically empties its own bin means that you won't have to attend to it as often. We do regret seeing that you're not getting the performance levels that you were expecting on all surfaces, and that you are unable to control it in ways that you'd like to. We're happy to take on board your feedback regarding how the JetBot+ works with it's docking station, so that we can keep on improving everything that we release. ^DB at Samsung Support
2024-12-23
Oregon
Samsung Care
Hi Toti, It must be frustrating to deal with the error message from your Jetbot Vacuum. We are here to assist. I have shared a Samsung link below to help with your experience. POWERbot information and error codes: https://www.samsung.com/us/support/troubleshooting/TSG01001935/#powerbot-displays-a-code Should you need more assistance with your vacuum, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147996941 to help our team pull up your information. Leo
2024-12-23
2024-12-19
2024-12-03
Samsung Care
Hello, We know the disappointment about the vacuum's cleaning time. Let us help. As you use the vacuum over some time, the battery charging time and usage time decrease. In this case, contact a service center and replace it with a new battery. You may also visit samsungparts.com. Should you need further assistance in replacing the battery, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147816070) to help our team pull up your information when you message us. Thank you. -Angelica
2024-12-01
2024-11-23
Samsung Care
Greetings, We understand how important it is to have a reliable appliance at home. Let us help. Here is a link for troubleshooting steps for your vacuum that gets stuck; kindly click the embedded words. Jetbot Mop is not cleaning properly. https://www.samsung.com/us/support/troubleshooting/TSG01207761/ If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147733607) to help our team pull up your information when you message us. Thank you. -Ricardo
2024-11-23
Washington DC
2024-11-21
CX
We are pleased to see you are enjoying your new Samsung Jet Bot Robot Vacuum Cleaner! With the exceptional LiDAR sensor, this clever machine calculates its location accurately and optimises its path. Not only that, with the upgraded Wi-Fi control, you can control your vacuum cleaner anytime, anywhere thanks to Wi-Fi control! We would love for those four-stars to go to an incredible five-stars, which we know will happen! If you have any questions on how to make the most out of this stunning device, our helpful Support Team are on hand to help. You can find their contact details and opening hours here: https://spr.ly/6422sAity ^LB at Samsung Support
2024-11-11
Duluth GA
2024-11-09
Georgia
Samsung Care
Hi Kevin, We understand how you feel regarding this vacuum. We are here to assist you in any way possible. We would like to speak to you directly to provide options and see how we can effectively assist you. Please feel free to get back to us the soonest via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147663449), to help our team pull up your information. Have a great day! ^Rodel
2024-10-25
Liverpool
2024-10-19
Houston TX
2024-10-19
Michigan
2024-10-18
Bogotá
2024-10-12
Peoria, AZ
2024-09-30
Scotland
CX
We are sorry to hear that your Samsung Jet Bot™ Robot Vacuum Cleaner has stopped working again. We want you to be enjoying this masterclass machine, which is why we recommend speaking to our helpful and speedy Technical Support Team who will get your vacuum cleaner working again for you. Here are their contact details and opening hours: https://spr.ly/6423U2IvV ^LB at Samsung Support
2024-09-26
Albuquerque, NM
SEA Care
Hi there, Brand-new appliances can be challenging to use. Let us get the vacuum working efficiently. Please follow the steps in "Using the Jet Bot" section on pages 20-24 of the user's manual to help you set up the vacuum before operating it. Manual https://downloadcenter.samsung.com/content/UM/202312/20231214125905756/O-DJ68-00858B-04_IB_VR8500_AA_EN_231211.pdf Also, here is a link if the jet bot do not automatically return to its docking station. Docking station positioning for Samsung Jet Bot. https://www.samsung.com/us/support/answer/ANS10002351/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147562181 to help our team pull up your information. Have a great day. ^Aloe
2024-09-10
2024-09-05
Chicago, IL
SEA Care
We care about your vacuum's betterment, Leo Pallos. We are here to help you. Please refer to pages 17-19 of the vacuum's manual if the recharging does not work. Please see "Charging the Jet Bot, the Clean Station's installation status, and charge the Jet Bot manually for the following conditions" and page 38 under "Installation (See note third bullet) and Charging (second bullet): https://downloadcenter.samsung.com/content/UM/202312/20231214125905756/O-DJ68-00858B-04_IB_VR8500_AA_EN_231211.pdf Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1147506282, to help our team pull up your information when you message us. Have a great day. -John
2024-09-05
ranchocucamonga CA
2024-09-05
Fairfax, Virginia
SEA Care
Hi there, We understand how you feel about not being able to maximize the camera features of your robot vacuum. We want to speak with you directly to confirm the severity of why this function was disabled. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1147504442, to help our team pull up your information when you message us. Have a great day. -John
2024-09-03
2024-09-01
CX
Thank you very much, Arazz! W are pleased that you are getting along nicely with your new Jet Bot thanks to its super easy set up and controls, along with all its incredible features! Enjoy! ^CR at Samsung Support
2024-08-22
Houston TX
SEA Care
Hi Davidibegbulem, We know how crucial a working appliance is at home. Let us assist you with your vacuum. To help you with your vacuum that is not charging, please visit the link below and follow the steps. Jet Bot will not charge https://www.samsung.com/us/support/troubleshoot/TSG10002358/#:~:text=Turn%20on%20the%20Jet%20Bot,vacuum%20until%20it%20turns%20on Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1147468863) to help our team pull up your information when you message us. Thank you. -Kimberly
2024-08-21
2024-08-20
2024-08-19
CX
Thank you for your wonderful five-star review! It is a joy to see how impressed you are with the smart and powerful performance of your new Jet Bot! This incredible vacuum will serve your home well for years to come! ^CR at Samsung Support
2024-08-09
SEA Care
Hello Siddharth, We understand your frustration about your Jet Bot. To help you is all we wanted. Below is a link with steps to help determine why your Jet bot is not charging. Jet Bot will not charge https://www.samsung.com/us/support/troubleshoot/TSG10002358/ We'd love to speak to you to provide more assistance. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1147431317) to help our team pull up your information when you message us. Thank you. -Kimberly
2024-08-05
Ennis
CX
Thank you for letting us know how much you are enjoying the Jet Bot, Calum! With automated vacuuming, you can concentrate on yourself, and not the housework! ^CR at Samsung Support
2024-08-01
West London
CX
Thank you so much for your lovely review, Fili & Si! It is an absolute pleasure to read how much of a positive impact this Jet Bot has had on your day-to-day lives! With a bustling household, including two small children, every little helps! So, thanks to automated vacuuming, as well as self-cleaning and powerful suction, it's no wonder you're loving this incredible appliance so much! ^CR at Samsung Support
2024-07-29
london
2024-07-28
Samsung UK Reviews Team
Thank you for your stellar review, NI! We're delighted to read you're enjoying the incredible suction power delivered by our Jet Bot vacuum for perfect cleaning results each time, and the amazing app functionality makes it a breeze to operate! It's wonderful to hear it was love at first sight! ^AP at Samsung Support
2024-07-28
san antonio texas
2024-07-28
Orange County New York
2024-07-27
Samsung UK Reviews Team
Your Jet Bot vacuum cleaner will take the chore out of keeping your entire household debris free. The quick way in which it charges means that it is always ready when you need it, and the solid connection to your smartphone makes it easy to program for any task. ^DB at Samsung Support
2024-07-27
Mayo Ireland
Samsung UK Reviews Team
Thank you for your review, Harvery! We are delighted to see how much you are loving the convenience and performance of your new Jet Bot. This powerful vacuum will ensure spotless floors with little to no effort from anyone in your household. Definitely win-win! ^CR at Samsung Support
2024-07-23
Florida
2024-07-23
NC
SEA Care
Hi there, The vacuum plays a significant role in providing convenience in every household. Let's get the information you need to ensure your Jet Bot is in top condition. Please check the link below and see page 44 (Suction power is weak) for the best actions to take if you are having trouble with the Jet Bot's suction. User manual: https://downloadcenter.samsung.com/content/UM/202312/20231214125905756/O-DJ68-00858B-04_IB_VR8500_AA_EN_231211.pdf Should you need more assistance with the vacuum, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147374092) to help our team pull up your information when you message us. Have a great day. -Ernest-
2024-07-23
SEA Care
Hi there, The vacuum plays a significant role in providing convenience in every household. Let's get the information you need to ensure your Jet Bot is in top condition. Please check the link below and see page 44 (Suction power is weak) for the best actions to take if you are having trouble with the Jet Bot's suction. User manual: https://downloadcenter.samsung.com/content/UM/202312/20231214125905756/O-DJ68-00858B-04_IB_VR8500_AA_EN_231211.pdf Should you need more assistance with the vacuum, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147374092) to help our team pull up your information when you message us. Have a great day. -Ernest-
2024-07-23
Round Rock, Texas
2024-07-23
Tulsa Oklahoma
2024-07-20
Dorset
Samsung UK Reviews Team
Thank you for sharing your excellent experience with our Jet Bot Vacuum Cleaner, Natalie! We're thrilled to read you've been wowed by the ease of use and emptying, as well as the incredible cleaning performance and quiet operation! Plus, with notifications, you'll always be informed when you're cleaning companion needs a hand, so that the cleaning routine isn't interrupted! ^AP at Samsung Support
2024-07-14
Samsung UK Reviews Team
Thanks for the awesome review, Aga! We're thrilled to see how much you are loving your new Jet Bot, especially thanks to how easy it is to use with the app, and of course it's quiet operation. This wonderful vacuum will keep your house tidy without you having to lift a finger or be disturbed during your day! ^CR at Samsung Support
2024-07-11
2024-07-11
2024-07-11
Samsung Care
Hi Karthic Dasari, I understand how frustrating it can be when your vacuum doesn't consistently perform, especially when it does such a great job when it works. We are here to provide assistance. I have shared some steps/frequent maintenance below you can take to have a more consistent performance. 1. Clean the Sensors: Dust and debris can obstruct sensors. Use a soft, dry cloth or a brush to gently clean the sensors. 2. Check for Blockages: Inspect the vacuum’s hose, filters, and brush roll for blockages that might affect sensor performance. Clear any debris you find. 3. Reset the Vacuum: I have shared this model's user manual link below. Please turn to page 49 for steps to take to reset the vacuum. https://downloadcenter.samsung.com/content/UM/202312/20231214125905756/O-DJ68-00858B-04_IB_VR8500_AA_EN_231211.pdf 4. Update Firmware: Visit the user manual link shared earlier and turn to pages 34 - 35 to register the vacuum so it automatically updates its software. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147324996 to help our team pull up your information. Leo
2024-07-11
Salt Lake City, UT
Samsung Care
Hi Fumar, We know how disappointing it is to have a vacuum that doesn't work as expected. Let us extend our help. I have shared the model's user manual link below for the steps if the vacuum doesn't clean some of the places on page 45. https://downloadcenter.samsung.com/content/UM/202312/20231214125905756/O-DJ68-00858B-04_IB_VR8500_AA_EN_231211.pdf If, after following the steps, the issue persists, we highly suggest contacting us directly. Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147324984, which will help our team pull up your information. ^Rainly
2024-07-04
Scarborough
Samsung UK Reviews Team
Thank you for your five-star review, Katheryn! We're delighted to hear that our Jet Bot Vacuum has made such as positive impact on your daily cleaning routine, and that it's cleaning your furry friend's hair with ease on all floor surfaces! Plus, the upkeep is a breeze with the ease of emptying and cleaning! ^AP at Samsung Support
2024-07-03
London
Samsung UK Reviews Team
Thank you for this stellar review about your amazing Samsung Jet Bot™ AI+ Robot Vacuum Cleaner! This masterpiece of technology comes with a consistent suction power and innovative AI technology and features, which ensure your home is always clean effortlessly for a full premium experience! ^CL at Samsung Support
2024-06-24
Belfast, UK
2024-06-22
Bailiebourough
Samsung UK Reviews Team
Thank you for taking the time to share with us this stellar review about your new and incredible Samsung Jet Bot™ AI+ Robot Vacuum Cleaner! We are thrilled to read that, no matter the floor it is used on, this brilliant Jet Bot leaves nothing but sparkling cleanliness behind, picking up any type of dirt thanks to its Intelligent Power Control technology. Not only that, but it also cleans in full automation, by tracking your home and leaving no space untouched, with its Wi-Fi Control also letting you move it as you like from the SmartThings app. It is also great that you are impressed by its long-lasting battery, which is more than enough to clean your entire home, and that you also like its quiet operation. Still, we appreciate that you still see some room for improvement, specifically because you wished for the Jet Bot to be able to fit under lower furniture, and we will certainly make sure to pass this valuable feedback along. In the meantime, this fantastic device will make a positive difference in your home every day. ^CL at Samsung Support
2024-06-19
Nottingham
Samsung UK Reviews Team
We are delighted to read that, after an easy set-up, and after using it only once, you are impressed by the superb cleaning technology of your Samsung Jet Bot™ Robot Vacuum Cleaner, Juliar! This smart product will keep your house sparkling clean with its full automation and impressive performance. Enjoy! ^CL at Samsung Support
2024-06-17
Hemel Hempstead
Samsung UK Reviews Team
Thank you for the five-star review of your new Jet Bot! We are over the moon to see how pleased you are with the speedy performance of your new robot vacuum! Plus, thanks to the clean station, you can leave vacuum to do its job for months, without worrying about emptying or cleaning! Enjoy! ^CR at Samsung Support
2024-06-12
West Midlands
Samsung UK Reviews Team
Thank you for sharing with us this stellar review about your fantastic Samsung Jet Bot™+ Robot Vacuum Cleaner with Auto Empty CleanStation, Nina! We are thrilled to read that, after a bit of initial uncertainty, you decided to get this incredibly smart product, and that you were immediately astonished with the results. As you mentioned, this brilliant piece of technology is incredibly quiet while it works diligently and tirelessly to keep every surface sparkling clean for your own benefit and completely effortlessly. You can make the most of the advanced technologies of the Samsung Jet Bot™ to have a spotless home in full automation! ^CL at Samsung Support
2024-06-11
Samsung UK Reviews Team
Thank you, Mark! That is exactly our aim when developing this incredible, smart Jet Bot! With powerful suction and automation, you can enjoy a clean floor, with no effort, leaving you more time to enjoy you day! ^CR at Samsung Support
2024-06-11
Samsung UK Reviews Team
Thank you for your fab review! It is wonderful to see how happy you are with your new Jet Bot! Thanks to its powerful suction, user-friendly controls and quiet operation, you can sit back, relax, and let this incredible bot do its job! ^CR at Samsung Support
2024-06-09
Alabama
2024-06-09
Tampa, FL
2024-06-06
Detroit
2024-06-05
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