Bespoke Jet Bot Combo™ Dampf

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Funktionen

Intelligente All-in-One-Reinigung mit Dampfreinigung

All-in-One Clean Station™ Steam+ mit Dampfreinigung

Deine Wischpads – einfach hygienisch

All-in-One Clean Station™ Steam+ mit Dampfreinigung

Einfach effektiv und hygienisch reinigen: Die Clean Station™ Steam+ wäscht deine Wischpads automatisch bei hoher Temperatur* mit Dampf und Wasser, desinfiziert sie mit Dampf** und trocknet sie mit 55 °C heißer Luft***. Außerdem entleert sie den Staubbehälter****, füllt den Wassertank auf und lädt den Akku wieder auf.

* Der Dampf und das Wasser sind zwischen 50 °C und 60 °C heiß.
** Der Dampf ist 100 °C heiß.
*** Die Luft ist zwischen 50 °C bis 60 ℃ heiß.
**** Die tatsächliche Entleerung hängt von der individuellen Nutzung und den Umgebungsfaktoren ab.

Schmutzige Wischpads? Kein Problem!

Waschen bei hoher Temperatur*

Stelle sicher, dass deine Wischpads stets hygienisch sauber und einsatzbereit sind. Du kannst den Bespoke Jet Bot Combo™ so einstellen, dass er zu einer bestimmten Zeit oder nach der Reinigung eines bestimmten Bereichs zur Clean Station™ Steam+ zurückkehrt. Dann wäscht er die Wischpads bei hoher Temperatur* mit Dampf und Wasser, wodurch hartnäckiger Schmutz entfernt wird.

* Der Dampf und das Wasser sind zwischen 50 °C und 60 °C heiß.

Eine hygienische Nutzung ist dir sicher

Dampfreinigung

Halte deine Wischpads mit der Dampfreinigung stets hygienisch sauber und geruchsfrei. Wenn der Bespoke Jet Bot Combo™ nach dem Wischen zur Clean Station™ Steam+ zurückkehrt, werden die Wischpads mit heißem Wasser, das durch Hochtemperatur-Dampf* erhitzt wird, gewaschen. Daraufhin werden sie mit Dampf besprüht. Dieser reduziert 99,99 % der schädlichen Bakterien**, um Geruchsbildung zu vermeiden und eine hygienische Nutzung sicherzustellen.

* Der Dampf ist 100 °C heiß.
** Basierend auf Tests von Intertek mit dem „Wash the Mop“-Zyklus. Eliminiert 99,99 % der Bakterienarten Staphylococcus aureus, Escherichia coli und Pseudomonas aeruginosa. Wird in den USA nicht unterstützt. Die Ergebnisse können je nach den tatsächlichen Nutzungsbedingungen variieren.

Praktisches Trocknen

Heißlufttrocknung

Dank der Heißlufttrocknung sind deine Wischpads im Handumdrehen wieder trocken und sauber. Nachdem der Bespoke Jet Bot Combo™ mit dem Wischen fertig ist, trocknet er die nassen Wischpads und die Wischplatte mit 55 °C* heißer Luft. Innerhalb von 2 Stunden minimiert sich die Restfeuchtigkeit der Wischpads auf unter 5 %**, sodass sie wieder einsatzbereit sind.

* Die Luft ist zwischen 50 °C und 60 °C heiß.
** Basierend auf internen Tests. Berechnet durch Messung und Vergleich des Gewichts der benutzten Wischpads vor und nach dem Trocknen für 120 Minuten. Die Ergebnisse können je nach den tatsächlichen Nutzungsbedingungen variieren.

Einfach hygienischer entstauben

Automatische Entleerung des Staubbehälters

Genieße wochenlang ein sauberes Zuhause, ohne den Staubbehälter alle 2-3 Monate selbst entleeren zu müssen*. Nach der Reinigung oder wenn der Staubbehälter voll ist, kehrt der Bespoke Jet Bot Combo™ automatisch zur Clean Station™ Steam+ zurück, die den Staubbehälter mit Hilfe der „Air Pulse“-Technologie automatisch entleert**. Schließlich nimmt der Feinstaubfilter eines mehrstufigen Filtersystems bis zu 99,999 %*** des Feinstaubs auf.

* Kann je nach tatsächlicher Staubmenge in der häuslichen Umgebung variieren.
** Ergebnisse können je nach individueller Nutzung variieren. Partikel wie Staub und Haare, die sich im Inneren des Staubbehälters oder Filters festgesetzt haben, können möglicherweise nicht in einem einzigen Zyklus entfernt werden.
*** Basierend auf internen Tests im „Max“-Modus in Übereinstimmung mit der Norm IEC 62885-2, 5.14. Die Ergebnisse können je nach den derzeitigen Bedingungen zuhause variieren.

Non-Stop-Wischen mit genügend Wasser

Auto Refill

Wische ruhig weiter, ohne dass dir das Wasser ausgeht – dank der Auto-Refill-Funktion. Wenn der Wassertank des Bespoke Jet Bot Combo™ während der Reinigung leer wird, registriert er dies und kehrt zur Clean Station™ Steam+ zurück, um ihn automatisch nachzufüllen. So hat er stets ausreichend sauberes Wasser, um dein gesamtes Zuhause zu wischen.

All-in-One Clean Station™ Steam+ mit intensiver Dampfreinigung

Deine Wischpads – einfach hygienisch

All-in-One Clean Station™ Steam+ mit intensiver Dampfreinigung

Einfach effektiv und hygienisch reinigen: Die Clean Station™ Steam+ wäscht deine Wischpads automatisch bei hoher Temperatur* mit Dampf und Wasser, reinigt sie mit Dampf** und trocknet sie mit 55 °C heißer Luft***. Außerdem entleert sie den Staubbehälter****, füllt den Wassertank auf und lädt den Akku wieder auf.

* Der Dampf und das Wasser sind zwischen 50 °C und 60 °C heiß.
** Der Dampf ist 100 °C heiß.
*** Die Luft ist zwischen 50 °C bis 60 ℃ heiß.
**** Die tatsächliche Entleerung hängt von der individuellen Nutzung und den Umgebungsfaktoren ab.

Macht verschmutzte Wischpads intensiv sauber

Intensive Dampfreinigung

Halte deine Wischpads mit der intensiven Dampfreinigung stets hygienisch sauber und geruchsfrei. Wenn der Bespoke Jet Bot Combo™ nach dem Wischen zur Clean Station™ Steam+ zurückkehrt, werden die Wischpads mit heißem Wasser, das durch Hochtemperatur-Dampf* erhitzt wird, gewaschen. Daraufhin werden sie mit Dampf besprüht, um Geruchsbildung zu vermeiden und eine hygienische Nutzung sicherzustellen.

* Der Dampf ist 100 °C heiß.

Deine Teppiche bleiben stets trocken und sauber

AI Floor Detect*

Dank des smarten Features „AI Floor Detect“ kann der Bespoke Jet Bot Combo™ verschiedene Bodenarten erkennen*. Er unterscheidet zwischen Hart- und Teppichböden und passt daraufhin automatisch seine Saugleistung an, um auch tiefliegenden Staub in Teppichen mühelos zu beseitigen. Zudem verhindert AI Floor Detect, dass Teppiche durch feuchte und schmutzige Wischpads verunreinigt werden. Sobald der Bespoke Jet Bot Combo™ einen Teppich erkennt, entscheidet er, ob er die Wischpads anhebt oder sie an der Reinigungsstation ablegt.

Jet Bot Combo Steam identifies different types of floors. For the short carpets, which are shorter than 5mm, it retracts the mop pads before cleaning to avoid cross contamination. For the long carpets longer than 5mm, it moves to the Clean Station Steam+ to detach the mop pads, leaves them in the station, and returns to clean. It can also boost its suction power for greater cleaning efficiency. On the left side, there are graphs depicting the normal mode and boost mode for cleaning, which operate in booster mode when cleaning carpets. Jet Bot Combo Steam identifies different types of floors. For the short carpets, which are shorter than 5mm, it retracts the mop pads before cleaning to avoid cross contamination. For the long carpets longer than 5mm, it moves to the Clean Station Steam+ to detach the mop pads, leaves them in the station, and returns to clean. It can also boost its suction power for greater cleaning efficiency. On the left side, there are graphs depicting the normal mode and boost mode for cleaning, which operate in booster mode when cleaning carpets.
Jet Bot Combo Steam identifies different types of floors. For the short carpets, which are shorter than 5mm, it retracts the mop pads before cleaning to avoid cross contamination. For the long carpets longer than 5mm, it moves to the Clean Station Steam+ to detach the mop pads, leaves them in the station, and returns to clean. It can also boost its suction power for greater cleaning efficiency. On the left side, there are graphs depicting the normal mode and boost mode for cleaning, which operate in booster mode when cleaning carpets. Jet Bot Combo Steam identifies different types of floors. For the short carpets, which are shorter than 5mm, it retracts the mop pads before cleaning to avoid cross contamination. For the long carpets longer than 5mm, it moves to the Clean Station Steam+ to detach the mop pads, leaves them in the station, and returns to clean. It can also boost its suction power for greater cleaning efficiency. On the left side, there are graphs depicting the normal mode and boost mode for cleaning, which operate in booster mode when cleaning carpets.

* Basierend auf unserem Deep Learning-Modell, das mit einem vordefinierten Datensatz trainiert wurde und möglicherweise unvollständige oder falsche Informationen liefert. Unserem Lernmodell können von Zeit zu Zeit neue Datensätze hinzugefügt werden, um seine Genauigkeit zu verbessern.

Herausragende Reinigungsleistung

Kraftvolle Entfernung von Schmutz und Flecken

Leistungsstarke Wischpads

Mit dem Bespoke Jet Bot Combo™ werden deine Böden genauso gründlich gereinigt werden, wie wenn du den Boden mit der Hand wischen würdest. Seine leistungsstarken Wischpads drehen sich mit 170 Umdrehungen pro Minute und entfernen so den Alltagsschmutz. Sie können auch die hartnäckigsten Flecken beseitigen.

Kraftvolle Reinigung

Leistungsstarke Technologie

Reinige dein Zuhause effizient und kraftvoll. Der Digital Inverter-Motor erzeugt eine starke Saugkraft, sodass er Haare, Schmutz und Feinstaub auf dem Boden mühelos aufsaugt. Sein erhöhtes Drehmoment ermöglicht eine intensive Reinigung und bedeutet auch, dass er leise, energieeffizient und langlebig ist.

Menschen- und Tierhaare adieu!

Neue Hochleistungsbürste mit Hair Grinder

Werde Haare, einschließlich Tierhaare, auf Teppich- und Hartböden effektiv los*. Die neu entwickelte Hochleistungsbürste ist mit dem patentierten „Hair Grinder“ von Samsung ausgestattet. Sie sammelt die Haare in ihrer Mitte und lässt sie vom Hair Grinder fein zerkleinern, damit sie nicht in der Bürste hängen bleiben.

* Basierend auf internen Tests. Vergleicht man die Haarentfernung, das Verfangen von Tierhaaren und die Saugleistung, so bietet sie eine 880%ige Verbesserung im Vergleich zu einer Bürste ohne Hair Grinder. Nach 30 Minuten Gebrauch befinden sich 0,44 g weniger Haare auf der Bürste mit Hair Grinder im Vergleich zu 0,05 g weniger Haare auf der Bürste ohne Hair Grinder. Die Ergebnisse können je nach den tatsächlichen Nutzungsbedingungen variieren.

Dank dToF-Sensor Hindernissen einen Schritt voraus sein

dToF Obstacle Detection*

Für eine effiziente und gründliche Reinigung musst du nicht unbedingt aufgeräumt haben. Ein vorderer dToF-Sensor erkennt schnell Objekte auf seinem Weg, damit der Bespoke Jet Bot Combo™ ununterbrochen weiterreinigen kann. Er findet sich problemlos in komplexen Umgebungen zurecht und reinigt effizient und gründlich, ohne dabei stecken zu bleiben.

Präzisere Ortung für schnellere und effizientere Navigation

dToF LiDAR-Sensor

Der erweiterte dToF LiDAR-Sensor erhöht die Erfassungsreichweite um ca. 36 %**** und vergrößert damit den Erfassungsbereich um 79 %****. Er ermittelt die Position des Bespoke Jet Bot Combo™, indem er die Räumlichkeiten wiederholt scannt, um so Informationen zu den Entfernungen im Raum zu sammeln – selbst in dunklen Bereichen.

  • * Diese Funktion kann durch Größe und Form eines Objekts oder durch die Umgebungsbedingungen beeinflusst werden.
    ** Basierend auf internen Tests im Vergleich zum Modell Jet Bot VR8000 mit einem herkömmlichen LiDAR-Sensor. Scannt 360° über eine Entfernung von 5 cm bis zu 8 m.

4 verschiedene Reinigungsmodi

Flexible Reinigungsmöglichkeiten

Saugen und Wischen

Dein Bespoke Jet Bot Combo™ reinigt so, wie du es willst. Wähle einfach aus 4 Modi in der SmartThings-App*. Für eine schnelle Reinigung empfehlen wir dir den „Saugen und Wischen“-Modus. Wenn du eine hygienische und gründliche Reinigung wünschst, wähle den „Wischen nach Saugen“-Modus – oder stelle einfach die Modi „Nur Saugen“ oder „Nur Wischen“ ein.

* Verfügbar auf Android- und iOS-Geräten. Eine WLAN-Verbindung und ein Samsung Konto sind erforderlich.

Flexible Reinigungsmöglichkeiten

Wischen nach Saugen

Dein Bespoke Jet Bot Combo™ reinigt so, wie du es willst. Wähle einfach aus 4 Modi in der SmartThings-App*. Für eine schnelle Reinigung empfehlen wir dir den „Saugen und Wischen“-Modus. Wenn du eine hygienische und gründliche Reinigung wünschst, wähle den „Wischen nach Saugen“-Modus – oder stelle einfach die Modi „Nur Saugen“ oder „Nur Wischen“ ein.

* Verfügbar auf Android- und iOS-Geräten. Eine WLAN-Verbindung und ein Samsung Konto sind erforderlich.

Flexible Reinigungsmöglichkeiten

Nur Saugen

Dein Bespoke Jet Bot Combo™ reinigt so, wie du es willst. Wähle einfach aus 4 Modi in der SmartThings-App*. Für eine schnelle Reinigung empfehlen wir dir den „Saugen und Wischen“-Modus. Wenn du eine hygienische und gründliche Reinigung wünschst, wähle den „Wischen nach Saugen“-Modus – oder stelle einfach die Modi „Nur Saugen“ oder „Nur Wischen“ ein.

* Verfügbar auf Android- und iOS-Geräten. Eine WLAN-Verbindung und ein Samsung Konto sind erforderlich.

Flexible Reinigungsmöglichkeiten

Nur Wischen

Dein Bespoke Jet Bot Combo™ reinigt so, wie du es willst. Wähle einfach aus 4 Modi in der SmartThings-App*. Für eine schnelle Reinigung empfehlen wir dir den „Saugen und Wischen“-Modus. Wenn du eine hygienische und gründliche Reinigung wünschst, wähle den „Wischen nach Saugen“-Modus – oder stelle einfach die Modi „Nur Saugen“ oder „Nur Wischen“ ein.

* Verfügbar auf Android- und iOS-Geräten. Eine WLAN-Verbindung und ein Samsung Konto sind erforderlich.

Smart Control

Dein virtuelles Zuhause

3D-Mapping

Dein Zuhause in 3D: Der dToF LiDAR-Sensor von Bespoke Jet Bot Combo™ erstellt einen digitalen Grundriss und wandelt diesen in eine virtuelle 3D-Map mit all deinen Geräten und Möbeln um. Du kannst sie in der SmartThings-App* sehen und Bereiche festlegen, die gereinigt oder gemieden werden sollen. Mit ihr kannst du z. B. auch die Bewegungen des Bespoke Jet Bot Combo™ auf der Karte sehen.

* Verfügbar auf Android- und iOS-Geräten. Eine WLAN-Verbindung und ein Samsung Konto sind erforderlich.

Vierfaches Mapping für schnelles Reinigen

„Zusätzliche Map erstellen“*

Ein digitaler Grundriss deiner vier Wände: Mit der Funktion „Zusätzliche Map erstellen“* kannst du Maps von deinen Räumlichkeiten anlegen und speichern. Wenn der Bespoke Jet Bot Combo™ sich bewegt, ermittelt ein dToF LiDAR-Sensor seine Position**. Dieser erkennt wiederum automatisch die richtige Map.

* Eine WLAN-Verbindung und ein Samsung Konto sind erforderlich.
** Der Bespoke Jet Bot Combo™ kann bis zu 4 Maps anfertigen und speichern. Die Standortbestimmung von Bespoke Jet Bot Combo™ kann durch das Layout des Hauses und die Position der Möbel beeinträchtigt werden. Dies kann dazu führen, dass der Standort von Bespoke Jet Bot Combo™ nicht bestimmt und/oder die richtige Map abgerufen werden kann, wenn der Ort anderen Orten ähnelt oder wenn es nur wenige Objekte gibt, die mit Hilfe des dToF LiDAR-Sensors erkannt werden können.

Lege Bereiche fest, die nicht gereinigt werden sollen

„No-Go“-Zonen

Weiche wertvollen Möbeln, bestimmten Räumen oder gefährlichen Objekten/Bereichen aus. Du kannst diese manuell festlegen, indem du bestimmte Orte auf einer Karte in der SmartThings-App* auswählst. Du kannst es auch so einstellen, dass nur ein Teil eines Raums durch virtuelle Wände gesperrt wird. Außerdem kannst du auch bestimmte Bereiche zum Wischen oder Trockenhalten festlegen.

* Verfügbar auf Android- und iOS-Geräten. Eine WLAN-Verbindung und ein Samsung Konto sind erforderlich.

Wähle aus, welche Räume gereinigt werden sollen

Select & Go

Wähle mit „Select & Go“ bestimmte Bereiche deines Zuhauses für die Reinigung aus. Dein Bespoke Jet Bot Combo™ kann Räume erkennen und sie selektiv Raum für Raum reinigen. So wird dein Zuhause schnell und effizient sauber.

Effektive Einstellungen

Raumanpassung

Lege die passenden Reinigungseinstellungen für jeden Raum fest. Mit der Raumanpassung in der SmartThings-App* kannst du die Saugleistung und die Reinigungsintensität der Wischpads auf die für verschiedene Bereiche erforderliche Stufe einstellen. So kannst du z. B. den „Max“-Modus für Räume wählen, in denen sich Kinder und Haustiere oft aufhalten, damit sie gründlicher gereinigt werden.

* Verfügbar auf Android- und iOS-Geräten. Eine WLAN-Verbindung und ein Samsung Konto sind erforderlich.

Überwache den Reinigungsfortschritt in Echtzeit

Live-Reinigungsbericht

Überprüfe den Fortschritt und den Status deines Bespoke Jet Bot Combo™ in Echtzeit mit der SmartThings-App*. Mit dem Live-Reinigungsbericht kannst du die Bewegungen deines Saug- und Wischroboters auf der Karte sehen. Du kannst zudem überprüfen, wo er schon gereinigt hat und die Reinigung unterbrechen oder beenden. Außerdem wird ein Bericht erstellt, in dem du die Reinigungshistorie sowie eventuelle Fehler und die Gründe dafür einsehen kannst.

* Verfügbar auf Android- und iOS-Geräten. Eine WLAN-Verbindung und ein Samsung Konto sind erforderlich.

* Verfügbar auf Android- und iOS-Geräten. Eine WLAN-Verbindung und ein Samsung Konto sind erforderlich.

Jederzeit und von überall aus fernsteuern

Sprachsteuerung (mobil)

Reinige dein Zuhause nur mit deiner Stimme – egal, wo du bist! Mit dem dem Spracherkennungsassistenzdienst Samsung Bixby* auf deinem Smartphone kannst du die Reinigung starten und stoppen, die Funktionen des Roboters einstellen und vieles mehr**. Solange der Bespoke Jet Bot Combo™ mit dem WLAN verbunden ist, kannst du ihm sagen, was er tun soll.

* Bixby ist der Sprachassistenzdienst für das Internet der Dinge (IoT) von Samsung. Die Verfügbarkeit des Bixby-Dienstes kann je nach Land variieren. Bixby erkennt ausgewählte Sprachen und bestimmte Akzente/Dialekte, einschließlich Koreanisch, Englisch (US/GB/IN), Spanisch (MX/ES), Deutsch, Französisch, Italienisch und Portugiesisch (BR). Die Benutzeroberfläche kann sich je nach Gerät ändern und unterscheiden. Die Verfügbarkeit von Bixby-Funktionen und Inhaltsanbietern kann je nach Land/Betreiber/Sprache/Gerätemodell/OS-Version variieren. Eine Anmeldung beim Samsung Konto und eine Netzwerkverbindung (WLAN oder Datennetzwerk) sind erforderlich.
** Verfügbar auf Android- und iOS-Geräten. Eine WLAN-Verbindung und ein Samsung Konto sind erforderlich.

Wirksamer Schutz

Zertifizierte IoT-Sicherheit

Wische und sauge, ohne dir Gedanken über mögliche Bedrohungen zu machen. Mit der Knox-Technologie von Samsung ausgezeichnet, sind Software und Benutzerdaten deines Bespoke Jet Bot Combo™ gut geschützt und können nicht von unbefugten Benutzer*innen eingesehen oder weitergegeben werden.

Im Lieferumfang enthalten

Spezifikationen

  • Staubaufnahmekapazität

    0.25 L

  • Max. Stromverbrauch

    70 W

  • Gewicht Gerät

    4.8 kg

  • Abmessungen Gerät (B x H x T)

    359 x 100 x 364 mm

  • Gewicht netto

    18.8 kg

  • Abmessungen netto (B x H x T)

    444 x 547 x 510 mm

  • Tasten

    Touch

  • Hauptfarbe

    Satin Greige

  • Farbe

    Satin Greige

  • Digitaler Inverter Motor

    Ja

  • Tasten

    Touch

  • LiDAR Sensor

    dToF LiDAR-Sensor

  • Anti-Cliff

    Ja

  • Max. Leistungsaufnahme

    70 W

  • Max. Saugleistung

    6000 Pa

  • Max. Laufzeit

    180 min

  • Saugleistung

    5 W

  • Geräuschpegel

    74 dBA

  • Displaytyp

    LED

  • Akkutyp

    Li-ion

  • Volt

    14.4 V

  • Aufladezeit

    300 min

  • Ladestation

    Clean Station Steam+

  • Abluftfilter

    Feinstaubfilter

  • Motorfilter

    Ja

  • Hauptbürste 1

    Hochleistungsbürste

  • Seite

    1 EA

  • Mikrofaser Mop

    2 EA

  • Anzahl der Reinigungsstufen

    4

  • Typ

    ohne Behälter

  • Staubaufnahmekapazität

    0.25 L

  • Fassungsvermögen des Wassertanks

    0.1 L

  • Leistung

    1200 W

  • Staubbehälter

    1 EA

  • Voltage, Hz

    220-240 V~, 50-60 Hz

  • Fassungsvermögen Staubbehälter

    2.5 L

  • Auto-Wash

    Ja

  • Abmessungen (B x H x T)

    444 x 547 x 510 mm

  • Steam Sanitization

    Ja

  • Auto-Dry

    Ja

  • Filtration Rate

    99.999 %

  • Gewicht

    14 kg

  • Automatische Wassernachfüllung

    Ja

  • Fassungsvermögen des Frischwassertanks

    4 L

  • Fassungsvermögen des Schmutzwassertanks

    3.6 L

  • SmartThings App Support

    Ja

  • Bixby, Alexa, Google Assistant Support

    Ja

  • Live Cleaning Report

    Ja

  • Select & Go

    Ja

  • Mapping

    Ja

  • No go Zone

    Ja

  • Voice Guide

    Ja

  • Zeitliche Programmierung

    Ja

  • Voice Control

    Ja

  • Steuerung der Wasserdurchflussgeschwindigkeit

    Ja

  • Wi-fi Control

    Ja

  • Intelligent Power Control

    Ja

  • Mop Lifting

    10 mm

  • Auswaschbarer Staubbehälter

    Ja

  • Automatisches Aufladen

    Ja

  • Abmessungen Gerät (B x H x T)

    359 x 100 x 364 mm

  • Abmessungen netto (B x H x T)

    444 x 547 x 510 mm

  • Abmessungen Verpackung (T x B x H)

    518 x 480 x 627 mm

  • Gewicht Gerät

    4.8 kg

  • Gewicht netto

    18.8 kg

  • Gewicht inkl. Verpackung

    23.0 kg

  • Security Update Period (At least 5 years from launch of product) 

    31. Dezember 2029

Bewertungen

Bespoke Jet Bot Combo™ Dampf

4.2

Von 86% der Kunden empfohlen.

Bewertung schreiben
5.0 63%
4.0 20%
3.0 5%
2.0 4%
1.0 10%
Funktionen 4.4
Leistung 4.2
Design 4.5
AI-Funktionen 1.0
Zusammenfassung der KI-Bewertung
  • Das Roboterstaubsaugermodell bietet eine intelligente Navigation und effektive Reinigung auf verschiedenen Bodentypen
  • Viele Nutzer finden es eine hilfreiche und zeitsparende Ergänzung, insbesondere für Haushalte mit Haustieren
  • Einige berichten jedoch von Problemen bei der Reinigungsleistung an Kanten und Ecken sowie Bedenken hinsichtlich der Bauqualität und Haltbarkeit, da einige Geräte schnell ausfallen
  • Auch die App und der Kundensupport scheinen für manche Nutzer problematisch zu sein
KI-generiert aus Kundenbewertungen, die gegen Anreiz abgegebene Bewertungen beinhalten können.

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Die Sortierung nach Relevanz zeigt die besten Bewertungen ganz oben an. Wir berücksichtigen Dinge wie Nützlichkeitsstimmen, neueste Bewertungen, Bilder und andere Merkmale, die Leser in ihren Bewertungen suchen.

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757 Bewertungen

MaliRania
1 (9,999)

2026-04-04

1 (9,999)
The robot is extremely bad, it doesn’t clean, it started to glitch 1 months after purchase. I have been trying to get an appointment to fix it for months now and there’s no reply from Samsung

Funktionen

1 (9,999)

Leistung

1 (9,999)

Design

1 (9,999)

AI-Funktionen

1 (9,999)
Antwort von Samsung:
2026-04-20

Samsung

Hello MaliRania Thank you for your feedback. We’re sorry that your device started having issues so soon after purchase and that scheduling a repair appointment has been so difficult. This does not meet our standards for product quality or customer service. Please contact our customer service team via the chat feature on our website so we can resolve this issue as quickly as possible.

Paul
1 (9,999)

2026-04-18

Newark New Jersey

1 (9,999)
I would like for you to spell and grammar check this paragraph. Sure—go ahead and paste the paragraph, and I’ll check the spelling and grammar for you. 1 day i decide to run the vacuum on my carpet and it just start going in circles and and Saying that the lidar sensor is not working. Bare in mind this vacuum has been gentle used. No pets, no kids no hair etc. the very first dust bag isn't even half way full just to show that I barely use the thing. I've reached out to samsung and paid to have the lidar issue resolved because they said it had just came out of warranty just for them to send the vacuum back saying they don't have the part. So now I'm stuck with a an expensive piece of junk for a vacuum. Totally disappointed with samsung. My entire house have their products but after this I'm transitioning to a different brand. Here’s a clean, corrected version of your paragraph with improved grammar and flow while keeping your original tone: One day, I decided to run the vacuum on my carpet, and it just started going in circles and saying that the LiDAR sensor was not working. Bear in mind, this vacuum has been gently used—no pets, no kids, no hair, etc. The very first dust bag isn’t even halfway full, which shows that I barely use the thing. I reached out to Samsung and paid to have the LiDAR issue resolved because they said it had just come out of warranty, only for them to send the vacuum back saying they don’t have the part. So now I’m stuck with an expensive piece of junk for a vacuum. I’m totally disappointed with Samsung. My entire house has their products, but after this, I’m transitioning to a different brand. If you want, I can also make it sound more formal (for a complaint or review) or more blunt/impactful. Ads do not influence the answers you get from ChatGPT. Your chats stay private. Learn about ads and personalization Yes, make it more formal. Here’s a more formal, polished version suitable for a complaint or review: One day, I attempted to run the vacuum on my carpet, but it began moving in circles and displayed an error indicating that the LiDAR sensor was not functioning. It is important to note that this vacuum has been used very lightly, with no exposure to pets, children, or excessive debris such as hair. In fact, the original dust bag is not even halfway full, which reflects minimal usage. I contacted Samsung and paid for service to resolve the LiDAR issue, as I was informed that the unit had just fallen outside of its warranty period. However, the vacuum was returned to me unrepaired, with the explanation that the necessary replacement part was unavailable. As a result, I am left with an expensive appliance that is unusable. This experience has been extremely disappointing. While my household has relied heavily on Samsung products, this situation has led me to reconsider and transition to a different brand moving forward.
Antwort von Samsung:
2026-04-27

Samsung

Hi Paul, relying on tech throughout your home comes with certain expectations, so it’s understandable to feel disappointed when something doesn’t hold up as expected. Keeping the vacuum lightly used, as shown by the original dust bag, reflects the care you’ve put into using it the right way and maintaining it over time. We’d like to review this further, verify your details, and advise on the next steps. Please reference 1152421698 when reaching out through the options below to help streamline assistance. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Samsung values your continued support. Khristine Samsung Care

Sofie
4 (9,999)

2026-03-03

4 (9,999)
Har underlättat mycket i vardagen, dock så vill batteriet plötsligt inte ladda alls och insåg att nytt batteri går på nästan värdet av en ny robot. Ja kanske inte en Samsung men ett billigare märke. Och som student så känns det surt att behöva göra valet att pensionera min favorit.
Caroline50
5 (9,999)

2026-02-05

5 (9,999)
[This review was collected as part of a promotion.] Set up straightforward Easy to use and great results very quite

Funktionen

5 (9,999)

Leistung

5 (9,999)

Design

5 (9,999)

Nutzen

5 (9,999)
StefDan
4 (9,999)

2025-12-01

4 (9,999)
Ho comprato questo articolo 2 anni fa ed ero molto soddisfatta, solo che ora la batteria non regge più come prima sta avendo un repentino declino (il robot lavora 5 giorni a settimana su 62 mq effettivi) e può essere sostituita solo in assistenza con un costo che credo sia superiore al valore del robot

Design

5 (9,999)

Funktionen

3 (9,999)

Nutzen

3 (9,999)
GregCPS
1 (9,999)

2025-11-25

1 (9,999)
The robot only lasted about 1.5 years before the battery died. Replacement batteries are not available. I purchased 3 of these and all three eventually became e-waste. Do not purchase any Samsung products I sure won't.
Antwort von Samsung:
2025-11-26

SEA Care

Hi GregCPS, Thank you for bringing this to our attention. Let us help. To check the availability and compatibility of the vacuum's battery, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday. Should you have other query, feel free to connect with us through the following platform. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please provide us with this reference number (1151423144) when you message us so our team can retrieve your information. Thank you. -Kimberly

JayZack
1 (9,999)

2025-10-13

Raleigh, nc

1 (9,999)
[This review was collected as part of a promotion.] I was really excited to integrate another Samsung device in my house since I already have the fridge, dishwasher, washer, dryer, TV, phones, etc. But this device has given us nothing but headache. Whether you use no go zones or not, it often gets confused and focuses one area so much that it kills the battery. One day we were not home it did this and drained the battery so much that it will no longer charge. We should have to babysit a smart vacuum. The replacemnt battery cost more than the unit is worth and I guess we will have to finally add some other brand appliance to out smart home.
Antwort von Samsung:
2025-10-13

SEA Care

JayZack, sharing your experience using the Jetbot matters. Allow us to help. Here is a guide to help you if your JetBot is not charging. Jet Bot will not charge https://www.samsung.com/us/support/troubleshoot/TSG10002358/ Please refer to your user manual for more details if the JetBot is not cleaning the assigned area. Turn to page 45, "The map which the Jet Bot has created is different from the saved map and the map is also drawn askew." User Manual https://downloadcenter.samsung.com/content/UM/202312/20231214123813978/O-DJ68-00846B-04_IB_VR9500_AA_EN_231211.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1151013064) to help our team pull up your information. Have a great day. ^Camille

BaldyG
5 (9,999)

2025-10-13

5 (9,999)
This vacuum was an unscheduled purchase we saw it on offer while waiting to collect a new TV. We didn't buy at the time but after reviewing came back to the SonicDirect store and collected it. The machine is a doddle to set up and can be set to clean on a scheduled basis, we don't schedule just run it round when we decide. It warns to tell you its setting off and again when it's completed. As its only small I clean the collection chamber out every time its done a clean and its amazing how much stuff it picks up. Highly recommend it.

Funktionen

5 (9,999)

Leistung

5 (9,999)

Design

5 (9,999)

Nutzen

5 (9,999)
Antwort von Samsung:
2025-10-22

Samsung

We're absolutely delighted to hear that you decided to treat yourself to the fantastic Samsung Jet Bot, and that you love it! It's such an excellent little machine, and it will save you hours and hours in your daily household chores. It's brilliant to know that you found the set up to be easy, and that you're enjoying things such as the voice guidance - this is such a handy feature to have. The powerful motor adjusts suction power based on the floor type, which saves you energy, and the high-efficiency brush effectively cleans both carpets and hard floors. Many thanks for sharing your five star review! ^EW at Samsung Support

M247
1 (9,999)

2025-07-24

Scotland

1 (9,999)
Lasted 6 weeks then the roller brush snapped in two during normal use. Samsung will not repair or replace this under warranty. This expensive device is not fit for normal domestic use. Don’t buy.

Funktionen

5 (9,999)

Leistung

1 (9,999)

Design

3 (9,999)

Nutzen

3 (9,999)
Antwort von Samsung:
2026-04-29

Samsung

We are disheartened to see that you have faced damage to your Jet Bot. This is not how we expect our products to perform like as we use high standard materials to make our products. If you have endured physical damage, then your warranty will be void as this is not covered by the warranty which is in the Terms and Conditions. Your feedback is greatly appreciated, and we'll take this on board to help improve our products and services in the future! ^LB at Samsung Support

ryan1
5 (9,999)

2025-07-17

5 (9,999)
Good for the price and deals with pet hair surprisingly well. Doesn't force you to use an app.

Funktionen

5 (9,999)

Leistung

4 (9,999)

Design

4 (9,999)

Nutzen

4 (9,999)
Antwort von Samsung:
2025-07-18

CX

We're delighted to see how much you are enjoying your Jet Bot Robot Vacuum Cleaner, Ryan! With a whopping 60W suction power, this vacuum allows you to keep your home perfect clean with ease, even if your furry friends have left their mark. While you can keep up to date with it through the SmartThings app, it's also happy to just get on with it. You'll be loving this vacuum for years to come! ^SK at Samsung Support

JNCE
5 (9,999)

2025-06-15

5 (9,999)
Clean my tiles floor throughly, It set to turn on thru my smart things app before I leave work then come home in a clean and shinny floor everyday.

Funktionen

2 (9,999)

Leistung

5 (9,999)

Design

5 (9,999)

Nutzen

5 (9,999)
READYSTEADYGO
2 (9,999)

2025-06-13

2 (9,999)
Can't connect vacuum to smart things, very frustrating. Might end up just sending it back if I can't figure it out

Funktionen

1 (9,999)

Leistung

1 (9,999)

Design

1 (9,999)

Nutzen

1 (9,999)
Antwort von Samsung:
2025-06-13

CX

We want to make sure that you're able to enjoy all the amazing features of your Jet Bot Vacuum Cleaner, so if you do require some assistance connecting it to the Smart Things app then our Customer Support team would be happy to help. You can find details for the different ways to contact them, plus their opening times, by following this link: https://bit.ly/HelpandContact ^DB at Samsung Support

Jeff12
4 (9,999)

2025-06-12

4 (9,999)
Really good, easy to use and operate, rarely need to empty dust bag and change water, really picks up all dust

Funktionen

4 (9,999)

Leistung

4 (9,999)

Design

4 (9,999)

Nutzen

4 (9,999)
Slam
5 (9,999)

2025-05-29

5 (9,999)
[This review was collected as part of a promotion.] This robot is easy to use. The robot running around my house very accurate and won’t hit any object. Self cleaning function is very satisfying.
DdddDD444
1 (9,999)

2025-04-05

Suffolk

1 (9,999)
It started well and was very effective at cleaning floors. However, after almost a year, that changed and it keeps stopping saying there's something stuck in the roller brush. I've washed the brush several times, damp-wiped everywhere with microfibre cloths, many many times but still it continues to stop. In most cases, it can't do more than 10 mins before stopping with the same "brush" problem. If it weren't for that, I'd give it 5 out of 5. Unfortunately it's now unusable as you're constantly resetting it.

Funktionen

3 (9,999)

Leistung

1 (9,999)

Design

4 (9,999)

Nutzen

4 (9,999)
Roman73
4 (9,999)

2025-03-25

4 (9,999)
Good cleaning and filtration. Handy storage of dust and well dessigned

Funktionen

4 (9,999)

Leistung

4 (9,999)

Design

4 (9,999)

Nutzen

3 (9,999)
Ian721
5 (9,999)

2025-03-22

5 (9,999)
This is my Second Samsung robot vacuum, my previous was an ultra reliable Power bot. Having researched on line when looking to purchase this replacement I decided to stick with a known quality manufacturer - I have not been disappointed.

Funktionen

5 (9,999)

Leistung

5 (9,999)

Design

5 (9,999)

Nutzen

3 (9,999)
Antwort von Samsung:
2025-04-02

CX

We're delighted to see how much you are loving the quality of your Jet Bot Robot Vacuum Cleaner, Ian! We use only the top quality materials and workmanship when creating our appliances, and it shows in the premium experience our users receive. It's lovely that you enjoyed your previous Jet Bot so much that you bought another, and we're sure that you will enjoy a lengthy and reliable service from your new model! ^SK at Samsung Support

Juma
2 (9,999)

2025-03-10

Houston, Texas

2 (9,999)
[This review was collected as part of a promotion.] In all honesty the previous model I owned (Powerbot) Was 1000 times better. This one gets stuck everywhere it does not clean very well .
Antwort von Samsung:
2025-03-13

SEA Care

Juma, we all know the vacuum plays a major role in providing convenience in every household. Let's get the help you need. Please see the link to your user manual for what you must do if the Jet Bot Al gets stuck and does not clean well. Turn to page 44, "The Jet Bot has stopped during cleaning and page 45, "Jet Bot does not clean some places." Manual https://downloadcenter.samsung.com/content/UM/202312/20231214123813978/O-DJ68-00846B-04_IB_VR9500_AA_EN_231211.pdf I have also shared this link for more details. Jet Bot robot vacuum mapping and pattern cleaning FAQs https://www.samsung.com/us/support/answer/ANS10002355/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148587754) to help our team pull up your information. Have a great day. ^Camille

Rico
5 (9,999)

2025-03-10

FL

5 (9,999)
[This review was collected as part of a promotion.] Great little machine. We named it Sammy. Still running 2 years later....
Am0004
1 (9,999)

2025-03-10

1 (9,999)
[This review was collected as part of a promotion.] I bought this about a year ago and it was the worst large amount of money I have ever spent. The vacuum always gets lost, can never find it's way "home" and runs into almost all of my future leaving marks on the surface. If I would have known this product was not as "smart" as it's claimed to be I would have never purchased it. It worked fine for the first few months but later down the road it just became worse and worse. I have tried resetting, recalibrating, and remapping my home with the vacuum but it has never went back to how it should work. Maybe I just received a faulty unit but this was a complete waste of money. Plus my cat will not ride the machine, instead he is scared to death of it.
Antwort von Samsung:
2025-03-10

SEA Care

Hi there, We appreciate you sharing your experience with the appliance. Please see page 44 for some troubleshooting steps to help the unit return to the docking station (The Jet Bot cannot find the Clean Station). Manual https://downloadcenter.samsung.com/content/UM/202312/20231214123813978/O-DJ68-00846B-04_IB_VR9500_AA_EN_231211.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148570215) to help our team gather your information. Have a great day. ^Charles

Vicky
4 (9,999)

2025-03-10

Wylie, Texas

4 (9,999)
[This review was collected as part of a promotion.] I bought this 2 years ago and still working great. Beautiful machine. Does the job well.
Jaygee
5 (9,999)

2025-03-05

Anderson, South Carolina

5 (9,999)
[This review was collected as part of a promotion.] I’ve had my jet bot+ for over a year. One of the best vacuums I’ve ever owned. I highly recommend
Dimitar
5 (9,999)

2025-03-05

Mechanicsburg

5 (9,999)
[This review was collected as part of a promotion.] Very nice home cleaning helper!battery is ok to clean my house,very nice and powerful
Olli
1 (9,999)

2025-03-04

1 (9,999)
Poor build quality, the battery barely lasted 12 months now it can only do a 12 minute clean before it runs out of batteries. The screws have snapped across the chassis and the clean station no longer charges as a result

Funktionen

1 (9,999)

Leistung

1 (9,999)

Design

1 (9,999)

Nutzen

1 (9,999)
Antwort von Samsung:
2025-03-05

CX

Thank you for taking the time to review the Jet Bot+ Robot Vacuum Cleaner, Olli. We pride ourselves on creating appliances that exceed our customers expectations, and we regret to see this has not been the case for you on this occasion. We'd love to help with the issues you mentioned. We have a whole host of different options to get in touch, you can see them all (as well as their associated operating hours) on our Contact Us page: https://www.samsung.com/uk/support/contact/ ^CH at Samsung Support

Mir Lev
4 (9,999)

2025-03-04

Los Angelos CA

4 (9,999)
[This review was collected as part of a promotion.] I bought this product 1 gear ago and I am so happy becaus its steel working😁
Tmoney
3 (9,999)

2025-03-02

Panama City, Fl

3 (9,999)
[This review was collected as part of a promotion.] I've had this product for over a year now, and it does a decent job on hardwood. I have 2 dogs that shed alot and sometimes it thinks the fur ball is an object to avoid.
Antwort von Samsung:
2025-03-04

SEA Care

Hi there, We understand the importance of the sensors need to work properly. Please see page 43 of the manual for some troubleshooting steps to help improve the performance of the sensors. Manual https://downloadcenter.samsung.com/content/UM/202312/20231214123813978/O-DJ68-00846B-04_IB_VR9500_AA_EN_231211.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148527426) to help our team gather your information. Have a great day. ^Charles

Prepared
5 (9,999)

2025-03-02

5 (9,999)
[This review was collected as part of a promotion.] I'm very happy to use this. Safe moving and enough battery time to use.
Lorie
1 (9,999)

2025-02-21

Minnesota

1 (9,999)
[This review was collected as part of a promotion.] Errors out every 10 mins, "There's something caught in the power brush. Turn-off the robot vacuum and remove the object" Every time I turn it off and look at the power brush and it is clear of debris. Very disappointed in this vacuum.
Antwort von Samsung:
2025-03-03

SEA Care

Hi Lorie, We understand that your experience with the jet bot has been less than ideal. We would love to speak with you and provide the best assistance with your unit. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1148519260) to help our team pull up your information when you message us. Thank you. -Kimberly

Cam93
5 (9,999)

2025-02-19

Ireland

5 (9,999)
Very happy with this purchase. Firstly the app is user friendly and intuitive. As for the product itself I've been impressed with its functionality and obstruction detection ability. The functionality of automatically detecting different flooring types and self adjusting settings to suit is very useful, what was particularly impressive was the suction and general performance on thick carpet with excessive dog hair. The overall unit is quite large but the sleek design allow it to fit into the space without looking out of place.

Funktionen

5 (9,999)

Leistung

5 (9,999)

Design

5 (9,999)

Nutzen

4 (9,999)
SheB43
5 (9,999)

2025-02-11

Auburn, AL

5 (9,999)
[This review was collected as part of a promotion.] I’ve only had our Jet Bot+ (we named him Jetson) for a week or so, but he has been amazing! Cleans well, easy to use. Love it!
Leamlara
5 (9,999)

2025-02-10

5 (9,999)
Very powerful robot vacuum. Only had it for a week but very happy with it. Moves very fast, doesn't crash into everything due to its sensor. Homes very well also. Very large water tank. Steam feature is great to have to sterilise the mop pads.

Funktionen

5 (9,999)

Leistung

5 (9,999)

Design

5 (9,999)

Nutzen

5 (9,999)
Kash009
1 (9,999)

2025-02-07

Reading UK

1 (9,999)
No Spares Available - People be careful before buying this Product. You will end up chasing customer services which will point you to third party suppliers and they dont stock the spares. So my suggestion dont buy it. I am stuck with it for now. Cannot return it either as you will loose a big chunk of money :(

Funktionen

4 (9,999)

Leistung

4 (9,999)

Design

4 (9,999)

Nutzen

3 (9,999)
Gill55
1 (9,999)

2025-02-07

Liverpool

1 (9,999)
Disappointing Performance and Poor Edge Cleaning I recently purchased the Samsung Bespoke Jet Bot Combo 3-in-1 Cleaning Robot, and I have to say, I am extremely disappointed with its performance, particularly when it comes to cleaning edges. The cleaner simply does not reach the edges of my rooms effectively. After sending it for repair, I was informed that this limitation is a part of its design. I find it hard to believe that a product marketed as a high-tech cleaning solution would overlook such a fundamental aspect of cleaning. The fact that it cannot clean corners or along baseboards means that I still have to manually clean those areas, negating the convenience I was hoping for. I expected better from a product at this price point. The features like automatic mop washing and sanitizing with steam sound great on paper, but if the device can't perform the basic task of edge cleaning, then it's just not worth the investment. Overall, I feel like I've wasted my money on this product. If you're looking for a robot vacuum that can handle all aspects of cleaning, I would suggest looking elsewhere. Save your money and invest in a cleaner that actually delivers on its promises.
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Funktionen

1 (9,999)

Leistung

1 (9,999)

Design

1 (9,999)

Nutzen

1 (9,999)
Samsung Fan
1 (9,999)

2025-02-01

VA

1 (9,999)
This robot vacuum has been a major disappointment. Instead of simplifying my cleaning routine, it's added frustration and wasted time. The core issue lies with the software, which is clearly buggy and unreliable. Mapping the floor has been a nightmare, with the device repeatedly failing in its attempts. Even when it does manage to create a map, the cleaning performance is abysmal. The vacuum frequently cuts its cleaning cycle short, declaring the job done prematurely and returning to its charging station, leaving much of the floor untouched. This erratic behavior makes it completely ineffective at actually cleaning. Frankly, my seven-year-old stick vacuum does a far superior job. Save your money and avoid this product. It's simply not worth the hassle.
Antwort von Samsung:
2025-02-03

SEA Care

Hi there, We know the importance of having a reliable appliance. All we want is to assist you. We have provided a link below that explains why the Jet Bot may not complete the area it needs to clean. Please scroll down to the section "Why does the vacuum clean the same area repeatedly or leave an area unfinished?" Jet Bot robot vacuum mapping and pattern cleaning FAQs https://www.samsung.com/us/support/answer/ANS10002355/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1148318568) to help our team pull up your information when you message us. Thank you. -Kimberly

PollyP1
5 (9,999)

2025-01-30

5 (9,999)
Samsung is a trusted brand and the Jet-Bot 3-in-1 does not disappoint. It seems to get smarter with every circuit giving me back precious time to do more of the things I do enjoy - not hoovering & mopping. It has coped with a busy house of 6 and a very active dog. With three long-haired humans and 1 long-haired canine I expected the brush to get tangled- it doesn’t as the suction is strong enough to cope, yet for those of us home working it’s much quieter than other robot vacuums previously tried. Winter usually brings muddy paw-prints through the house which gets me down as I cannot keep on top of the cleaning, this year with my Jet-Bot combo winter cleaning is a breeze. The Smart- Things app is simple to navigate and means when I’m away, the Jet-Bot combo with its high capacity water tank and self-cleaning mop function is still hard at work. It is a brilliant addition to the household - well done Samsung, smashed it again!

Funktionen

4 (9,999)

Leistung

5 (9,999)

Design

5 (9,999)

Nutzen

4 (9,999)
Piotr Szmydt
5 (9,999)

2025-01-11

Woking, Surrey

5 (9,999)
Really easy to use , app is simple and straightforward, comes with fantastic 5 year samsung warranty

Funktionen

5 (9,999)

Leistung

5 (9,999)

Design

5 (9,999)

Nutzen

5 (9,999)
Antwort von Samsung:
2025-01-28

CX

Thank you very much for letting us know how pleased you are with your new Jet Bot, Piotr! Thanks to the user-friendly app you can set up your new vacuum, allocate zones and schedules within your home ensuring your floor remains vacuumed at all times! With our incredible five-year extended warranty, you also enjoy peace of mind for the future! ^CR at Samsung Support

Missy63
5 (9,999)

2025-01-09

Inverness,Scotland

5 (9,999)
My wife persisted me to purchase this product I resisted for quite a while ,voicing my doubts about the level of suction and power this device could muster ,as usual my wife was proved 100% vindicated as this little machine is invaluable and we love it ,the suction and performance is stunning,thankyou SAMSUNG!!!

Funktionen

5 (9,999)

Leistung

5 (9,999)

Design

5 (9,999)

Nutzen

5 (9,999)
mrrame
1 (9,999)

2025-01-09

VA

1 (9,999)
Bought it 2023 March, and after 18 months of usage, one of the wheel started making loud grinding noise and wheel wont move. Nothing struck in the wheel well, but makes really loud grinding noise. Contacted Samsung, Samsung said too bad out of warranty, you can create a repair ticket.
Antwort von Samsung:
2025-01-09

Samsung Care

Greetings, We appreciate you sharing your sentiments about the experience you had with your Samsung vacuum. Let us assist you. We want to speak with you more about this experience and determine what steps can be taken to help with your Samsung vacuum. Please feel free to contact us via the options below, as we look forward to assisting you as best we can. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1148116369, which will help our team pull up your information. ^Rainly

ky29999
5 (9,999)

2025-01-05

London

5 (9,999)
it is easy to use and setup. my wife love it so much. she no need to mop the ground floor.

Funktionen

5 (9,999)

Leistung

5 (9,999)

Design

5 (9,999)

Nutzen

3 (9,999)
Michal D
3 (9,999)

2025-01-05

London

3 (9,999)
The vacuum cleaner is good looking but averagely performing. It needs to be supported by a handheld vacuum cleaner from time to time in corners and on carpets. I received it as a replacement for a broken model without the big docking station. Pros: - Very good on hard floors - Long battery live and reasonably quick charging - Variety of settings - Easy wi-fi setup - Not too noisy - Gets over most obstacles such as rolling carpet corners and doorsteps - Docking station empties the robot after every use. Cons: - Average on carpets - No manual steering over the app and no spot cleaning - Expensive dust bags for the docking station - Does not clean around the docking station - Needs a lot of space around the docking station otherwise it cannot park - Docking station cannot be placed close to a wall because the air outlet is at the back - Emptying of the robot is very loud - Misses corners from time to time.

Funktionen

4 (9,999)

Leistung

3 (9,999)

Design

4 (9,999)

Nutzen

5 (9,999)
Antwort von Samsung:
2025-01-23

CX

Thank you for your extensive feedback regarding your Jet Bot+ Robot Vacuum Cleaner, Michal, as we're sure many customers will find it useful. It is great to see that you are loving quite a few aspects of it, such as how well it performs, and how the battery will keep it running whenever you need it. It's simple to set up and get going, and the plethora of available options give it plenty of versatility to perform deep cleans. Thanks to how it can move over simple obstacles, and how it automatically empties its own bin means that you won't have to attend to it as often. We do regret seeing that you're not getting the performance levels that you were expecting on all surfaces, and that you are unable to control it in ways that you'd like to. We're happy to take on board your feedback regarding how the JetBot+ works with it's docking station, so that we can keep on improving everything that we release. ^DB at Samsung Support

Toti
3 (9,999)

2024-12-23

Oregon

3 (9,999)
[This review was collected as part of a promotion.] I have some issues with one of the sensors. Error msg.
Antwort von Samsung:
2024-12-24

Samsung Care

Hi Toti, It must be frustrating to deal with the error message from your Jetbot Vacuum. We are here to assist. I have shared a Samsung link below to help with your experience. POWERbot information and error codes: https://www.samsung.com/us/support/troubleshooting/TSG01001935/#powerbot-displays-a-code Should you need more assistance with your vacuum, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147996941 to help our team pull up your information. Leo

MacL
5 (9,999)

2024-12-23

5 (9,999)
I've had this product for over a year now, and I would not want to be without it. I have two short haired dogs as well as cats and run the Jet Bot daily on tile and LVP flooring. I have no problem with it leaving hair or dust remnants on the floor and although I sometimes need to clean up interior corners, it's a small thing compared to vacuuming everything manually. I've read reviews stating that people have clumps of hair that are left behind, but I have never had that experience. This is my first experience with a robotic vacuum, and I will remain with this brand.
Sofififif
5 (9,999)

2024-12-19

5 (9,999)
[This review was collected as part of a promotion.] After owning a poor eufy robot hoover I was skeptical about buying a different one. I'm so impressed with how pedantic it is, hoovering and mopping each corner of the house. I've stopped hiring a cleaner because of this little machine

Funktionen

5 (9,999)

Leistung

5 (9,999)

Design

5 (9,999)

Nutzen

5 (9,999)
noluck
2 (9,999)

2024-12-03

2 (9,999)
After a year time of cleaning is only 19 minutes. At least one time per month I check and clean moving parts
Antwort von Samsung:
2024-12-03

Samsung Care

Hello, We know the disappointment about the vacuum's cleaning time. Let us help. As you use the vacuum over some time, the battery charging time and usage time decrease. In this case, contact a service center and replace it with a new battery. You may also visit samsungparts.com. Should you need further assistance in replacing the battery, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147816070) to help our team pull up your information when you message us. Thank you. -Angelica

Daniel Friday
2 (9,999)

2024-12-01

2 (9,999)
Don't bother it won't last a year....just look online in the forums.... Mine worked fine for the first 6 months then constantly into error.... Cleaned and changed filters etc but still every minute it would say there is something stuck in the brush.....nothing in there at all....just scrap now....
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Funktionen

2 (9,999)

Leistung

2 (9,999)

Design

2 (9,999)

Nutzen

1 (9,999)
Mrclean
3 (9,999)

2024-11-23

3 (9,999)
[This review was collected as part of a promotion.] Had a month. Works most of the time but randomly can't find rooms and gets stuck in places it had no issue with on previous runs.
Antwort von Samsung:
2024-11-25

Samsung Care

Greetings, We understand how important it is to have a reliable appliance at home. Let us help. Here is a link for troubleshooting steps for your vacuum that gets stuck; kindly click the embedded words. Jetbot Mop is not cleaning properly. https://www.samsung.com/us/support/troubleshooting/TSG01207761/ If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147733607) to help our team pull up your information when you message us. Thank you. -Ricardo

Babar
5 (9,999)

2024-11-23

Washington DC

5 (9,999)
[This review was collected as part of a promotion.] Without a doubt the best purchase of the year. Life just got a little easier!
Whoisit
4 (9,999)

2024-11-21

4 (9,999)
only just opened it but seems fine hope it does all it says

Funktionen

4 (9,999)

Leistung

4 (9,999)

Design

4 (9,999)

Nutzen

4 (9,999)
Antwort von Samsung:
2024-11-22

CX

We are pleased to see you are enjoying your new Samsung Jet Bot Robot Vacuum Cleaner! With the exceptional LiDAR sensor, this clever machine calculates its location accurately and optimises its path. Not only that, with the upgraded Wi-Fi control, you can control your vacuum cleaner anytime, anywhere thanks to Wi-Fi control! We would love for those four-stars to go to an incredible five-stars, which we know will happen! If you have any questions on how to make the most out of this stunning device, our helpful Support Team are on hand to help. You can find their contact details and opening hours here: https://spr.ly/6422sAity ^LB at Samsung Support

CChung
5 (9,999)

2024-11-11

Duluth GA

5 (9,999)
[This review was collected as part of a promotion.] I bought this few months ago and clean the floor very well.
Kevin
1 (9,999)

2024-11-09

Georgia

1 (9,999)
I bought a month and surprised at all of lies in some the reviews.. this does NOTHING be sweep trash dirt across the for.
Antwort von Samsung:
2024-11-11

Samsung Care

Hi Kevin, We understand how you feel regarding this vacuum. We are here to assist you in any way possible. We would like to speak to you directly to provide options and see how we can effectively assist you. Please feel free to get back to us the soonest via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147663449), to help our team pull up your information. Have a great day! ^Rodel

GillBen
4 (9,999)

2024-10-25

Liverpool

4 (9,999)
Wow waking up to clean floors every morning! Easy to set up and does what it says it does. Wish it had the object recognition but I didn’t want to pay the extra for that. I’m thinking of getting one for upstairs. I highly recommend!

Funktionen

5 (9,999)

Leistung

5 (9,999)

Design

5 (9,999)

Nutzen

5 (9,999)
Daniel H
5 (9,999)

2024-10-19

Houston TX

5 (9,999)
[This review was collected as part of a promotion.] Best vacuum robot I've ever had. Easy to operate and works very efficiently. My kids love how the robot talked and if he gets stuck (what's not happening often) asking very polite to pls assisting to finde back home :)
SamsungFan48
4 (9,999)

2024-10-19

Michigan

4 (9,999)
[This review was collected as part of a promotion.] Being a Samsung fan I bought this hoping it was a quality product like their TV's and phones. After using a few months I'm very happy with the product. The only complaint I have is it lost the Smart Things Wi-Fi connection and I had reset the connection as if it was a new product. That's the only reason I gave it 4 stars and not 5.
Juniorcito
4 (9,999)

2024-10-18

Bogotá

4 (9,999)
Muy buen producto Pero necesito comprar el recipiente para el polvo y el cepillo de limpieza que se me perdió Gracias
Woodartist
5 (9,999)

2024-10-12

Peoria, AZ

5 (9,999)
[This review was collected as part of a promotion.] Amazing how well the vac accurately maps the entire house (single story), always knows where it is and cleans in an organized pattern. We have a "dumb" robo vac in another house. It does a good job but randomly wanders around. The Jet Bot literally sees the room, then proceeds to go back and forth vacuuming as you would. It sees all furniture (and other objects on the floor) and maps to go around them. Rarely bumps into things. When creating the map, first pick everything off the floor, shoes, pets, etc. Otherwise, it will think these are permanent things and map around them. After the map is created if it sees a new random object on the floor (like a pet) it will go around the object. Once the map is built the first time you use the vac, it stores the map. Then you use the map displayed on your phone using Smart Things app to select which rooms to clean. Your phone is the control ... no remote and only an on off button on the vac. It is very accurate as it moves around the house, even finding its way under each dining room chair and back out with ease. We have it set to clean the room then go back and clean around the edges of the room. It also talks to you, telling what it is about to do. It never gets lost and always finds its way directly back to its home. Our floors are all hard surfaces. It does a great job cleaning. We have some throw rugs which we must pick up or it just pushes them and can get stuck (the side spinning brush gets under the throw rug). As for noise, it sounds typical for a robo vac. When it returns home and empties into the home station, that vacuum is loud and sounds powerful. The app on the phone is pretty good. You can start it when you are not home and track its progress on your phone. If it does run into a problem (gets stuck on a throw rug) it will ask for help, but if no one responds it will shut down until it is rescued. Our house is 2,000 sq ft and it has just enough power to clean the entire house on a single charge. But if it does sense it is running low on battery it goes home, then finishes where it left off after charging.
MWay
2 (9,999)

2024-09-30

Scotland

2 (9,999)
My robot has gone wrong again. It has to be in for repair about 4 months ago and it’s gone wrong once again. It took a long while to get support sorted out for the item. Disappointing

Funktionen

3 (9,999)

Leistung

1 (9,999)

Design

3 (9,999)

Nutzen

2 (9,999)
Antwort von Samsung:
2024-10-11

CX

We are sorry to hear that your Samsung Jet Bot™ Robot Vacuum Cleaner has stopped working again. We want you to be enjoying this masterclass machine, which is why we recommend speaking to our helpful and speedy Technical Support Team who will get your vacuum cleaner working again for you. Here are their contact details and opening hours: https://spr.ly/6423U2IvV ^LB at Samsung Support

Critic
1 (9,999)

2024-09-26

Albuquerque, NM

1 (9,999)
This is a terrible vacuum. When the engineers designed this with the cliff sensors, I guess they assumed everybody in America lives in at least a two-story house. You would think they would include a way to turn off the cliff sensors if you live in a one story house. I have some Persian style rugs with designs on them with a lot of black and the vacuum thinks that the black spots are cliffs and it won't vacuum it and it just gets stuck there and doesn't move. It's in the middle of another rug just a blue rug and it thinks some areas of that rug are objects it has to avoid because it doesn't vacuum the whole thing. Even though it's set to the low furniture setting it won't clean under my bed. Sometimes it can find its way back to the docking station and sometimes I have to physically put it in there because it can't climb up in there. Who designed this? Were they drunk? An absolute waste of money. A completely useless poorly engineered device. Why can't you turn off the cliff sensors? My old Samsung allowed me to put electrical tape over the cliff sensors. Can't do that with this one. Stupid useless vacuum.
Antwort von Samsung:
2024-09-27

SEA Care

Hi there, Brand-new appliances can be challenging to use. Let us get the vacuum working efficiently. Please follow the steps in "Using the Jet Bot" section on pages 20-24 of the user's manual to help you set up the vacuum before operating it. Manual https://downloadcenter.samsung.com/content/UM/202312/20231214125905756/O-DJ68-00858B-04_IB_VR8500_AA_EN_231211.pdf Also, here is a link if the jet bot do not automatically return to its docking station. Docking station positioning for Samsung Jet Bot. https://www.samsung.com/us/support/answer/ANS10002351/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147562181 to help our team pull up your information. Have a great day. ^Aloe

Stellu1977
5 (9,999)

2024-09-10

5 (9,999)
Am cumparat acest produs acum 10 luni,aspira super bine iar statia de colectare a prafului e cea mai tare inventie! Recomand!
Leo Pallos
1 (9,999)

2024-09-05

Chicago, IL

1 (9,999)
Bought this robot and barely used it for 1 year and now it does not charge anymore. trying to get support from Samsung to send it to be fixed and not having success.. I do not recommend!!!
Antwort von Samsung:
2024-09-06

SEA Care

We care about your vacuum's betterment, Leo Pallos. We are here to help you. Please refer to pages 17-19 of the vacuum's manual if the recharging does not work. Please see "Charging the Jet Bot, the Clean Station's installation status, and charge the Jet Bot manually for the following conditions" and page 38 under "Installation (See note third bullet) and Charging (second bullet): https://downloadcenter.samsung.com/content/UM/202312/20231214125905756/O-DJ68-00858B-04_IB_VR8500_AA_EN_231211.pdf Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1147506282, to help our team pull up your information when you message us. Have a great day. -John

Andrew
4 (9,999)

2024-09-05

ranchocucamonga CA

4 (9,999)
[This review was collected as part of a promotion.] Very good looking, but a broom design that I don't feel does a good job of cleaning the floor. The design of automatically collecting dust is good
Kwka
1 (9,999)

2024-09-05

Fairfax, Virginia

1 (9,999)
[This review was collected as part of a promotion.] When I purchased this device, the camera function was available and working. However, Samsung later disabled this function due to privacy concerns. I bought this product specifically for this feature that Samsung has now removed. I believe Samsung should allow customers to decide whether or not to use such functions, similar to how we have the right to purchase self-defense items like guns. I feel that I paid for a feature that has since been taken away without any compensation or my consent.
Antwort von Samsung:
2024-09-05

SEA Care

Hi there, We understand how you feel about not being able to maximize the camera features of your robot vacuum. We want to speak with you directly to confirm the severity of why this function was disabled. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1147504442, to help our team pull up your information when you message us. Have a great day. -John

Gevaux
2 (9,999)

2024-09-03

2 (9,999)
[This review was collected as part of a promotion.] Ordered this robot vacuum at the start of the year, it has some great features and navigation, but the cleaning is terrible, it actually makes areas dirtier even after I've cleaned and serviced the device!

Funktionen

5 (9,999)

Leistung

1 (9,999)

Design

3 (9,999)

Nutzen

1 (9,999)
Arazz1
4 (9,999)

2024-09-01

4 (9,999)
I like the Lidar sensor at the top, it seemed relatively easy to set up and it even plays some nice tunes :-)

Funktionen

4 (9,999)

Leistung

4 (9,999)

Design

5 (9,999)

Nutzen

4 (9,999)
Antwort von Samsung:
2024-09-04

CX

Thank you very much, Arazz! W are pleased that you are getting along nicely with your new Jet Bot thanks to its super easy set up and controls, along with all its incredible features! Enjoy! ^CR at Samsung Support

Davidibegbulem
3 (9,999)

2024-08-22

Houston TX

3 (9,999)
Robot Gets stuck on 40% then Sometimes it will go down to 39% Is there Anything to fix this?
Antwort von Samsung:
2024-08-22

SEA Care

Hi Davidibegbulem, We know how crucial a working appliance is at home. Let us assist you with your vacuum. To help you with your vacuum that is not charging, please visit the link below and follow the steps. Jet Bot will not charge https://www.samsung.com/us/support/troubleshoot/TSG10002358/#:~:text=Turn%20on%20the%20Jet%20Bot,vacuum%20until%20it%20turns%20on Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1147468863) to help our team pull up your information when you message us. Thank you. -Kimberly

No longer a sweeper
5 (9,999)

2024-08-21

5 (9,999)
[This review was collected as part of a promotion.] I'm absolutely thrilled with my Samsung Jet Bot+! It's a game-changer for keeping my floors spotless with minimal effort. The LiDAR navigation is impressively accurate, ensuring it doesn't miss a spot. Plus, the self-emptying feature is so convenient; I don't have to worry about the mess. It's a smart investment for anyone looking to simplify their cleaning routine. Truly, it's the helping hand I never knew I needed!

Funktionen

5 (9,999)

Leistung

5 (9,999)

Design

4 (9,999)

Nutzen

5 (9,999)
Geoff R
2 (9,999)

2024-08-20

2 (9,999)
[This review was collected as part of a promotion.] The app isn’t great. Samsung don’t sell replacement side brushes on their website and it recently stopped working after 4 months.

Funktionen

2 (9,999)

Leistung

2 (9,999)

Design

3 (9,999)

Nutzen

1 (9,999)
Walle
5 (9,999)

2024-08-19

5 (9,999)
Will always buy robotic vacuums from now, this one is really decent and clever too. Cleaned really well, my house is always clean now even with 2 cats

Funktionen

5 (9,999)

Leistung

5 (9,999)

Design

5 (9,999)

Nutzen

5 (9,999)
Antwort von Samsung:
2024-08-21

CX

Thank you for your wonderful five-star review! It is a joy to see how impressed you are with the smart and powerful performance of your new Jet Bot! This incredible vacuum will serve your home well for years to come! ^CR at Samsung Support

Siddharth
1 (9,999)

2024-08-09

1 (9,999)
This is the worst robot vacuum I have bought so far. It worked good till an year and right after 1 year it failed to charge anymore. When I contacted Samsung support they said they will charge the amount same as I paid for the vacuum. Very disappointed by the product and the support.
Antwort von Samsung:
2024-08-12

SEA Care

Hello Siddharth, We understand your frustration about your Jet Bot. To help you is all we wanted. Below is a link with steps to help determine why your Jet bot is not charging. Jet Bot will not charge https://www.samsung.com/us/support/troubleshoot/TSG10002358/ We'd love to speak to you to provide more assistance. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1147431317) to help our team pull up your information when you message us. Thank you. -Kimberly

Calum Nortrhwood
5 (9,999)

2024-08-05

Ennis

5 (9,999)
This little guy is a massive help with the daily cleaning. Sturdy product and really effective!

Funktionen

4 (9,999)

Leistung

5 (9,999)

Design

5 (9,999)

Nutzen

5 (9,999)
Antwort von Samsung:
2024-08-06

CX

Thank you for letting us know how much you are enjoying the Jet Bot, Calum! With automated vacuuming, you can concentrate on yourself, and not the housework! ^CR at Samsung Support

FiliandSi
5 (9,999)

2024-08-01

West London

5 (9,999)
I am so grateful! Thank you so much! I can vaccum clean without lifting a finger now (when we have 2 young children this is very much appreciated!). Great little smart robot from Samsung at a great price. Definitely recommend!

Funktionen

5 (9,999)

Leistung

5 (9,999)

Design

5 (9,999)

Nutzen

5 (9,999)
Antwort von Samsung:
2024-08-05

CX

Thank you so much for your lovely review, Fili & Si! It is an absolute pleasure to read how much of a positive impact this Jet Bot has had on your day-to-day lives! With a bustling household, including two small children, every little helps! So, thanks to automated vacuuming, as well as self-cleaning and powerful suction, it's no wonder you're loving this incredible appliance so much! ^CR at Samsung Support

london a1
4 (9,999)

2024-07-29

london

4 (9,999)
seems good so far early to tell how effective it is as only had it 1 day

Funktionen

4 (9,999)

Leistung

4 (9,999)

Design

4 (9,999)

Nutzen

4 (9,999)
Ni_Ferreira
5 (9,999)

2024-07-28

5 (9,999)
We got in love with it since the first minute. Great suction, easy App control. Amazing

Funktionen

5 (9,999)

Leistung

5 (9,999)

Design

5 (9,999)

Nutzen

5 (9,999)
Antwort von Samsung:
2024-07-30

Samsung UK Reviews Team

Thank you for your stellar review, NI! We're delighted to read you're enjoying the incredible suction power delivered by our Jet Bot vacuum for perfect cleaning results each time, and the amazing app functionality makes it a breeze to operate! It's wonderful to hear it was love at first sight! ^AP at Samsung Support

Avenger918
4 (9,999)

2024-07-28

san antonio texas

4 (9,999)
[This review was collected as part of a promotion.] it's OK, it needs better no go adherence. gets tangled up a lot
Dianeraffy
5 (9,999)

2024-07-28

Orange County New York

5 (9,999)
[This review was collected as part of a promotion.] I just got this and I like it, cleans the floor good and goes from wood to carpet. Saves me time.
AHB54
5 (9,999)

2024-07-27

5 (9,999)
This new gadget is a little gem, it moves around your house doing all the hoovering for you. This one is a lot quicker at charging and hoovering than my old one. Easy to set up and follow on your phone.

Funktionen

4 (9,999)

Leistung

4 (9,999)

Design

4 (9,999)

Nutzen

4 (9,999)
Antwort von Samsung:
2024-07-30

Samsung UK Reviews Team

Your Jet Bot vacuum cleaner will take the chore out of keeping your entire household debris free. The quick way in which it charges means that it is always ready when you need it, and the solid connection to your smartphone makes it easy to program for any task. ^DB at Samsung Support

Harvey baby
5 (9,999)

2024-07-27

Mayo Ireland

5 (9,999)
No more rows over hoovering!! Win win!! Lovely clean floors

Funktionen

5 (9,999)

Leistung

5 (9,999)

Design

5 (9,999)

Nutzen

4 (9,999)
Antwort von Samsung:
2024-07-29

Samsung UK Reviews Team

Thank you for your review, Harvery! We are delighted to see how much you are loving the convenience and performance of your new Jet Bot. This powerful vacuum will ensure spotless floors with little to no effort from anyone in your household. Definitely win-win! ^CR at Samsung Support

wekey1
4 (9,999)

2024-07-23

Florida

4 (9,999)
[This review was collected as part of a promotion.] I had multiple instances at beginning of using the Vacuum where it would always give false notification that something was stuck in brush and it wouldn't move at all even though nothing was there to remove/clean. The battery dies after staying in same place for sometime and the vacuum needs to be put back to charging manually. Since my vacuum runs when I'm away from home, I couldn't do much and wait to return home and search for it to put back on charging. For some reason (could be software update) the problem resolved on its own and works just as expected. The only few times i really did get the stuck notification in past weeks was when something really was stuck in the brush. Other than the beginning I have had good experience. The bag that came with vacuum is still half filled so pretty good for long term use. Mapping is quite accurate and having a cleaning report to view on what has been covered really gives a good idea. One drawback is that schedule option only lets you clean the whole house and not schedule specific rooms for specific days.Like I have rooms that are more or less always clean which i would like to schedule once a week, and others which can be every other day. Could be a software update for QoL improvements in future.
JHRS
1 (9,999)

2024-07-23

NC

1 (9,999)
Vacuum lost suction after one year leaving huge clumps of dog for all over the house .After 18 months front directioal wheel broken will only go in circles
Antwort von Samsung:
2024-07-31

SEA Care

Hi there, The vacuum plays a significant role in providing convenience in every household. Let's get the information you need to ensure your Jet Bot is in top condition. Please check the link below and see page 44 (Suction power is weak) for the best actions to take if you are having trouble with the Jet Bot's suction. User manual: https://downloadcenter.samsung.com/content/UM/202312/20231214125905756/O-DJ68-00858B-04_IB_VR8500_AA_EN_231211.pdf Should you need more assistance with the vacuum, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147374092) to help our team pull up your information when you message us. Have a great day. -Ernest-

JHRS
1 (9,999)

2024-07-23

1 (9,999)
Vacuum is less than two years old. Started Losing suction after a year of use. Now, front directional wheel broken, and it just runs in circles.
Antwort von Samsung:
2024-07-26

SEA Care

Hi there, The vacuum plays a significant role in providing convenience in every household. Let's get the information you need to ensure your Jet Bot is in top condition. Please check the link below and see page 44 (Suction power is weak) for the best actions to take if you are having trouble with the Jet Bot's suction. User manual: https://downloadcenter.samsung.com/content/UM/202312/20231214125905756/O-DJ68-00858B-04_IB_VR8500_AA_EN_231211.pdf Should you need more assistance with the vacuum, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147374092) to help our team pull up your information when you message us. Have a great day. -Ernest-

Ag77
5 (9,999)

2024-07-23

Round Rock, Texas

5 (9,999)
[This review was collected as part of a promotion.] I purchased my Jet Bot over 6 months ago and love it! This is my 2nd Samsung Robot and 4th Samsung product. Samsung makes excellent quality products which I totally enjoy as well as have informed my family and friends to purchase Samsung products. The Jet Bot is very easy to use and program. I programmed my Jet Bot to clean daily at 6am, it’s very quiet and powerful. I wake up to a clean house daily and love 💕 it!
Kmetcalf
5 (9,999)

2024-07-23

Tulsa Oklahoma

5 (9,999)
[This review was collected as part of a promotion.] I bought this a month ago and I am so happy , it helps with dog hair every day
Natalie23
5 (9,999)

2024-07-20

Dorset

5 (9,999)
So easy and completes a clean of our ground floor quickly and quietly. Easy to empty and if there are any issues it messages you! Once the cleaner got its wheel caught on a tissue under my daughters bed and let me know so I was able to sort it easily. Wish we had bought one sooner.

Funktionen

5 (9,999)

Leistung

5 (9,999)

Design

5 (9,999)

Nutzen

5 (9,999)
Antwort von Samsung:
2024-07-21

Samsung UK Reviews Team

Thank you for sharing your excellent experience with our Jet Bot Vacuum Cleaner, Natalie! We're thrilled to read you've been wowed by the ease of use and emptying, as well as the incredible cleaning performance and quiet operation! Plus, with notifications, you'll always be informed when you're cleaning companion needs a hand, so that the cleaning routine isn't interrupted! ^AP at Samsung Support

Aga22
5 (9,999)

2024-07-14

5 (9,999)
Easy to use, works perfectly fine. Robot itself isn’t loud at all, it’s only noisy for a few seconds when emptying storage after hoovering. I can set it off on the app from any place as long as I have access to the internet. Saves me so much time and hassle!

Funktionen

5 (9,999)

Leistung

5 (9,999)

Design

5 (9,999)

Nutzen

5 (9,999)
Antwort von Samsung:
2024-07-17

Samsung UK Reviews Team

Thanks for the awesome review, Aga! We're thrilled to see how much you are loving your new Jet Bot, especially thanks to how easy it is to use with the app, and of course it's quiet operation. This wonderful vacuum will keep your house tidy without you having to lift a finger or be disturbed during your day! ^CR at Samsung Support

Cheof
4 (9,999)

2024-07-11

4 (9,999)
[This review was collected as part of a promotion.] I've owned the product for several months now, and like that it can determine its location anywhere in its mapped area. I like not having to contently buy filters since you can just clean them.
MDRR
4 (9,999)

2024-07-11

4 (9,999)
[This review was collected as part of a promotion.] works great! Tried another brand but came back and bought the Samsung. but replacement spinner brush and filters, impossible to find. Unless I'm missing something,.
Karthic Dasari
3 (9,999)

2024-07-11

3 (9,999)
[This review was collected as part of a promotion.] Always issue with the sensor. If it works, cleans very well, but won't work consistently
Antwort von Samsung:
2024-07-12

Samsung Care

Hi Karthic Dasari, I understand how frustrating it can be when your vacuum doesn't consistently perform, especially when it does such a great job when it works. We are here to provide assistance. I have shared some steps/frequent maintenance below you can take to have a more consistent performance. 1. Clean the Sensors: Dust and debris can obstruct sensors. Use a soft, dry cloth or a brush to gently clean the sensors. 2. Check for Blockages: Inspect the vacuum’s hose, filters, and brush roll for blockages that might affect sensor performance. Clear any debris you find. 3. Reset the Vacuum: I have shared this model's user manual link below. Please turn to page 49 for steps to take to reset the vacuum. https://downloadcenter.samsung.com/content/UM/202312/20231214125905756/O-DJ68-00858B-04_IB_VR8500_AA_EN_231211.pdf 4. Update Firmware: Visit the user manual link shared earlier and turn to pages 34 - 35 to register the vacuum so it automatically updates its software. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147324996 to help our team pull up your information. Leo

Fumar
3 (9,999)

2024-07-11

Salt Lake City, UT

3 (9,999)
[This review was collected as part of a promotion.] It does the job just not as well as you expect... one day it's the whole house. then, it's splotchy on the rest of the house. Not very impressive
Antwort von Samsung:
2024-07-12

Samsung Care

Hi Fumar, We know how disappointing it is to have a vacuum that doesn't work as expected. Let us extend our help. I have shared the model's user manual link below for the steps if the vacuum doesn't clean some of the places on page 45. https://downloadcenter.samsung.com/content/UM/202312/20231214125905756/O-DJ68-00858B-04_IB_VR8500_AA_EN_231211.pdf If, after following the steps, the issue persists, we highly suggest contacting us directly. Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147324984, which will help our team pull up your information. ^Rainly

Katheryn
5 (9,999)

2024-07-04

Scarborough

5 (9,999)
Absolutely this vacuum, I’m disabled so this helps me clean my floors every day. Great for people with pets, collects pet fur easily. Is brilliant at changing to different floor surfaces too. Easy to empty and clean.

Funktionen

5 (9,999)

Leistung

5 (9,999)

Design

5 (9,999)

Nutzen

4 (9,999)
Antwort von Samsung:
2024-07-08

Samsung UK Reviews Team

Thank you for your five-star review, Katheryn! We're delighted to hear that our Jet Bot Vacuum has made such as positive impact on your daily cleaning routine, and that it's cleaning your furry friend's hair with ease on all floor surfaces! Plus, the upkeep is a breeze with the ease of emptying and cleaning! ^AP at Samsung Support

Gurmz
5 (9,999)

2024-07-03

London

5 (9,999)
The item is super good and has a good level of suction.

Funktionen

5 (9,999)

Leistung

5 (9,999)

Design

5 (9,999)

Nutzen

5 (9,999)
Antwort von Samsung:
2024-07-05

Samsung UK Reviews Team

Thank you for this stellar review about your amazing Samsung Jet Bot™ AI+ Robot Vacuum Cleaner! This masterpiece of technology comes with a consistent suction power and innovative AI technology and features, which ensure your home is always clean effortlessly for a full premium experience! ^CL at Samsung Support

Skar
5 (9,999)

2024-06-24

Belfast, UK

5 (9,999)
It is an excellent product and comes with a 5-year parts and labour warranty.

Funktionen

5 (9,999)

Leistung

5 (9,999)

Design

5 (9,999)

Nutzen

5 (9,999)
Simsonian
5 (9,999)

2024-06-22

Bailiebourough

5 (9,999)
I've been using my Samsung robot vacuum for a few days now, and I'm absolutely thrilled with its performance! It does an excellent job of cleaning my floors, effortlessly picking up dirt, dust, and pet hair. The navigation system is incredibly smart, allowing it to cover every inch of my home without missing a spot. I also love the convenience of controlling it via the app, which makes scheduling and monitoring so easy. The vacuum's battery life is impressive, providing plenty of power to clean my entire house on a single charge. It's also relatively quiet, which is a huge plus when I'm working from home or relaxing. One minor drawback is its height. It can't fit under some of my lower furniture, which means I have to move things around occasionally. However, this is a small inconvenience compared to the overall efficiency and effectiveness of this vacuum. Overall, the Samsung robot vacuum has been a fantastic addition to my home, making my cleaning routine much more manageable. Highly recommend it!

Funktionen

5 (9,999)

Leistung

5 (9,999)

Design

5 (9,999)

Nutzen

5 (9,999)
Antwort von Samsung:
2024-06-22

Samsung UK Reviews Team

Thank you for taking the time to share with us this stellar review about your new and incredible Samsung Jet Bot™ AI+ Robot Vacuum Cleaner! We are thrilled to read that, no matter the floor it is used on, this brilliant Jet Bot leaves nothing but sparkling cleanliness behind, picking up any type of dirt thanks to its Intelligent Power Control technology. Not only that, but it also cleans in full automation, by tracking your home and leaving no space untouched, with its Wi-Fi Control also letting you move it as you like from the SmartThings app. It is also great that you are impressed by its long-lasting battery, which is more than enough to clean your entire home, and that you also like its quiet operation. Still, we appreciate that you still see some room for improvement, specifically because you wished for the Jet Bot to be able to fit under lower furniture, and we will certainly make sure to pass this valuable feedback along. In the meantime, this fantastic device will make a positive difference in your home every day. ^CL at Samsung Support

Juliar14
5 (9,999)

2024-06-19

Nottingham

5 (9,999)
I have managed to set this up without too much difficulty. Only used it once but I am so pleased with this little robot cleaner I cannot believe the dust and dirt it has managed to pick up and I thought the floor wasn’t too dirty ! Can’t wait to put it into action again

Funktionen

5 (9,999)

Leistung

5 (9,999)

Design

5 (9,999)

Nutzen

5 (9,999)
Antwort von Samsung:
2024-06-21

Samsung UK Reviews Team

We are delighted to read that, after an easy set-up, and after using it only once, you are impressed by the superb cleaning technology of your Samsung Jet Bot™ Robot Vacuum Cleaner, Juliar! This smart product will keep your house sparkling clean with its full automation and impressive performance. Enjoy! ^CL at Samsung Support

JoLL
5 (9,999)

2024-06-17

Hemel Hempstead

5 (9,999)
vacuum my living room thoroughly in 15 min, much faster than my previous robot it takes 1 hour. Very good helper for cleaning and I love the dust bag which should last for 2-3 months.

Funktionen

5 (9,999)

Leistung

5 (9,999)

Design

4 (9,999)

Nutzen

5 (9,999)
Antwort von Samsung:
2024-06-18

Samsung UK Reviews Team

Thank you for the five-star review of your new Jet Bot! We are over the moon to see how pleased you are with the speedy performance of your new robot vacuum! Plus, thanks to the clean station, you can leave vacuum to do its job for months, without worrying about emptying or cleaning! Enjoy! ^CR at Samsung Support

S Nina
5 (9,999)

2024-06-12

West Midlands

5 (9,999)
Absolutely love it! I bought the Jet Bot out of curiosity, with doubts that it might work. However, I was astonished at the results. My house never been so thoroughly cleaned and dust free. The robot works almost silently and tirelessly while we are watching TV after dinner, or while I am out to leisure club, or to work. Every day hoovering is not any more dream, but reality!

Funktionen

5 (9,999)

Leistung

5 (9,999)

Design

5 (9,999)

Nutzen

5 (9,999)
Antwort von Samsung:
2024-06-13

Samsung UK Reviews Team

Thank you for sharing with us this stellar review about your fantastic Samsung Jet Bot™+ Robot Vacuum Cleaner with Auto Empty CleanStation, Nina! We are thrilled to read that, after a bit of initial uncertainty, you decided to get this incredibly smart product, and that you were immediately astonished with the results. As you mentioned, this brilliant piece of technology is incredibly quiet while it works diligently and tirelessly to keep every surface sparkling clean for your own benefit and completely effortlessly. You can make the most of the advanced technologies of the Samsung Jet Bot™ to have a spotless home in full automation! ^CL at Samsung Support

Mark2001
5 (9,999)

2024-06-11

5 (9,999)
It just makes life so much easier and the house has never been so clean

Funktionen

5 (9,999)

Leistung

5 (9,999)

Design

5 (9,999)

Nutzen

5 (9,999)
Antwort von Samsung:
2024-06-12

Samsung UK Reviews Team

Thank you, Mark! That is exactly our aim when developing this incredible, smart Jet Bot! With powerful suction and automation, you can enjoy a clean floor, with no effort, leaving you more time to enjoy you day! ^CR at Samsung Support

JD207
4 (9,999)

2024-06-11

4 (9,999)
Only used twice so far but is quiet and fast. Does a good job on tiled floor

Funktionen

5 (9,999)

Leistung

4 (9,999)

Design

5 (9,999)

Nutzen

4 (9,999)
Antwort von Samsung:
2024-06-12

Samsung UK Reviews Team

Thank you for your fab review! It is wonderful to see how happy you are with your new Jet Bot! Thanks to its powerful suction, user-friendly controls and quiet operation, you can sit back, relax, and let this incredible bot do its job! ^CR at Samsung Support

Gracie
4 (9,999)

2024-06-09

Alabama

4 (9,999)
[This review was collected as part of a promotion.] I got this a month ago and it has work flawlessly.
dfg5027
5 (9,999)

2024-06-09

Tampa, FL

5 (9,999)
[This review was collected as part of a promotion.] I bought the Jet Bot AI+ about a month ago and wanted to give it some time before providing a review. Thus far I am extremely pleased with the product. Key features that I really like is that it has a normal vacuum roll brush instead of the turnstile bristles that a rumba has. It also has different power settings for hard floor and carpet which I have both of. The obstacle avoidance has been great as well even though it identifies somethings as other items. At the end of the day as long as it avoids them is what matters. I also enjoy the fact that I can use the Jet Bot Ai+ to see if my kids have made any spills or I can just ride along and remotely view what the jet bot is cleaning. Although the system does tell you when to clean out the internal filter and when to wipe it down. Since I run mine on a daily schedule, I recommend you clean out the components on a weekly basis for best results.
Gc shop
5 (9,999)

2024-06-06

Detroit

5 (9,999)
[This review was collected as part of a promotion.] So far so good I am happy with the results and the device
VRCanberra
5 (9,999)

2024-06-05

5 (9,999)
[This review was collected as part of a promotion.] Hate vacuuming? I did too until I bit the bullet and bought a jet bot robot vacuum. I did the maths and worked out that it will pay for itself in 3 months by not employing a cleaner. It learned the layout of my place in minutes and even worked out to avoid the stairs. It isn’t anywhere as noisy as I was expecting it to be and best of all, my dog isn’t perturbed by it. She used to attack the vacuum cleaner every time I brought it out. I’m also impressed with its performance. It handles rugs, wooden floors and tiles equally well. All I have to do is put my feet up!

Funktionen

5 (9,999)

Leistung

5 (9,999)

Design

5 (9,999)

Nutzen

4 (9,999)

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11.08.2025

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