*Based on average battery life under typical usage conditions. Average expected performance based on typical usage. Actual battery life depends on factors such as network, features selected, frequency of calls, and voice, data, and other application-usage patterns. Results may vary.
How Trade-In Works:
01
Choose your new Samsung device and tell us about your old one.
If eligible, you will see an estimated trade-in value.
02
Get an upfront discount on the price of your new Samsung device.
03
Send your old device back to complete the trade-in.
All from one hand
Now you get innovative smartphone with right tariff plan.
Now you get innovative smartphone with right tariff plan.
Der Anschlusspreis und monatlicher Tarifpreis werden vom jeweiligen Netzanbieter eingezogen. Du zahlst jetzt nur den einmaligen Gerätepreis.
Check the availabbility
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Informationen zur Verarbeitung Deiner personenbezogenen Daten findest Du in unserer Datenschutzerklärung.
Pay monthly phone contracts
Buy your phone along with an inclusive monthly network plan and pay monthly*
Choose your network
Choose from a range of networks and inclusive monthly plans to get started with your new Galaxy phone straight away.
Pay Monthly
Pay for your phone and an inclusive bundle of calls, texts and data in one easy-to-manage monthly fee.
Next steps
You will be redirected to our trusted partner, A1 Comms Ltd (trading as Mobileshop), to purchase your phone and setup your monthly plan.
Select your new Samsung Galaxy device and the eligible device you want to trade in.
02
Determine value
Answer a few simple questions to determine the estimated trade-in value of your eligible device. The estimated trade-in value will be applied to the purchase price of your new Samsung Galaxy device at time of checkout.
03
Ship your eligible trade-in device
Once your new Samsung Galaxy device has shipped, you’ll receive an email with shipping instructions and a pre-paid shipping label for your trade-in device. Carefully follow the instructions and use the pre-paid shipping label to ship your trade-in device. Your trade-in device shipment will take approximately 2 to 3 business days and you will receive a confirmation email once the device is received.
04
Confirmation of condition of trade-in device
Once we have received your trade-in device and the condition has been verified, the final trade-in value will be determined. If the final trade-in value differs from the estimated trade-in value, at our sole discretion, you may be offered an adjusted trade-in value by email which will also describe the next steps in the process. The device condition assessment will take approximately 5-10 business days and you will receive a confirmation email once completed.
Enter your IMEI (if you have a Bluetooth device, enter the serial number)
Find your IMEI or serial number
To quickly locate the IMEI, enter * # 06 # on your LTE device. Otherwise, go to your device settings, check the device itself or device packaging to locate the IMEI or serial number.
Enter your IMEI or serial number (Note: to trade-in a phone, you must enter a valid 15-digit IMEI)
Incorrect
Correct
We were unable to confirm your IMEI or serial number. Please try one of the following options:
*Actual trade-in value may differ from estimated trade-in value for various reasons
Help us to further validate your trade-in device
How would you like to validate your trade-in device?
trade-in apply validation-check input title
Please enter a valid IMEI or Serial number
Correct
How do I find my IMEI number?
To quickly locate the IMEI, enter * # 06 # on your LTE device. Otherwise, go to your device settings or check the device packaging to locate the IMEI
How do I find my serial number?
Go to your device settings, check the device itself or device packaging to locate the serial number. Please enter the Serial Number without any spaces or special characters (e.g. / , -, #, :, @, ~, ^).
Action required
Find my iPhone is enabled on your device. This feature must be disabled and your device must be factory reset before your trade-in device is mailed in. If Find My iPhone is not disabled, your will not be eligible for trade-in
To apply the estimated trade-in value to your purchase, read and accept the terms and conditions of the program included below.
Get fast, convenient repairs using genuine Samsung parts, from our authorized technicians.
Mechanical malfunction or defects
If your device is experiencing a mechanical malfunction or defect, including battery failure, we'll repair it. There are no limits for service requests due to mechanical malfunction or defects, provided they are not protected by the manufacturer's warranty. A service fee applies to all service requests.
Up to 2 service requests for physical & liquid damage
Make up to two service requests for physical or liquid damage within two years. A service fee applies to all service requests.
Get fast, convenient repairs using genuine Samsung parts, from our authorized technicians.
Mechanical malfunction or defects
If your device is experiencing a mechanical malfunction or defect, including battery failure, we'll repair it. There are no limits for service requests due to mechanical malfunction or defects, provided they are not protected by the manufacturer's warranty. A service fee applies to all service requests.
Up to 2 service requests for physical & liquid damage
Make up to two service requests for physical or liquid damage within two years. A service fee applies to all service requests.
Protects your device from physical or liquid damage (including screen repairs) and mechanical malfunction or defects not covered by the manufacturer’s warranty for up to two years.
Protects your device from physical or liquid damage (including screen repairs) and mechanical malfunction or defects not covered by the manufacturer’s warranty for up to two years.
※ Cover until canceled. Financing program is not available with device purchasing
※ Cover for 24 months. Financing program is available with device purchasing
Samsung Care+ Terms and Conditions
By clicking on confirm, you agree to Samsung terms and conditions.
