Filtre interne Samsung- HAF-QIN/EXP
Gallery popup
Scannez le QR Code avec votre smartphone et placez le produit dans l’espace souhaité.
Fonctionnalités
Pourquoi filtrer l'eau ?
L'eau potable est traitée au chlore, utilisé comme désinfectant, ce qui a pour action de dénaturer le goût naturel de l'eau. Elle est également composée d'impuretés formées depuis les usines de traitement jusqu'aux consommateurs.
Afin de réduire les mauvaises odeurs et pour lui redonner sa qualité et son goût originel, Samsung a conçu le filtre intérieur HAF-QIN adaptable sur certains réfrigérateurs de la gamme.
Quand faut-il changer le filtre ?
Les normes constructeurs imposent d’indiquer le changement du filtre tous les six mois. Dès lors, tous les six mois, l’indicateur de changement de filtre (sur le panneau de commande) change de couleur (il passe du vert à l’orange au 5ème mois, puis de l'orange au rouge au 6ème mois), indiquant que le filtre doit être changé.
Néanmoins, le changement du filtre dépend de la consommation d’eau, ainsi que de la dureté et de la pureté de cette dernière. Le filtre doit donc être changé lorsque le consommateur constate que le goût de son eau a changé.
Un filtre testé et certifité par NSF international
Les filtres à eau HAF-QIN SAMSUNG sont testés et certifiés par NSF International, une organisation non gouvernementale à but non lucratif dédiée à la santé publique, à la sécurité, et à la protection de l'environnement. Cette certification est internationalement reconnue pour être gage de sécurité pour les consommateurs du monde entier.
Purifie l'eau
Les filtres à eau SAMSUNG, utilisant uniquement du carbone de haute qualité, enlèvent plus de 99% de polluants potentiellements dangereux pouvant être présents dans votre eau, tels que:
- le chlore, largement utilisé dans le traitement de l'eau comme désinfectant, il donne à l'eau un goût et une odeur particulière
- les produits chimiques, l'amiante, le benzène, le mercure, le carbofuran, ces polluants industriels toxiques peuvent infiltrer les sources d'eau
- les bactéries souvent trouvées dans les lacs et les rivières, elles ont une grande résistance aux désinfectants comme le chlore et peuvent donc rester plus longtemps dans l'eau.
Caractéristiques
-
Capacité
300 gal
-
NSF 42 NSF 53
-
Installation
Tourner à 90° puis bloquer
-
Dimensions nettes (L x H x P) (mm)
6.0 X 6.0 X 21 mm
-
Poids net (kg)
0.345 kg
-
RF23*******, RF24*******
-
DA97-17376B
-
Corée
Avis
Filtre interne Samsung- HAF-QIN/EXP
- Les clients louent le goût frais et cristallin de l'eau, sans odeurs désagréables ni arrière-goût.
- Beaucoup signalent des fuites graves, un ajustement inadéquat et l'impossibilité de sceller correctement le filtre.
- Plusieurs clients décrivent des inondations de cuisine et de sous-sol causées par les fuites.
- Certains rapportent que le voyant de réinitialisation du filtre ne s'éteint pas après installation.
- Des défaillances répétées surviennent même avec des filtres authentiques, entraînant une perte de confiance envers la marque.
Photos et vidéos des clients
Filtres
Le tri par pertinence affiche les meilleurs avis en premier. Nous prenons en compte différents critères tels que les votes utiles, les derniers avis, les photos et d'autres caractéristiques que les lecteurs recherchent dans leurs avis.
Filtres
280 Avis
11/02/2026
Service clients Samsung
Bonjour hape, Nous vous remercions d’avoir partagé votre avis. Nous regrettons les problèmes que vous avez rencontrés avec notre Filtre à eau interne. Nous vous encourageons à entrer en contact avec l'un de nos collaborateurs, qui sera en mesure de trouver une solution adaptée à votre situation. Vous pouvez les joindre via le lien suivant: https://www.samsung.com/fr/support/contact/ Nous restons à votre disposition. Cordialement Alex, Service clients Samsung
07/12/2025
05/05/2024
Service clients Samsung
Bonjour maxp, Merci beaucoup ! Nous sommes ravis que vous appréciiez notre produit ! N'hésitez pas à faire un tour sur notre Samsung Shop pour voir les nouveautés de l'année : https://www.samsung.com/fr/offer/ Cordialement Charlie, Service clients Samsung
18/10/2023
Poitiers
Service clients Samsung
Bonjour Hallex, Merci d’avoir choisi le produit Samsung ! N’hésitez pas de télécharger l’application Samsung Members pour retrouver les conseils de la communauté Samsung, recevoir les dernières newsletters et des offres exclusives sur différents produits : https://www.samsung.com/fr/apps/samsung-members/ À très bientôt, Alex, service clients Samsung
22/09/2026
22/09/2026
Stl
08/09/2026
Tampa
18/08/2026
Wedowee
13/08/2026
Samsung
Hi Ed Dannhaus, Your feedback gives us a glimpse into your experience with the product, and there's clearly more behind your review than a few words can capture. We'd love the opportunity to hear more about what led to it. Please reach out to us through any of the channels below and reference ticket number 1152991335. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1-800-726-7864 (1-800-SAMSUNG) We're here to listen. Rachel Samsung Care
05/08/2026
Richmond Virginia
04/08/2026
03/08/2026
03/08/2026
Chicago
03/08/2026
NORTHEAST OHIO
28/07/2026
Zespół Samsung
Przykro nam z powodu opisanych nieprawidłowości. W zaistniałej sytuacji zachęcamy do bezpośredniego kontaktu z naszymi specjalistami z serwisu, aby mogli dokładnie przyjrzeć się sprawie i postarać się udzielić wsparcia: https://www.samsung.com/pl/support/service-center/. Wierzymy, że już wkrótce uda się w pełni wykorzystać potencjał urządzenia i cieszyć się jego poprawnym działaniem.
27/07/2026
Samsung
Hola, sentimos que el producto no haya cumplido tus expectativas. Trabajamos continuamente para mejorar nuestros productos y servicios. Tus comentarios son muy importantes para nosotros. Si necesitas ayuda con alguna situación, puedes comunicarte con nosotros a través de los canales de atención disponibles en este enlace: https://www.samsung.com/co/support/
26/07/2026
Los angeles
Samsung
We hear you, J33won, and would like to share a couple of resources as our water filter packaging has recently been refreshed to support sustainability efforts. For more information about Samsung Genuine Water Filters, please see: https://www.samsung.com/us/home-appliance-accessories/haf-qin-refrigerator-water-filter-sku-haf-qin-exp/ The article below also includes a video demonstration showing how to access the water filter area, open the filter cover, and replace the filter: https://www.samsung.com/us/support/answer/ANS10005090/ Samsung truly values your business. Khristine Samsung Care
29/06/2026
Samsung
We'd like to better understand your experience with the water filter authentication app, Scabdidly, and explore ways we can assist. Please reach out to us through one of the support channels below and provide reference number (1152781387) for prompt assistance. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) We hope to hear from you soon. Glaiza Samsung Care
11/06/2026
11/06/2026
Curitiba
08/06/2026
Chicago, IL
Samsung
Dear MRS AGB, We went over your review of your Samsung water filter, focusing on what you mentioned about the water flavor. A new water filter may temporarily affect taste if it hasn’t been fully flushed. Running a few gallons of water through it can help clear any trapped air or loose particles. You can explore the full guide here: https://www.samsung.com/us/support/troubleshoot/TSG10003791/#water-from-the-dispenser-is-warm-or-tastes-bad Please keep this reference number for your records: 1152604166. For additional support, you can contact us using the channels listed below: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1-800-726-7864 (1-800-SAMSUNG) Your effort in sharing this with us and staying engaged means a lot. Rachel Samsung Care
27/05/2026
Samsung
Hi lptr, Seeing water collect inside your refrigerator right after installing the filter is not the experience you expect, and we understand how concerning that can be. A leak like this is often related to how the filter is seated or fitted. For the best fit and safe installation, working with a professional installer can help ensure everything is set up correctly. You may check the link below for more information: https://www.samsung.com/us/support/troubleshoot/TSG10003766/#leaks-from-the-refrigerator-s-water-filter If the issue continues after trying the steps above, please reach out to us through any of the support options below so we can further assist: 1. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us 2. X: https://x.com/messages/compose?recipient%20id=18768513 3. Facebook Messenger: https://m.me/samsungsupport 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Kindly provide this reference number (1152550983) when you reach out so our team can retrieve your information. Samsung values your business. Geraldine Samsung Care
21/05/2026
Florida
21/05/2026
Mesquite Tx
20/05/2026
20/05/2026
20/05/2026
20/05/2026
20/05/2026
Wausau, WI
20/05/2026
Willingboro, New Jersey
20/05/2026
Michigan
20/05/2026
Kansas City
20/05/2026
Phoenix, AZ
20/05/2026
20/05/2026
20/05/2026
New York
20/05/2026
13/04/2026
Slc , UT
Samsung
Hi Suz73, We know how important it is to have a reliable water filter at home, especially after installing a new one. Running several gallons of water lets fresh water move fully through the system and helps the filter perform as designed. Making sure the filter is fully inserted and locked in place also supports smooth flow and consistent results. The fourth subtopic in the link below covers water filter optimization: https://www.samsung.com/us/support/troubleshoot/TSG10003791/#water-from-the-dispenser-is-warm-or-tastes-bad Genuine Samsung filters may differ in pricing across sellers due to promotions, bundles, or certifications, and they’re thoughtfully designed to deliver a precise fit, smooth water flow, and reliable filtration performance throughout their full service life. If you need further assistance, you can connect with us through any of the options below: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: https://m.me/samsungsupport 3. X: https://x.com/messages/compose?recipient%20id=18768513 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please have reference number 1152379940 ready when you contact us so we can assist you quickly. We appreciate hearing from you, and Samsung truly values your business. Jeffrey Samsung Care
06/04/2026
06/04/2026
Samsung
Hello Gail, It's a thoughtful point of reviewing how the water filtration system. Making sure the filter is fully inserted and properly aligned in the housing can support steady water flow and optimal performance. It also helps to review the surrounding connections and dispenser area to confirm everything is positioned as intended for everyday use. You can explore the full guide here: (Helpful Information for Samsung Refrigerator Water Dispenser Use) https://www.samsung.com/us/support/troubleshoot/TSG10003791/ If issue persist, feel free to reach us through the following channels: Please keep this reference number for your records: 1152352147. Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) Samsung truly values your business. Nicole Samsung Care
30/03/2026
26/03/2026
London, KY
26/03/2026
Elgin,IL
26/03/2026
Missouri
Samsung
Hi Cher, We value the time you spent sharing your thoughts about your Samsung refrigerator. You can help keep your refrigerator running smoothly by doing a few quick checks and routine adjustments. Making sure the unit has consistent power, such as confirming the interior lights turn on and the home circuit breaker is set correctly. For the ice maker, maintaining good household water pressure and replacing the water filter on schedule can help promote steady ice production and clear, well‑formed ice. Occasional checks of the ice bucket and components can also help ensure everything continues to work as intended. Samsung refrigerator has no power https://www.samsung.com/us/support/troubleshoot/TSG10003903/ Samsung ice maker is not working https://www.samsung.com/us/support/troubleshoot/TSG10002387/ If you’d like us to take a closer look or need additional assistance, please reach out using one of the options below and include your reference number 1152300586 so our Samsung Care team can locate your details quickly: Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Samsung Customer Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) Thank you for your feedback. Meneleo Samsung Care
25/03/2026
Texas
25/03/2026
Georgia
25/03/2026
25/03/2026
25/03/2026
25/03/2026
Illinois
25/03/2026
Lincolnton ga
25/03/2026
Illinois
25/03/2026
North Dakota
25/03/2026
Augusta Ga
25/03/2026
23/03/2026
Atlanta
Samsung
Hi TheLux, We value the time you spent sharing your thoughts about your Samsung water filter. Your comment helps guide improvements to our support process and overall customer experience by giving us clearer insight into what customers encounter and where we should focus our efforts to deliver more reliable and responsive support. Please keep this reference number for your records 1152298680. Thank you for your feedback. Meneleo Samsung Care
19/03/2026
Edison, NJ
14/03/2026
Samsung
"Dear Meka, we acknowledge the time you took to share your review of your Samsung refrigerator water filter. Your feedback plays an important role in informing us about our continued improvements to our products and the customer experience. Please keep this reference number for your records: 1152278843. We appreciate hearing from you and truly value your business. Rachel Samsung Care "
12/03/2026
11/03/2026
11/03/2026
Arizona
11/03/2026
Sacramento
11/03/2026
11/03/2026
Alabama
11/03/2026
Mpls,mn
10/03/2026
Pittsburgh, Pa
10/03/2026
Bessemer, AL
10/03/2026
San Antonio, Texas
10/03/2026
10/03/2026
Battle Ground, WA
10/03/2026
New Haven, CT
10/03/2026
Warner robins ga
02/03/2026
Fort Wayne indiana
Samsung
Hi Valued Customer, We value the details you shared about your Samsung refrigerator and the leaking that occurred during the water filter replacement. To help ensure the correct filter is used for your refrigerator model, and to avoid issues like leaking or improper fit, you can use Samsung’s filter lookup tool. You can explore the full guide here: Find the correct water filter for your Samsung refrigerator https://www.samsung.com/us/home-appliances/refrigerators/water-filters/find-your-water-filter/ If your refrigerator experiences leaking after a filter replacement, reviewing the proper installation method can help ensure the filter is fully seated and aligned to prevent drips or water bypass. You can explore the full guide here: How to replace the water filter in a Samsung refrigerator https://www.samsung.com/us/support/answer/ANS10005090/ If the issue persists, please do not hesitate to reach out through the options below: Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose Samsung Community: https://us.community.samsung.com/ Samsung Customer Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) When contacting us, please have this reference number (1152189920) available so we can assist you promptly. We appreciate hearing from you, and Samsung truly values your business.
28/02/2026
Ohio
Samsung Care
Hi Chico, We acknowledge the time you took to share your review of your Samsung refrigerator, and we value the details you provided about leaks around the water filter. If moisture is appearing near the filter area, reviewing the filter’s condition, confirming it is fully locked, and following the location‑based leak steps can help identify whether the issue is coming from the filter, dispenser, or another section. If the filter does not seat or lock properly, this resource walks through steps that can help ensure a correct fit and seal. You can explore the full guide here: Fix filter fit issues in Samsung refrigerator https://www.samsung.com/us/support/troubleshoot/TSG10007311/ Please keep this reference number for your records: 1152190244. If issue persists, feel free to reach us through the following channels: Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) We appreciate hearing from you, and Samsung truly values your business.
27/02/2026
Big Stone Gap, VA
Samsung
We appreciate the thorough details you shared about the water filter concern, including the multiple replacement attempts and the situation you noticed after reinstalling the filter. A helpful guide under “Leaks from the refrigerator’s water filter” walks through the steps to check the filter installation, filter type, and filter housing. Please visit https://www.samsung.com/us/support/troubleshoot/TSG10003766/#leaks-from-the-refrigerator-s-water-filter If water continues to appear after completing the steps in the link, we’re here to support you further. Please contact us using the options below and include your reference number 1152189894 so your details can be located quickly: • Facebook Messenger: https://m.me/samsungsupport • X (Twitter): https://x.com/messages/compose?recipient%20id=18768513 • Samsung Community: https://us.community.samsung.com/ • Samsung Customer Care: 1‑800‑726‑7864 Samsung really appreciates your business.
26/02/2026
pa
Samsung Care
Hello there, We understand how frustrating it can be when the water filter is difficult to replace — especially for someone who needs an easier, more accessible process. We’re here and willing to help. For step-by-step instructions on how to replace the water filter, including the correct direction to push and twist, please review the guide below: How to replace the water filter in a Samsung refrigerator https://www.samsung.com/us/support/answer/ANS10005090/ If you still need assistance or have questions about making the process easier or more accessible, please contact us so we can help: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide this reference number (1152180444), so our team can pull up your information. Thank you! ^Joshua
23/02/2026
Florida
SEA Care
Larissa, thank you for your review of our water filter. Your opinion matters to us. Rest assured that we are working to improve our products and services with the help of your review. Should you need any support, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG). Have a great day. ^Camille
30/01/2026
Utah
Samsung Care
Hi Samson, We understand your frustration with your son getting a cut while opening the water filter. Let us help. Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1151968863) to help our team pull up your information when you message us. Thank you. -Ricardo
19/01/2026
16/01/2026
seattle, wa
15/01/2026
CT
14/01/2026
CT
14/01/2026
New Jersey
13/01/2026
13/01/2026
Sac Ca
13/01/2026
texas
13/01/2026
Dallas TX
12/01/2026
12/01/2026
Frisco, Texas
12/01/2026
Charlotte NC
12/01/2026
Fort Lauderdale, FL
08/01/2026
Houston tx
01/01/2026
25/12/2025
West Chester OH
24/12/2025
New York, NY
23/12/2025
Fort Lauderdale, FL
21/12/2025
San Diego, CA
21/12/2025
CT
20/12/2025
20/12/2025
Sugar Land, TX
Ces avis sont gérés par Bazaarvoice et ils sont conformes avec la politique d'authenticité de Bazaarvoice, laquelle est supportée à la fois sur la technologie d'anti-fraude et sur l'analyse humaine.
Plus de détails à:
Solutions et astuces
Besoin d’aide ?
Trouvez des réponses à vos questions.
Nos experts vous conseillent
Échangez avec nos experts et obtenez des conseils sur les produits qui correspondent le mieux à vos besoins.
Les images sont uniquement utilisées à titre d’illustration et les accessoires sont vendus séparément. Les fonctionnalités et les spécifications présentées correspondent à celles disponibles au lancement commercial du produit mais peuvent être sujettes à des modifications sans notification au préalable.
Consultez et retrouvez toutes les informations et conditions concernant les offres sur les pages produits.



