Complete your order and earn Samsung Rewards points. The points you earn can be redeemed as a discount on your next purchase at Samsung.com. If you are not yet a Samsung Rewards member, you can join now with your Samsung account to earn points on this purchase and redeem them as discounts on your next order.If you are not a Samsung Rewards member, you may join with your Samsung account to earn points for this purchase and redeem them as discounts on your next order.Samsung Reward points are based on membership tier and max limit.
Complete your order and earn Samsung Rewards points. The points you earn can be redeemed as a discount on your next purchase at Samsung.com. If you are not yet a Samsung Rewards member, you can join now with your Samsung account to earn points on this purchase and redeem them as discounts on your next order.If you are not a Samsung Rewards member, you may join with your Samsung account to earn points for this purchase and redeem them as discounts on your next order.
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You can enjoy what's on the screen clearly and feel the textures of art the way it’s meant to be. Enjoy the art as the art, the TV as the TV.
* Conventional product refers to the previous model without Matte Display.
Modern Frame Design
Designed to look like a slim picture frame
The Frame's elegant and modern design blends flawlessly with your interior to elevate your home décor.
Customizable Frame
Customize to your style
The Frame offers a choice of customizable bezels in a variety of colors. Pick the ideal frame for your space, taste, or artwork — magnets make it simple to attach and detach for a different style.
* Customizable bezels sold separately. Available colors may vary by region.
Art Mode
When The Frame is off, the arts are displayed
Transform The Frame into art when you're not watching TV. You'll love watching the beautiful works of art on The Frame.
Design
Simple Stand Position
Place The Frame in a traditional position to comfortably watch your favorite movies and TV shows or showcase stunning landscapes.
* Supported content may vary depending on the horizontal/vertical installation method of the screen.
Lean-Back Stand Position
Adjust The Frame's stand legs to mimic a standing picture frame - perfect for viewing masterpieces in smallerr spaces.
* Supported content may vary depending on the horizontal/vertical installation method of the screen.
Vertical Stand Position
When you want to display beautiful portraits, simply switch up the position to view The Frame vertically.
* Supported content may vary depending on the horizontal/vertical installation method of the screen.
Slim Fit Wall Mount
Hangs like a real frame
Installing The Frame is simple and quick. Gorgeous from all sides, it fits perfectly in your space.
* Horizontal or vertical installation is possible with the Slim Fit Wall Mount, which is included in the purchase of 32 inch The Frame.* The distance between the wall and TV may vary depending on the wall type and installation method.*A small gap between the wall and TV may occur if the wall is not 100% flat or is constructed off-angle to the floor or if installed incorrectly
Art
Art Store
World famous galleries in your living room
Choose from over 2,100 works of art from globally renowned institutions on Art Store. Art Store gives you access from beloved classics to modern marvels to stunning photography.
* Art Store subscription required to access full selection. Fees apply to subscription service.* Art pieces in the Art Store are subject to change without prior notice.* The Art Store may not be available in some countries.
A father is touching his daughter's face on the beach. The moment is captured on The Frame, which is hanging on a wall in a room.
My Photo
Frame your most loved moments
You can easily upload and exhibit your own photography or a new family portrait. Simply send your photos to The Frame via your phone or a USB flash drive.
* Requires SmartThings app download and installation to upload personal photos to The Frame via mobile device.* The Frame only supports JPEG. Photos are recommended 1920*1080 16:9 in size.
Mat Canvas
Your art, your way
Add a matte canvas behind your photo or artwork to make it look even more realistic. Choose from 5 matte backgrounds and 16 colors to find the perfect fit.
Brightness Sensor
Senses the light for ideal brightness
Your art always looks how it's meant to look with the Brightness Sensor. It detects surrounding light and automatically optimizes the screen's brightness and color tone for a natural look.
* Performance may vary depending on the lighting condition.* Image is simulated and for illustration purposes only.
Picture Quality
100% Color Volume with Quantum Dot
See the world in QLED Technology
Samsung's Quantum Dot technology delivers 100% color volume, so you see incredibly realistic color that preserves rich detail and texture — even at wide angles.
* 100% color volume measured to DCI-P3 standard, certified by VDE.
Smart Features
Smart Hub
Discover your favorite content in one place
Optimize content curation and discovery, so you spend less time searching and more time streaming movies, games and shows you love.
* Content services and recommendation may vary by regions. * Agreement of the Smart Hub Terms and Conditions and Privacy Policy is required before use. * Some services are available to watch after registration and subscription.* Requires Samsung account.* UI is subject to change without prior notice.
Mobile Mirroring
Mirror your mobile device
Mirror content for a bigger and better experience from your mobile devices.
* This service only works when TV and mobile are turned on.* Samsung Galaxy mobile devices are supported via the Smart View menu* Apple and AirPlay are trademarks of Apple Inc., registered in the U.S. and other countries. AirPlay requires iOS 12.3 or later, or macOS 10.14.5 or later.* Apple AirPlay may not be supported depending on the model or geographical area.
SolarCell Remote
Easier control, greener future
Say goodbye to disposable batteries with the SolarCell remote that charges with sunlight and indoor lights.
* To charge the remote with solar energy, set the TV remote down with the solar panel facing up.
A woman packs her bag and leaves. The Frame, which was displaying an artwork, turns off once it sensed there was no one in the room.
Motion Sensor
Senses your presence
The Frame automatically turns on to display your artwork when it senses you've entered the room. When you leave the room, it is switched off to save energy.
* Motion sensor gets activated after turning it on in the setting.* Availability of motion sensor may vary by country.
You will need a Samsung Account to access the full range of smart features available through your device, including network-based smart services, applications such as games and streaming services, smart home functionality, and many more.If you choose not to login to your device with your Samsung Account, you will only be able to connect to terrestrial TV(applicable to devices with tuners only) and external devices, e.g. via HDMI.If you do not already have a Samsung Account, you can easily create one here: https://account.samsung.com/membership/intro - it is free to sign up. Terms and Conditions apply.
Sound
A person on a motorcycle is zipping past from one side to another. Built-in speakers follow the sound of the motorcycle as it moves.
Object Tracking Sound Lite (OTS Lite)
Dynamic sound that tracks the action
A 3D surround sound with our virtual top channel audio will allow you to be fully immersed in the audio experience.
Only sound from the Soundbar was activated when Q-Symphony was off, but sound from both the TV and Soundbar turned on when Q-Symphony turned on.
Q-Symphony
TV and soundbar orchestrated in perfect harmony
Q-Symphony uniquely allows TV and soundbar speakers to operate simultaneously without muting TV speakers for a more harmonious sound.
* Check for Q-Symphony compatibility on soundbar product specifications.* Soundbar sold separately.
* Actual product may differ from image shown. Please see our product gallery.
Buy direct. Get more.
Samsung Rewards
Earn points with purchase. Save $1 with every 100pts.
Mobile to TV, Sound Mirroring, Wireless TV On, Tap View
Tap View
Yes
Mobile Camera Support
Yes
Buds Auto Switch
Yes
Easy Setup
Yes
App Casting
Yes
Wireless Dex
Yes
Cloud Service
Microsoft 365
HGiG
Yes
Light-sync
Yes
Digital Broadcasting
DTMB
Analog Tuner
Yes
Data Broadcasting
MHEG-5
HDMI
2
USB
2 x USB-A
Digital Audio Out (Optical)
1
RF In (Terrestrial / Cable input)
1/1(Common Use for Terrestrial)/0
Ex-Link ( RS-232C )
1
Wi-Fi
Yes (WiFi5)
Bluetooth
Yes (BT5.2)
Anynet+ (HDMI-CEC)
Yes
HDMI Audio Return Channel
ARC
One Connect Box
One Connect Mini
Design
Frame Design
Bezel Type
VNB
Slim Type
Normal
Front Color
BLACK
Stand Type
SIMPLE
Stand Color
BLACK
9:16 Screen Support
Yes
Art Mode
Yes
Motion Detection (Frame)
Yes
TV Recording Ready (PVR)
Not applicable
Caption (Subtitle)
Yes
EPG
Yes
ConnectShare™
Yes
OSD Language
Local Languages
Accessibillity - Voice Guide
UK English, HongKong Chinese, China Chinese
Learn TV Remote / Learn Menu Screen
UK English, HongKong Chinese
Low Vision Support
Audio Description, Zoom Menu and Text, High Contrast, SeeColors, Color Inversion, Grayscale, Auto Picture Off
Hearing Impaired Support
Closed Caption (Subtitle), Multi-output Audio, Sign Language Zoom
Motor Impaired Support
Slow Button Repeat
Eco Sensor
Yes
Power Supply
AC220-240V~ 50/60Hz
Power Consumption (Max)
55 W
Mandatory Energy Efficiency Labelling Scheme (MEELS)
3
Power Consumption (Typical)
28.798 W
Auto Power Off
Yes
Auto Power Saving
Yes
Package Size (WxHxD) (mm)
815 x 507 x 119 mm
Set Size with Stand (WxHxD)
727.3 x 451.9 x 143.3 mm
Set Size without Stand (WxHxD)
727.3 x 426.8 x 25.5 mm
Stand (Basic) (WxD)
591.2 x 143.3 mm
Package Weight (kg)
7.8 kg
Set Weight with Stand (kg)
5.2 kg
Set Weight without Stand (kg)
5.1 kg
Remote Controller
TM2361E
Slim Fit Wall-mount Support (Included in The Frame, other TV models sold separately)
Yes
Customizable Bezel Support (Sold Separately)
Yes
User Manual
Yes
E-Manual
Yes
Power Cable
Yes
Webcam Support (Sold Separately)
Yes
Reviews
32" The Frame Smart TV
Product rating : 4.0
Recommended by 72% of customers.
5.056%
4.021%
3.06%
2.00%
1.017%
Reviews with images & videos
Filters
Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.
Filters
47 Reviews
LKT2024
Product Ratings : 1
(Number of Ratings :9,999)
2024-01-12
size : 32
Product Ratings : 1(Number of Ratings :9,999)
There was no obvious or clear mention that the Frame TV has wires and a big black box which, unless you are able to knock through the wall behind the TV, has nowhere to go and defeats the purpose of the Frame TV being to look like artwork with no wires. I have a wooden shelving unit and am struggling to find a solution without drilling holes and using cable covers that would look unsightly. Any ideas welcome
A piece of rubbish Within day one it started turning itself off and nothing resolved this like turning off power saving etc. Over priced rubbish which lasted one day. Shop refused a refund as I had it stored until my house extension was built. Apparently it needs a new main board I repeat this was on day one
We are sorry to read that you cannot make the most of your 50" The Frame LS03B Art Mode Smart TV because you have noticed it turns itself off suddenly.
It is also our understanding that you have tried different troubleshooting steps unsuccessfully, and that the shop you purchased it from confirmed that a repair is needed.
We appreciate that this situation is not ideal, and we recommend getting in touch with our TV & AV team, who will be ready to offer you full support with your product. You can contact them at 0333 000 0333, Mon-Fri | 8am to 8pm, Sat-Sun | 9am to 6pm or on Live Chat here: https://spr.ly/6426Y2iEs ^CL at Samsung Support
MarkThatHasntBeenTaken
Product Ratings : 1
(Number of Ratings :9,999)
2024-08-01
Wales
size : 32
Product Ratings : 1(Number of Ratings :9,999)
The software is rubbish (both on the television and the Android App/(browser login every few minutes).
Trying to send images to The Frame (the reason it is so overpriced) is 9 times out of 10 impossible with the app claiming I'm. It on the same network even though the WiFi settings on the TV and on my phone claim they are on the same network, and I can receive internet on both devices (IP TV from Samsung on TV) and browser the hundreds of complaints about the TV software unanswered on the Samsung Forum from my phone.
The TV looks horrible when off, it has a clouded effect around the outside, which disappears completely when lit/on.
Ring Doorbell integration doesn't work... It interrupts the viewing when the doorbell ring and just shows a connecting screen which never connects.
The on/standby/off can be a bit hit and miss which it coming to life when trying to turn off the TV when in art/standby mode.
The tiny cable that takes the signal from the controller box to panel is great to allow simple wall mounting which lots of cables.
Promotional free frame panels is a con with none being available even though they had stocks of the TV?
They are so overpriced, very much like the TV.
We regret seeing that you're having this issue with your "The Frame" 4K smart TV, Mark. We're happy to take on board some of the feedback regarding potential redesigns, but if you have not done so already then we'd recommend speaking to our Customer Support team so that they can look into the issues that you have described with you, and go through all available solutions with you to get it work exactly as it should be. You can find details for the different ways to contact them, plus their opening times, by following this link: https://spr.ly/6429YPJUN ^DB at Samsung Support
I've had this for a few months now and I absolutely love it, the look of being a photo frame is fantastic and it's had many comments from people asking if it's a back-lit photo as they didn't realise it was the tv! The fact there is only one small cable running to the tv itself means I can hide everything in the alcove cupboard to the side, lovely and tidy! The only slight gripe is that I wish this had a higher refresh rate at this price point. I don't use the Samsung art and have uploaded my own photos instead, which look great.
It's a great TV, but it cannot be used for video calls because the only video calling app it will allow is Google Meet, which is an absolutely terrible app. It has an auto-zoom "feature" that does not work and cannot be disabled. During video calls, it randomly zooms in and out, often zooming in to the wall above my head. It is quite embarrassing really. I have tried to load other apps, but it involves sideloading apps and bypassing Samsung's OS which is beyond my abilities.
I bought this TV for our living room in our new house, it's just amazing how it looks onto the wall. We have a lot out windows in the room and therefor the matt screen with minimal light reflerctions makes this a fantastic TV. Also when not used as a TV, it's the main attraction in the room with all the fine art and photos it can be displayed!
DONT BE TEMPTED!!! My experience is that the WiFi drops out (on average more than 17 times a day).
This means all smart functions requiring the Internet are not available. No BBC iPlayer, no Netflicks, no Amazon prime, no Samsung TV.
Not an internet issue, as Chrome cast gets all these with no issues.
Thank you for your feedback, although we do regret seeing that you were having this issue with your "The Frame" QLED smart TV. If you do still require assistance, and have not done so already, then we'd recommend speaking to our Customer Support team so that they can look into this with you and go through all available options. You can find details for the different ways to contact them, plus their opening times, by following this link: https://spr.ly/6423czzmP ^DB at Samsung Support
cheungstan
Product Ratings : 5
(Number of Ratings :9,999)
2024-02-10
Bristol
size : 32
Product Ratings : 5(Number of Ratings :9,999)
Personally think the response time of this TV is really good, and what's more on the hdmi supports on two speakers are really good to make this TV added with sound texture. I can comment the only thing to be improve on 32-inch model is, I really hope this can be a 4K version.
We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your Frame TV! ^SK at Samsung Support
My review is based on the price that you pay for this TV. I’m not impressed with this TV, it is just meh. It is slow to respond to commands, and menu layout is not very well put together, it is messy and it doesn’t follow any logic. Remote is useless as you can’t access the TV guide, I had to buy second had samsung tv remote that had “guide” button on it. It is very limited in setting options which is quite surprising considering how much it costs. I would not use this tv as a main TV. For the same amount of money you can get much better. This TV is ideal for a guest room or other uses but definitely not in the living room. I gave it 2 stars (otherwise 0 starts) because it sits close to the wall, that is the only good thing about this TV.
Decent TV hampered by extraordinarily dumb design choices.
I have had this TV for around a year, mostly happy with it functionally aside from the poor software. Recently we decided to purchase a to license in order to watch live TV and when we tried to connect the aerial we realised there was no antenna port on the one connect box included with this model. The only option is to connect the aerial directly to the back of the TV, however, because we have the TV wall mounted there is no way to fit the aerial cable as well as the one connect cable behind the tv, not to mention how ugly this would be - effectively eliminating the point of buying a ‘frame’ in the first place.
Simply put, a pretty TV that makes it impossible to watch live TV.
Although I already have a Samsung account, the initialisation and setup was not smooth. The messages said this new TV would copy the settings/configuration settings from my previous 3 year old Samsung TV but this process failed. Also struggling to make Bixby work as I keep getting various error messages when I try to select settings (example "unable to change settings now. Check the power cord or connection status of the soundbar" - but there is no soundbar connected to it).
Swapping between the various apps can be VERY slow.
Awful design. Samsung display this as a beautiful picture frame painting amongst other real pictures to sell it to you.
Well don't be fooled.
What they don't show is this TV can't be directly plugged into a socket .. which would make sense if you have a socket high up on a plain wall you would plug the TV and all wires hidden behind the TV giving a hanging painting effect.
NOPE!!!
Samsung have made it that this TV.. has a special cable that then needs to be plugged into a Giant Box .. they call "One Connect" ans then that box gets plugged into a socket.
How is a TV ment to look like a painting when it has a huge box it has to be plugged into before being plugged into a socket? I tell you.. it looks like a painting with a giant electrical cable hanging from it unless your willing to channel out your wall to put this box In.
Don't waste your time like I did, product has been booked for return in less than 5 hours of receiving.
its impossible to rregistere and i have to keepgoing back to the retailere to just give you proof of purchase I have to wait for transppoirt just to rerturn to thr retailer which may not be in 7 days what an impossible task
i sm not imprerssed all i want to do is registeer for the 5 year warranty
We are disheartened to see you are having issues with the extended 5-year warranty. If this is for our 5-year extended warranty, we will need a valid proof of purchase along with other information to enable us to provide this. You can speak to the retailer you purchased it from to get this. You may be able to reach out to them online or via the phone.
We'd recommend reaching out to our Support Teams for further guidance on this. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
weiwei
Product Ratings : 5
(Number of Ratings :9,999)
2023-08-24
size : 32
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] The Samsung TV bought for my Dad gave him hours of entertainment pleasure during his free time!
From downloading of app (MeWatch, Netflix etc) to surfing YouTube Channels and learning how to cast his phone to The Frame is a breeze 👌
Bought this for bedroom, very neat, fits 100% flush with the wall with a very easy mounting system leaving 2 wires down the wall to the control box.
Easy to use, great picture
[This review was collected as part of a promotion.] Love this TV looks amazing in standby mode with one of the thousands of options of Art available. Easy to set up good pic and sound everyone whos seen it now wants one!
We’re thrilled to read your thoughts and feedback, Sallie!
Thanks for sharing with us and giving the 32" The Frame LS03C Smart TV five stars! ^CL at Samsung Support
bigDl
Product Ratings : 4
(Number of Ratings :9,999)
2024-05-29
size : 32
Product Ratings : 4(Number of Ratings :9,999)
The quality of picture and sound is first class. As I am in my eighties I was unused to these controls at first but soon found them very easy to use
We are over the moon to read how user-friendly you are finding your new Frame TV! Now you have the hang of all the controls, you can sit back and enjoy the cinematic visuals and audio! Thank you for your wonderful feedback! ^CR at Samsung Support
Onei11
Product Ratings : 4
(Number of Ratings :9,999)
2023-08-27
size : 32
Product Ratings : 4(Number of Ratings :9,999)
Amazing TV but cannot turn off the TV with my Apple TV controller. Seems to be software problem on the TV many people have problems with.
It's great to hear that you're enjoying your 32" The Frame Art Mode TV, Alan. The picture and audio quality are exceptional whilst watching TV, and Art Mode is amazing, turning your TV into a piece of decor with a gallery of world class art or your own personal photos. Thank you for sharing your excellent review, and keep enjoying! ^EW at Samsung Support
Julianep
Product Ratings : 3
(Number of Ratings :9,999)
2023-06-09
size : 32
Product Ratings : 3(Number of Ratings :9,999)
Can’t get TVBAnywhere like I can with my other Samsung TVs, but it looks nice. Not sure what us going on with the artwork.
Thank you for taking the time to share your experience of The Frame TV. We are pleased to see that you're enjoying it, however, we are keen to discuss the motion sensor with you, along with any other instructions you are having trouble following. Please get in touch with our Audio/Visual Specialists directly, who will be happy to provide assistance and ensure you are getting full functionality from your new TV! You can find all our contact methods and their operating hours here: https://spr.ly/6428gBgdg. ^CR at Samsung Support
Emmw
Product Ratings : 5
(Number of Ratings :9,999)
2026-04-20
size : 32
Product Ratings : 5(Number of Ratings :9,999)
Love it, great colour and sound. Just want to get the Bezel. Hoping for a special offer coming up soon
We're delighted to see how much you are loving the colour and sound on The Frame TV! The rich colours of the display and crystal clear sound allow you to truly immerse yourself in your favourite content. Keep an eye on our website for any upcoming deals, we hope you will be able to pair this TV with the perfect Bezel to complete the look! ^SK at Samsung Support
Arty Chris
Product Ratings : 5
(Number of Ratings :9,999)
2024-06-24
Cornwall
size : 32
Product Ratings : 5(Number of Ratings :9,999)
This art frame TV makes a great addition to my lounge wall displaying other artwork
Thank you for your lovely review, Chris! We are over the moon to see that the Art Mode feature on your new Frame TV has given you that five-star feeling! ^CR at Samsung Support
PatM
Product Ratings : 4
(Number of Ratings :9,999)
2024-02-07
size : 32
Product Ratings : 4(Number of Ratings :9,999)
Generally, the product works well, but would have liked catch-up facility built in
Thank you for your feedback, Pat. We are pleased to see you're enjoying your Frame TV. However, we would like more information on what catch-up services you are referring to. With more information, we can confirm if your new TV can perform the tasks you're hoping for! Please get in touch with our Audio/Visual Experts directly, who will be happy to help. You can find all our contact methods and operating hours here: https://spr.ly/6425s37tz ^CR at Samsung Support
Saint Jade Housing
Product Ratings : 5
(Number of Ratings :9,999)
2024-04-08
Maple Grove
size : 32
Product Ratings : 5(Number of Ratings :9,999)
Excellent and great experience with the Management Department. I was so
We’re thrilled to know you’re loving the fantastic features on your new Smart TV and that the setup was nice and easy, with top‑quality picture and vibrant sound! Thank you for choosing us, and we hope you enjoy every moment with your brand‑new TV when viewing all your favourite shows! ^HB at Samsung Support
Stftv
Product Ratings : 5
(Number of Ratings :9,999)
2026-05-19
size : 32
Product Ratings : 5(Number of Ratings :9,999)
Just love these tvs .. I have 4 now just live them
We're delighted to see how much you are loving The Frame! Once you experience the stylish design and incredible quality of these TVs, there is certainly no going back. Keep enjoying! ^SK at Samsung Support
Davy1
Product Ratings : 5
(Number of Ratings :9,999)
2025-10-13
size : 32
Product Ratings : 5(Number of Ratings :9,999)
Great TV. Great looks. I recommend to all TV fans!
We're so happy to hear that you love your gorgeous The Frame TV, Davy. It sure is stunning to look at, whether it's on or off. Many thanks for taking the time to share your review! ^EW at Samsung Support
Received the 65" & 32" versions last week, booked the free on wall installation; glad I didn't pay, it would have been a waste of money, we have had TV's on the wall for several years now and have power, aerial & ethernet cables behind the TV site, you'd think this would make the perfect install site, No. The TVs come with a large 75mm deep box (35cm long and about 15cm deep) of electronics that Samsung have taken out of the TV to make it thin no doubt. The issue with the 65" is the inputs are all to this large box, cant hide it behind the TV, the dry wall is only 40mm deep. Spent the weekend completely reinstalling the newly installed TV so cables weren't hanging down the wall to this box (that had to be left on the floor by the install team), wont be perfect until I decorate next. The 32" has the ariel going into its back but the power going into a slightly smaller box, we have a unit below the install site so this wasn't such a pain, still not ideal as now I have to reach into the cupboard to turn off power as it goes into extra box not the TV on the wall. Id have loved to been at the design meeting for these TV's and explain that there no point in a flat on wall TV if you have a whole another appliance to fit somewhere else. So far so good with picture and operation hence 3 stars, the design concept really does drag the rating I can give down.
Thank you for taking the time to share with us this review about your experience with the 65" and 35" The Frame LS03B Art Mode Smart TV, James.
Although we are glad to read that you like the great picture quality of this amazing TV, we also appreciate that you are not happy with the Mini One Connect Box that comes with it, as you wished to be able to hide the box behind the TV itself in the wall.
Although this box is specifically built to give you full control over your TV in a separate location, with the addition of a Grey cable for a cleaner and minimalistic setup, we also appreciate that this specific design didn't meet your expectations.
From our end, we will certainly make sure to take your feedback on board, so we can use it to impress you even more with our future products and technology.
In the meantime, if you have any questions about how to get the best experience out of your products, including with the installation and set-up, please don't hesitate to reach out to our TV & AV specialists. You can contact them at 0333 000 0333, Mon-Fri | 8am to 8pm, Sat-Sun | 9am to 6pm or on Live Chat here: https://spr.ly/6428bxyKn ^CL at Samsung Support
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This summary is AI-generated from ratings and reviews across multiple languages.
Features and specifications are subject to change without prior notification.
Each of the following remarks is only applicable to the corresponding product features or specifications which are related to such remark on this page.
-Images are for reference only. Please refer to the actual product. In case of any disputes arising, the decision of Samsung Electronics H.K. Co., Ltd. shall be final.
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-Mirroring function is optimized for use with the latest Samsung smart phones and tablets. Compatibility may be limited by model, version and support of mirroring functions such as AllShare Cast or Screen Mirroring; please contact a Samsung service representative for assistance regarding compability at the time of purchase.
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04
Confirmation of condition of trade-in deviceOnce you return your trade-in device, its condition will be verified and its final trade-in value and offers (if applicable) will be determined. If the final trade-in value differs from the estimated trade-in value, you can choose to accept or decline. Once you accept the final trade-in value, your trade-in value and offers (if applicable), will be paid to you according to your payment insturction.
The purpose of this Program is to provide to you with the trade-in value of your used device when you purchase a new Samsung device. The Program is owned by Samsung Electronics H. K. Company, Limited (“Samsung”). The trade-in service of the Program is provided by Shanhui Technology Holding Limited (“Shanhs") as an independent third party. Samsung provides the trade-in quotation tool ("Tool") to you, a Consumer ("Consumer", "you" or "your") in connection with the Program. Your use of the Tool and your participation in the Program is subject to these Terms of Use, as they may be amended from time to time. The purpose of the Tool is to evaluate the Trade-In Value of your used device and any promotional offer eligibility. The Tool available on samsung.com/hk_en and shop.samsung.com/hk_en websites (individually a "Site", and collectively, the “Sites”) and all the information, communications, software, scripting, photos, text, video, graphics, music, sounds, images and other materials and services found on the Sites (collectively "Content"), is owned by Samsung and is intended for the lawful use of your participation. You acknowledge that Samsung reserves the right in its sole discretion to refuse or terminate access to the Tool by you at any time. This Tool and its entire contents, features and functionality are owned and managed by Samsung & Shanhs.
All from one hand
Now you get innovative smartphone with right tariff plan.
Now you get innovative smartphone with right tariff plan.
Upfront Cost
Der Anschlusspreis und monatlicher Tarifpreis werden vom jeweiligen Netzanbieter eingezogen. Du zahlst jetzt nur den einmaligen Gerätepreis.
Check the availabbility
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Informationen zur Verarbeitung Deiner personenbezogenen Daten findest Du in unserer Datenschutzerklärung.
Pay monthly phone contracts
Buy your phone along with an inclusive monthly network plan and pay monthly*
Choose your network
Choose from a range of networks and inclusive monthly plans to get started with your new Galaxy phone straight away.
Pay Monthly
Pay for your phone and an inclusive bundle of calls, texts and data in one easy-to-manage monthly fee.
Next steps
You will be redirected to our trusted partner, A1 Comms Ltd (trading as Mobileshop), to purchase your phone and setup your monthly plan.
Select your new Samsung Galaxy device and the eligible device you want to trade in.
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Determine value
Answer a few simple questions to determine the estimated trade-in rebate value of your eligible device and offers (if any).
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Book your device collection service
After placing your order, you’ll receive an email with collection instructions after we shipped out parcel to you. Carefully follow the instructions to trade-in your device.
04
Confirmation of condition of trade-in device
Once you return your trade-in device, its condition will be verified and its final trade-in value and offers (if applicable) will be determined. If the final trade-in value differs from the estimated trade-in value, you can choose to accept or decline. Once you accept the final trade-in value, your trade-in value and offers (if applicable), will be paid to you according to your payment insturction.
The purpose of this Program is to provide to you with the trade-in value of your used device when you purchase a new Samsung device. The Program is owned by Samsung Electronics H. K. Company, Limited (“Samsung”). The trade-in service of the Program is provided by Shanhui Technology Holding Limited (“Shanhs") as an independent third party. Samsung provides the trade-in quotation tool ("Tool") to you, a Consumer ("Consumer", "you" or "your") in connection with the Program. Your use of the Tool and your participation in the Program is subject to these Terms of Use, as they may be amended from time to time. The purpose of the Tool is to evaluate the Trade-In Value of your used device and any promotional offer eligibility. The Tool available on samsung.com/hk_en and shop.samsung.com/hk_en websites (individually a "Site", and collectively, the “Sites”) and all the information, communications, software, scripting, photos, text, video, graphics, music, sounds, images and other materials and services found on the Sites (collectively "Content"), is owned by Samsung and is intended for the lawful use of your participation. You acknowledge that Samsung reserves the right in its sole discretion to refuse or terminate access to the Tool by you at any time. This Tool and its entire contents, features and functionality are owned and managed by Samsung & Shanhs.
Enter your device's IMEI (or if you have a Wi-Fi only device such as smartwatch/earphone/tablet/notebook, enter the serial number)
Find your IMEI Number
To determine the IMEI number, dial *#06# from your phone. Or, go to Settings and then tap About. Look for your IMEI or serial number. Your serial number may be printed on the back of your tablet or Galaxy Book.
IMEI or Serial No.
Incorrect
Correct
There seems to be an issue
We could not identify your device model based on the information provided.
Please check the IMEI or Serial Number and try again.
Select your device
You must ensure that the used device is provided to us within 7 days of receiving your new device. Failure to provide your used device within this time period will mean that you will not be eligible to this trade-in program. Please ensure that you back up any photos, files and other data which you have stored on the used device, and remove the sim card and memory cards before providing the used device to us.
Last step, is your device in good condition?
Please let us know your device condition.
Please select only if the defect(s) are found on your device.
Trade-in Promo Code
The trade-in promo code you entered is invalid.
Not eligible for trade-in
The purpose of this Program is to provide to you with the trade-in value of your used device when you purchase a new Samsung device. The Program is owned by Samsung Electronics H. K. Company, Limited (“Samsung”). The trade-in service of the Program is provided by Shanhui Technology Holding Limited (“Shanhs") as an independent third party. Samsung provides the trade-in quotation tool ("Tool") to you, a Consumer ("Consumer", "you" or "your") in connection with the Program. Your use of the Tool and your participation in the Program is subject to these Terms of Use, as they may be amended from time to time. The purpose of the Tool is to evaluate the Trade-In Value of your used device and any promotional offer eligibility. The Tool available on samsung.com/hk_en and shop.samsung.com/hk_en websites (individually a "Site", and collectively, the “Sites”) and all the information, communications, software, scripting, photos, text, video, graphics, music, sounds, images and other materials and services found on the Sites (collectively "Content"), is owned by Samsung and is intended for the lawful use of your participation. You acknowledge that Samsung reserves the right in its sole discretion to refuse or terminate access to the Tool by you at any time. This Tool and its entire contents, features and functionality are owned and managed by Samsung & Shanhs.
Nice! All done. Check your final value to finish
By applying the trade-in discount to your purchase, you agree to the terms and conditions of the program.
Estimated Trade-in Value
*Estimated trade-in value is for reference only; which subject to change without further notice. Pending results of multi-point inspection. Trade-in rebate offer may change. (if applicable)
Samsung Trade-in Terms and Conditions
The purpose of this Program is to provide to you with the trade-in value of your used device when you purchase a new Samsung device. The Program is owned by Samsung Electronics H. K. Company, Limited (“Samsung”). The trade-in service of the Program is provided by Shanhui Technology Holding Limited (“Shanhs") as an independent third party. Samsung provides the trade-in quotation tool ("Tool") to you, a Consumer ("Consumer", "you" or "your") in connection with the Program. Your use of the Tool and your participation in the Program is subject to these Terms of Use, as they may be amended from time to time. The purpose of the Tool is to evaluate the Trade-In Value of your used device and any promotional offer eligibility. The Tool available on samsung.com/hk_en and shop.samsung.com/hk_en websites (individually a "Site", and collectively, the “Sites”) and all the information, communications, software, scripting, photos, text, video, graphics, music, sounds, images and other materials and services found on the Sites (collectively "Content"), is owned by Samsung and is intended for the lawful use of your participation. You acknowledge that Samsung reserves the right in its sole discretion to refuse or terminate access to the Tool by you at any time. This Tool and its entire contents, features and functionality are owned and managed by Samsung & Shanhs.
Upgrade Terms and Conditions
Phone powers on & Holds charge
Normal wear & Tear
Functioning display & No cracked screen
Not blacklisted
Factory reset & No software locks
Samsung Upgrade
Get the latest TV every 3 years. Purchase a new qualifying TV through the Upgrade Program and sell the old TV back to us for a guaranteed residual value. {1}
Upgrade after 3 years and let us purchase the old TV back from you to a guaranteed resisdual value
Sell your TV to a Samsung partner without buying a new TV and ending the program
Keep the TV and end the program
Description Disclaimer
Pick renewal period
How long would you like before deciding whether to renew or upgrade your product?
For a purchase price of 23,000 kr and 44 installments of 557 kr over 44 months, the fixed effective interest rate is 13.9%. The total amount to be paid is 24,508 kr.
Borrowing costs money!
If you cannot repay the debt on time, you risk a payment default. This may lead to difficulties in renting housing, signing contracts, and obtaining new loans. For support, contact budget and debt counseling in your municipality. Contact details are available at konsumentverket.se.
Terms and Conditions
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Return & Cancel
Warranty
Samsung Care+
Samsung Care+ Disclaimer with link
Here’s what’s covered
Extended Warranty
1 year extension of the original manufacturer’s warranty repair services for mechanical and electrical defects
Battery Replacement#
One time free battery replacement when it holds less than 80% capacity of its original specification
Complimentary Accidental Damage and Liquid Damage Device Insurance^
^ Accidental damage and liquid damage device group insurance coverage provided by FWD General Insurance Company Limited to Samsung Electronic H.K. Company Limited as policy holder, for the benefit of the customers, who will be automatically enrolled free of charge as insured members, to enjoy the protection of their Mobile Device, limited to one time per annum
Samsung Care+
Protects your device from accidental damage/ screen damage.