Samsung Introduces Trade Up Promotion Offers for Galaxy Z Flip and Galaxy S20 Series with Door-to-Door Pick Up Trade Up for New Phones with Ease

Apr 17. 2020

Galaxy Z Flip users can receive extra HKD1,000 Samsung rebate.

Hong Kong – April 16, 2020 – Samsung Electronics H.K. Co. Ltd. introduced its brand-new Trade Up services to create a convenient experience for new Samsung Galaxy smartphone users. Users can simply complete a few steps via the Samsung Trade Up website anytime at home to arrange door-to-door pick-up, free from any trouble 

From today until June 30, 2020, Galaxy Z Flip and Galaxy S20 series users can enjoy the fast and convenient Trade Up promotion offers launched by Samsung. Users can receive an extra HKD1,000 Samsung rebate upon purchasing a Hong Kong genuine Galaxy Z Flip smartphone[1] at authorized resellers or distributors, and successfully process an eligible old smartphone trade up[2] before June 30 via the dedicated Samsung Trade Up online portal[3] or at selected authorized resellers or distributors’ in-person[4]. Customers who purchased a Samsung Galaxy S20 series smartphone and trade up via the dedicated Samsung Trade Up online portal can receive a HKD300 Samsung rebate[5]

Galaxy Z Flip users can receive extra HKD1,000 Samsung rebate.

Galaxy S20 series users can receive extra HKD300 Samsung rebate. 

Dedicated Samsung Trade Up Online Portal

Upon purchase of new smartphones or other devices, users can arrange door-to-door pick-up by a designated technician after completing simple steps via the Samsung Trade Up online portal. Eligible old smartphone models may update from time to time, so users should refer to our dedicated trade up portal to ensure the eligibility of their old smartphone models. 

Simple Steps for Samsung Trade up

Step One: Dedicated Samsung Trade Up online portal: https://www.mobile-tradeup.com/ 

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Step Two: Select device type, model and capacity for an initial price quote

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Step Three: Answer questions on device inspection and input device IMEI for validation[6]

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Step Four: Click “Agree T&C and Privacy” for Next Page

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Step Five: Input device type, model, IMEI of your new device and upload the receipt to check the Trade Up value and additional Samsung rebate[7]

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Step Six: After confirmation, a designated technician will be sent to your home for the final checkup and collect your old devices within three working days. Also within three working days after the final checkup, you will receive your Trade Up value together with the rebate in your local bank account. 

Smart Switch: Transfer Your Data In Simple Steps With Ease

Samsung simplifies data transferring via following a few steps on Smart Switch application. Users can keep all their photos, calendar dates, alarms and even call history in the new device. The Smart Switch is compatible with many devices, making it easy to move to a Galaxy from other operating systems. Transfer, back up or restore, Samsung provides more ways to connect. Transfer wirelessly, connect via a USB cable, restore from your PC, or restore from an SD card. Choose whatever way is best for you and enjoy a seamless Galaxy experience. 

* This promotion is only available in Hong Kong.

* All other products and services mentioned may belong to their respective trademark owners.

* Samsung reserves the right to amend these Terms and Conditions at any time without prior notice. In the event of any dispute, the decision of Samsung shall be final.

* All functionality, features, specifications and other product information provided in this document including, but not limited to, the benefits, design, pricing, components, performance, availability, and capabilities of the product are subject to change without notice or obligation. 

For more product information, please visit www.samsung.com or contact Samsung customer service hotline at (+852) 3698-4698.

[1] Each genuine Galaxy Z Flip smartphone can only be used to enjoy the trade up reward once.
[2] Eligible old smartphone models may update from time to time. For the latest eligible old smartphone model list, please refer to our dedicated trade up portal or consult in-store staff for details.
[3] For customers who trade up via dedicated Samsung Trade Up online portal, the trade up reward will be transferred together with the trade up value of the old smartphone to customer’s local bank account provided to our dedicated trade up portal under Samsung Trade Up program.
[4] For customers who trade up at selected authorized resellers or distributors in-person, the trade up reward will be distributed by the selected authorized reseller or distributor together with the trade up value of the old smartphone. Selected authorized resellers include Broadway, Chung Yuen, Fortress, Smartone, Suning and Wilson.
[5] This Promotion is available to customers who purchased a HK genuine Galaxy S20 series smartphone, and trade up an eligible old smartphone via the dedicated Samsung Trade Up online portal between 1 April 2020 and 30 June 2020 (both dates inclusive).
[6] For Samsung devices, the Trade Up only applies to Hong Kong genuine models.
[7] Samsung rebate applies to specific programs only.

About Samsung Electronics Co., Ltd.

Samsung inspires the world and shapes the future with transformative ideas and technologies. The company is redefining the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, network systems, and memory, system LSI, foundry and LED solutions. For the latest news, please visit the Samsung Newsroom at http://news.samsung.com

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