Win10 Reset your PC: How to remove everything

Last Update Date : Apr 23. 2018

b 

The reset function will"

 

- Reinstall Windows 10 and removes all your personal files.

 

- Remove apps and drivers you installed.

 

- Remove changes you made to settings.

 

- Remove any apps your PC manufacturer installed. 

  (If your PC came with Windows 10, apps from your PC manufacturer will be reinstalled.)

 

1. To get started, go to Settings > Update & security  > Recovery > Reset this PC > Get started and choose an option.recovery 

2. Remove everything and choose an option.

remove 

 3. Just remove my files and choose an option

all 

4. Click the Reset

reset

5. Restarting 

Thank you for your feedback!

Not finding what you're looking for? We're here to help.

Online

Live Chat Support

Get Samsung product support services through live chat:
Mobile Device, Computer Enquiries & Samsung Pay | Monday to Sunday (Including Public Holidays) : Open 24 Hours
TV, AV & Home Appliances | Monday to Friday: 9am-8pm
Saturday, Sunday & Public Holiday: 9am-6pm

Send us an Email

We will aim to respond within 24 hours for general inquiry or technical support.

Email to CEO

Contact the dedicated CEO's Office.

At Your Service

A portal to register your product, request for a callback, schedule an appointment at our Service Centres and much more

Online Pre-booking Service

Operating System (OS) Upgrage Service and Gift Redemption

* Mobile Information Transfer Service is now available

Call

36984698Hong kong

Operation Hour:
Mobile Device, Computer Enquiries | Monday to Sunday (Including Public Holidays) 9am-12am
TV, AV & Home Appliances | Monday-Friday: 9am-8pm
Saturday, Sunday & Public Holiday: 9am-6pm

0800 333Macau

Operation Hour:
Mobile Device, Computer Enquiries | Monday to Sunday (Including Public Holidays) 9am-12am
TV, AV & Home Appliances | Monday-Friday: 9am-8pm
Saturday, Sunday & Public Holiday: 9am-6pm

21219088Samsung Pay

Operation Hour:
Monday to Sunday (Including Public Holidays) 9am-12am

* For Printer inquiry, please visit HP official web page .

Customer
Service Support

Samsung Support Centers

Need a repair for your Samsung devices?

Smart Service

Samsung SMART SERVICE allows you to experience a whole range of services, right here at our Samsung Experience Store!

Contact Us