My Washing Machine Door Does Not Open, Drain, or Spin. What can I Do?

Last Update Date : Apr 23. 2018

If your washing machine does not open, drain, or spin:


• The most likely cause is an inoperative drain pump, or a clogged debris filter.


• If your washer has water inside the Drum, the door will not open to prevent a flood.


• If you are using to sanitize the cycle and the water is extremely hot, the door will not open to prevent injury.

 

Troubleshooting:


• Make sure the door is closed, and then run a spin cycle. (For your safety, your washer will not tumble or spin unless the door is closed)


• Straighten the drain hoses. Eliminate if any kinks or bents in the hose.

 

• Clean the debris filter located and try emergency drain.


• If there is a drain restriction, or the drain pump is inoperative, your washer will require service.

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