How do I set up the iris scanner on my device?

1. From the home screen, swipe down the screen to bring up your apps.

 

How do I set up the iris scanner on my device? 


2. Choose Settings.

 

How do I set up the iris scanner on my device? 


3. Choose Lock screen and security.

 

How do I set up the iris scanner on my device? 


4. Choose Iris Scanner.

 

How do I set up the iris scanner on my device? 


5. Choose Continue.

 

How do I set up the iris scanner on my device? 


6. Choose an alternative screen lock method and follow the onscreen instructions to set it up.

This alternative lock method will be used if you cannot use the iris scanner, or if you want to change your settings.

 

How do I set up the iris scanner on my device? 


7. Read the disclaimer carefully, and when you are happy, choose OK.

 

How do I set up the iris scanner on my device? 


8. Read the information on your screen and when you are ready choose Continue.

 

How do I set up the iris scanner on my device? 


9. Open your eyes wide and look directly at the screen.

 

For best results, complete this process indoors and away from direct sunlight. Follow the on screen instructions to continue registering your irises for the iris scanner.

Thank you for your feedback!

Not finding what you're looking for? We're here to help.

Online

Twitter

Tweet us | 9am-9pm, 7 days a week

Facebook Messenger

We are here to help | 9am-9pm, 7 days a week

Smartphone support | 24 hours, 7 days a week
All product support | 8am - 10pm, 7 days a week
SmartThings | 9am - 5:30pm, Mon - Fri

Email

We'll respond within 24 hours of your request.

Email Samsung Shop

For new and existing orders

Order Status & Tracking

Send us an email to get an update on your Samsung Shop order.

Track my repair

Check the status of your repair with Samsung

SmartThings Support

Help with Hubs, Kits, Sensor and Outlets

Call

0818 717100General Support

Smartphone support | 24 hours, 7 days a week
All product support | 8am - 10pm, 7 days a week

0818 302 016Samsung Shop

For new and existing orders | 9am - 5pm, 5 days a week

0124 75161B2B Support

For business support
8am - 6pm, Mon - Fri

Calls to 0818 numbers are a National Call number.
These are subject to call charges which vary by network and are subject to change.
Calls maybe recorded for training and quality purposes.
For information on how we collect and use your details, please refer to our Privacy policy

* For any printer related enquiries please visit the HP website.

Face-to-face support

Samsung Support Centres

Find out more about how you can get face to face help.

Contact Us