[Recovery Solution 3 or higher] Why error occur during a backup or restoration to DVD?

Last Update Date : Apr 23. 2018

If an error occurs while performing a backup or restoration to or from DVD, please check and follow these steps.

● An error may occur during the operation when the DVD surface is scratched or is contaminated by an alien substance. In this case, clean the surface of the DVD with a soft cloth such as cotton and try again.

● If an error occurs even if the surface of the DVD is clean, the recording surface may be defective. In this case, replace the DVD disc and try again.

Some DVD media may not be compatible with the DVD writer. If the error continues, change the type of media.

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