‘SUDS’ appears on the display of the washing machine.

Last Update Date : Mar 21. 2018

If your washing machine shows ‘SUDS’ on the display, it has detected an over-suds condition and will stop for a short period to allow the suds to dissipate. This error code is usually caused by too much detergent or the wrong type of detergent.

 

1. Right type of detergent

Samsung recommends using "HE" (High Efficiency) detergent which is designed specifically for high efficiency front loader washing machines. HE detergent has high efficiency cleaning capabilities with low suds properties. Non-HE detergent normally has high suds properties and will cause excessive amounts of suds in your machine.

2. How much detergent to use

If you are already using HE detergent and your washing machine is displaying the ‘SUDS’ error code, you may be using too much detergent. Please follow the detergent manufacturer’s suggested amount of detergent. There are many different concentrations of laundry detergent. For example: 1x, 2x and 3x. Be sure to reduce the amount of laundry detergent accordingly.

Note: This error code is not an indication of a malfunction of your washing machine.

 

Please refer the following recommendations.

● If you are using HE detergent and see suds, then you may be using too much detergent and this is causing the washer to display a false code. To resolve the problem, use the recommended amount of detergent as per the detergent manufacturer’s recommendations.

● There are two lines, the bottom line is for a normal load and the top line is for a heavy load.

There are two lines, the bottom line is for a normal load and the top line is for a heavy load.

● For a normal load, fill to the bottom line

For a normal load, fill to the bottom line

● Although it does not look like enough detergent, it is proper amount and does clean your clothes and also save your money.

Although it does not look like enough detergent, it is proper amount and does clean your clothes and also save your money.

● Below are images of overfilled detergent compartment and the subsequent consequences.

Below are images of overfilled detergent compartment and the subsequent consequences.

● Too much detergent causes excessive suds.

Too much detergent causes excessive suds.

● Excessive suds cause water leakage at the bottom of the door (Too much suds push the door outward). 

Excessive suds cause water leakage at the bottom of the door.

● Or a water leakage from detergent box. 

Thank you for your feedback!

Not finding what you're looking for? We're here to help.

Online

Track my repair

Check the progress of your repair

Chat with us

Live Chat support with a Samsung product expert.
All Days 9AM to 9PM

Email

We'll respond within 24 hours of your request.

Samsung Members Web Community

Log in with your Samsung Account and join the Samsung Members community! Peer to peer support for mobile phones.

Call

1 800 40 72678641 800 40 SAMSUNG

(Toll Free) For Use By Customers In India Only
24 Hours a day / 7 Days a week

+880 9612300300+880 8000300300

(Toll Free) For Use By Customers In Bangladesh Only
8AM - 10PM / 7 days a week

+94 11 7267864+94 11 SAMSUNG

(Toll Free) For Use By Customers In Sri Lanka Only
8AM - 6.30PM / Mon ~ Sat

+977 16600172667 (For NTC customers only)+977 9801572667

(Toll Free) For Use By Customers In Nepal Only
8AM - 8PM / 7 Days a week

Dial as per your country

* For any printer related enquiries, please visit the HP website .

Face-to-face support

Samsung Service Centers

Find out more about how you can get face-to-face help.

Contact Us