How to get support via Remote Management in Samsung Smartphones?

Last Update Date : Jun 15. 2018

STEP 1. DOWNLOADING SMART TUTOR

 

CLICK HERE to download the Smart Tutor from Google play store. 

 

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a). Download the "Smart Tutor" from Google play store and install on your Samsung Smartphone.

 

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b). Make a phone call to the SAMSUNG Contact center. After agreeing "Terms and Conditions", the phone number of contact center will be displayed.(Because it is depending on country).

 

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c). Enter the 6 digits connection code given by a tech expert.

 

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STEP 2. ESTABLISHING CONNECTION

 

d). Once connected, a tech expert will diagnose your mobile.

 

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e). If you want to terminate "Smart Tutor", please tap "Disconnect" menu.

 

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