How to get support via Remote Management in Samsung Smartphones?
STEP 1. DOWNLOADING SMART TUTOR
CLICK HERE to download the Smart Tutor from Google play store.
a). Download the "Smart Tutor" from Google play store and install on your Samsung Smartphone.
b). Make a phone call to the SAMSUNG Contact center. After agreeing "Terms and Conditions", the phone number of contact center will be displayed.(Because it is depending on country).
c). Enter the 6 digits connection code given by a tech expert.
STEP 2. ESTABLISHING CONNECTION
d). Once connected, a tech expert will diagnose your mobile.
e). If you want to terminate "Smart Tutor", please tap "Disconnect" menu.
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