What are the Precondition to activate Auto Call forwarding feature automatically?

Last Update Date : Jul 18. 2018

Auto Call forwarding feature will automatically be activated when there is no Bluetooth connection between the Gear and Mobile device. Since some preconditions are needed to activate the Auto call forwarding, please check whether or not you had done prior setting.




Precondition to activate Auto Call forwarding feature automatically :


● You should wear the Gear on your wrist to automatically activate this feature.

● Samsung account should be signed in and Remote connection feature is enabled on your device since your Gear must be connected to your mobile device remotely, using Mobile data or Wi-Fi together with your Samsung account via Remote connection feature.

● You need a prior subscription for call forwarding service via the Service Provider.

● A mobile device subscription may be required and you may incur additional charges to access this feature depending on the service provider.

● When call forwarding is enabled, it will remain available whether or not the Gear is connected to the mobile device.


Thank you for your feedback!

Not finding what you're looking for? We're here to help.


Track my repair

Check the progress of your repair

Chat with us

Samsung is pleased to offer Chatbot support for Samsung products related queries. You can also choose to connect with our Live Chat agent.
Services available 24 Hours a day / 7 Days a week


We'll respond within 24 hours of your request.

Samsung Members Web Community

Log in with your Samsung Account and join the Samsung Members community! Peer to peer support for mobile phones.


1800 40 7267864 (1800 40 SAMSUNG)1800 5 7267864 (1800 5 SAMSUNG)

(Toll Free) For Use By Customers In India Only 24 Hours a day / 7 Days a week

+880 9612300300+880 8000300300

(Toll Free) For Use By Customers In Bangladesh Only 8AM - 10PM / 7 days a week

+94 11 7267864+94 11 SAMSUNG

(Toll Free) For Use By Customers In Sri Lanka Only 8.30AM - 6.30PM / Mon ~ Sat

+977 16600172667 (For NTC customers only)+977 9801572667

(Toll Free) For Use By Customers In Nepal Only 8AM - 8PM / 7 Days a week

Dial as per your country

* For any printer related enquiries, please visit the HP website .

Face-to-face support

Samsung Service Centers

Find out more about how you can get face-to-face help.

Service Online Appointment

Book a service appointment at your nearest service center.

Contact Us