Why Badge notification is not appearing while receiving new mail or Message?

Last Update Date : Aug 06. 2019

Concept has been changed in Ores and Pie OS. Notifications and badges are corresponding to each other. If you turn off app notification, you cannot see anything on app icon.

 

In other words, if App icon badges is disabled alarm will not alerted when new message is detected.

 

Please follow the below steps :

1 Settings > Notifications > Enable App icon badges.
Why Badge notification is not appearing while receiving new mail or Message?
2 Settings > Notifications > Enable an app notification that you want to receive alarm for new messages.
Why Badge notification is not appearing while receiving new mail or Message?
3 Settings > Notifications > Tap on required app you want to receive notifications from > Enable App icon badges.
Why Badge notification is not appearing while receiving new mail or Message?
4 Also, if you swipe notifications on notification panel, or tap CLEAR. Badges with numbers are disappeared at that times. This is a normal operation in Oreo and Pie OS.
Why Badge notification is not appearing while receiving new mail or Message?
Why Badge notification is not appearing while receiving new mail or Message?

Thank you for your feedback!

Not finding what you're looking for? We're here to help.

Online

Track my repair

Check the progress of your repair

Chat with us

Samsung is pleased to offer Chatbot support for Samsung products related queries. You can also choose to connect with our Live Chat agent.
Services available 24 Hours a day / 7 Days a week

Email

We'll respond within 24 hours of your request.

Samsung Members Web Community

Log in with your Samsung Account and join the Samsung Members community! Peer to peer support for mobile phones.

Call

1800 40 7267864 (1800 40 SAMSUNG)1800 5 7267864 (1800 5 SAMSUNG)

(Toll Free) For Use By Customers In India Only 24 Hours a day / 7 Days a week

+880 9612300300+880 8000300300

(Toll Free) For Use By Customers In Bangladesh Only 8AM - 1.30AM / 7 days a week

+94 11 7267864+94 11 SAMSUNG

For Use By Customers In Sri Lanka Only
8.30AM - 8.30PM / 7 Days a week

+977 16600172667 (For NTC customers only)+977 9801572667

(Toll Free) For Use By Customers In Nepal Only 8AM - 8PM / 7 Days a week

Dial as per your country

* For any printer related enquiries, please visit the HP website .

Face-to-face support

Samsung Service Centers

Find out more about how you can get face-to-face help.

Service Online Appointment

Book a service appointment at your nearest service center.

Contact Us