How do I use Google Maps to get directions to a specific location?

Last Update Date : Oct 21. 2019

Please note, this section is designed to give you basic product troubleshooting information, also refer to your user manual for more information.

When using Google Maps you are able to choose specific start location, even when you aren't physically at the location. Depending on where you are located, you can view basic, custom, and satellite maps and local business information, including locations, contact information, and driving directions. Use Google Maps to find your current location, get directions, and other location-based information.


Please note the below:

- Before using Google Maps you must have at least an active data (3G/4G) connection.
- The Maps application may not cover every country or city.


To get directions to a specific location using Google Maps, follow the instructions given below.


First, you must enable the location source before using Google Maps and search for places or find a location.

Enable Location ServicesClick to Expand

On Android OS version 9.0 (Pie) follow the steps below:

  1. Open Settings on your device. 
  2. Scroll down and select Biometrics and Security
  3. Select Location

Here you are able to turn on/off Location services by clicking the toggle on the right hand side. If you click on the word Location you will be able to look through a list off apps that this is enabled for and turn on/off accordingly. 


On Android OS version 4.2.2 (Kit Kat) follow the steps below:

  1. Open Settings on your device
  2. Go to More tab. Then tap Location services.
  3. Tap the toggle on the right hand side to Turn on
  4. When Location consent pop up appears, Tap Agree.

You will see under Location sources, checkboxes next to Use GPS satellites and Wi-Fi mobile network location will be ticked automatically (though you can choose to tick either one), meaning, all location sources are already enabled.

Note: Selecting Use GPS satellites allows you to locate places of interest at the street-level. However, this also requires a clear view of the sky and uses more battery power.


If you have not turned this feature on prior you will be prompted when opening Google Maps to have this turned on or to enter in the starting location. 


Getting Directions on Google MapsClick to Expand

To customise the starting location on google maps follow the steps below. 

On Android 9.0 (Pie)

  1. Open Google Maps on your device
  2. Search for the end location 
  3. Click Directions in the bottom left corner to confirm. 
  4. Select the box that may state 'Your location" or "Choose Starting Point"
  5. Select Start at the lower right corner to start the trip. 


On Android 4.2.2 (Kit Kat)

  1. Open Google Maps on your device
  2. A map will display with your location in the very center. Tap the route symbol next to search field to input starting and destination points.
  3.  Select a travel method (car, bus or walk) by tapping on each icon/symbol shown at the top. The route is indicated on the map. Depending on the selected travel method, you may see multiple routes.
  4. When everything is set, tap Start at the lower right of the map. You can now start to follow the directions from your starting point to destination.


Once you have pressed Start to get directions you are able to change the volume of alerts on the right hand side by clicking on the volume button shown on screen.

You are also able to add stops by clicking on the Search icon (magnifying glass above volume key)

Navigating the MapClick to Expand

    • Double-tap on the screen to zoom in. 
    • Use two fingers, such as your index finger and thumb, to zoom out by making an inward pinch motion on the screen. To zoom in, make an outward motion by sweeping your fingers out.

Note: Rotate the device to landscape mode for convenient browsing



    • Touch and drag on the screen to reposition the map in the display.


    • Tap an icon on the map to display information about the location. For example, your location is indicated by a flashing icon.

You can download the user manual from our Manuals & Downloads page. For all other queries or further technical assistance, please call Samsung Customer Care on 0800 726 786 or Live Chat with our Technical Team online, services are open 24 hours, 7 days.

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