Televisor Samsung Smart TV 50" Crystal UHD 4K UN50CU7000GXPE
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50"
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Puntos Samsung Rewards
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Los puntos Samsung Rewards pueden utilizarse en Samsung.com. ¿No eres miembro? Puedes inscribirte una vez que hayas completado tu compra y reclamar tus puntos.¿Aún no eres miembro de Samsung Rewards? No te preocupes, puedes inscribirte al momento del pago y obtener tus puntos Rewards.
Colores increíbles para una imagen vibrante y vívida
PurColor permite que el televisor exprese una amplia gama de colores para un rendimiento de imagen óptimo con una experiencia de visualización inmersiva.
Procesador Crystal 4K
Percibe cada tono de color con el potente 4K
La potente mejora de escala de 4K te garantiza que verás tu contenido favorito en una resolución de hasta 4K.
* La experiencia visual puede variar según el tipo de contenido y el formato.
** Es posible que la mejora no se aplique a la conexión de PC y al modo Juegos.
* La experiencia visual puede variar según el tipo de contenido y el formato.
** Es posible que la mejora no se aplique a la conexión de PC y al modo Juegos.
Smart Hub
Disfruta tu contenido favorito en un solo lugar
Optimiza la selección y el descubrimiento de contenido, para que pases menos tiempo buscando y más tiempo transmitiendo películas, juegos y programas que te encantan.
* Los servicios de contenido y las recomendaciones pueden variar según la región.
** Se requiere el acuerdo de los Términos y condiciones y la Política de privacidad de Smart Hub antes de su uso.
*** Algunos servicios están disponibles para ver después del registro y la suscripción.
**** Requiere cuenta de Samsung.
***** La interfaz de usuario está sujeta a cambios sin previo aviso.
SmartThings
Tu mejor asistente en casa
Relájate y deja que SmartThings se conecte, monitoree y controle, intuitivamente y sin interrupciones, todos los dispositivos inteligentes de tu hogar con el centro integrado.
* La tecnología, las funciones y las características disponibles pueden variar según el país, el proveedor de servicios, el entorno de red o el producto, y están sujetas a cambios sin previo aviso.
** Requiere conexión wifi, Bluetooth u otra red inalámbrica e inicio de sesión en tu cuenta de Samsung.
*** Los dispositivos conectados se venden por separado.
**** El uso de la tecnología Calm requiere aceptar el aviso de privacidad de SmartThings y del dispositivo registrado automáticamente.
***** La interfaz de usuario está sujeta a cambios sin previo aviso.
Calidad de imagen
Potenciador de contraste
Mayor sensación de profundidad y color
El potenciador de contraste ajusta dinámicamente el contraste para una mayor sensación de profundidad y color.
HDR
SDR
HDR
Mira los detalles en cada escena
La característica de alto rango dinámico (HDR) aumenta los niveles de luz del televisor para que puedas disfrutar de un enorme espectro de colores y de todos los detalles visuales.
Experiencia de juego
Motion Xcelerator
Movimiento suave para una imagen clara
Experimenta una imagen y un rendimiento claros. Motion Xcelerator calcula y compensa automáticamente los fotogramas de la fuente de contenido.
The gameplay screen of a fighting game is divided into two for comparison purposes. The word 'Conventional' is shown under the left where the player's character takes damage. The word 'Auto Low Latency Mode' is shown under the lag-free image on the right, where the same player avoids the attack.
Modo automático de baja latencia (ALLM)
Reacciona al instante con los comandos
Experimenta la fluidez de los juegos sin desenfoques ni vibraciones. El modo automático de baja latencia ALLM optimiza la pantalla para que tengas más control con una demora de entrada apenas perceptible.
Sonido
A person on a motorcycle is zipping past from one side to another. Built-in speakers follow the sound of the motorcycle as it moves.
Object Tracking Sound Lite (OTS Lite)
Sonido virtual que registra toda la acción
El sonido envolvente 3D que ofrece nuestro canal de audio superior virtual te permitirá estar completamente inmerso en la experiencia de audio.
Only sound from the Soundbar was activated when Q-Symphony was off, but sound from both the TV and Soundbar turned on when Q-Symphony turned on.
Q-Symphony
Televisor y barra de sonido sincronizados en perfecta armonía
* Verifica la compatibilidad con Q-Symphony en las especificaciones del producto de la barra de sonido.
** La barra de sonido se vende por separado.
* Verifica la compatibilidad de Q-Symphony en las especificaciones del producto de la barra de sonido. * La barra de sonido se vende por separado.
Sonido adaptable
Sonido ajustado a tu contenido
Escucha el audio vívido y equilibrado con el sonido adaptable que optimiza el sonido en función del análisis de escenas en tiempo real por tipo de contenido.
Sonido increíble en conjunto
Barra de sonido Premium Q-Series
Una asombrosa y completa experiencia cinematográfica
Barra de sonido ultrafina
Increíblemente delgado y potente
Barra de sonido Essential serie B
Mejora la forma en que experimentas el sonido de tu televisión
Diseño
Diseño sin bordes en tres lados
Más pantalla, menos bisel
Fabricado con un estilo minimalista impecable desde cada uno de los ángulos, el diseño delgado y elegante te lleva a la imagen más pura.
Funciones inteligentes
Trabaja y aprende desde casa
Espacio de trabajo
Accede fácilmente a tu PC, computadora portátil y dispositivo móvil desde tu TV.
* Compatible con algunas PC y algunos dispositivos móviles.
** La aplicación Easy Connection está disponible en las PC con el sistema operativo Windows 10.
*** Samsung DeX es compatible con determinados dispositivos Galaxy, Note y Tab.
**** La mayoría de las funciones del espacio de trabajo se pueden utilizar conectando el teclado y el mouse al TV.
Por qué un TV Samsung
When AI Energy Mode is off, the surroundings around the TV appear bright. A smartphone screen displaying AI Energy Mode pops up, and it switches from Off to On. With adaptive brightness and AI Energy Mode activated, the energy level decreases significantly, and the scale shifts from day to night.
Modo de energía de IA
Ahorro de energía con el modo de energía AI y SmartThings
Con el modo de energía de IA, puedes conservar la energía y controlar tus ahorros. Los niveles de luz circundantes se detectan y analizan automáticamente para ajustar el brillo, reduciendo el consumo general de energía.
* El modo de energía de IA es exclusivo para los nuevos modelos CU7000↑ y LS03C de 32" de 2023. La reducción de potencia real puede variar según el modelo y se basa en pruebas internas. Solo es compatible en algunas regiones. Se requiere la aplicación SmartThings para utilizar el modo de energía de IA. Se debe tener en cuenta que el modo de energía de IA no es compatible con el modo Juegos, Inteligente, Arte, Réplica de pantalla, Ambiente o Minorista. Para NA, LATAM, KR, SE Asia y SW Asia: en entornos donde la luz circundante supera los 120 lux, es posible que ciertos aspectos de la función de ahorro de energía de IA no funcionen, lo que resulta en un ahorro de energía reducido. Para la UE, la CEI y África: en entornos donde la luz circundante supera los 80 lux, es posible que ciertos aspectos de la función de ahorro de energía de IA no funcionen, lo que resulta en un ahorro de energía reducido. La tasa de ahorro de energía puede variar según la región, los modelos, los tamaños, las condiciones de visualización o los tipos de contenido.
Samsung Knox
Tu privacidad, asegurada, en TV Samsung
Siéntete cómodo con una solución de seguridad de múltiples niveles que protege tus datos, como códigos PIN y contraseñas. Incluso los dispositivos de la IoT para el hogar conectados a tu TV están protegidos. Las actualizaciones periódicas fortalecen aún más el TV y lo protegen de ataques dañinos.
* La interfaz de usuario está sujeta a cambios sin previo aviso. * Samsung Knox se aplica a los TV Samsung con tecnología Tizen® lanzados a partir de 2015. * La actualización del software de seguridad está garantizada durante al menos tres años desde el lanzamiento del producto de TV. * Se requiere la última actualización del software de TV.
SmartThings
Tu mejor asistente en casa
Relájate y deja que SmartThings se conecte, monitoree y controle a la perfección todos tus dispositivos inteligentes para manejar intuitivamente tu hogar a través de un centro integrado.
* La tecnología, las funciones y las características disponibles pueden variar según el país, el proveedor de servicios, el entorno de red o el producto, y están sujetas a cambios sin previo aviso. * Se requiere conexión a Wi-Fi, Bluetooth u otra red inalámbrica y el inicio de sesión en una cuenta de Samsung. * Los dispositivos conectados se venden por separado. * El uso de la tecnología Calm requiere la aceptación del aviso de privacidad de SmartThings y el dispositivo registrado automáticamente. * La interfaz de usuario está sujeta a cambios sin previo aviso.
Compra directo. Obtén más.
Samsung Rewards
Acumula puntos en Samsung.com y úsalos en tus compras.
El orden por relevancia coloca las mejores reseñas en la parte superior. Consideramos los votos importantes, la reseña más reciente, imágenes y otras características que los lectores buscan en sus reseñas.
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2,545 Reseñas
Mickey77
Product Ratings : 5
2024-06-06
tamaño : 50"
Product Ratings : 5
I bought this a few months back, and have it mounted on my living room wall. It's like having my own personal theatre on the wall. Crystal clear picture, and movies are awesome. I highly recommend this TV.
play video
Recomendé este producto.
Publicado originalmente en Samsung Canada
Jess0324
Product Ratings : 5
2023-12-28
tamaño : 50"
Product Ratings : 5
Very good quality tv, great sound system and excellent image display. Easy to set up and very convenient to use.
play video
Recomendé este producto.
Publicado originalmente en Samsung Canada
Respuesta de Samsung:
2023-12-28
Samsung Support Team
Hello, thank you for your 5 star review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.
MsDee
Product Ratings : 1
2025-04-24
Detroit Metro Area
tamaño : 50"
Product Ratings : 1
I bought this TV 1/2024 it was an upgrade from a 32” older model. It’s been a nice addition to my bedroom even though I don’t watch much TV in my room. I happen to move the unit for a repair in my room…I picked it to lay on my bed and a piece of back corner fell on the floor and both TV legs hit the floor. There were pieces of black plastic pieces on my TV stand and floor. Im in shock and it’s past the 1 year warranty 🤷🏽♀️
I’ve had many Samsung TV’s that held up well for years so this is shocking and disappointing!
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Publicado originalmente en Samsung US
Adin
Product Ratings : 3
2023-11-28
Doha, Qatar
tamaño : 50"
Product Ratings : 3
I bought this 85inch tv on promotion to upgrade from my 65inch Samsung what I bought before 5 years. Very disappointed, there is some white spots if the screen is black, remote control is from cheap components and tv doesn’t have nice finishing like my old tv. Very very disappointed. All my home devices are Samsung but I think they dropped in quality and I need to change the brand with future devices.
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Publicado originalmente en Samsung US
Respuesta de Samsung:
2023-11-29
Samsung Advisor
Hi Adin,
Thank you for your purchase and for being a loyal Samsung customer. I have a few troubleshooting steps for you to try regarding the white spots you are seeing on your screen.
First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update.
Next, run a diagnostic test. Go to Home > Settings > Support > Device Care > Self Diagnosis > Picture Test. If there are no issues during the Picture Test, this means your TV is working fine. To identify and fix the issue, first, try replacing the cable of the external device that is showing lines.
- If the shadows still appear after replacing the cable, troubleshoot the external device.
- If shadows appear during the Picture Test, proceed to the next step.
If dots/shadows appear during your test, the TV will need service. Please reach out to us so we can schedule a warranty appointment. 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
~ Samsung Advisor
Nadia Alfroahgi
Product Ratings : 5
2024-01-19
tamaño : 50"
Product Ratings : 5
I bought this device a month ago am so happy and lucky to get it
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Recomendé este producto.
Publicado originalmente en Samsung Canada
Respuesta de Samsung:
2024-01-23
Samsung Support Team
Hello, thank you for your 5 star review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.
best pictures & colours
Product Ratings : 5
2024-01-31
tamaño : 50"
Product Ratings : 5
Its totally worth it im happy to have it in my house.
play video
Publicado originalmente en Samsung Canada
Nice life
Product Ratings : 5
2024-11-26
tamaño : 50"
Product Ratings : 5
I bought this TV on July 06, 2024. This is not my first Samsung TV, this is my 2nd one in my home. Samsung tv never disappoint me. When you watch Netflix or disney+, this tv provides more than you expected for
4K UHD resolution,
samsung tv plus(you can watch may many many tc channels for free),
Tizen OS(smart tv, you can suffing internet and YouTube and more),
simple remote controller and more.
Try it, you will love it.
play video
Recomendé este producto.
Publicado originalmente en Samsung Canada
BobbyM
Product Ratings : 4
2024-05-18
Bronx NY
tamaño : 50"
Product Ratings : 4
Was gifted this TV from an aunt & so far everything is great. The size, the picture, the quality & sound is perfect. Having a Samsung Smart phone I'm able to use the phone as a remote for the TV, which is really a good thing.
play video
Recomendé este producto.
Publicado originalmente en Samsung US
Review Myrtle
Product Ratings : 1
2024-07-01
Myrtle Beach, SC
tamaño : 50"
Product Ratings : 1
Don’t make a mistake. I moved it from one bedroom to another and turned it on and had lines all in it.
A was a loyal Samsung customer but since the won’t warranty it. I will no longer purchase their products.
play video
Publicado originalmente en Samsung US
Patient Kadima
Product Ratings : 5
2024-11-12
tamaño : 50"
Product Ratings : 5
More than I expected, I have bought this tv for my bedroom, great screen quality, I love the weight not too heavy. It’s very easy to use, the sound is good, I have it connected to my Boose soundbar.
play video
Recomendé este producto.
Publicado originalmente en Samsung Canada
Jessica
Product Ratings : 1
2025-04-20
Blue Bell, PA
tamaño : 50"
Product Ratings : 1
Few days after my warranty has expired my TV, out of suddely, has an horrizontal line in the middle of my screen. I never moved the TV since I got it, and it happened totally with no reason.
play video
Publicado originalmente en Samsung US
Petekoel10
Product Ratings : 5
2025-06-10
Argentina - provincia de BsAs - Wilde
tamaño : 50"
Product Ratings : 5
Compré este producto hace 9 meses, no me arrepiento es maravilloso todo, solo lo cambiaría por 8k para disfrutar la experiencia, el sofware es increíble 5 estrellas si pudiera le daría 10
play video
Recomendé este producto.
Publicado originalmente en Samsung Argentina
MOMOF3KIDS
Product Ratings : 3
2024-02-15
TX
tamaño : 50"
Product Ratings : 3
You need to wear your readers to be able to see this whimpy remote. If you have any type of vision issues or dexterity problems....you won't be happy with the remote.
play video
Recomendé este producto.
Publicado originalmente en Samsung US
Respuesta de Samsung:
2024-02-15
Samsung Advisor
Hi MOMOF3KIDS,
We appreciate your feedback on the Samsung CU7000 TV remote. Please know your opinion matters to us and will be shared with our internal teams.
Samsung remotes are designed to be convenient and useful, but we understand if you’d prefer to use a third-party remote, whether it’s a universal remote, a game controller, or something else! Whether you are replacing a lost remote or using an alternative remote to help reduce clutter, a third-party remote is a great option to use to control your Samsung TV.
To learn more on how to use your Samsung Remote, go to Home> (left directional button) Settings> Support> Remote Control Guide.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
Decepcionada
Product Ratings : 1
2024-10-27
Acapulco Gro.
tamaño : 50"
Product Ratings : 1
Lo compre en mayo y ya se me descompuso
Muy rapido
Siempre me gustaba comprar algo de Samsung para mi era garantia
Espero que me resuelvan pronto
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Publicado originalmente en Samsung Mexico
Omar222
Product Ratings : 3
2026-10-23
Argentina
tamaño : 50"
Product Ratings : 3
La TV se ve buena pero de lado se ve la imagen blanqueada,
No se puede ver la TV de costado, la tenes que ver de frente si o si
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Publicado originalmente en Samsung Argentina
Respuesta de Samsung:
2026-11-02
Samsung
Hola Omar222. Sentimos que el producto no haya cumplido tus expectativas. Tomaremos tus comentarios para seguir mejorando nuestros productos y servicios. Si necesitás ayuda con alguna situación, podés comunicarte con nosotros a través de los canales de atención disponibles en este enlace: https://www.samsung.com/ar/support/contact/
no good
Product Ratings : 1
2024-10-09
AZ
tamaño : 50"
Product Ratings : 1
not any good don't buy any tv from them the don't care how many you buy will not fix anything out of the box
play video
Publicado originalmente en Samsung US
Armeniodag
Product Ratings : 5
2025-06-07
Buenos Aires
tamaño : 50"
Product Ratings : 5
Buena imagen pero le falta colores vivos y más nítidos, el sonido estés bueno pero podría ser mejor
play video
Recomendé este producto.
Publicado originalmente en Samsung Argentina
Sudheer
Product Ratings : 1
2025-03-01
California
tamaño : 50"
Product Ratings : 1
I bought this TV in 2019 and now it’s start giving flickering screen. I will have to buy new one.
play video
Publicado originalmente en Samsung US
Garbage
Product Ratings : 1
2024-10-10
Sz
tamaño : 50"
Product Ratings : 1
TV is Garbage and I have 13 of them and one doesn’t even work
play video
Publicado originalmente en Samsung US
Oso1319
Product Ratings : 5
2024-11-15
tamaño : 50"
Product Ratings : 5
Muy buena calidad en imagen y audio
play video
Recomendé este producto.
Publicado originalmente en Samsung Mexico
Edan0889
Product Ratings : 5
2024-06-04
tamaño : 50"
Product Ratings : 5
[This review was collected as part of a promotion.] The Samsung CU7000 is a great choice for budget-minded shoppers looking for a large-screen TV with good picture quality. It features a 70-inch Crystal UHD display that delivers vibrant colors and sharp details. The Motion Xcelerator technology ensures smooth motion handling, making it ideal for watching fast-paced content like sports and action movies.
While it doesn't have all the bells and whistles of higher-end TVs, the CU7000 offers a great value for the price. It's also packed with smart features, making it easy to stream your favorite shows and movies. With built-in support for Google Assistant and Alexa, you can control your TV with your voice.
play video
Publicado originalmente en Samsung US
Jenn
Product Ratings : 3
2024-02-19
Oklahoma
tamaño : 50"
Product Ratings : 3
Quality is pretty good but there’s not really an “ambient mode”. The Home Screen is just a bunch of options for stuff to watch that’ll automatically play if you leave the cursor on it, and sometimes it just starts playing out of nowhere, like if you try to look at the settings.
I was really excited for this TV and I still am. Again the quality is great, but it’s not really easy to use in my opinion (very minimal buttons on remote), and I would’ve really liked an ambient screensaver to be able to switch to. I tried searching it up how I can upload pics but I was unable to, for some reason the Google play app isn’t available on it.
play video
Publicado originalmente en Samsung US
Respuesta de Samsung:
2024-02-20
Samsung Advisor
Hi Jenn,
It's great to hear you are enjoying the quality of your Samsung CU7000 TV. Please know Ambient Mode is available on our Q60C Series TVs and above, which allows you to add a splash of color, personality, style, and pizzazz to your living space.
You can learn how to use your Samsung Remote by going to Home> (left directional button) Settings> Support> Remote Control Guide.
If you’d like more help with settings, please know we’re here to help! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
Tommy4TW
Product Ratings : 4
2023-10-09
tamaño : 50"
Product Ratings : 4
[This review was collected as part of a promotion.] My thoughts on this TV is the picture quality is fantastic, The Audio on the TV is solid. Only problems I got sometimes is that the Smart Hub (home) takes a while to load up and move around the settings/apps.
There are times where it also takes awhile for the WiFi to connect to the TV (but that could just be a personal issue).
For gaming I'd say it gets the job done, and this TV also has a game mode for whatever console you connect it to.
For my first Samsung TV I'd say it's a good product only minor things that could need some change/improvements but overall ill rate this product a 4.3/5. Haven't experienced any Major issues
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Publicado originalmente en Samsung US
GeorgeM95
Product Ratings : 5
2024-10-14
tamaño : 50"
Product Ratings : 5
[This review was collected as part of a promotion.] La calidad de imagen que tiene este TV es de locura así como la calidad de audio q hace q parezca un cine es de otro mundo. Lo tengo desde el año pasado y una de las cosas q me a asombrado es su sistema de enfriamiento q hace q mi antiguo televisor q funcionaba de calentador en mi cuarto se vea de el año 1900 al lado de este es increíble como no se calienta nunca. Además de los colores q tiene q es una locura también la adaptación al modo juego q hace q se adapte a la consola q tengas los MHZ q tiene también te harán la vida más fácil para jugar así q es algo q aconsejo todos los días no vas a perder tu dinero con esta compra
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Publicado originalmente en Samsung US
Remnjava
Product Ratings : 2
2023-12-26
Spokane
tamaño : 50"
Product Ratings : 2
I bought this almost a month ago. The “voice guidance” is inconsistent and it drives me NUTS!
Upon startup, the artificial intelligence voice will loudly blurt out something like “HTMI ONE”. Who cares! ?
Sometimes it does, other times it doesn’t. It doesn’t matter what the TV volume is set at.
Sometimes when I adjust the TV volume, the volume will show up on the screen, other times it won’t. It doesn’t matter either way, but it should be consistent.
A Samsung “typer” explained how to get rid of the bulk of the “verbal IA garbage” but not completely. I’m considering trading it for another unit.
Otherwise I enjoy the TV and have a number of Samsung products.
play video
Recomendé este producto.
Publicado originalmente en Samsung US
Respuesta de Samsung:
2023-12-27
Samsung Advisor
Hi Remnjava,
Thank you for letting us know about your frustrations with the Voice Assistant on the CU7000 TV. What I believe you are referring to is the Voice Guide, which can be turned off. To do so, navigate to Home > Settings > All Settings> General > Accessibility > Voice Guide Settings > Voice Guide.
If you need any more help with Settings or adjusting your TV, please do not hesitate to reach out to us again. AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Miguel03
Product Ratings : 5
2024-09-26
tamaño : 50"
Product Ratings : 5
(Esta reseña se ha recibido a través de una promoción.) Estoy absolutamente encantado con mi nueva tele Samsung Crystal UHD. Desde el momento en que la encendí, supe que había tomado la decisión correcta. La imagen es impresionante, con colores vivos y detalles increíbles. La resolución 4K es simplemente impresionante.
La interfaz es intuitiva y fácil de usar, y la conexión Wi-Fi es rápida y estable. La calidad de sonido es excelente, con un sonido claro y potente.
En resumen, estoy completamente satisfecho con mi compra. La Samsung Crystal UHD es una tele que supera mis expectativas y me proporciona una experiencia de visualización inigualable.
Calificación: 5/5 estrellas.
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Publicado originalmente en Samsung Argentina
Moviedude
Product Ratings : 5
2023-05-09
tamaño : 50"
Product Ratings : 5
[This review was collected as part of a promotion.] I tend to use my Samsung smartTV for basically watching movies and gaming. The picture is just amazing, and I mean amazing! What's even more awesome is I can easily connect my Samsung Galaxy S10+ and share straight to my TV! I'm telling you I love this TV, I love it so much I bought a Galaxy shortly after buying this TV. I'm big on movies so I love it. The smart hub on the home screen is easy to use and you can download your favorite streaming apps and apply them to the quick find bar at the bottom of the screen. They also have their very own FREE streaming service (Samsung TV). Definitely recommend, and pretty soon I'm going to upgrade to a bigger screen. Thanks.
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Publicado originalmente en Samsung US
Respuesta de Samsung:
2023-05-09
Samsung Brand Ambassador
Hi Moviedude,
We are thrilled to hear that you are enjoying your new Samsung CU7000 TV with many features for you to enjoy, such as Screen Mirroring, Samsung TV Plus, and a built-in app store with hundreds of apps available for download.
If you ever have any questions or need help, please do not hesitate to reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on our website's ‘Support’ link.
~ Samsung Advisor
GMartin
Product Ratings : 5
2024-09-10
tamaño : 50"
Product Ratings : 5
[This review was collected as part of a promotion.] I have two 36 in, one 55 in, and one 65 in Samsung Smart TV 's. We use them mainly for watching local television programs. streaming movies and Zoom calls.
Our vewing experience has been extremely wonderful. The crisp colors and user friendly remotes, makes the use of our TV 's better than any other brand we've had before.
These TV's are compatible with our sound bar systems and there was no problem connecting to our local cable and internet provider.
Hands down Samsung is now and will be our Television entertainment of choice, their brand is of the highest quality and dependability. I'd strongly recommend Samsung and their products, you won't be disappointed!
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Publicado originalmente en Samsung US
EvaInNM
Product Ratings : 4
2023-05-31
tamaño : 50"
Product Ratings : 4
[This review was collected as part of a promotion.] I have much experience with Samsung large screens, and this model fits like a glove. Mostly I use it for viewing streaming movies, but it excels for the Blu-Ray and DVD disc titles I buy.
As often or more, I use it as a display device for my 27" iMac, and for casting from iMac and my iPad to this 55" screen.
I am very active with home/family/friends graphics-based projects on my Apple devices, and this set's 55" screen is --for me-- perfection for color matching and minute color/shape/shadow shade and tone nitpicking --like when designing my fauxe stained glass panels.
I love this set, my 3rd Samsung experience!
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Publicado originalmente en Samsung US
Hudson k
Product Ratings : 3
2024-04-21
Washington D C
tamaño : 50"
Product Ratings : 3
I reached out to Best Buy after receiving my TV and have not gotten a response !!!.. The delivery was fine , the only issue is I realized later the package had a different name and address , making me question the product even though it was the same as my order. This is a good TV with most features , clear and pristine picture. Only issue is the sound ; my living room is not that big and yet the volume at 100 is not that great . An accompanying sound bar maybe helpful !.
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Recomendé este producto.
Publicado originalmente en Samsung US
Tommyk
Product Ratings : 5
2024-05-07
tamaño : 50"
Product Ratings : 5
[This review was collected as part of a promotion.] Love Samsung TVs, i switched from other manufacturer whose tv had all kinds of loading and menu issues. Samsung is great right out of the box with a solid home page to pop right into whatever apps i need. Picture and sound is great. Big issue, where is the picture in picture, my uncle had a tv 25 yrs ago that had a pip button, why is this gone? Id love to have a preview of another channel in a smaller box and the ability to switch back and forth!?! Why eliminate that? Also roku remote has more buttons, samsung has color circles for quick access but no clear way to set them for any particiular app or task. Sad.
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Publicado originalmente en Samsung US
Ernestu
Product Ratings : 4
2023-09-14
tamaño : 50"
Product Ratings : 4
[This review was collected as part of a promotion.] Overall, we are very happy with this television. It has a great picture with many features. There is a wide selection of apps and the Samsung Plus internet channels offer a great variety of free channels from which to pick. I would prefer a remote control that has the channel numbers, especially now that so many people view their local channels via antenna. The only other think I would like is for the volume to be the same on antenna channels and apps. I have to adjust the volume every time I switch between my locals and apps. My local channels’ volume is much higher than those on the apps. Other than that, I am very happy with this television and would highly recommend it.
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Publicado originalmente en Samsung US
Jax324
Product Ratings : 4
2023-05-22
tamaño : 50"
Product Ratings : 4
[This review was collected as part of a promotion.] We love our Samsung Smart TV because of its crisp ultra HD display, smart TV capabilities, and seamless connection with my other Samsung devices. The beautiful display provides the best resolution for our family movie night and with the 55 inch display, the screen is big enough to give us a home theater experience. The kids love it because they can use the apps to go on Netflix and Disney+ for their favorite shows and YouTube for endless entertainment. My favorite feature though is the seamless connection it has with my other Samsung devices. Using my phone and tablet I can control the TV without using the remote. This is so helpful because that darn remote is always missing!
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Publicado originalmente en Samsung US
Mario Bros
Product Ratings : 5
2026-11-04
tamaño : 50"
Product Ratings : 5
Estoy muy contento con este televisor, que se completa con una excelente barra de sonido
Publicado originalmente en Samsung Argentina
WildflowersAreAmazing
Product Ratings : 5
2024-03-13
tamaño : 50"
Product Ratings : 5
[This review was collected as part of a promotion.] We bought this TV as our previous TV had gone out. My boyfriend was apprehensive about this TV as it "only had a 60 refresh rate", but I told him since it has been a few years maybe the newer TV will be better for his gaming experience. He wasn't disappointed, and the picture looks so clear that sometime it looks like you're looking at the image in person. The only gripe we had at the beginning was how the remote control would turn on the TV and the gaming system at the same time, but we were able to fix that issue. Other than that this TV works great, plus setup way as I have my phone with this brand and it automatically connected and registered and setup my TV through my phone
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Publicado originalmente en Samsung US
Puchucha
Product Ratings : 4
2025-06-19
Argentina, Buenos Aires
tamaño : 50"
Product Ratings : 4
Compre este producto algunos meses atrás, es fiel en sus imágenes y tiene un sonido aceptable! Lo tengo en el lving con mucha luz de sol y ahí es medio difícil que no rebote la luz. Pero es hermoso esteticamente y muy fácil de interfaz para gente joven, mi mamá no lo entiende pero dice que "parece el cine"! Se logran bajar Apps muy fácil! Pero la relación precio calidad es muy buena, lo volvería a elegir como todos mis tvs q son Samsung!
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Recomendé este producto.
Publicado originalmente en Samsung Argentina
Bearing87
Product Ratings : 1
2023-08-03
Hartsville, SC
tamaño : 50"
Product Ratings : 1
I bought this 75" TV yesterday to replace my 50" that I bought 3 years ago. My 50" suffered the "black screen of death". I was excited to get the TV home and setup. It took about an hour to setup and reposition my wall mount. After getting some help to pick up the TV and put into place we tried to turn it on but did not have any luck. We replaced the batteries but did not have any luck. I tried to find the button to power on the TV but it was not there. The whole remote sensor located on the bottom middle of the TV was missing. We looked to make sure it was not sitting in the box but it was not. The Box was in perfect condition and even still had the three plastic banding straps just like the other TV's. Now I have to re-box this TV and travel to another location to get one because the store I purchased from last night does not have any more in stock of that size.
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Publicado originalmente en Samsung US
Respuesta de Samsung:
2023-08-03
Samsung Brand Ambassador
Hi Bearing87,
It’s unfortunate that you’re experiencing issues with your CU7000 TV sensor, and we appreciate your patience in having to deal with the hassle of an exchange.
Please know we are here to help; if you have any questions, you can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Cheke1976
Product Ratings : 5
2023-07-16
tamaño : 50"
Product Ratings : 5
[This review was collected as part of a promotion.] Well I bought this TV a couple years ago but still looks like a newer model .is working perfect sound and picture wouldn't be better quality of TV is great , I got three kids and they really use the television and they find easy to use apps in this TV as you should know they use TV daily , me and my wife uses commonly to watch movies and really enjoy every time Samsung brand means quality is for that fact that I trust on it .
Not only tvs ,all the cell phones that we have are the same brand , in conclusion I hardly recommend the brand and not only cells and tvs there's a lot of products that you can enjoy from they so once again I completely recommend Samsung
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Publicado originalmente en Samsung US
epenae
Product Ratings : 5
2024-10-08
tamaño : 50"
Product Ratings : 5
(Esta reseña se ha recibido a través de una promoción.) Compré este modelo porque quería cambiar mi tv que ya tenía 10 años. Es el primer smart que compro y lo elegí por el tamaño y el precio. Claramente al ser mi primer tv con 4K es una nueva experiencia que me encanta. Y si bien se que hay modelos con mucha mejor imagen, este se adapta perfectamente a lo que yo necesito que es ver youtube y netflix, tal vez prime alguna vez, nada más.
Lo único que no me gusta del todo es el sistema operativo, me gustaría que fuera más intuitivo como android, pero igual es algo que no me importa tanto.
Algo que destaco mucho es que tiene chromecast integrado, eso le otorga muchísimo valor ya que soy usuario de chromecast, así que es muy bueno que lo tenga para mí.
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Publicado originalmente en Samsung Argentina
Shillica
Product Ratings : 1
2023-08-20
Medellín
tamaño : 50"
Product Ratings : 1
El televisor es como una lotería algunos tendrán la suerte que les salga bien la otra mitad no, hace dos años compre ese televisor a los 9 meses unas rayas debajo del tv aparecieron, casi otro año esperando para que por garantía lo arreglaran, los arreglaron paso otro año y ya la pantalla esta negra , la serie UN58TU8000KZL vino defectuosa, ya obviamente no cubre la garantía, pero mi pregunta es vale la pena invertir en esta marca cuando desde antes del año ya está presentando y sigue presentando inconvenientes, tiene apenas dos años, Yo les recomiendo que en televisores miren otras marcas.
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Publicado originalmente en Samsung Colombia
Respuesta de Samsung:
2023-08-25
Social Media
Hola, Por favor confírmanos tus datos de contacto a través de smedia.col@samsung.com y te contactaremos para hacer el seguimiento correspondiente a la situación que nos cuentas. Feliz día.
Moy509
Product Ratings : 5
2024-03-25
tamaño : 50"
Product Ratings : 5
[This review was collected as part of a promotion.] I had it since summer 2023 and to this day I’m still amazed by the amount of details when I’m playing my games (mostly use it for that). I give a solid 5/5 for hardware
Software, it’s 4/5 because the minimum delay for the auto turn off timer is 4 hours (I’d like a custom option or at least 1 hour and if there’s a device connected, like my gaming console, it should stay on as long as the console is on, when I put the console to sleep mode or turn it off, the tv should take 10 minutes to turn off automatically. Apart from that, everything is fine. I didn’t expected less with Samsung anyway !
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Publicado originalmente en Samsung US
RNXC0D3
Product Ratings : 4
2023-06-01
tamaño : 50"
Product Ratings : 4
[This review was collected as part of a promotion.] Although this is my first ever Samsung TV, I'm really loving the phone-remote feature because I can easily and conveniently access my TV's entertainment apps faster with my phone.
Simply, whenever I'm watching Netflix on my TV I tend to get bored or find it difficult to find something interesting to watch, so then I use my phone-remote to immediately hop onto Disney plus on my Samsung TV. Rather than searching through the many apps.
At times the remote may be displaced too or lost. Which in that case, I can go on my phone-remote and immediately access any entertainment apps or Live TV.
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Publicado originalmente en Samsung US
Tacolifter88
Product Ratings : 5
2024-09-10
tamaño : 50"
Product Ratings : 5
[This review was collected as part of a promotion.] This new model of Samsung it’s got so many new features and upgrades in terms of picture, connection, definition, network apps, and so much more!.
I was honestly shocked and very impressed!.
You can play your favorite music from your own phone no matter the app your playing it from, which for me is a big prop!.
The quality of the UHD image and sharpness to colors and definition it’s insane!.
Speakers on it are also great and loud, connectivity and network is fast and on point.
Easy to connect to any home theater system and also Bluetooth connections!
The AirPlay as well! You can watch any videos you’ve recorded on your phone on it! That’s just amazing to me.
All in all best tv I’ve ever purchased!
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Publicado originalmente en Samsung US
TrustedGamer
Product Ratings : 5
2023-09-15
tamaño : 50"
Product Ratings : 5
[This review was collected as part of a promotion.] I use my Samsung for gaming mainly on my ps5 and movies, the picture quality is beyond amazing and crystal clear! Very immersive very vibrant colors. It also Has all the major streaming apps ready on the dashboard for infinite entertainment, One of the many features it has is up scaling content to 4K so everything you watch will be top quality! You won’t regret buying this television! I’ve been enjoying endless entertainment since I bought mine, it came fast and in perfect condition. If you want a long lasting tv for years to come? then Samsung is the right pick a must buy television.
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Publicado originalmente en Samsung US
SpoiledSamsungUser
Product Ratings : 5
2023-08-08
tamaño : 50"
Product Ratings : 5
[This review was collected as part of a promotion.] So prior to the Samsung tv I was already sold by its easy and nice functions from my washer to my phone, you have always been great. Since I purchased my Samsung UHD I am a different person. rather not watch other tv's and I am not sorry. the quality of the graphics while gaming, the picture is a perfect view from any angle (even with the sun shining on it), its wonderful. the sound ....OMG... I jam out!!!!! Greatest invest meant ever.
Oh yeah not to mention with the Samsung TV & Samsung Galaxy device I downloaded the Free app and can enjoy my shows on tv while i'm on the go...
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Publicado originalmente en Samsung US
ayesha106
Product Ratings : 5
2023-05-31
san bruno
tamaño : 50"
Product Ratings : 5
[This review was collected as part of a promotion.] The most clear and vivid picture ever. I am in love with this tv. The clarity of the tv is amazing.It makes watching anything seem it is live literally.Like it is happening right in front of you like you are in the middle of the screen.Also,the sound is amazing.perfect size and looks great!
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Recomendé este producto.
SuperJames76
Product Ratings : 5
2023-07-11
Lake Park
tamaño : 50"
Product Ratings : 5
[This review was collected as part of a promotion.] I am so glad my wife got the Samsung television. It was very easy to set up and the picture is great. I was able to add all of our channels to it with no problems. It was easy to attach to our existing wall mount. The remote is simple and easy to use. The picture quality is superb.
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Recomendé este producto.
022454
Product Ratings : 5
2023-09-13
tamaño : 50"
Product Ratings : 5
[This review was collected as part of a promotion.] Are use the television, mostly for watching sports and streaming movies and television shows. The picture quality is excellent and compared to my two year old Vizio television you can notice the quality of the picture. The remote control is very easy to use and I like the fact that one I turn the television on it comes on right away instead of having to wait for it to show a picture or information. the color contrast on it is excellent and the clarity when I’m watching sports is crystal clear. I’ve recommended this television to both of my sons and I also bought a 50 inch Samsung.
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Publicado originalmente en Samsung US
MattPat
Product Ratings : 5
2023-10-17
tamaño : 50"
Product Ratings : 5
[This review was collected as part of a promotion.] Samsung makes the best TVs out there, especially at the price point for this particular model. Obviously, the picture is fantastic, but what REALLY makes these TVs stand out from their direct competition (LG/Vizio/ETC...) is the connection the smart tv makes to wireless, and how well it sustains that connection. I previously have a comparable Vizio model and we had to get rid of it because the wifi connection was so unstable, and the time it took to buffer on the main screen and the apps was abysmal. That issue is non-existent with Samsung TVs. Really glad we made the switch.
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Publicado originalmente en Samsung US
Leopio
Product Ratings : 5
2023-09-21
tamaño : 50"
Product Ratings : 5
[This review was collected as part of a promotion.] I gifted this 85" Samsung Crystal UHD TV to my parents. They really are enjoying this TV as they dont need to go to the theater since this TV makes them feel like they have their own home theater. My parents are movie lovers so they watch a lot of movies. I use it to apply nature sceneries to make it look nice and discover many interesting places around the world. I love the feature that im able to connect my Samsung S23 Ultra to the Samsung TV which is convenient and pretty cool. Samsung will always be my choice for TVs because of its high component quality and durability.
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Publicado originalmente en Samsung US
SamsungLove
Product Ratings : 5
2023-07-13
tamaño : 50"
Product Ratings : 5
[This review was collected as part of a promotion.] I love my new Samsung Smart TV! It has all the capabilities I could ask for and has settings in the remote so I can easily find my streaming apps. I also love the color definition and different options to change display settings for when I’m watching a movie or a colorful show. I love everything about it and it’s cool to have a few built in live channels to browse. The Crystal UHD 65 inch was the best purchase I could have made for a new TV. I have another smaller 35 in Samsung and it compliments the other so well. Samsung has the best resolution and the best color for a TV.
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Publicado originalmente en Samsung US
Wilsonmomma
Product Ratings : 5
2023-07-06
tamaño : 50"
Product Ratings : 5
[This review was collected as part of a promotion.] My husband and I purchased our tv about 3 months ago now and I can say 100% highly recomend it to everyone! The samsung tv comes with so many free tv channels that we never have an issue finding something to watch, between our 2 young children, my husband and I we always find something for someone in our household to watch. The tv picture is flawless, the sound quality is very nice, most of the time we only have our tv volume set to 10-15 and that still seems a little loud. Most tv's I have had in the past have to be put to 30 before we can hear them. I absolutely love this tv and will be upgrading all of the tv's in our house to this brand!
Publicado originalmente en Samsung US
Manu77
Product Ratings : 4
2026-05-20
México
tamaño : 50"
Product Ratings : 4
La compré por el 2023 y hasta ahora Me ha salido muy bueno, y aunque me hubiera gustado que tuviera un poquito más de personalización, pero de ahí en fuera todo bien el sonido, la imagen todo está bien
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Recomendé este producto.
Publicado originalmente en Samsung Mexico
Sheripoo
Product Ratings : 5
2023-05-21
Georgia
tamaño : 50"
Product Ratings : 5
I've had this tv for a month now and I can't say anything bad about it. Beautiful picture, great sound, so many features. I can't get the close captioning to work though. Overall I'm pleased.
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Publicado originalmente en Samsung US
Gers1397
Product Ratings : 5
2024-08-16
tamaño : 50"
Product Ratings : 5
Excelente TV, buena imagen y sonido
Muchos extras como el TVPlus y la app Xbox, la tv suele ser algo lenta entre apps sobre todo después de encenderse de ahí en fuera todo bien
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Publicado originalmente en Samsung Mexico
Betsie
Product Ratings : 1
2023-12-31
Tijuana B.C., México
tamaño : 50"
Product Ratings : 1
No la compren!!!!!!! Se le ven manchas blancas, no lo sabíamos y la cambiamos y también en la nueva pantalla se le veían manchas! Si van a invertir que sea en otra tv!
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Publicado originalmente en Samsung Mexico
Respuesta de Samsung:
2024-01-02
Samsung
Hola, lamentamos el inconveniente que has encontrado en nuestro producto. Para resolver todas tus dudas y brindarte una solución, te invitamos a ponerte en contacto con uno de nuestros expertos, comunícate al 800 SAMSUNG (726 7864) opción 2 o a través de nuestros medios digitales ingresando a https://www.samsung.com/mx/ y chatea con nosotros.
angeronet
Product Ratings : 5
2024-09-08
tamaño : 50"
Product Ratings : 5
(Esta reseña se ha recibido a través de una promoción.) Ideal para cincéfilos, amantes de las películas, los maratonistas de series, y para los que estudian escuchando Spotify...
Está tele cambió completamente mi manera de ver películas, series, de escuchar música, y más... Tiene increíble detalles, buenos negros, bordes que casi no se ven, y un sonido impresionante que vale la pena ser escuchado.
Además, si tenés un teléfono Samsung llevas la experiencia a otro level, podés usar tu teléfono como una camara adicional para hacer videollamadas, como control de la tv, e incluso como teclado cuando usas la app Internet de Samsung.
La recomiendo, le doy 5 estrellas, y la volvería a comprar sin dudas!!!
Publicado originalmente en Samsung Argentina
Anonymous
Product Ratings : 4
2024-09-02
Cd Juárez Chihuahua
tamaño : 50"
Product Ratings : 4
Excelente televisor, las películas púes geniales con su modo cine, también los videojuegos, todo muy bien excepto por el sonido ordinario ahí le faltó
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Recomendé este producto.
Publicado originalmente en Samsung Mexico
Bran23
Product Ratings : 5
2024-09-19
México
tamaño : 50"
Product Ratings : 5
Compré este producto hace un mes y es una maravilla, los colores muy claros, la pantalla muy delgada, sin duda la volvería a comprar.
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Recomendé este producto.
Publicado originalmente en Samsung Mexico
kirimaru
Product Ratings : 4
2023-10-17
tamaño : 50"
Product Ratings : 4
[This review was collected as part of a promotion.] This is a great super flat almost borderless TV screen, the images is really clear and besides the short distance I have it placed to the couch it doesn't hurt my eyes.
Its menu features are great, sound quality is really defined for tv speakers.
The only things I do not like,
All SAMSUNG TVs have the same issue with accessing the sleep timer, please add a shortcut for that feature.
Compatibility issues with some streaming devices such as firestick.
The source selection...is not as simple as before.
Besides all that, it is an amazing screen for your Livingroom.
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Publicado originalmente en Samsung US
Frustrated
Product Ratings : 2
2024-12-29
Two Rivers, WI
tamaño : 50"
Product Ratings : 2
TV is literally a month beyond the 12 month warranty and there are horizontal lines throughout the entirety of the screen.
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Publicado originalmente en Samsung US
Pamzabala
Product Ratings : 5
2025-06-10
Rosario, Santa fe
tamaño : 50"
Product Ratings : 5
Compré el televisor hace ya 4 meses y estamos felices , es súper rápido y fácil de usar. La imagen es increíble!!
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Recomendé este producto.
Publicado originalmente en Samsung Argentina
Nickiy
Product Ratings : 5
2023-10-03
tamaño : 50"
Product Ratings : 5
[This review was collected as part of a promotion.] Love samsung
...TV also has a wide viewing angle, so you can see the screen clearly from anywhere in the room. This makes it a good choice for watching movies and TV shows with family and friends.
Love Samsung
TV is a great choice for watching TV and movies. It has a large screen, good picture quality, and a wide viewing angle. It also has a smart TV platform, which allows you to stream movies and TV shows from popular apps like Netflix, Hulu, and Amazon Prime Video.
Love Samsung
The CU7000 Crystal UHD Smart TV (2023) Samsung is a good all-around TV. It offers good picture quality for its price point and is suitable for a variety of uses, including school work, TV, and movies.
I got it for my mom so it's mom friendly
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Publicado originalmente en Samsung US
Anonymous
Product Ratings : 5
2025-06-07
Buenos Aires
tamaño : 50"
Product Ratings : 5
Muy buena el tizen es mejor que cualquier otro sistema operativo de tv que haya probado
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Recomendé este producto.
Publicado originalmente en Samsung Argentina
Max7
Product Ratings : 5
2025-06-13
Argentina
tamaño : 50"
Product Ratings : 5
Compré este producto en Enero y estoy %100 conforme y encantado. Pronto comprare otro.
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Recomendé este producto.
Publicado originalmente en Samsung Argentina
Oilerfan
Product Ratings : 5
2024-06-09
tamaño : 50"
Product Ratings : 5
Great tv for the price!!!have to have a screen to watch the playoffs!!!!
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Recomendé este producto.
Publicado originalmente en Samsung Canada
Dieslpower
Product Ratings : 1
2024-10-12
Kokomo In
tamaño : 50"
Product Ratings : 1
Screen has vertical stripe 5 “ wide that is black and white stripes.
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Publicado originalmente en Samsung US
SaiLatt
Product Ratings : 4
2025-02-17
Buffalo . Ny
tamaño : 50"
Product Ratings : 4
Just bought it 2 days ago . I love TV but i don't like remote .
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Publicado originalmente en Samsung US
Grimnir
Product Ratings : 5
2023-10-08
tamaño : 50"
Product Ratings : 5
[This review was collected as part of a promotion.] Great for watching movies! It feels like having a theater in your living room, almost too large for a regular bedroo., it almost takes up the wall.
The UI is great, the features are quick and almost no lag.
The detail of the shows/movies is amazing. Much better than my last TV, (which was also samsung) I love the upgraded features and the great view.
It even comes with ambient modes where it just displays a peaceful landscape. Great for relaxation.
The video games are crisp and detail rich. You'll notice things that you couldn't with older tv's. All in all you will not be disappointed. I know I'm not. I'll always stick with samsung.
Publicado originalmente en Samsung US
IsolatedxGemini
Product Ratings : 5
2023-07-13
tamaño : 50"
Product Ratings : 5
[This review was collected as part of a promotion.] This TV had everything I was looking for for a not so pricey TV for use with my ps5! It has an awesome low latency mode and the way it fits in with the rest of my Samsung ecosystem is awesome, from my smartphone to my soundboard they all work seamless together and all have features to be loved between one another. The ui is snappy and responsive and has all the apps you'd expect in today's time from Netflix to spotify and etc. Also to have my Samsung gallery on not only my phone but my TV as well to use as a giant picture frame when family is over is just what I needed for my front room. Awesome TV for the money would highly recommend!
Publicado originalmente en Samsung US
RonT2023
Product Ratings : 3
2023-07-05
tamaño : 50"
Product Ratings : 3
[This review was collected as part of a promotion.] I chose this model for its size and high definition / high clarity picture. I bought the set, got it home and assembled it, and proceeded to program the settings.
After spending hours going around and around in circles trying to get the settings right, and the picture to fill the full screen, I got a Samsung service technician by phone. After running a series of diagnostics and system settings, he concluded that the set was irreparably defective and recommended that I return it to the retailer for a refund.
I exchanged it for a new set of the exact same model, got it home, set up and configured with no problems. It has worked problem-free ever since.
Publicado originalmente en Samsung US
Respuesta de Samsung:
2023-07-06
Samsung Brand Ambassador
Hi RonT2023,
We appreciate your patience in having to go through the hassle of a return on your first CU7000 TV. It is great to hear that you are happy with your new TV set.
Please know we are here if you ever have any questions or need help! You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
TechFan14
Product Ratings : 5
2023-10-17
tamaño : 50"
Product Ratings : 5
[This review was collected as part of a promotion.] This is a great replacement for my twelve year old TV. Great value, great picture. Installation was easy and the remote is not clunky and intuitive. Sports show up great with no distortions on action shots. I mounted the TV on a swivel which is useful for an open floor plan. It is connected to a tuner which allows this Samsung to show DVR, OTA, Blue Ray, and streaming device feeds while delivering sound to ceiling speakers. Of course you can just use the TV speakers which sound great too. I do enjoy the Samsung TV channels as well, great music there too! Overall I am very impressed! A perfect fit for my family's television experience.
Publicado originalmente en Samsung US
LoveSamsung
Product Ratings : 5
2023-07-10
tamaño : 50"
Product Ratings : 5
[This review was collected as part of a promotion.] We use it for streaming movies from our phones. We also use it for watching movies with the family it's like you're in a movie theater. We also use it for gaming the gaming experience is out the world it is awesome. I use it for when I'm typing stuff for my job I connected to my laptop it's great for work projects or school projects and gives you a great visual. All in all this is a great product that I would recommend to anyone. I am a Samsung user and I love their products they are great for the whole family and you can basically use them for anything
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Publicado originalmente en Samsung US
Dchamp
Product Ratings : 4
2023-10-20
tamaño : 50"
Product Ratings : 4
[This review was collected as part of a promotion.] I now can enjoy my games in a different viewing experience. I'm a sports fan and love watching NBA, NFl, MLB, NHL and College games. I can finally enjoy close-ups, analyze replays and toggle between channels. The options of many apps to watch movies are very useful. Very practical and useful connections to other devices like PS5, PC, and specially using my earphones to listen to music and not bother other people in the house. An overall amazing entertainment experience that appreciate cause everything I get with this TV is quality. Recommend %100%...
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Publicado originalmente en Samsung US
chelsea149
Product Ratings : 5
2023-05-15
MOUNT VERNON
tamaño : 50"
Product Ratings : 5
[This review was collected as part of a promotion.] I'm always on the lookout for the latest and greatest technology to enhance my entertainment experience. That's why I couldn't be happier with my purchase of the Samsung 43" Class CU7000 Crystal UHD 4K Smart TV (2023).
The picture quality is absolutely stunning, with colors that pop and details that are so sharp you feel like you're right there in the scene. The deep blacks are especially impressive, making even the darkest scenes in movies and TV shows look incredible. Plus, the TV's crystal-clear sound system adds to the immersive experience, making me feel like I'm truly part of the action.
One of the things that really sets this TV apart is its smart features. The interface is user-friendly and intuitive, and the remote control is easy to navigate. With just a few clicks, I can easily stream my favorite shows and movies from my favorite apps like Netflix, Hulu, and Amazon Prime Video. And with built-in Wi-Fi, connecting to the internet is a breeze.
I was also impressed with how easy the TV was to set up. It took just a few minutes to get everything up and running, and the whole process was straightforward and hassle-free.
Overall, I'm absolutely thrilled with my purchase of the Samsung 43" Class CU7000 Crystal UHD 4K Smart TV (2023). It's an incredible piece of technology that has truly elevated my entertainment experience to the next level. I would highly recommend it to anyone in the market for a top-of-the-line TV.
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Recomendé este producto.
Angela
Product Ratings : 3
2024-01-12
tamaño : 50"
Product Ratings : 3
I was given this television as a gift. The performance sees good but as an older, retired, person it took some time to find my way around and I am still learning. I do think it would enhance your product if you produced a clear instruction booklet. Several people I have spoken to have expressed their frustration and disappointment in trying to familiarize themselves with smart TV's. As older citizens we are used to receiving good instruction booklets with our products. It doesn't seem to be important to manufactures nowadays but let me remind you that we are a large group of the spending public. and it would be very helpful.
Publicado originalmente en Samsung US
Respuesta de Samsung:
2024-01-12
Samsung Specialist
Angela,
We appreciate you sharing your experience. To further assist you in learning the various features, functions, and settings of your TV and remote, you can download the CU7000F TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under ‘Support’ (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can select the CU7000F TV under Crystal UHD TVs > C Model Lineup to download the guides you would like.
The e-Manual and Remote Guide are both also embedded into the TV itself under Menu > Settings > Support.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
DoubleE
Product Ratings : 2
2023-06-03
tamaño : 50"
Product Ratings : 2
[This review was collected as part of a promotion.] I have tried to lighten up the screen with every option in the menu, but at times the picture is so dark it is hard to see the characters on the show.
I replaced one of you 60" LED TV's with this one, and moved it to another room, thinking that the new one would be an upgrade, but unfortunately it is not. I wish I would have watched it before I hung it on the wall. I would have returned it. This is the main TV where I entertain, and my friends asked me what was wrong with my TV. They did not know that I had bought a new one. When I told them, they said the other picture was better.
This is my 4th Samsung flat screen, but I am not thrilled with it.
Publicado originalmente en Samsung US
Respuesta de Samsung:
2023-06-05
Samsung Brand Ambassador
Hi DoubleE,
We appreciate your feedback on your CU7000 TV's picture quality. You mentioned trying a few Settings adjustments; however, there are quite a few you can try. I will put them below, just in case.
First, let’s ensure you are running the latest Firmware Update. Go to Settings> Support> Software Update.
Next, If the colors on your TV are correct but just a little too dark or bright, you can try adjusting Picture Modes, Contrast, Brightness, or Sharpness settings.
For darker scenes, I recommend Dynamic Picture Mode, which makes pictures brighter and clearer in bright viewing environments. Go to Settings > All Settings> Picture > Picture Mode > Dynamic.
Or you can manually adjust the Brightness by pressing the HOME button on your remote, then navigating to Settings > All Settings> Picture > Expert Settings.
You may also want to disable Power Saving Mode, which automatically adjusts the brightness to reduce the TV’s power consumption. Go to Settings > All Settings> General > Eco Solution> Power Saving Mode.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Disappointed
Product Ratings : 1
2023-05-25
Chicago IL
tamaño : 50"
Product Ratings : 1
Because it's "entry-level," Samsung has locked down some features that make this purchase infuriating. I was planning to use it in portrait mode, but they have disabled that in the TV's settings. While inconvenient, I figured it was no big deal because I could just tweak the software on the device connected to it... Nope! Changing any device to portrait works for a second, and then you can see Samsung's software distort and stretch the vertical image back to horizontal. The television is physically capable of doing portrait mode, but Samsung have locked it down so that you have to buy a more expensive model, despite not needing any of the extra features.
Publicado originalmente en Samsung US
Respuesta de Samsung:
2023-05-25
Samsung Brand Ambassador
Hi there,
I'm sorry you are not fully satisfied with the CU7000 TV. If you are interested in a Samsung TV that supports Portrait Mode, the S95C TV and above can support portrait with an Auto Rotate wall mount.
Please know that we are for you if you have any questions or if there is anything we can do to support you. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Bizet974
Product Ratings : 5
2024-10-01
tamaño : 50"
Product Ratings : 5
(Esta reseña se ha recibido a través de una promoción.) Cuando decidí cambiar el TV de nuestro estar, de primera intención lo busqué en la página de Samsung. La marca me transmite calidad y respaldo, y l apágina me meustra la info en forma fácil y detallada, donde se me hizo muy fácil comprar lo que estaba buscando. Y en 24 hs estaba en casa. Muy cómodo.
Lo usamos para ver películas y series, a veces cada integrante de la familia solo y muchas veces en grupo, ya que nos gusta luego conversar acerca de lo que vimos
Me da mucha satisfacción la calidad de las imágenes cuando miro material en Hd
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Publicado originalmente en Samsung Argentina
Happyinretirement
Product Ratings : 4
2024-03-25
tamaño : 50"
Product Ratings : 4
[This review was collected as part of a promotion.] I do love my Samsung Smart TV. My tv was a retirement gift to myself. It certainly is smart, including the picture quality. I’ve enjoyed it from the moment I plugged it in. I’m happy with everything about it with one exception. The TV has Samsung TV Plus as part of its programming. There are close to 300 extra channels that I am able to access through my home internet. However lately, these channels have been fading in and out. One weekend they were down the majority of the weekend. At other times the channels are there but the programming feature that tells you what you’re watching is not available. It usually corrects itself in time but it is a bit annoying when it is having difficulty. Other than that, it is a great tv and I would purchase it again.
play video
Publicado originalmente en Samsung US
AdoroMiCrystal
Product Ratings : 5
2024-09-25
tamaño : 50"
Product Ratings : 5
(Esta reseña se ha recibido a través de una promoción.) Fue un regalo de parte de mi mamá. Queríamos un tele que sea de tamaño “pequeño” para que pueda entrar en mi departamento. Estoy muy agradecida del televisor que me eligió, la calidad de la imagen, lo bien que se escucha y la rapidez con la que funciona nunca dejan de sorprender tanto en estos equipos como en celulares (puedo dar mi opinión ya que toda mi familia cuenta con equipos de celulares Samsung) como también en computadoras y tablets. Hasta mis compañeros de la facultad están pensando en comprarse una más adelante. Cuando pueda también cambiaré mi compu ya que vale la pena ahorrar para adquirir un buen equipo Samsung. Voy a adjuntar video de mi tele en mi escritorio con una página sobre tejidos de los órganos ya que tiene que ver con mi carrera.
play video
Publicado originalmente en Samsung Argentina
SolidSnake
Product Ratings : 5
2023-10-17
tamaño : 50"
Product Ratings : 5
[This review was collected as part of a promotion.] What amazed us the most initially was all the different things readily available straight out of the box. Quick simple set up on my phone (galaxy S22) which was a relief. Being an avid Samsung user since I had my first device made by them (2015 J7 Prime) I have never once been dissatisfied. Always at the forefront of technologically advancement, I've been firmly planted on planet Samsung since. You can even sign into your Microsoft account and Xbox games right on the TV without a system at all! It's made our lives so much easier!
play video
Publicado originalmente en Samsung US
Hiproq
Product Ratings : 3
2024-05-25
tamaño : 50"
Product Ratings : 3
[This review was collected as part of a promotion.] I would say 3 and a half close to 4 but there's a lot to be desired. First the good like the picture when it set up correctly is nice. I often watch sports it has a live feel. I like the ability to use my and control the TV it makes it a little easier to navigate and search the web. It has a lot of the steaming apps people use and free tv. ⁶Now what I don't like. I like to cast video and pictures to my TV can't do that the doesn't appear on the network device for casting. I have a Samsung A14 and I can't mirror that device. The settings and features are all over the place and certain things are hard to find. If you don't navigate fast enough the menu dissappear in 10sec . The remote that comes with the TV is super small can barely hold it and no voice search.
play video
Publicado originalmente en Samsung US
samsunguser
Product Ratings : 5
2023-09-13
tamaño : 50"
Product Ratings : 5
[This review was collected as part of a promotion.] I chose Samsung TVs over Sony, Samsung has better support, doesn’t drop app Support like Sony did to me. Picture is great for the bedroom as well as living room. You don’t need Cable TV and all the media streamers work as well as the apps. I was very impressed that Samsung add the Apple TV+ app so now I have access to my iTunes Movie and Music library. Sony did not provide this app in their app store on my Sony TV. And I still have my Samsung Galaxy S9 phone that can remove it’s display wirelessly or Hardware HDMI.
play video
Publicado originalmente en Samsung US
Rysto44
Product Ratings : 3
2024-10-14
tamaño : 50"
Product Ratings : 3
[This review was collected as part of a promotion.] The picture is crystal clear and amazing.
The only faults I have are software related. I can only connect one wireless item at a time, my hearing aids. Being able to connect to additional sources or allowing the TV to continue to emit from the speakers so others can hear too.
It likes to shut off my Xbox during boot up of the TV and Xbox. Forcing me to reboot the Xbox again.
There is a media app category and a game app category. It would be nice to interchange apps between the two or just merge them as one
play video
Publicado originalmente en Samsung US
Johnny
Product Ratings : 5
2023-08-06
tamaño : 50"
Product Ratings : 5
[This review was collected as part of a promotion.] I use my TV for multiple thing like gaming movie watching phone mirrors internet browsing I even have my home security camera system I can see what's going on Around my home with a simple click of a button.I love everything Samsung which I own multiple Samsung devices such as the Samsung Z fold and the Samsung Galaxy watch 6 which when combined adds more features to your TV through a app called smart things were you can also control all your Samsung devices. Absolutely love every Samsung device I own.
play video
Publicado originalmente en Samsung US
AJAllSTAR32
Product Ratings : 5
2024-03-25
tamaño : 50"
Product Ratings : 5
[This review was collected as part of a promotion.] I purchased my TV late last year and its my 3rd Samsung TV not because they have failed me but because I moved and my parents loved the TV so much I left it with them. So easy to use with a crystal clear view, I love it. I will be purchasing another one soon for my bed room. Like I said its easy to use, easy to connect to the Wifi and add all my favorite apps. I also enjoy the built in Samsung TV programming where I can watch regular Tv and news, very convenient. Overall great product, great service.
play video
Publicado originalmente en Samsung US
Mallen4Samsung
Product Ratings : 5
2024-06-03
tamaño : 50"
Product Ratings : 5
[This review was collected as part of a promotion.] Over the years I have purchased and used multiple other companies TVs both at home and professionally and no one else compares. Quality, ease of use, customer service, Samsung wins every time. The 7000 series is perfect for those who want a high quality TV with exceptional picture, excellent sound, and versatility without breaking the Bank. I currently own 3 - 7000 series, an 8000 series as well as other TVs and the 65" 7000 is by fat my favorite. I couldn't have asked for a better TV for the price.
play video
Publicado originalmente en Samsung US
Mochos1981
Product Ratings : 4
2024-11-18
tamaño : 50"
Product Ratings : 4
(Esta reseña se ha recibido a través de una promoción.) La verdad que la calidad del producto es la que esperaba ya que tengo otros televisores de esta marca, si bien este tiene más calidad de imagen que los modelos más viejos que poseo de Samsung. Lo que sí me decepcionó un poco fue el audio, si bien es claro se requiere un volumen un tanto más alto de lo normal (en modelos más viejos se necesitaba 24 o 27 en este se necesita 40 o más) y eso que probé las configuracion de sonido. En cuanto al nuevo sistema operativo es muchísimo mejor que los modelos anteriores.
La verdad que es un producto recomendable. Solo tengan en cuenta el volumen si lo compran para personas adultas.
Publicado originalmente en Samsung Argentina
martinezk856
Product Ratings : 5
2024-03-26
tamaño : 50"
Product Ratings : 5
[This review was collected as part of a promotion.] tv is wonderful, amazing features.In the realm of home entertainment, Samsung has long been a name synonymous with cutting-edge technology and exceptional visual experiences. Their QLED TVs stand as a testament to this reputation, offering consumers a dazzling combination of innovative features, stunning picture quality, and sleek design. In this review, we'll delve into the strengths and weaknesses of the Samsung QLED TV lineup to help you determine if it's the right choice for your viewing needs.
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Publicado originalmente en Samsung US
Darkhex
Product Ratings : 5
2023-08-08
tamaño : 50"
Product Ratings : 5
[This review was collected as part of a promotion.] I needed a bigger television for gaming, and for watching movies. I'm nearsighted, so the previous TV was too small. Now the images are so much clearer, and it makes the gaming/movie experience so much more enjoyable.
The features are also amazing! Being able to log into my ps4 or switch is so easy. I'm able to select it on the TV, and it immediately starts. When I first ordered this TV, I was thinking about ordering a Firestick for it, but honestly, there's no need. The remote has everything. Granted, you can't talk into the remote to start a streaming service, but it's so easy to use that you won't really need it.
Publicado originalmente en Samsung US
Ang599722
Product Ratings : 5
2024-10-14
tamaño : 50"
Product Ratings : 5
[This review was collected as part of a promotion.] I was about to go a cheaper route, but I’m so glad I did not! This TV has been worth every penny! The included and FREE Samsung TV, the easy HDMI hookups for game systems or old blu ray players, and just the ease of the using this television, I’m a very satisfied customer. The picture on here is always crystal clear, the sound is amazing, and it’s just an overall great product. I’ve also been told the newer models are even better, so I know which brand I’ll be picking when it’s time to upgrade!
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Publicado originalmente en Samsung US
Nanoman
Product Ratings : 5
2024-09-28
tamaño : 50"
Product Ratings : 5
(Esta reseña se ha recibido a través de una promoción.) Es increíble mi nueva tv Samsung, con una impresionante vibración de sus colores, una nitidez extrema al reproducir video Ultra HD 4K.
Disfruto mucho ver series y películas, además de proyectar mi móvil para poder jugar en pantalla grande con la mejor resolución.
Su procesador es una hermosura, muy veloz y dinámico, lo que permite saltar de aplicación en aplicación en cuestión de segundos.
Gracias Samsung por seguir creando y mejorando la experiencia de vida y placer con sus electrodomésticos.
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Publicado originalmente en Samsung Argentina
BobSLC1
Product Ratings : 5
2024-03-25
tamaño : 50"
Product Ratings : 5
[This review was collected as part of a promotion.] Bought this TV to replace a Sharp 43" set in our bedroom that required a fire stick to get all the online content.
What a great choice! The picture is great, especially for the price, and the TV has all the online content built in I could ask for. It isn't the quality picture of my Samsung S95B 65" OLED, but it has a great picture and all the features I was looking for at a very good price point. I would recommend this TV to anyone looking for a feature packed TV, without the high price.
play video
Publicado originalmente en Samsung US
MARILYN
Product Ratings : 5
2023-07-06
tamaño : 50"
Product Ratings : 5
[This review was collected as part of a promotion.] I use my tv to watch any movie because it’s a smart tv. I watch old tv shows, game shows, and movies that are at the movie theater. I have all networks, like Netflix. This is my first time having a 65 inch and I’m very excited to have this tv, like I’m at the movies. It’s the top of the line in the brand. I really don’t care for nobody to mess with it, too over protective because I own this tv. It’s special to me. Thank you so much Samsung. I really feel like you made this tv just for me!!
play video
Publicado originalmente en Samsung US
Godsgirlsteph
Product Ratings : 5
2023-07-29
tamaño : 50"
Product Ratings : 5
[This review was collected as part of a promotion.] We purchased the television for our living family room. I love the ease of use with the different streaming apps. One click and I'm on my favorite streaming platform. I was completely shocked when I clicked on the Samsung TV Plus app, all the channels. It offers so many options for viewers.
Even if you don't have cable as long as you have an internet connection then you will not get bored. There are so many different channels to choose from.I love my SAMSUNG TV. I love my SAMSUNG TV.
play video
Publicado originalmente en Samsung US
Gloomyalchemy4
Product Ratings : 5
2024-03-18
tamaño : 50"
Product Ratings : 5
[This review was collected as part of a promotion.] I will admit, I did get my 65" for a very, very astonishing price! I couldn't believe the sale I got on this. I have been wanting a Crystal Samsung TV for the longest time! The colors are amazing and the sound quality is perfect! The only reason it took me so long to get one is because of falling onto unfortunate financial struggles due to unforseen circumstances. But once I seen how long this TV was going for, I couldn't pass it up again! When at full price, it is so worth every penny!!
play video
Publicado originalmente en Samsung US
GliTcH
Product Ratings : 5
2024-04-02
tamaño : 50"
Product Ratings : 5
[This review was collected as part of a promotion.] Now you may think I am not a real person, that I work for the company, maybe getting paid for the review, or just plain blinded by the awe of Samsung, but you would be wrong on all account. I have been a firm believer on how innovative, durable, and long lasting their products are, and my 2023 Crystal UHD 4k TV is no different. First of all this 50" right out of the box is super light weight. The upgraded hub is quite possible the their easiest to maneuver. The connection between my Galaxy smartphone and the my TV was seemless. Being an avid gamer means that I need the best resolution and Samsung is definitely the way to go. I think my only issue that I am running into now is trying to operate 2 Samsung TV's in the same room independently, because my girlfriend loves her Samsung just as much.
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Publicado originalmente en Samsung US
Truburn
Product Ratings : 5
2023-05-31
tamaño : 50"
Product Ratings : 5
[This review was collected as part of a promotion.] Well I used my Samsung TV for playing Call of Duty and watching movies only got to use this awesome TV for a week. I saved every last penny I had for 6 months to go buy this TV then the wind blew my front door open and hit the TV and shattered the screen. I was and still am just heartbroken but for a week it was the best TV I've ever had. Now I got a borrowed 27 inch TV im using and it's just not the same not even close. I'm starting to save to buy another one in another 6 months or so.
play video
Publicado originalmente en Samsung US
Barwar06
Product Ratings : 5
2024-05-09
tamaño : 50"
Product Ratings : 5
[This review was collected as part of a promotion.] I have had just about every brand tv. The samsung to me is Superior in many ways. Every tvbhas flaws but if I had to choose this the is only brand I would get. The easy of finding and changing settings and adding and deleting apps is so much better than other tvs. I like there aren4 HDMI and it can connect multi bluthtooth devices as well. Being able to control the tv from my phone is also very handy when u can't find the remote. Being able to reboot the tv from the remote with one touch of a button is very convenient. My only negative for my tv is it continously turns itself on at random times. We have done tried everything to get it to stop. Changed every setting and taken the batteries out of the remote. We just urn it off when it turns itself on. I still wouldn't change this tv for any other.
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Publicado originalmente en Samsung US
Estas reseñas son gestionadas por Bazaarvoice y cumplen la Política de autenticidad de Bazaarvoice, que está respaldada por análisis humano y tecnología contra el fraude. Más información en
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For a purchase price of 23,000 kr and 44 installments of 557 kr over 44 months, the fixed effective interest rate is 13.9%. The total amount to be paid is 24,508 kr.
Borrowing costs money!
If you cannot repay the debt on time, you risk a payment default. This may lead to difficulties in renting housing, signing contracts, and obtaining new loans. For support, contact budget and debt counseling in your municipality. Contact details are available at konsumentverket.se.
Términos y condiciones
Campo obligatorio
Return & Cancel
Garantía
¡Con Select AI podrás acceder a beneficios exclusivos!
Disfruta de la instalación gratis, mantenimientos preventivos y hasta 30% dscto. cuando quieras renovar tu próximo electrodoméstico.
Instalación Premium
Instalación sin complicaciones, hecho por expertos certificados de Samsung.
Mantenimiento Preventivo
Vive sin complicaciones y disfruta de nuestro servicio de mantenimiento preventivo para cuidar tu producto de la mejor manera.
Ahorros en Actualización
Te damos un bono de hasta 30% del valor de tu compra para renovar tu producto a partir del 3er hasta el 5to año.
Samsung Care+ es un servicio que protege tu equipo Samsung por daño accidental o robo y garantiza la reparación o reemplazo en centros de servicios certificados. <a>Más información aquí</a>
※ Cover until canceled. Financing program is not available with device purchasing
※ Cover for 24 months. Financing program is available with device purchasing
Samsung Care+ Terms and Conditions
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