FAQ about operating environment
Q: Can I use my Galaxy S5 device in Sea water or a Swimming pool?
A: We advise not to expose the device to water at high pressure, and avoid immersing the device in hot water, salt water, ionized water or soapy water.
Q: Can I use my Galaxy S5 device in a Bathroom?
A: We advise not to use the device when the device is in very humid places, such as swimming pools or bathrooms.
Q: After my Galaxy S5 device has been underwater, will the earphone speaker work immediately after leaving the water?
A: Your device should not have any problem and the earphone speaker should work as normal. However, please dry it thoroughly with a clean, soft cloth before attempting to use the device.
Q: If the area around the multipurpose connector of my Galaxy S5 gets wet, can I charge my device using the charger or USB cable?
A: If the device has been immersed in water or the area around the Multifunction connector is wet, please wipe device with a clean, soft cloth and allow the device to dry. Once the device has dried, you can charge the battery.
Q: The device vibrates slightly when music is played at high volume, and a “bell like” sound can sometimes be heard. What’s the problem?
A: The water-resistant design of the Galaxy S5 causes it to vibrate slightly in certain conditions. This is not a fault, and it does not affect the device’s performance.
Q: Is my Galaxy S5 compatible with accessories used on older devices? e.g. Charging Dock of Galaxy S4
A: No. Due to the design of the Multipurpose jack cover to protect the device again water and dust ingression, desktop dock/multimedia dock (Smart Dock)/audio dock used on older models are not compatible.