Will Samsung Mobile Device affected by image burn-in phenomenon from soft buttons left on the screen?

Last Update Date : Aug 15. 2018

As Samsung applied internal software algorithm to prevent image burn-in phenomenon, Samsung Mobile Devices such as Galaxy Note9, S9/S9+ and A8/A8+ are not affected by it.

Samsung designed a new UX around the Infinity Display¹  to offer a more natural user experience.

Soft Buttons

Please note:
• Recents: Tap to open the list of recent apps

• Home : Tap to return to the Home screen or tap and hold to launch the Google Assistant App

• Back : Tap to return to the previous screen

Thank you for your feedback!

Need more help? Contact Us.


Live Chat

Monday to Friday (Excluding Public Holidays)
9:00am - 7:00pm


We'll respond within 24 hours of your request.

Email to CEO

Contact the dedicated CEO's Office.


1800-4252997For Mobile Device and Samsung Apps Enquiries

+65 69161260From Oversea

1800-7267864For other Products Enquiries

+65 69161261From Oversea

Monday to Sunday (Including Public Holidays)
8:00am - 8:00pm

* For any printer related enquiries, please visit HP website .

Face-to-face support

Samsung Service Centres

Find out more about how you can get face-to-face help.

Contact Us